Marc BenioffChairman and CEO
Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995:This presentation may contain ...
Our Mission: Cloud Computing Driver, Catalyst & Evangelist     1960s               1980s                       Today    Ma...
429     First Cloud Company to Exceed $1.7 Billion Annual Run Rate     30% Revenue Growth Y/Y in Q3 FY11                  ...
87,200Strong Growth In New Customers                                                                                      ...
Applications Moving to the Cloud     1960s                1980s            Today    Mainframe         Client/Server   Clou...
Platforms Moving to the Cloud     1960s                1980s             Today    Mainframe         Client/Server   Cloud ...
Collaboration Moving to the Cloud                   Lotus Notes                     Microsoft Groove                      ...
Databases Moving to the Cloud                                                             Big Table         1960s-1970s   ...
The Cloud Serves Companies of Every Size                  ENTERPRISE               MID-MARKET             SMALL BUSINESS  ...
The Cloud Computing Model Multi-tenantPay-as-you-go                                                                       ...
Cloud Computing: 90% More Efficient                                                     “   Salesforce.com consumes         ...
The Cloud Computing Test                                     Other Vendors          Hardware/Software Costs          ?    ...
Beware the False Cloud                         The False Cloud:                             is NOT efficient                ...
Recognition For Innovation In The Cloud       Leader                                                                      ...
time               1%    equity                     product                                       225,000+ hours          ...
Opportunities to Volunteer at Moscone                        Package 280,000    Create 1,200 totes for   Create 2,100 care...
Ten Year Computing Cycles10X more users with each cycle                                                                 20...
Facebook Leads Industry in Ad Impressions                         U.S. Share of Display Ad Impressions     25.0%          ...
Fundamental Shift in Cloud Computing      Easy . Fast . Low Cost           Cloud . Social . Mobile
2000                       2010Why isn’t all enterprise   Why isn’t all enterprise    software like              software ...
“The Facebook Imperative”: The World Has Changed                  Amazon.com Facebook                          Tabs Feeds ...
Welcome to CloudForce.com            Appforce    Siteforce   VMforce   ISVforce   100% open
Brett QueenerEVP, Products
Salesforce.com is the Sales Cloud Leader           Market Leadership                             Customer Success   Produc...
Customers Succeed with Sales Cloud 2                                                                                      ...
Today, It’s Impossible To Stay On Top of Everything                                                                       ...
Cloud 2 Shows Us a Better Way    Status Updates            Profiles                                “   I learned more about...
Chatter Makes it Easy for Sales People to Keep Track of EverythingConnect with                           Join competitive ...
World’s Leading Sales Application                                                   Email &                               ...
A Smarter Way to Prospect and Sell                          23 Million Community-sourced     Up-to-date Business Account a...
Over 100 New Features in Sales Cloud 2       Sales Cloud 2                 Global Search                     Chatter Trend...
Enrique SalemPresident and CEO
Chatter: Our Most Successful Product Release Ever                                                                         ...
Chatter: 2010 Product of the Year
How do I get my entire company on Chatter ?Sales   .   Marketing   .   Service
Introducing Chatter Free: Your Entire Company on Chatter               Chatter Free                                       ...
Chatter Free: Get Started Now!    Send Chatter Invitations            Provision all Your Users               Visit us in t...
How do I getChatter on mymobile device?
Get Chatter Mobile Now at Dreamforce                                                                                      ...
How can everyone get Chatter ?
Coming February 2011:                        Free             Mobile      ViralChatter.com planned availability in Februar...
Chatter for Everyone                                                                                                      ...
John MilesVice President, BusinessInformation Organization
Alex DayonEVP, CRM Applications
Salesforce Leads the Market with Service Cloud 2           Market Leadership                                         Custo...
Customers Succeeding in the Service Cloud                                                                                 ...
Today’s Contact Centers Can’t Connect with Customers  You invested here:        But customers are here:   Contact Center
Connect to Customers Everywhere                                               Call Scripting                              ...
Now, Agents Can Collaborate Across Departments to Resolve CasesFaster   Service                                           ...
