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Grow Sales Faster
Sean Alpert
Senior Director, Product Marketing, Sales Cloud
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-lo...
Connect with Your Customers in a Whole New Way
Sales Service
Marketing
Community
Analytics
Apps
THE CUSTOMER SUCCESS PLATF...
Grow Sales Faster
THE CUSTOMER SUCCESS PLATFORM
SALES SERVICE MARKETING COMMUNITY ANALYTICS APPS
Sales
Sales Has Always Been About Connections
Technology Transforms How Companies Connect
Transportation
Intelligent ride-sharing that knows about
the customer
Health
E...
How do you connect to
grow sales faster?
Hard to Connect When You’re Focused on Non-Sales Activities
Sales Teams Need to Shift BehaviorSales Teams Need to Shift Behavior
What if you could…
grow your accounts faster
find new customers faster
and close deals faster
…from anywhere?
Sales Cloud
Reinvented to Grow Sales Faster
SmarterFaster Unstoppable
MS
Office
Sales
Analytics
Territory
Management
S1
Mo...
Understand
your business
like never before
Engage your
prospects, customers,
and employees
Be Productive
from anywhere
Be Productive
from anywhere
“By 2016, 55% of salespeople will access
sales applications exclusively through
smartphones or tablets”
Research Call Log Call Close

Deal
Take

Notes
Assign
Task
Mobile Access and Apps Drive Productivity
CoaCLogSigNoAssi
C C
A
L N
S
R C
A
L N
S
Mobile Access and Apps Drive Productivity
Research Call
Assign
Task
Log Call Notes
Sign 

Deal
Mobile Access and Apps Drive Productivity
Sales Cloud Productivity Apps
Sell Faster from Anywhere
Available on:
Today Notes Events TasksNews
Guide Your Reps with Sales Path
Design

custom sales processes
Guide

according to sales stage
Spotlight

most relevant in...
Understand
your business
like never before
Understanding Your Business
is Critical to Sales Success
What product should I sell the customer?
How do I exceed my sales...
Salespeople Can’t Get the Insight They Need
Not accessible
on my phone
Not easy
to find answers
Not connected
to my busine...
Salesforce Analytics Cloud for Sales
Everyone:

Any sales person can get
answers instantly
Mobile:

Your business metrics ...
Quickly Roll Out Perfect Sales Territories
Define

high performing sales territories
Align

territories according to your
...
Now, You Can Forecast on Anything
Forecast

on any custom field
Adjust

your forecast and take notes
Credit

overlay teams...
Engage your
prospects, customers,
and employees
Companies Struggle with Prospect and Employee Engagement
Source: Gallup “The State of the American Workplace,” 2013; IBM “...
Increased Engagement Drives Profitability
21%
Higher
Employee
Productivity
10%
Higher
Customer
Satisfaction
22%
Higher
Pro...
Empower Reps with their Own Marketing Machine to
Accelerate Sales
Powered by
pardot
Track

the online activities of every
...
Drive Top Sales Performance with Work.com
Find

experts fast with sales skills
Coach

more intelligently with alerts
Rewar...
Grow Sales Faster
THE CUSTOMER SUCCESS PLATFORM
SALES SERVICE MARKETING COMMUNITY ANALYTICS APPS
Sales
Thank you
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Grow Sales Faster with Sales Cloud

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Sales has always been about building connections, and technology is transforming how we establish and grow those connections. How do today’s successful companies use cutting edge technology to grow sales faster? Learn how your sales teams can be more productive, gain more insight into their business, and engage their prospects to grow sales faster—from anywhere. Watch a demo: http://sfdc.co/8Aezu

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Grow Sales Faster with Sales Cloud

