Dreamforce 2013: 4 Perfect Days

42,242 views

Published on

Use this guide to help you create your own agenda for four perfect days at Dreamforce. This pack includes guides for over 10 industries just like yours. Read it and download it today.

Not registered for Dreamforce? Click here to get started: http://bit.ly/18QsVdY

Published in: Technology, Business, Education

Dreamforce 2013: 4 Perfect Days

  1. 1. Dreamforce 2013 DREAMFORCE 2013 4 Perfect Days. 4 PERFECT DAYS
  2. 2. 4 PERFECT DAYS / SALES PROFESSIONALS Start now › Create your own agenda today. DAY 1 LETS GET STARTED 11.18 10:00 AM BREAKOUT SESSION Shorten Your Sales Cycle with Instant Access to New Leads 10:30 AM BREAKOUT How salesforce.com Drives Sales Productivity 11:30 AM BREAKOUT SESSION How to Use Salesforce CRM Metrics to Drive Sales Performance 1:00 PM BREAKOUT SESSION TOP PICK MVP Throwdown 2013; Bring It On 2:30 PM BREAKOUT SESSION Culture Code: How To Design A Company People Love 3:30 PM INNOVATION PANEL Disruptive Innovation: A Conversation with Marc Benioff and Drew Houston DAY 2 WHERE BUSINESS IS HEADED 11.19 9:00 AM KEYNOTE Marc Benioff Dreamforce Keynote, with special guests 12:30 PM BREAKOUT SESSION Salesforce Mobile for Sales: Win Deals Anytime, Anywhere. 2:00 PM BREAKOUT SESSION Sales Performance Overview: Make Every Rep an “A” Player and Make Money 3:30 PM BREAKOUT SESSION Sales Leadership Panel: Secrets of the Big Guns 5:00 PM KEYNOTE Marissa Mayer, CEO, Yahoo 7:00 PM EVENT Rock out with Green Day at AT&T Park DAY 3 THE FUTURE OF SALES 11.20 9:00 AM KEYNOTE SALES CLOUD KEYNOTE: Grow Faster & Drive Performance Like Never Before 10:30 AM BREAKOUT SESSION CEB Sales Summit - Compete and Win in a Customer Empowered World 12:30 PM NEW FEATURE Optimize Inside Sales: Introducing the Console For Sales 2:00 PM NEW FEATURE Marketing Automation At Its Best: Accelerate Pipeline with Pardot 3:30 PM BREAKOUT SESSION Sales Transformation & Innovation: Hear From Our Award Winning Customers 5:00 PM KEYNOTE Sheryl Sandberg, COO, Facebook DAY 4 PUT IT ALL TOGETHER 11.21 9:00 AM BREAKOUT SESSION Sales Cloud Roadmap: A Sneak Peek into the Future 11:00 AM BREAKOUT SESSION Ch-Ch-Changes - Leaders Put History Tracking to Work for Performance 1:30 PM Q&A Q&A with Marc Benioff and Parker Harris
  3. 3. 4 PERFECT DAYS / SMB Create your own agenda today. DAY 1 Start now › HIT THE GROUND RUNNING 11.18 10:00 AM BREAKOUT SESSION More Bang for Your Buck: Maximizing Your SMB Investment 11:00 AM BREAKOUT SESSION Grow Baby Grow: Using Salesforce to Fuel Small Business Growth 12:30 PM BREAKOUT SESSION How the Best Small Businesses Appear Bigger & Grow Faster 2:00 PM BREAKOUT SESSION Disruptive Startups: How Innovative Leaders are Shaking up Industries 3:00 PM SMB ZONE Visit the Cloud Lounge in Moscone West and take the SMB Guided Tour 8:00 PM EVENT The Small is Big Welcome Party DAY 2 DREAMFORCE KEYNOTE WITH MARC BENIOFF 11.19 9:00 AM KEYNOTE Opening Keynote with Marc Benioff 12:30 PM BREAKOUT SESSION 6 in 60: Six SMBs Share Success Secrets 2:00 PM BREAKOUT SESSION Connect with Your Customers and Increase Sales - See Data.com in Action 3:30 PM BREAKOUT SESSION Being a Small Business in a Mobile World 7:00 PM EVENT Dreamforce Gala - Green Day at AT&T Park DAY 3 DON’T MISS THE SMALL BUSINESS KEYNOTE 11.20 9:00 AM KEYNOTE Grow Faster and Drive Performance Like Never Before with Sales Cloud 10:30 AM KEYNOTE Deliver Service at the Speed of Now with Service Cloud 1:00 PM BREAKOUT SESSION Make Your Small Business Invaluable Using Social Media 2:00 PM KEYNOTE Grow your Small or Medium Business Faster with Salesforce 3:30 PM BREAKOUT SESSION Survival Guide to Accelerate SMB Sales 4:00 PM BREAKOUT SESSION Integrations Made Easy for SMBs DAY 4 PUT IT ALL TOGETHER 11.21 9:00 AM BREAKOUT SESSION Data Migration Tools That Help SMBs 11:00 AM BREAKOUT SESSION Sales Cloud and Desk.com: Using Them Together to Delight Customers 12:00 PM BREAKOUT SESSION Accelerate Your Success with a Consulting Partner 12:30 PM BREAKOUT SESSION Small Businesses Grow Big Through Strategic Partnerships 1:30 PM KEYNOTE Q&A with Marc Benioff and Parker Harris