Over 50 New Features in Service Cloud 2                                        Service Cloud Console   Service Cloud 2 wit...
Product Demonstration
Sonia SullivanSenior Director, IT
#help                             dreamforce.com                                Portal        1-855-DF10HELP        Commun...
Get Help from the Community at dreamforce.com                                     14,000+ Community Members               ...
The Leading Cloud Platform for Building Cloud 2 Apps                           Market Leadership                          ...
Traditional Platforms Are Too Expensive, Complicated & Slow   Too Expensive      Too Complicated                    Too Sl...
Traditional Platforms Make It Impossible for IT to Catch Up                                                       Your    ...
Force.com: the Cloud 2 Platform                  No Hardware  Fast to Build   or Software   Complete   Cloud 2 Built-in   ...
Force.com is the Fastest, Easiest Way to Build Apps                                                                       ...
All 185,000+ Force.com Apps are Cloud 2 Apps           Health Care Management   Bid Management App   Alarm Management
Over 50 New Features in Force.com    Force.com Chatter Platform      Chatter Packages                           Files Sear...
Force.com            Appforce   Siteforce   VMforce   ISVforce   100% open
Steve FisherEVP, Technology
Databases Moving to the Cloud10x the number of devices connected      1960s-1970s                  1980s                 T...
The Shift to Cloud Databases Required a New Idea: Multi-tenancy          Traditional Databases        Cloud Databases     ...
We Built the World’s Most Scalable Enterprise Cloud Database Total Database Transactions                                  ...
Now, We’ve Extended Our Database to Cloud 2Cloud 1 DatabaseMulti-tenantInternet Scale               Social Data Model     ...
What if we could make our Cloud 2 database available for any developer,                                                   ...
Introducing the First Enterprise Database Built for Cloud 2                         open for any language, platform, and d...
Only Enterprise Database Built for the Cloud             Enterprise Database         Power of Cloud Computing             ...
Open for Any Developer on Any Platform Any Language            Any Platform             Any Device                        ...
World’s Most Trusted and Secure Database Trusted              Security Certification      Secure Infrastructure     Secure ...
ProductDemonstration
Planned General Availability in 2011Free to try: first 1,000,000 records and 50,000                                        ...
Welcome to CloudForce.com            Appforce    Siteforce   VMforce   ISVforce   100% open
Welcome to Cloud                                                         ?           ?Force.com            Appforce    Sit...
Tonight’s Performances               Tomorrow’s Special GuestsStevie Wonder   will.i.am   President         General       ...
Marc BenioffThank you.        + Follow             dreamforce.com
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Dreamforce  Keynote Day 1
Upcoming SlideShare
Loading in …5
×

Dreamforce Keynote Day 1

5,479 views

Published on

Marc Benioff, salesforce.com Chairman & CEO, welcomes attendees of Dreamforce 2010. Introduces new technology for Service Cloud, Sales Cloud, Jigsaw, and our newest service, database.com

Published in: Technology
0 Comments
4 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
5,479
On SlideShare
0
From Embeds
0
Number of Embeds
3
Actions
Shares
0
Downloads
457
Comments
0
Likes
4
Embeds 0
No embeds

No notes for slide

Dreamforce Keynote Day 1

  1. 1. Marc BenioffChairman and CEO
  2. 2. Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995:This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materializeor if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by theforward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including anyprojections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regardingstrategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services ortechnology developments and customer contracts or use of our services.The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionalityfor our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results andrate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and otherlitigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operatinghistory, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customerdeployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Furtherinformation on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for themost recent fiscal quarter ended October 31, 2010. This documents and others containing important disclosures are available on the SEC Filingssection of the Investor Information section of our Web site.Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available andmay not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that arecurrently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  3. 3. Our Mission: Cloud Computing Driver, Catalyst & Evangelist 1960s 1980s Today Mainframe Client/server Enterprise Cloud Computing
  4. 4. 429 First Cloud Company to Exceed $1.7 Billion Annual Run Rate 30% Revenue Growth Y/Y in Q3 FY11 377 394 354 331 $1.7 Billion+ #4 316 Fastest Growing 305 Annual Revenue Run Rate Company 2010 290 276 263 248 Quarterly Revenue ($M) 217 192 177 162 144 130 118 105 91 83 72 64 55 41 46 35 FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011FY2005 Revenue through fiscal quarter ended 10/31/10
  5. 5. 87,200Strong Growth In New Customers 82,400 77,300 72,500 67,900 87,200 59,300 62,300 Paying Customers 55,400 51,800 47,700 43,600 41,000 38,100 35,300 32,300 29,800 27,100 24,800 22,700 20,500 18,700 16,900 15,500 13,900 12,500 11,100 9,800 8,700 7,700 5,700 6,300 7,000 4,300 4,900 5,100 3,000 3,500 2,000 2,500750 1,125 1,500 FY2002 FY2003 FY2004 FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011
  6. 6. Applications Moving to the Cloud 1960s 1980s Today Mainframe Client/Server Cloud Computing Applications
  7. 7. Platforms Moving to the Cloud 1960s 1980s Today Mainframe Client/Server Cloud Computing Platforms
  8. 8. Collaboration Moving to the Cloud Lotus Notes Microsoft Groove File Sharing 1980s 2000s Today Workgroup Computing Intranet Computing Social Computing
  9. 9. Databases Moving to the Cloud Big Table 1960s-1970s 1980s Today Hierarchical Databases Relational Databases Cloud Databases
  10. 10. The Cloud Serves Companies of Every Size ENTERPRISE MID-MARKET SMALL BUSINESS TM
  11. 11. The Cloud Computing Model Multi-tenantPay-as-you-go 5x Faster “ Companies were able to reduce their three-year 1/2 the Cost TCO by 54%. Elastic ” Real-time *IDC Report: “Force.com Cloud Platform Drives Huge Time to Market and Cost Savings”, September, 2009. Applies to development of custom applications on Force.com. Study sponsored by salesforce.com.
  12. 12. Cloud Computing: 90% More Efficient “ Salesforce.com consumes 90% less energy than 1.35 traditional software. ” CO2 Emissions (grams CO2/ transaction) 0.2 0.09 On-premise Software *”Cloud Computing Emissions Comparison,” Nucleus Research, September 2, 2010. Watt-hrs per transaction statistics converted to CO2 / transaction by salesforce.com using U.S. carbon numbers. Study sponsored by salesforce.com.
  13. 13. The Cloud Computing Test Other Vendors Hardware/Software Costs ? $0 Automatic Upgrades ? 3 per year Scalability ? Instant Democratic ? 1/3 small, 1/3 medium, 1/3 large Apps Marketplace ? 1,000+ apps Energy Efficiency ? .09 grams CO2/trx
  14. 14. Beware the False Cloud The False Cloud: is NOT efficient is NOT democratic is NOT economical is NOT environmental
  15. 15. Recognition For Innovation In The Cloud Leader Leader CRM Customer Visionary Sales Force Automation Service Contact Centers Enterprise Application Servers Enterprise Suite CRM Editor’s Choice 2010 #4 Fastest Growing Mid-Market Suite CRM Professional Edition Company 2010 Small Business Suite CRM The 100 Most Trustworthy Technology of Top 100 Innovative Companies Companies The Year Best Mobile Experience Top 10 Entrepreneurs Forrester Groundswell Award Best Social Networking Solution & Cool Company Third Fastest Growing Hi-Tech One of 2010’s Most #43 Best Places to Work Company 2009 Ethical Companies "This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from salesforce.com. To access the report, please go to www.salesforce.com."
  16. 16. time 1% equity product 225,000+ hours community service$20 million+ 9,500 non-profitgrants organizations ShareTheModel.org
  17. 17. Opportunities to Volunteer at Moscone Package 280,000 Create 1,200 totes for Create 2,100 caregiver Construct and meals for homeless children kits to be distributed in distribute 40 bikes to children Zambia needy youth Visit the Salesforce Foundation booth in the Expo for schedules.
