Cloudforce Sydney 2012 - Create Passionate customers with Social Media - masterclass

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Tony Hollingsworth of Saasu presents ways to Create Passionate Customers using Social Media.

This was presented during a Masterclass Session held in

the Social Media Lounge at Cloudforce Sydney 2012

(http://www.salesforce.com/au/cloudforce/ ).
For more info about the Social Media Lounge --> http://blogs.salesforce.com/au/2012/06/road-to-cloudforce-get-social.html

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Cloudforce Sydney 2012 - Create Passionate customers with Social Media - masterclass

  1. 1. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected MediaTony @Hollingsworth @SaasuSaasu Evangelist
  2. 2. Creating Passionate Customers with Connected Media
  3. 3. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Media• Service = Happiness• Listen• Don’t ONLY Broadcast
  4. 4. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Media• Be Where the People Are• Be Helpful• Build Community –Be Memorable –Army of Sales People Passionate about your Product
  5. 5. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Mediadd Image Courtesy of @ScottGould – WeAreLikeMinds.COM
  6. 6. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Media• Service = Happiness• Listen• Don’t ONLY Broadcast
  7. 7. Creating Passionate Customers with Connected Media
  8. 8. Creating Passionate Customers with Connected Media
  9. 9. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Media
  10. 10. Creating Passionate Customers with Connected Media
  11. 11. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Media• Be Where the People Are• Be Helpful• Build Community –Be Memorable –Army of Sales People Passionate about your Product
  12. 12. Creating Passionate Customers with Connected Media
  13. 13. Creating Passionate Customers with Connected Media
  14. 14. Creating Passionate Customers with Connected Media
  15. 15. Creating Passionate Customers with Connected Media
  16. 16. Creating Passionate Customers with Connected Media
  17. 17. Creating Passionate Customers with Connected Media
  18. 18. Creating Passionate Customers Thank you – Question Time! with Connected MediaSaasu.com@Saasu@AskTonyIT@Hollingsworth

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