  4. 4. 4 Perfect Days / Service Create your own agenda today. Day 1 Welcome to the Service Cloud 11.18 10:00 AM breakout session Press 1 for CTI Success: Building a Call Center in 60 Minutes 1:00 PM breakout session Meet the Leaders in Customer Service: A Customer Leadership Panel 3:00 PM breakout session Building Your Next Generation HR Help Desk: Social, Mobile, and in the Cloud 5:00 PM keynote Customer Company Keynote with Vivek Kundra 7:00 PM EVENT Service Cloud Dinner (Invite Only) Day 2 Learning Through Customer Stories 11.19 9:00 AM keynote Opening Keynote with Marc Benioff 12:15 PM breakout session Service Every Customer at the Speed of Now: Future of Mobile Service Cloud 1:30 PM breakout session Cautious Transformation: Service Cloud Transforms Highly Regulated Industries 3:30 PM breakout session Service Cloud Roadmap - A Sneak Peak into the Future 7:00 PM EVENT Dreamforce Gala at AT&T Park Day 3 The Future of Customer Service is Here 11.20 9:00 AM Analyst Thought Leadership Customer Engagement Centers: The Future of Customer Service by Gartner Research 10:30 AM keynote SERVICE CLOUD PRODUCT KEYNOTE 11:30 AM activity Visit the Live Customer Engagement Center in the Campground 1:00 PM breakout session The Future of Mobile Customer Service with Esteban Kolsky 3:00 PM Analyst Thought Leadership A Forrester Perspective: 10 Top Trends for Customer Service 4:00 PM Breakout session Salesforce Knowledge: How to Empower Your Customers and Your Agents Day 4 REGISTER NOW > put it all together 11.21 9:00 AM keynote Keynote with Deepak Chopra & Friends 12:00 PM breakout session Driving Agent Productivity in the Contact Center 1:30 PM q&a Q&A with Marc Benioff and Parker Harris 2:30 PM FAREWELL See you next year!
  5. 5. 4 Perfect Days / IT Professionals Create your own agenda today. Day 1 Start Now Hit the ground running App Lifecycle Management: 3 Ways to Set Up Your Development Lifecycle 2:00 PM breakout session Unlock Back Office Data and Get More Out of SAP breakout session Corporate App Stores: The Future of Mobile and Cloud App Distribution breakout session The Magic of Force.com + Heroku 3:30 PM breakout session 7 Tips for Building a Mobile Social Intranet: Behind the Virgin America Story 6:00 PM Day breakout session 2:30 PM 2 1:00 PM 2:30 PM 11.18 EVENT Dreamforce Welcome Reception The Big Show Opening Keynote with Marc Benioff 1:00 PM breakout session Lights, Camera, App! How Disney ABC Produces TV Shows on Salesforce Platform breakout session CIO Panel: How Cloud Platforms are Transforming IT breakout session Anatomy of a Mobile App: How to Build Your App Today with Salesforce Platform 5:00 PM breakout session Retail Mobile Trends: Innovation with Heroku 5:00 PM KEYNOTE Marissa Meyer Keynote 7:00 PM Day keynote 3:30 PM 3 9:00 AM 2:00 PM 11.19 EVENT Dreamforce Gala @ AT&T Park / Rock with Green Day Next Gen Apps 11:00 AM Breakout Session Unlocking the Power of Citizen Developers KEYNOTE Mobile Strategy Keynote: Move Business Forward Faster with Mobile breakout session API First: The Future of Connecting Everything KEYNOTE Salesforce Platform Keynote: Next-Gen Apps. Next-Gen IT. Next-Gen Enterprise 3:30 PM Breakout session Salesforce Identity: Connecting Employees, Customers, Partners, and Apps 4:00 PM Day Gartner: CIO Strategies For Enterprises to Thrive in a New Mobile World 2:00 PM 11.21 Breakout Session 1:30 PM 4 9:00 AM 12:00 PM 11.20 Breakout session Understand Force.com in 60 Minutes or Less Transform IT 10:00 AM breakout session CMO vs. CIO: Who Wins the App Development Race? 10:30 AM breakout session Introducing Aura: Rapid Mobile Development with Reusable Components 11:00 AM breakout session Salesforce Platform: Force.com Product Strategy and Roadmap 11:30 AM breakout session Integrate Third-Party Web Apps Using Force.com Canvas 2:00 PM Q&A Q&A Session with Marc Benioff & Parker Harris 2:00 PM breakout session Internet of Things: Connect Your Products, Apps, & Customers with Salesforce