  18. 18. Ten Year Computing Cycles10X more users with each cycle 2000s Mobile Internet Computing Cloud 1 1990s Desktop Internet Computing 1980s Client/server Computing 1970s Mini Computing 1960s Mainframe Computing
  19. 19. Facebook Leads Industry in Ad Impressions U.S. Share of Display Ad Impressions 25.0% sites 12.5% sites 0% sites Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Source: Comscore, November 2010
  20. 20. Fundamental Shift in Cloud Computing Easy . Fast . Low Cost Cloud . Social . Mobile
  21. 21. 2000 2010Why isn’t all enterprise Why isn’t all enterprise software like software like Amazon.com? ?
  22. 22. “The Facebook Imperative”: The World Has Changed Amazon.com Facebook Tabs Feeds Pull Push Click Touch Desktop Smartphone/Tablet Location Unknown Location Aware Windows/Mac Cocoa/HTML 5 Self-integrated Marketplace 2000 2010
  23. 23. Welcome to CloudForce.com Appforce Siteforce VMforce ISVforce 100% open
  24. 24. Brett QueenerEVP, Products
  25. 25. Salesforce.com is the Sales Cloud Leader Market Leadership Customer Success Product Innovation Magic Quadrant Groundswell Leader Award Innovative Company Market Leader Technology of the Year
  26. 26. Customers Succeed with Sales Cloud 2 It drives our “ business. Jane Moran ” CIO Markets Division Average Improvements Reported by Customers Source: Salesforce.com Customer Relationship Survey conducted April 2010, by an independent third-party, MarketTools Inc., on 6,000+ randomly selected salesforce.com customers.
  27. 27. Today, It’s Impossible To Stay On Top of Everything Sales Ops Legal Leads Contracts Services Proposals Competitive Expert Contract A/P Executive Price List Competitive Expert Product Expert Lotus Notes
  28. 28. Cloud 2 Shows Us a Better Way Status Updates Profiles “ I learned more about my daughters from their Feeds Facebook pages than I did from raising them. Groups Recommendations Bob Iger ” CEO, The Walt Disney Company Fortune Brainstorm Tech 2009
  29. 29. Chatter Makes it Easy for Sales People to Keep Track of EverythingConnect with Join competitive experts groups Ask pricing Share proposals questions and files Find references Collaborate on presentations
  30. 30. World’s Leading Sales Application Email & Calendaring Workflow & Approval Real-time Real-time Forecasting Analytics Opportunities & Partners Quotes Marketing & LeadsAccounts & Clean Data Contacts
  31. 31. A Smarter Way to Prospect and Sell 23 Million Community-sourced Up-to-date Business Account and Contact Contacts Data Integrated with1 Million+ Community Salesforce Members Real-time updates
  32. 32. Over 100 New Features in Sales Cloud 2 Sales Cloud 2 Global Search Chatter Trending Topics with Chatter Salesforce for Outlook Chatter @mentions Chatter Profiles Jigsaw for Salesforce Chatter “like” Chatter Status Updates Jigsaw Clean for CRM Chatter Direct File Sharing Chatter Feeds Chatter Jigsaw Alerts Chatter Email Replies Quotes Template Editor Chatter Mobile for Android Chatter Groups Real-time Report Builder Chatter File Preview in Desktop Chatter Mobile for iPhone & Drag-and-Drop Dashboards Chatter recommended private Blackberry groups & records Cloud Scheduler Dashboard Chatter Chatter photos on Dashboard Chatter Search Charts Global Search for iPhone Chatter Filters Chatter Dashboard Alerts Drag-and-Drop Dashboards Chatter Recommendations Inline Chart Metric Editing Chatter Topics Chart Drill-to-Detail Dynamic Dashboards Chatter Email Manager Chart Validation Table Summaries Visual Process Manager Chatter Analytics Campaign Alerts Salesforce for Outlook Chatter Central Any Record Association Enhanced Campaign History Chatter Desktop & Attachments One-Click Campaign Lookups Chatter Files Attachments on Activities Campaign Member Details Activity Chatter Jigsaw for Salesforce Sandbox many more... many more... many more... *Planned availability in Spring, 2011.
