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88 Apps Every Smart Business Should Know About

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Need a refresher? Couldn't make it to Dreamforce '16?
With over 3,000 sessions for every role, company size, and industry, Dreamforce ’16 was all about learning, connecting, and making your customers love you. Since no one could attend every session, we put together this guide to help you remember — or discover — key AppExchange sessions. We did it all with one goal: to help you continue growing your business.
Ready? Check them out now.

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88 Apps Every Smart Business Should Know About

  1. 1. THE DREAMFORCE ’16 APPEXCHANGE ROUNDUP Apps Every Smart Business Should Know About
  2. 2. With over 3,000 sessions for every role, company size, and industry, Dreamforce ’16 was all about learning, connecting, and making your customers love you. Since no one could attend every session, we put together this guide to help you remember — or discover — key AppExchange sessions. We did it all with one goal: to help you continue growing your business. Ready? Check them out now. Need a refresher? Couldn’t make it? We’ve got you covered. 2
  3. 3. 1 AppExchange for Everyone: Everything You Need to Know about AppExchange and Apps 2 10 Free AppExchange Apps for a Big Payoff 3 25 Five-Star Apps You Haven’t Heard Of (But Need To) 4 Accelerate Sales with Process Innovation and Connected Apps 5 AppExchange for Marketing: Deliver True Marketing Innovation with Apps 6 My Perfect Org: AppExchange Service Apps and Code Samples to Streamline Effectiveness (No Matter Your Budget) 7 AppExchange for Experts: Salesforce MVPs Share Their App Secrets 8 AppExchange for Admins: Apps Every Admin Should Know 9 Lightning Ready Apps: Tap into All the Benefits of Lightning 10 Thank You THE DREAMFORCE ’16 ESSENTIALS 3
  4. 4. 4 Discover an app ecosystem: 3,100+ apps, 400+ components, 4 million installs. Trust that every app is approved, reviewed, and secured for Salesforce. Access all apps in one place: Marketing Cloud and Wave apps are now on AppExchange. Do business anywhere with over 300 Salesforce1 mobile-ready apps. Customize pages and build powerful apps — without code — using over 400 Lightning components. Get to your app solution faster: Now explore and install apps from within your Lightning org. Like lists? Terrific. Here’s a great one. Use this session’s six lessons to understand why AppEx- change is the world’s #1 business app mar- ketplace. And to discover why using it can take your company to the next level. AppExchange for Everyone Everything You Need to Know about AppExchange and Apps 1 Josie Chiles Director, AppExchange Product Marketing Salesforce “ Over 80% of the Fortune 100 are using AppExchange apps.” KEY SESSION TAKEAWAYS LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW JOIN NOW ACT NOW
  5. 5. 5 CLONE THIS USER Create user records with related permission sets, public group access, and user features. GRAPHICS PACK Access hundreds of images and icons that can be used in Salesforce applications. GENERATE ORDER WITH QUOTES Automatically create orders and contracts directly from opportunities or quotes. ROLLUP HELPER Roll up any Salesforce data and bring real-time data to your fingertips. LAYOUT PAGE Convert your page layouts to visualforce pages. MASS EDIT + MASS UPDATE + MASS DELETE Mass update, edit, and delete records from any list view or related list. THE PERMISSIONER Reduce time involved with assigning and revoking permission sets assignments. METADATA SEARCH Quick metadata search capability for the developers and administrators. MILESTONES PM+ Track programs, projects, milestones, tasks, and more with this project management tool. SALESFORCE ADOPTION DASHBOARDS Get visibility into relevant user login history and adoption of accounts and opportunities. 2 Recognize this scenario? You love building your own apps. But this time you don’t have the budget. You’ve come to the right session. Use these free yet robust apps to boost your team’s productivity and, in turn, spur your company’s growth. 10 Free AppExchange Apps for a Big Payoff John Caliri Cox Automotive “ AppExchange has the apps to help my power users go to the next level.” LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW JOIN NOW ACT NOW