  6. 6. 4 Perfect Days / MARKETING Create your own agenda today. Day 1 GETTING STARTED Email - The Cornerstone of Your Marketing Strategy breakout session Chatter Delivers Breakthrough Productivity: Introducing a New Way to Work breakout session MVP Throwdown 2013: Bring It On 3:00 PM Breakout Session Audience Marketing 5:00 PM keynote Customer Company Keynote with Vivek Kundra 6:00 PM EVENT Cloud Expo Welcome Reception Day breakout session 1:00 PM 2 10:00 AM 11:30 PM 11.18 vision and customer success 11.19 9:00 AM keynote Opening Keynote with Marc Benioff 12:30 PM breakout session From Signal to Action - Social Listening 2.0 2:00 PM breakout session Developing a Cross-channel Strategy 4:30 PM breakout session How To Create a Killer Content Marketing Strategy 5:00 PM Keynote Keynote with Marissa Mayer, CEO, Yahoo 7:00 PM EVENT Dreamforce Gala at AT&T Park Day 3 touch the future of MARKETING Social Ads 101 - An Intro to Social Advertising BREAKOUT SESSION Introduction to Buddy Media KEYNOTE Market 1:1 with Your Customers to Grow Faster 2:00 PM breakout session Marketing Automation At Its Best: Accelerate Pipeline with Pardot 3:00 PM BREAKOUT SESSION The Personalized Web 4:30 PM Breakout session The Mobile Inbox 101: Content Strategy and User Experience 5:00 PM Keynote Keynote with Sheryl Sandberg, COO, Facebook Day Breakout Session 12:00 AM 4 9:00 AM 10:30 AM 11.20 put it all together 11.21 9:00 AM keynote Keynote with Deepak Chopra & Friends 11:00 AM breakout session ExactTarget Marketing Cloud/Service Cloud: You Got Your Social in My CRM 1:30 PM q&a Q&A with Marc Benioff and Parker Harris 2:30 PM See you next year!
  7. 7. 4 Perfect Days / AUTomotive Create your own agenda today. Day 1 HIT THE GROUND RUNNING 11.18 11:00 AM Top PICk Auto Industry Kickoff: The Journey to Become a Next Generation Customer Company 12:30 PM TOP PICK Re-Imagine Your Automotive Customer Experience Through the Art of the Possible 1:30 PM TOP PICK Social Listening for Automotive Customer Insight and Quality - Speakers from Nissan 2:30 PM TOP PICK Engaging the Social Consumer: How One Auto OEM is Building Brands through Fans 3:30 PM TOP PICK Driving Auto Innovation and Results with Dealer Partners 4:30 PM TOP PICK The New Era in Auto Dealer CRM: Delivering Sales Innovation Through the Cloud 5:45 PM EVENT Welcome Reception Day 2 EXPERIENCE Classic Dreamforce 11.19 9:00 AM keynote Opening Keynote with Marc Benioff 1:30 PM EXPO Campground West: Customer Company Showcase 5:00 PM Keynote Marissa Mayer, CEO, Yahoo 5:00 PM TOp Pick Salesforce for Car - Real Driver-Focused Productivity 7:00 PM EVENT Rock out with Blondie and Green Day at AT&T Park Day 3 GO DEEP AND MEet the Experts 11.20 10:00 AM EXPO Visit Cloud Expo North 4:15 PM CIO PANEL Mapping the Customer Revolution: Top CIO’s Share Insights 5:00 PM keynote Sheryl Sandberg, COO, Facebook 7:00 PM EVENT App Bash Day 4 put it all together 11.21 9:00 AM keynote Keynote with Deepak Chopra Friends 2:00 PM QA Marc Benioff and Parker Harris Join us Monday, November 18, 11 am - 5 pm, at the Westin Hotel on Market Street for the Dreamforce Automotive Industry Day. Register now to get access to this special event and secure your seat in this year’s hottest sessions. www.dreamforce.com
  8. 8. 4 Perfect Days / Communications Create your own agenda today. Day 1 HIT THE GROUND RUNNING 11.18 10:30 AM Top PICk Marketing Cloud: Create Amazing Social Experiences 3:30 PM Innovation Panel Marc Benioff and Drew Houston, CEO, Dropbox 5:00 PM Keynote With Vivek Kundra, EVP Industries, salesforce.com 6:00 PM EVENT Welcome Reception Day 2 JAM PACK YOUR DAY 11.19 9:00 AM keynote Opening Keynote with Marc Benioff 11:30 AM EXPO Visit the Communications Media Partner Pavilion 12:30 PM Top Pick Communications Industry Kickoff- Featuring a Panel of Top Executives from Vodafone, TeliaSonera, Telecom New Zealand, and Truphone 2:00 PM TOp Pick Transforming Customer Service and Ordering in the Communications Industry Featuring Executives from Telstra Global and Truphone 3:00 PM TOP PICK Communications Residential and Business Sales Service Showcase - Featuring Telecom New Zealand and other customers. 4:00 PM TOP PICK Managing the Communications Business Services Front Office - Featuring Executives from Verizon and Vodafone. 