  33. 33. Enrique SalemPresident and CEO
  34. 34. Chatter: Our Most Successful Product Release Ever >60,000 Active NetworksNumber of Companies 100,000+ 6,000+ 5,000+ Chatter Users Chatter Users Chatter Users April May June July August September October November February March 5,000+ 5,000+ 5,000+ Chatter Users Chatter Users Chatter Users “ We love Chatter. Michael Dell ” CEO
  35. 35. Chatter: 2010 Product of the Year
  36. 36. How do I get my entire company on Chatter ?Sales . Marketing . Service
  37. 37. Introducing Chatter Free: Your Entire Company on Chatter Chatter Free Profiles Groups Files Status Updates & FeedsSales . Marketing . Service . Finance . HR . Operations . IT . Services . Alliances . Legal . Professional Services . Engineering . Facilities
  38. 38. Chatter Free: Get Started Now! Send Chatter Invitations Provision all Your Users Visit us in the Expo+ Connect with coworkers! Invite People to Chatter Setup | Manage Users | Add or Edit learn more: salesforce.com/chatter
  39. 39. How do I getChatter on mymobile device?
  40. 40. Get Chatter Mobile Now at Dreamforce iPad iPhoneNative iPhone, iPad and Blackberry app available now. Android Chatter App generally available early 2011.
  41. 41. How can everyone get Chatter ?
  42. 42. Coming February 2011: Free Mobile ViralChatter.com planned availability in February 2011.
  43. 43. Chatter for Everyone ing omon C o SChatter Free Chatter Mobile Chatter Plus chatter.com For colleagues of Free for anyone Free $15 /user/monthSalesforce customers Profiles Profiles Includes Chatter Free, Profiles Status Updates Status Updates PLUS: Status Updates Feeds Groups Accounts & Contacts1 Feeds Groups Feeds Force.com2 Includes all Groups Dashboards/Reports File Sharing File Sharing Share Photos Chatter features Directory View Files & Presentations Workflow Directory Chatter Desktop Tasks & Activities Chatter Desktop Private and Secure Sharing & Security Private and Secure Model 1 Accounts and Contacts are read-only 2 Force.com includes: 10 custom objects & 1 custom app
  44. 44. John MilesVice President, BusinessInformation Organization
  45. 45. Alex DayonEVP, CRM Applications
  46. 46. Salesforce Leads the Market with Service Cloud 2 Market Leadership Customer Success Product Innovation Magic Quadrant for 13,000+ Customers Forrester Wave: CRM Suites: Customer Service Call Customer Service Solutions Centers Leader Leader Market Leader Top Knowledge Enterprise CRM Management Vendor Enterprise Finalist Suite Leader Best Social Networking
  47. 47. Customers Succeeding in the Service Cloud We’re delivering “ amazing service - everywhere. ” John Bivona Customer Relations Manager Average Improvements Reported by Customers Source: Salesforce.com Customer Relationship Survey conducted April 2010, by an independent third-party, MarketTools Inc., on 6,000+ randomly selected salesforce.com customers.