  1. 1. Grow Sales Faster Sean Alpert Senior Director, Product Marketing, Sales Cloud
  2. 2. Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward- looking statements. Safe Harbor
  3. 3. Connect with Your Customers in a Whole New Way Sales Service Marketing Community Analytics Apps THE CUSTOMER SUCCESS PLATFORM SALES SERVICE MARKETING COMMUNITY ANALYTICS APPS
  4. 4. Grow Sales Faster THE CUSTOMER SUCCESS PLATFORM SALES SERVICE MARKETING COMMUNITY ANALYTICS APPS Sales
  5. 5. Sales Has Always Been About Connections
  6. 6. Technology Transforms How Companies Connect Transportation Intelligent ride-sharing that knows about the customer Health Everyone is in control of their health monitoring Retail Retail built around the customer
  7. 7. How do you connect to grow sales faster?
  8. 8. Hard to Connect When You’re Focused on Non-Sales Activities
  9. 9. Sales Teams Need to Shift BehaviorSales Teams Need to Shift Behavior
  10. 10. What if you could… grow your accounts faster find new customers faster and close deals faster …from anywhere?
  11. 11. Sales Cloud Reinvented to Grow Sales Faster SmarterFaster Unstoppable MS Office Sales Analytics Territory Management S1 Mobile Sales Data Sales Edge Sales Path Work.com
  12. 12. Understand your business like never before Engage your prospects, customers, and employees Be Productive from anywhere
  13. 13. Be Productive from anywhere
  14. 14. “By 2016, 55% of salespeople will access sales applications exclusively through smartphones or tablets”
  15. 15. Research Call Log Call Close
 Deal Take
 Notes Assign Task Mobile Access and Apps Drive Productivity
  16. 16. CoaCLogSigNoAssi C C A L N S R C A L N S Mobile Access and Apps Drive Productivity
  17. 17. Research Call Assign Task Log Call Notes Sign 
 Deal Mobile Access and Apps Drive Productivity
  18. 18. Sales Cloud Productivity Apps Sell Faster from Anywhere Available on: Today Notes Events TasksNews
  19. 19. Guide Your Reps with Sales Path Design
 custom sales processes Guide
 according to sales stage Spotlight
 most relevant information
  20. 20. Understand your business like never before
  21. 21. Understanding Your Business is Critical to Sales Success What product should I sell the customer? How do I exceed my sales quota every time? What is the health of my team’s pipeline? Why do we lose deals?
  22. 22. Salespeople Can’t Get the Insight They Need Not accessible on my phone Not easy to find answers Not connected to my business ?
  23. 23. Salesforce Analytics Cloud for Sales Everyone:
 Any sales person can get answers instantly Mobile:
 Your business metrics in the palm of your hand Actionable:
 Easily go from insight to action
  24. 24. Quickly Roll Out Perfect Sales Territories Define
 high performing sales territories Align
 territories according to your objectives Optimize
 sales coverage without help from IT
  25. 25. Now, You Can Forecast on Anything Forecast
 on any custom field Adjust
 your forecast and take notes Credit
 overlay teams in complex deals
  26. 26. Engage your prospects, customers, and employees
  27. 27. Companies Struggle with Prospect and Employee Engagement Source: Gallup “The State of the American Workplace,” 2013; IBM “From Stretched to Strengthened” 70%of US workers are 
 not engaged at work 66%of companies lack an
 in-depth understanding of their customers
  28. 28. Increased Engagement Drives Profitability 21% Higher Employee Productivity 10% Higher Customer Satisfaction 22% Higher Profitability Source: Gallup “The State of the American Workplace,” 2013
  29. 29. Empower Reps with their Own Marketing Machine to Accelerate Sales Powered by pardot Track
 the online activities of every lead from anywhere Market
 to top prospects using micro campaigns Engage
 1:1 with prospects through communities
  30. 30. Drive Top Sales Performance with Work.com Find
 experts fast with sales skills Coach
 more intelligently with alerts Reward
 winning behaviors with open rewards Powered by work.com
  31. 31. Grow Sales Faster THE CUSTOMER SUCCESS PLATFORM SALES SERVICE MARKETING COMMUNITY ANALYTICS APPS Sales
  32. 32. Thank you

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