5:00 PM Keynote Marissa Mayer, CEO, Yahoo 7:00 PM Event Rock out with Green Day at ATT Park Day 3 Go Deep and Meet Experts 11.20 9:00 AM TOP PICK Gartner: CIO Strategies for Enterprises to Thrive in a New Mobile World 12:00 PM TOP PICK Driving Agent Productivity in the Contact Center 1:00 PM TOP PICK Fulfilling CRM’s Promise: Sales and Service in the Cloud: ShoreTel Case Study 2:30 PM EXPO Visit the Customer Company Experience at Cloud Expo West 3:00 PM TOP PICK A Forrester Perspective: 10 Top Trends for Customer Service 4:15 PM CIO PANEL Mapping the Customer Revolution: Top CIO’s Share Insights 5:00 PM KEYNOTE Sheryl Sandberg, COO, Facebook 7:00 PM EVENT Cloud Crawl Day 4 put it all together 11.21 9:00 AM Top Pick Cable Workshop - Westin Market Street 9:00 AM - 12:00 PM 12:00 PM QA Marc Benioff and Parker Harris
  9. 9. 4 Perfect Days / CONSUMER PRODUCTS Create your own agenda today. Day 1 HIT THE GROUND RUNNING 11.18 3:30 PM Innovation Panel Marc Benioff and Drew Houston, CEO, Dropbox 5:00 PM Keynote With Vivek Kundra, EVP Industries, salesforce.com 6:00 PM EVENT Welcome Reception Day 2 JAM PACK YOUR DAY 11.19 9:00 AM keynote Opening Keynote with Marc Benioff 12:00 PM LUNCH Grab Lunch in the Westin Market Hotel 12:30 PM Top Pick Consumer Products Kickoff: Becoming a Consumer Focused Company - Featuring the CTO of Coca-Cola, CIO of L’Oreal and CIO of Nestle 2:00 PM TOp Pick Modern Sales Effectiveness in Consumer Products Industry - Featuring Executives from Coca-Cola, Chopard, and Southern Wine and Spirits 3:00 PM TOP PICK The Consumer Products Industry: Engaging with Connected Consumers - Featuring Executives from L’Oreal and Yamaha 4:00 PM TOP PICK Driving Open Innovation in the Consumer Products Industry - Featuring Del Monte Foods, Brown Forman, and L’Oreal 5:00 PM Party Consumer Products Cocktail Reception in the Westin Market Hotel 7:00 PM Event Rock out with Green Day at ATT Park Day 3 Go Deep and Meet Experts 11.20 1:30 PM EXPO Visit the Customer Company Experience at Cloud Expo West 4:15 PM CIO panel Mapping the Customer Revolution: Top CIO’s Share Insights 5:00 PM KEYNOTE Sheryl Sandberg, COO, Facebook 7:00 PM EVENT Cloud Crawl Day 4 put it all together 11.21 9:00 AM keynote Keynote with Deepak Chopra Friends 2:00 PM QA Marc Benioff and Parker Harris Join us Tuesday, November 19, 11:30 am - 6:00 pm, at the Westin Hotel on Market Street for the Dreamforce Consumer Products Industry Day. Register now to get access to this special event and secure your seat in this year's hottest sessions. www.dreamforce.com
  10. 10. 4 Perfect Days / DATA DRIVEN PROFESSIONALS Create your own agenda today. Day 1 GETTING STARTED 11.18 10:00 AM Expo North West Cloud Expo Opens - 12:00 PM - 8:00 PM 1:00 PM breakout session Building a Customer Master Strategy in Salesforce 4:00 PM breakout session Formula Gurus 2013 5:00 PM Keynote Customer Company Keynote with Vivek Kundra 6:00 PM Event Cloud Expo Welcome Reception Day 2 vision and customer success 11.19 9:00 AM Keynote Opening Keynote with Marc Benioff and Special Guests 2:00 PM breakout session Connect with Your Customers and Increase Sales - See Data.com in Action 3:30 PM breakout session Roadmap Sneak Peek - The Future of Salesforce Analytics 4:30 PM breakout session All You Ever Wanted to Know About DB Global Account Data in Data.com 7:00 PM EVENT Dreamforce Gala at ATT Park Day 3 touch the future 11.20 9:00 AM Breakout Session Data.com Implementation Case Study with Standard Register Traction 10:30 AM Breakout Session The Power of Data.com - Unlock the Mystery in your Business 1:30 PM Breakout Session Trusted Data Makes All The Difference: Data.com Customers Share Their Success 3:30 PM Keynote Data.com Keynote: Grow Faster with the Right Data at the Right Moment 5:00 PM Breakout Session Fireside Chat with Sheryl Sandberg, COO, Facebook 7:00 PM EVENT App Bash Day 4 put it all together 11.21 9:00 AM BREAKOUT SESSION Data.com Roadmap Roundtable with Product Management 11:00 AM BREAKOUT SESSION Ch-Ch-Ch-Ch-Changes - Leaders Put History Tracking to Work for Performance 1:30 PM BREAKOUT SESSION Fight for Your Customers: How Salesforce Uses Salesforce to Fight Attrition 3:30 PM EVENT $1 Million App Developer Challenge Finals 5:00 PM See you next year!