  48. 48. Today’s Contact Centers Can’t Connect with Customers You invested here: But customers are here: Contact Center
  49. 49. Connect to Customers Everywhere Call Scripting Contracts & Entitlements Customer Portal Instant Community Message Email PartnersCall Center Search Social
  50. 50. Now, Agents Can Collaborate Across Departments to Resolve CasesFaster Service Product Service Product Sales Billing Product Billing Sales
  51. 51. Over 50 New Features in Service Cloud 2 Service Cloud Console Service Cloud 2 with Chatter Suggested Knowledge Console Highlights Panel Promote Answers to Articles Multilingual Knowledge Chatter Knowledge Promote Answers to Cases Live Web Chat Dynamic Milestones Answers for Force.com Sites Live Web Chat Intelligence Rules Article Display Customization Answers Auto-subscribe Co-Browse Multiple Tab Account Viewing Auto-Suggest Articles Proactive chat Interaction Log Chatter for Salesforce Answers Web site visitor monitoring Prompt-to-Save Tabs Salesforce Answers Email Alerts Dynamic Web Chat Invitation Console Integration Toolkit Salesforce Answers Workflow Velocity Messaging Case Article API Cross-Channel Article Preview Sneak Peek Public Article on Visualforce Case Article Custom Report Types Knowledge Support Queues Real-time Report Builder Email Knowledge Articles Multilingual Knowledge Reports Weekly Export for Knowledge Computer Telephony Integration 2.0 Article Numbers Chatter Recommendations Screen pop browser options Expanded CTI Support Dashboard Chatter Screen pop search page Validation Rules for Case Milestones Chatter Search Screen pop to Visualforce page Multi-language Knowledge Search Chatter Topics Drag-n-Drop Service Dashboards Knowledge Translation Editor Chatter Email Manager Dynamic Service Dashboards Customizable Article URLs Chatter Analytics Cloud Scheduler Knowledge Translation Import/Export Chatter Central Email Article Assignment Multi-language Knowledge VisualForce Chatter Desktop Agent Article Contribution on Multi-language Translation Workflow Chatter Files Case closure Activity Chatter Chatter Filters *Planned availability in Spring, 2011.
  52. 52. Product Demonstration
  53. 53. Sonia SullivanSenior Director, IT
  54. 54. #help dreamforce.com Portal 1-855-DF10HELP Community facebook.com/dreamforcePhone help@dreamforce.com Social @dreamforceEmail dreamforce.com/help Come by and enter to win a IM call center makeover
  55. 55. Get Help from the Community at dreamforce.com 14,000+ Community Members 740+ Groups Collaborate with Chatter Build Your Agenda
  56. 56. The Leading Cloud Platform for Building Cloud 2 Apps Market Leadership Product Innovation Customer Success Enterprise Application Servers Visionary Best On-demand Best On-demand Best On-demand Platform Platform Platform Innovation Award "This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from salesforce.com. To access the report, please go to www.salesforce.com."
  57. 57. Traditional Platforms Are Too Expensive, Complicated & Slow Too Expensive Too Complicated Too Slow 1 Install and Integrate Stack 2 Configure Software 3 Write and Test Lots of Code 4 Deploy and Load Test 5 5 Monitor and Tune 6 Patch and Regression Test
  58. 58. Traditional Platforms Make It Impossible for IT to Catch Up Your Cloud 2 Make App AppsBuild Deploy Complete AppApp Infrastructure Mobile and SocialDays Weeks Months ???
  59. 59. Force.com: the Cloud 2 Platform No Hardware Fast to Build or Software Complete Cloud 2 Built-in Open
  60. 60. Force.com is the Fastest, Easiest Way to Build Apps “ Companies were able to reduce their three year TCO by 54%, saving $560,000 per app. ” IDC Research Force.com ROI Study, 2009 *IDC Report: “Force.com Cloud Platform Drives Huge Time to Market and Cost Savings”, September, 2009. Applies to development of custom applications on Force.com. Study sponsored by salesforce.com.
  61. 61. All 185,000+ Force.com Apps are Cloud 2 Apps Health Care Management Bid Management App Alarm Management
  62. 62. Over 50 New Features in Force.com Force.com Chatter Platform Chatter Packages Files Search API Chatter Components for Pages Chatter Triggers Push Patch Updates Bulk API Query/Retrieve Packaged Website Access Cloud User Interface Criteria-based Sharing Knowledge API Global Search Apex Sharing Reasons Language Translation for Force.com Client Application Single Sign-on Force.com IDE for Summer ‘10 Encryption Management My Domain Arabic & British English Support Multi-org Session Exchange Dependent Picklists for Pages Record Types for Pages Enhanced Rich-text Fields View State Inspector Translation Workbench Import/ Bulk API Management Export Sites Administrator Preview System Log Console Managed Package Custom Labels Sites Customizable “My Profile” Page Additional Platform Languages Sites URL Mask Trialforce Email Branding Sites Self-Registration Configuration Access for ISVs Sites Single Sign-on Sites URL Redirects Inline Editing for Pages Sites Cookie Support Salesforce Single Sign-on Dynamic Layouts for Pages Dependent Lookups JavaScript Calls Security Sharing Sets System Log Console Performance Rich-text Fields Parallel Processing for Sharing Rules Timeline many more... Governor Limits Reduction Platform Languages Rest API (pilot) many more... Field Sets (pilot) *Planned availability in Spring, 2011.