  6. 6. These apps might be under the radar — yet they’ve already generated a ton of momentum and buzz (not to mention terrific reviews). Spanning a wide range of categories, these 25 apps possess a singular attribute: They’re value-packed.325 Five-Star Apps You Haven’t Heard Of (But Need To) 6 DIGITALGENIUS Improve quality and productivity of customer service with AI and predictive automation. AUGMENT Show your products in augmented reality anywhere at anytime. FLOSUM Eliminate a huge part of deployment time by automating complex and manual tasks. CHATTOMATE Eliminate noise, manage Chatter limits, send notifications, and follow important conversations. FINGERTIP Digitalize the decision- making process in your organization. CHATOOO Auto-respond with custom messages to @mentions and comments. INGENIUS Increase agent capacity and provide better customer experience. CLOUDAWARE Manage multiple AWS accounts and regions from a single window. IPFOLIO Organize and visualize your IP portfolio in one accessible and collaborative location. CONVERSICA Reach out to every single one of your leads with an automated sales assistant. SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW JOIN NOW ACT NOW
  7. 7. 7 3 PERSADO CONNECT Arm marketers with precise language and images for authentic email subject lines. KROW Manage the performance and profitability of every project. SPANNING BACKUP Protect critical Salesforce data and metadata with automated daily backup. REALZIPS Focus your team on the right geographic areas, the right customers, and the right time. LURNITURE Increase speed-to-ramp and win rates with intelligent video sales enablement and coaching. TACT Use natural interactions to interact with people and systems in your daily sales flow. PROPEL PLM Share product data with customers, partners, and employees. LEARNTRAC Create, assign, and track learning activities and rewards based on progress. SWAGIQ Seamlessly trigger, send, and track items, client and prospecting gifts, and marketing collateral. SALESFORCE1 ORG CHART View your company’s org chart on the go inside Salesforce1. MAGIC ROBOT Help your reps find and win opportunities with multi-touch campaign attribution. TALKDESK Leverage voice/SMS channels, native reporting, and automations to communicate effectively. SIMPPLR Enable an easy-to-use, mobile-friendly, ready- to-go social intranet. ONEMOB Connect reps and buyers through custom video viewing experiences. TIMEZONE IQ Quickly check the time zone of your leads and prospects within Salesforce. 25 Five-Star Apps You Haven’t Heard Of (But Need To)
  8. 8. 4 Connected apps can sync sales, compensation, service, and customers. Use them to automate processes, improve user experience, and boost overall simplicity within your firm. Tap into them for help with scaling, speed, and precise decision-making. Accelerate Sales with Process Innovation and Connected Apps ANAPLAN Apply advanced analytics to your sales plan at the account, product, and rep level. CALLIDUSCLOUD CPQ Automate the quote and proposal process. DOCUSIGN Send, sign, and track agreements and approvals anytime, anywhere, and from any device. APTTUS CONTRACT MANAGEMENT Close deals faster and reduce contractual risk with end-to-end contract management. CLARIZEN PROJECT MANAGEMENT Streamline the flow from sales opportunity to professional services delivery. COVEO SEARCH Bring intelligent, unified search to Service Cloud, App Cloud, and Community Cloud. APTTUS CPQ Quickly and accurately configure, price, and quote deals. 8 LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW JOIN NOW ACT NOW
  9. 9. 9 Naveen Zutshi CIO, Palo Alto Networks “ We use Salesforce as a transformation platform.” 4 FINANCIALFORCE PSA Manage your team, customers, projects, and financials all in one integrated services app. JITTERBIT Reduce the time and effort required to automate the import and export of business data. FUNNELSOURCE Access pipeline analytics to track performance and improve forecast accuracy. SALESFORCE CPQ Streamline configuration and ensure pricing and quoting accuracy. XACTLY INCENT Motivate and incentivize to drive business results through commissions. HOOPLA Motivate sales with leaderboards, competition, gamification, and recognition.Accelerate Sales with Process Innovation and Connected Apps
