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#2015ConnectCon @connectmembers facebook.com/connectmembers#2015ConnectCon @connectmembers facebook.com/connectmembers
#20...
#2015ConnectCon @connectmembers facebook.com/connectmembers#2015ConnectCon @connectmembers facebook.com/connectmembers 2
L...
#2015ConnectCon @connectmembers facebook.com/connectmembers
Connect Direct Dials
#2015ConnectCon @connectmembers facebook.com/connectmembers 4
Who
➔  Who you know and intend to
What
➔  DID
Where
➔  Mobil...
#2015ConnectCon @connectmembers facebook.com/connectmembers
Why and ‘all important’ Who
•  Off-Hook Production
•  Cold Cal...
#2015ConnectCon @connectmembers facebook.com/connectmembers
Professional Commitment
“I refuse to recycle, create or consum...
#2015ConnectCon @connectmembers facebook.com/connectmembers
Switchboard – 25% and dropping
All Different - Take Notes!
1. ...
#2015ConnectCon @connectmembers facebook.com/connectmembers
Ask the PBX – 20%
•  Know Each Phone System
•  Cisco Unity, Av...
#2015ConnectCon @connectmembers facebook.com/connectmembers
Adjacent Calls – Easy Asks
Watch your time >> Be payoff Consci...
#2015ConnectCon @connectmembers facebook.com/connectmembers
Example Scripts
“Sorry about the mix-up…”
•  Don’t ask for any...
#2015ConnectCon @connectmembers facebook.com/connectmembers
Topics For Your Own Scripts
•  Parallel Executive Transfer
•  ...
#2015ConnectCon @connectmembers facebook.com/connectmembers
Advanced Sessions
Mastering Phone Probes
•  Take getting DID n...
#2015ConnectCon @connectmembers facebook.com/connectmembers
Thank YouThank You
13
#2015ConnectCon @connectmembers facebook.com/connectmembers
Coming Up at 11:10 a.m.
Proven Tweaks to
Yield High Quality
Fi...
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Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: Find Any Direct Dial Phone Number

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Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: Find Any Direct Dial Phone Number

  1. 1. #2015ConnectCon @connectmembers facebook.com/connectmembers#2015ConnectCon @connectmembers facebook.com/connectmembers #2015ConnectCon @connectmembers facebook.com/connectmembers
  2. 2. #2015ConnectCon @connectmembers facebook.com/connectmembers#2015ConnectCon @connectmembers facebook.com/connectmembers 2 Learning the Connect Ropes: Find Any Direct Dial Phone Number Robert Wolfrum Director, SAP Practice Development @RobertWolfrum www.murflow.net murflow@gmail.com Amanda Stam Data.com Senior Success Agent astam@salesforce.com
  3. 3. #2015ConnectCon @connectmembers facebook.com/connectmembers Connect Direct Dials
  4. 4. #2015ConnectCon @connectmembers facebook.com/connectmembers 4 Who ➔  Who you know and intend to What ➔  DID Where ➔  Mobile – Rolodex - CRM When ➔  100% Commitment Why ➔  2x Lifetime Income The 5 W’s
  5. 5. #2015ConnectCon @connectmembers facebook.com/connectmembers Why and ‘all important’ Who •  Off-Hook Production •  Cold Caller Flag •  Transfer Blocking •  Energy & Morale Hidden Player Payout Blocked Contact Value Contact Exclusivity Off Radar Humans E.A. Reciprocity Non-Defensive Start E.A. # vs DID vs Mobile 5
  6. 6. #2015ConnectCon @connectmembers facebook.com/connectmembers Professional Commitment “I refuse to recycle, create or consume general phone numbers. I commit to the actions necessary to have a DID only CRM. My golden Rolodex high income has been earned.” 6 d i t P Y O
  7. 7. #2015ConnectCon @connectmembers facebook.com/connectmembers Switchboard – 25% and dropping All Different - Take Notes! 1.  How many, trained, competent, etc. 2.  Levels of Resistance; Tone; Demeanor - Disclosure 3.  Alternative Office / PBX “I can’t transfer you.” Gold Mine 4.  Time Zone Sympathy: Off Hours Security 7 Stay Curious My Friend
  8. 8. #2015ConnectCon @connectmembers facebook.com/connectmembers Ask the PBX – 20% •  Know Each Phone System •  Cisco Unity, Avaya Audix, generic •  Take Transfers to a new Level •  Befriend Zero, Star & Pound •  Love the unanswered phone •  Thoughts on DBN / DBV •  Walgreens 8
  9. 9. #2015ConnectCon @connectmembers facebook.com/connectmembers Adjacent Calls – Easy Asks Watch your time >> Be payoff Conscious Gather Easy to Find Records Rolodex , CRM , Dead Leads, Data.com Try several >> Document patterns Is company policy driving behavior? Phone List: web, email, exchange Make note of helpful people, backdoors, wins 9 “That’s strange, have you had the number for a while?” “I may have transposed a number” What do you smell like on a phone call?
  10. 10. #2015ConnectCon @connectmembers facebook.com/connectmembers Example Scripts “Sorry about the mix-up…” •  Don’t ask for anything immediately •  Wait for them to make a move •  Awkward is okay •  You are not calling off a list! •  OK to do some ‘thinking’ •  Confidence + excitement = enemies •  Asks beget a defensive mental posture •  Lying does not build skills; drains energy, limits income potential 10 project mild shock and confusion suggest that you transposed something motive: they don’t want you or others calling
  11. 11. #2015ConnectCon @connectmembers facebook.com/connectmembers Topics For Your Own Scripts •  Parallel Executive Transfer •  Motivated Mobile Phone Owners •  Former Employee | Consultant •  Outsourcing and Insourcing Contacts 11
  12. 12. #2015ConnectCon @connectmembers facebook.com/connectmembers Advanced Sessions Mastering Phone Probes •  Take getting DID numbers to a new level •  Get the direct dial numbers for for an entire company B2B Account Mapping and Cracking •  Map the who’s who at any company •  Consistently identify and engage key people •  Gain unfair career advancing advantage 12
  13. 13. #2015ConnectCon @connectmembers facebook.com/connectmembers Thank YouThank You 13
  14. 14. #2015ConnectCon @connectmembers facebook.com/connectmembers Coming Up at 11:10 a.m. Proven Tweaks to Yield High Quality First Meetings from Email Prospecting Presenter: Josh Krafchin Room: Rafael 1 Creating Winning Sales Pitches Presenter: Patrick Duggan Room: Rafael 2

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