  63. 63. Force.com Appforce Siteforce VMforce ISVforce 100% open
  64. 64. Steve FisherEVP, Technology
  65. 65. Databases Moving to the Cloud10x the number of devices connected 1960s-1970s 1980s Today Mainframe Databases Client/Server Databases Cloud Databases
  66. 66. The Shift to Cloud Databases Required a New Idea: Multi-tenancy Traditional Databases Cloud Databases Single Tenant Multi-tenant Enterprise Scale Internet Scale Manual Upgrades Automated Upgrades Manual Tuning & Backups Automatic Tuning & Backups DBA-centric App Developer-centric ODBC/SQL Web Services You Build Security Built-in Security
  67. 67. We Built the World’s Most Scalable Enterprise Cloud Database Total Database Transactions Total Database Records Average Response Time 50% YOY Growth 100% YOY Growth 20B 350 25B 4B Activities Time (ms) 13B 12B 10B 300 12B Custom Custom Objects Tables Feb-10 Apr-10 Jun-10 250Q3FY09 0B Aug-10 Q1FY10 Q3FY10 FY09Q4 FY10Q1 FY10Q2 FY10Q3 0B Oct-10 Q1FY11 FY10Q4 FY11Q1 Q3FY11 FY11Q2 FY11Q3
  68. 68. Now, We’ve Extended Our Database to Cloud 2Cloud 1 DatabaseMulti-tenantInternet Scale Social Data Model Mobile / REST APIsAutomated UpgradesAutomatic Tuning & Backups Profiles Following Model FeedsApp Developer-centric Status Updates Groups FilesWeb Services DataBuilt-in Security
  69. 69. What if we could make our Cloud 2 database available for any developer, any language, any platform, any device?
  70. 70. Introducing the First Enterprise Database Built for Cloud 2 open for any language, platform, and device trusted by 80,000+ companies cloud 2 database for social & mobile apps
  71. 71. Only Enterprise Database Built for the Cloud Enterprise Database Power of Cloud Computing Relational data No hardware Full text search No software User management Elastic Row-level security Auto-upgrades Triggers & stored procedures Auto-back ups Authentication Auto-disaster recovery APIs
  72. 72. Open for Any Developer on Any Platform Any Language Any Platform Any Device iPad iPhone
  73. 73. World’s Most Trusted and Secure Database Trusted Security Certification Secure Infrastructure Secure Access ISO 27001 SSL User Security SAS 70 Type II Single-sign on Role-based Security SysTrust certified Anti-phishing Sharing Rules Identity 87,000+ Customers confirmation Row-level Data Access
  74. 74. ProductDemonstration
  75. 75. Planned General Availability in 2011Free to try: first 1,000,000 records and 50,000 Enterprise Servicestransactions per month $10 per user per month Identity &$10 per month per 100,000 records Authentication$10 per month per 150,000 transactions per month Row-level Security
  76. 76. Welcome to CloudForce.com Appforce Siteforce VMforce ISVforce 100% open
  77. 77. Welcome to Cloud ? ?Force.com Appforce Siteforce VMforce ISVforce 100% open
  78. 78. Tonight’s Performances Tomorrow’s Special GuestsStevie Wonder will.i.am President General Neil Young will.i.am Bill Clinton Colin Powell
  79. 79. Marc BenioffThank you. + Follow dreamforce.com

×