  11. 11. 4 Perfect Days / developers Create your own agenda today. Day 1 GETTING STARTED 11.18 9:00 AM Developer Zone Developer Zone open / Hack Central opens for the next 57 hours 10:00 AM breakout sessionS Breakout sessions - 10:00 AM - 6:30 PM 3:30 PM INNOVATION PAnel With Marc Benioff and Drew Houston, CEO, Dropbox 5:00 PM KEYNOTE Customer Company Keynote with Vivek Kundra 6:00 PM EVENT Developer Welcome Reception Cloud Trivia Day 2 Hands-On CoDE 11.19 9:00 AM keynote Opening Keynote with Marc Benioff 11:30 AM DEVELOPER ZONE Developer Zone open 12:30 PM breakout sessions Breakout sessions - 12:30 PM - 6:00 PM 2:00 PM Deadline Hackathon Team Registration Deadline 7:00 PM EVENT Dreamforce Gala at ATT Park Day 3 touch the future 11.20 9:00 AM DEVELOPER ZONE Developer Zone open 9:00 AM Breakout Sessions Breakout sessions - 9:00 AM - 5:00 PM 10:30 AM Developer Developer Keynote 2:00 PM KEYNOTE Platform Product Keynote 6:00 PM DEADLINE Hack Submissions Due 7:00 PM EVENT Cloud Crawl Day 4 put it all together 11.21 8:30 AM DEVELOPER ZONE Developer Zone Open 9:00 AM keynote Keynote with Deepak Chopra Friends 1:30 PM qa QA with Marc Benioff and Parker Harris 3:30 PM Event Hackathon Final Judging and Award Ceremony www.dreamforce.com
  12. 12. 4 Perfect Days / Financial Services Create your own agenda today. Day 1 HIT THE GROUND RUNNING 11.18 12:00 PM EXPO Visit the Cloud Expo North 3:30 PM Innovation Panel Marc Benioff and Drew Houston, CEO, Dropbox 5:00 PM Keynote With Vivek Kundra, EVP Industries, salesforce.com Day 2 Experience Classic Dreamforce 11.19 9:00 AM keynote Opening Keynote with Marc Benioff 1:30 PM EXPO Campground West: Customer Company Showcase 2:30 PM Top Pick Visit the Financial Services Partner Pavilion 5:00 PM KEYNOTE Marissa Mayer, CEO, Yahoo 7:00 PM Event Rock out with Blondie and Green Day at ATT Park Day 3 Go Deep and Meet Experts 11.20 10:30 AM TOP PICK Finacial Services Kickoff: The Customer Company in FinServ 12:00 PM TOP PICK Mobile Social: Meeting Your Connected Customers’ Expectations 12:00 PM TOP PICK Data Security Privacy - Breaking it Down for Financial Services 1:00 PM TOP PICK Salesforce: The Financial Advisor’s Personal Assistant 1:00 PM TOP PICK Changing Face of the Branch - Not Just for Deposits Anymore 2:00 PM TOP PICK On the Road to 360 - Featuring Executives from E-Trade, Enterprise Bank 2:00 PM TOP PICK Customer Nuturing: Best Practices for Revenue Generation - Featuring 3:00 PM TOP PICK “Moments of Truth”: Is Your Firm Ready? - Featuring Executives from 3:00 PM TOP PICK Asset Managers Transform Client Relationships - Featuring Executives from 4:15 PM CIO Panel Mapping the Customer Revolution: Top CIO’s Share Insights 5:00 PM KEYNOTE Sheryl Sandberg, COO, Facebook 7:00 PM EVENT Welcome Reception with Executives from Key Bank, TD Bank, National Australia Bank Advantage Mortgage Brokers Featuring Executives from Deloitte and Flagstar Bank Featuring Executives from BMO Private Bank, ING, and Assante Wealth Advisors Featuring Executives from BMO Harris, and Flagstar Bank Trust, and United Federal Credit Union Executives from GE Money Australia, Huntington Bank, and RBS Citizens Bank BMO Harris Bank and Threadneedle Investments JP Morgan, Aberdeen Group, and Fidelity Investments Day 4 Featuring Executives from Deloitte, Suntrust Bank, NYSE Wells Fargo put it all together 11.21 9:00 AM keynote Keynote with Deepak Chopra Friends 2:00 PM QA Marc Benioff and Parker Harris
  13. 13. 4 Perfect Days / HEalthcare Create your own agenda today. Day 1 HIT THE GROUND RUNNING 11.18 10:30 AM TOP PICK 11:30 AM EXPO 12:00 PM TOP PICK 1:00 PM Marketing CLoud 2:00 PM TOP PICK 3:00 PM TOP PICK 4:00 PM TOP PICK 5:00 PM TOP PICK 5:45 PM EVENT Featuring the CEOs of CNS Response and ScaleStation and salesforce.com executives Visit the Healthcare Life Sciences Partner Pavilion and enjoy lunch HIPAA/HITECH Discussion: Storing PHI in the Salesforce Cloud Featuring external privacy experts and Patrick Heim, Chief Trust Officer salesforce.com Social Media for Regulated Industries Patient 360: Manage the Relationships with Your Patients, For Life - Featuring leaders from UCSF School of Medicine and City of Hope The Future of Healthcare: Technology Innovation and Personalized Care - Featuring leaders from Penn Medicine and UCSF School of Medicine Health Plans: Evolving Strategies for Attracting and Engaging Members - Featuring Executives from WellPoint, Cambia Health, Colorado HealthOp Health Plans: New Rules, New Business Models, New Technologies - Featuring Executives from Healthcare Service Corp (HCSC), and Aetna Networking Reception in the Healthcare Life Sciences Partner Pavilion Day 2 Healthcare Life Science Kickoff - Connecting In New Ways to Improve Patients Lives Experience Classic Dreamforce 11.19 9:00 AM keynote 1:30 PM EXPO 5:00 PM KEYNOTE Marissa Mayer, CEO, Yahoo 7:00 PM EVENT Rock out with Blondie and Green Day at ATT Park Visit the Campground West: Customer Company Showcase Featuring Blue Shield of California, and visit the salesforce.com demo station to see other healthcare applications. Day 3 Opening Keynote with Marc Benioff GO DEEP AND MEET EXPERTS 11.20 10:00 AM EXPO Visit the Cloud Expo North 12:00 PM UCSF Track Unusual Thinkers Sessions Featuring Mark R. Laret, CEO of UCSF Medical 4:15 PM CIO Panel Mapping the Customer Revolution: Top CIO’s Share Insights 5:00 PM KEYNOTE Sheryl Sandberg, COO, Facebook 7:00 PM EVENT App Bash Day 4 Center and UCSF Benioff Children’s Hospital, and UCSF Chancellor Susan Desmond-Hellmann put it all together 11.21 9:00 AM keynote 10:30 AM Communities Track Building Healthy Communities Featuring Leaders from HealthLeads 2:00 PM QA Keynote with Deepak Chopra Friends Marc Benioff and Parker Harris
  14. 14. 4 Perfect Days / Insurance Create your own agenda today. Day 1 HIT THE GROUND RUNNING 11.18 12:00 PM EXPO Visit the Cloud Expo North 3:30 PM INNOVation Panel Marc Benioff and Drew Houston, CEO, Dropbox 5:00 PM KEYNOTE With Vivek Kundra, EVP Industries, salesforce.com Day 2 Experience Classic Dreamforce 11.19 9:00 AM keynote Opening Keynote with Marc Benioff 1:30 PM EXPO Visit the Customer Company Experience at Cloud Expo West 5:00 PM KEYNOTE Marissa Mayer, CEO, Yahoo 7:00 PM EVENT Rock out with Green Day at ATT Park Day 3 11.20 GO Deep and Meet Experts Redefining Service to a New Level - Think Globally, Execute Locally TOP PICK 10:30 AM TOP PICK 11:30 AM TOP PICK Carriers Embrace the Cloud and Communities to Deliver Value to Brokers 12:30 PM TOP PICK Getting from Zero to 60: Expand the Value of Salesforce for Agents Advisors 1:30 PM TOP PICK Connecting the Front Back Office - Cloud Architecture for Agile Advantage 2:30 PM EXPO Visit the Financial Services Partner Pavilion 4:15 PM CIO PANEL Mapping the Customer Revolution: Top CIO’s Share Insights 5:00 PM KEYNOTE Sheryl Sandberg, COO, Facebook 7:00 PM EVENT Welcome Reception Featuring the CEO and Top Executives from AXA Assistance Mitigating the Monolith with the Cloud: Roadmap to a Mainframe - Free Solution Featuring Top Executive from The Warranty Group Insurers - Featuring Executives from AIG - Chartis and The Standard Featuring Executives from Sunlife and Securian Featuring Executive from CNA Day 4 9:00 AM put it all together 11.21 9:00 AM keynote Keynote with Deepak Chopra Friends 2:00 PM QA Marc Benioff and Parker Harris www.dreamforce.com
  15. 15. 4 Perfect Days / LIFE SCIENCES Create your own agenda today. Day 1 HIT THE GROUND RUNNING 11.18 10:30 AM TOP PICK 11:00 AM EXPO 12:00 PM TOP PICK 1:00 PM TOp Pick 2:00 PM TOP PICK 3:00 PM TOP PICK 4:00 PM 5:00 PM EVENT Featuring the CEOs of CNS Response and ScaleStation and salesforce.com executives Visit the Healthcare Life Sciences Partner Pavilion and enjoy lunch Big Data for Big Decisions - Featuring Executives from AstraZeneca, iRhythm Technologies and Zimmer A Platform for Better Healthcare Decisions - Featuring Leaders from Jumpstart MD, New England Biolabs, and United Allergy Services Multichannel Sales, Service, Marketing - Building Leadership in Life Sciences Featuring Executives from DenMat, Medtronic and Zoetis Building Blocks for Improving Collaboration and Efficiency in Life Sciences - Featuring Executives from Allergan and Hospira Compliance in the Cloud - What Do You Need to Know? - Featuring Executives from Allergan, Johnson Johnson and LifeConEx Digital Transformation - Reinventing Pharma - Featuring Executives from Eli Lilly, Novartis and Shire Networking Reception in the Healthcare Life Sciences Partner Pavilion Day TOP PICK 5:45 PM 2 TOP PICK Healthcare Life Science Kickoff - Connecting In New Ways to Improve Patients Lives Experience Classic Dreamforce 11.19 9:00 AM keynote 1:30 PM EXPO 5:00 PM KEYNOTE Marissa Mayer, CEO, Yahoo 7:00 PM EVENT Rock out with Blondie and Green Day at ATT Park Visit the Campground West: Customer Company Showcase Featuring Blue Shield of California, and visit the salesforce.com demo station to see other healthcare applications. Day 3 Opening Keynote with Marc Benioff Go Deep and Meet Experts 11.20 10:00 AM EXPO Visit the Cloud Expo North 12:00 PM UCSF Track Unusual Thinkers Sessions Featuring Mark R. Laret, CEO of UCSF Medical 4:15 PM CIO PANEL Mapping the Customer Revolution: Top CIO’s Share Insights 5:00 PM KEYNOTE Sheryl Sandberg, COO, Facebook 7:00 PM EVENT Cloud Crawl Day 4 Center and UCSF Benioff Children’s Hospital, and UCSF Chancellor Susan Desmond-Hellmann put it all together 11.21 9:00 AM keynote 10:30 AM Communities Track Building Healthy Communities Featuring Leaders from HealthLeads 2:00 PM QA Keynote with Deepak Chopra Friends Marc Benioff and Parker Harris
  16. 16. 4 Perfect Days / MEDIA Create your own agenda today. Day 1 HIT THE GROUND RUNNING 11.18 10:30 AM Top PICk Marketing Cloud: Create Amazing Social Experiences 3:30 PM Innovation Panel Marc Benioff and Drew Houston, CEO, Dropbox 5:00 PM Keynote With Vivek Kundra, EVP Industries, salesforce.com 6:00 PM EVENT Welcome Reception Day 2 JAM PACK YOUR DAY 11.19 9:00 AM keynote Opening Keynote with Marc Benioff 11:30 AM EXPO Visit the Communications Media Partner Pavilion 12:30 PM Top Pick 2:00 PM TOp Pick 3:00 PM TOP PICK 4:00 PM TOP PICK 5:00 PM Keynote Marissa Mayer, CEO, Yahoo 7:00 PM Event Rock out with Green Day at ATT Park Featuring Tapad Founder / CEO and DMG Media Ad Sales Operations and Management for the Modern Era - Featuring Executives from PointRoll and WebMD Transforming B2B Media Management - Featuring Executives from Google and McGraw Hill Audience Management in the Digital Age - Featuring Executives from Palace Sports Entertainment and Special Guest Speakers. Day 3 Media Industry Kickoff: Media Currency - From Gutenberg to Zuckerberg Go Deep and Meet Experts 11.20 9:00 AM TOP PICK Gartner: CIO Strategies for Enterprises to Thrive in a New Mobile World 10:30 AM EXPO Visit Cloud Expo North 1:30 PM EXPO Visit the Customer Company Experience at Cloud Expo West 3:00 PM TOP PICK A Forrester Perspective: 10 Top Trends for Customer Service 4:15 PM CIO PANEL Mapping the Customer Revolution: Top CIO’s Share Insights 5:00 PM KEYNOTE Sheryl Sandberg, COO, Facebook 7:00 PM EVENT Cloud Crawl Day 4 put it all together 11.21 9:00 AM keynote Keynote with Deepak Chopra Friends 2:00 PM QA Marc Benioff and Parker Harris www.dreamforce.com
  17. 17. 4 PERFECT DAYS Create your own agenda today. DAY 1 GETTING STARTED 11.18 3:30 PM INNOVATION PANEL Disruptive Innovation: A Conversation with Marc Benioff, CEO and Chairman of salesforce.com and Drew Houston, CEO of Dropbox 4:00 PM SESSION Using Identity to Transform Citizen Engagement 4:30 PM SESSION 5:00 PM KEYNOTE DAY 2 Marketing Cloud: GX Frictionless Technology: Social Monitoring and Engagement Customer Company Presentation from Vivek Kundra, EVP of Industries for salesforce.com, former U.S. CIO GET TO KNOW PUBLIC SECTOR 11.19 9:00 AM KEYNOTE Opening Keynote with Marc Benioff, CEO and Chairman of salesforce.com 12:30 PM SESSION AppExchange for Government: GX Frictionless Technology 2:00 PM SESSION Haiti Today and Tomorrow: Government Transformation Through Technology 3:30 PM KEYNOTE Fireside Chat with Marissa Mayer, CEO, Yahoo 5:00 PM EVENT Public Sector Soirée: Networking Reception at Paragon Restaurant DAY 3 A NEW VISION FOR GOVERNMENT 11.20 9:00 AM PUBLIC SECTOR KEYNOTE KICK-OFF Rethinking Government IT: The New GX with salesforce.com SVP of U.S. Public Sector Sales, Kevin Paschuck 10:00 AM EXPO Industry Expo 10:30 AM KEYNOTE Service Cloud Keynote: Deliver Customer Service for the Connected World 11:30 AM SESSION GX Deploy Frictionless Technology: Cloud Application Development 12:00 PM EVENT Luncheon with Condoleezza Rice for Executive Summit Pass Holders 1:00 PM SESSION GX Connect Services to the Citizens for Health and Social Services 3:00 PM SESSION GX Connect with Citizens: New Era Engagement Center and 311 4:15 PM INDUSTRY PANEL Mapping the Customer Revolution: Cross-Industry CIO Panel DAY 4 PUT IT ALL TOGETHER 11.21 11:00 AM KEYNOTE Keynote with Deepak Chopra and Friends 1:30 PM QA QA with Marc Benioff and Parker Harris 3:30 PM EVENT $1 Million App Developer Challenge Finals 5:00 PM See you next year!
  18. 18. 4 Perfect Days / RETAIL Create your own agenda today. Day 1 HIT THE GROUND RUNNING 11.18 3:30 PM Innovation Panel Marc Benioff and Drew Houston, CEO, Dropbox 5:00 PM Keynote With Vivek Kundra, EVP Industries, salesforce.com 6:00 PM EVENT Cloud Expo West Day 2 Welcome Reception - Visit the Customer Company Experience featuring Trunk Club at JAM PACK YOUR DAY 11.19 9:00 AM keynote Opening Keynote with Marc Benioff 11:30 AM LUNCH Grab Lunch in the Westin Market Hotel 12:30 PM Top Pick 2:00 PM TOp Pick 3:00 PM TOP PICK 4:00 PM TOP PICK 5:00 PM Party Retail Cocktail Reception in the Westin Market Hotel 7:00 PM Event Rock out with Green Day at ATT Park Walmart, Birchbox, and Sprouts Farmers Market Engaging Today’s Connected Customer in the Retail Industry - Featuring Executives from Tom’s Shoes, Birchbox, and Sprouts Farmers Market Retail Clienteling: Personalize Your Store Experience - Featuring Leaders from Chopard and Design Within Reach Retail: Improve Collaboration and Productivity for Associations and Employees Featuring Executives from Giant Eagle and Winn-Dixie Day 3 The Retail Kickoff: Become a Customer Company in Retail - Featuring Executives from Go Deep and Meet Experts 11.20 1:30 PM EXPO Visit the Customer Company Experience at Cloud Expo West 4:15 PM CIO PANEL Mapping the Customer Revolution: Top CIO’s Share Insights 5:00 PM KEYNOTE Sheryl Sandberg, COO, Facebook 7:00 PM EVENT Cloud Crawl Day 4 put it all together 11.21 9:00 AM keynote Keynote with Deepak Chopra Friends 2:00 PM QA Marc Benioff and Parker Harris Join us Tuesday, November 19, 11:30 am - 6:00 pm, at the Westin Hotel on Market Street for the Dreamforce Retail Industry Day. Register now to get access to this special event and secure your seat in this year's hottest sessions. www.dreamforce.com

×