  10. 10. 10 DISCOVERORG Get accurate contact data and intelligence on decision-makers and departments. LIVECHAT Chat live with online visitors and increase online sales and improve customer support. LEVELELEVEN Drive revenue through sales activity management. BIZIBLE Measure digital and offline channels to make the best marketing decisions. LATTICE ENGINES Enable sales teams to take action on predictive analytics and prospect data. VOICESTORM Equip your team to share and promote your marketing and sales content. VISITOPS Create visits, build agendas, invite and track presenters, send surveys, and run reports. INVOCA Give marketing and sales teams insight on which campaigns drive calls. STRATEGY CONTENT TACTICS ANALYSIS AND CONFIRMATION More than ever, marketers are asked to work faster, be smarter, and share more compelling and authentic content. In fact, customers expect it. Check out these eight powerful apps that impact key phases of your marketing process and deliver game-changing results.5AppExchange for Marketing Deliver True Marketing Innovation with Apps Peter Guagenti CMO, NGINX “ Lattice Engines identifies the real buyers within a sea of leads.” LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO WATCH THE SESSION SIGN UP NOW JOIN NOW ACT NOW
  11. 11. 11 6 Want to create the perfect service org? No matter how complex your business or ambitious your goals, explore these plug-in AppExchange apps and code samples. You’ll experience minimum turnaround time, maximum ROI, and a boost in business value. My Perfect Org AppExchange Service Apps and Code Samples to Streamline Effectiveness (No Matter Your Budget) LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW JOIN NOW
  12. 12. 12 6My Perfect Org AppExchange Service Apps & Code Samples to Streamline Effectiveness (No Matter Your Budget) APPS CODE SAMPLES GLANCE TIMBA SURVEYS See and share issues with integrated screen sharing, cobrowsing, agent video, and more. Create, share, and analyze surveys. DIGITALGENIUS Improve quality and productivity of customer service with AI and predictive automation. NEWVOICEMEDIA Get faster service, enhanced customer satisfaction, and increased agent productivity. CRONSIGHTS Get handle time metrics and insights to drive efficient customer service. ARTICLE QUALITY INDEX Track article quality scores and the results of quality audits conducted on articles. Dale Romero Service Cloud Architect Salesforce Charu Goyal Technical Architect Salesforce “ Digital Genius automates customer service interactions via SMS.” “ Agent on vacation? The solution: Custom Apex Code to assign code back to last in queue.” Ready to build? Here are a few quick code samples to get you started. LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW
  13. 13. Want to be a rock star at your company? Salesforce MVPs share their secrets on how they maximize value from their favorite apps. Plus, take away tips and tricks to take your team to the next level. From lead generation to project management, these apps can elevate what you’re already doing — and help grow your business even more. 7AppExchange for Experts Salesforce MVPs Share Their App Secrets ALMOND Create and assign learning activities to your users and reward them based on progress. CURRENCY UPDATER Automatically update your currency rates. CASE AGE Calculate in business hours how long your case has spent in each status. DRAWLOOP Transform manual document creation processes into automated document generation. DOCUSIGN Send, sign, and track agreements and approvals anytime, anywhere, and from any device. CLONE THIS USER Create user records with related permission sets, public group access, and features. ENABLER4EXCEL Manage your Salesforce data directly from Excel. CONGA COMPOSER Customize and scale your document generation and reporting. FORMER POSITIONS Automatically track changes to a contact’s account and title. LINKPOINT360 Streamline data access with an instant view of Salesforce data in Outlook. “ Keep in contact with a departing client with Former Positions.” Phil Walton Consultant Salesforce MVP 13 LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW JOIN NOW ACT NOW
  14. 14. 7AppExchange for Experts Salesforce MVPs Share Their App Secrets SALESFORCEIQ INBOX CONTROL PANEL Manage your team’s deployment of the Salesforce Inbox apps. OCTOPUS Document all the items in your Salesforce instance. WORKATO Integrate Salesforce into all your apps without code. MAGIC ROBOT Help your reps find and win opportunities with multi-touch campaign attribution. RAINKING Search, view, and import RainKing content without leaving Salesforce. 14
  15. 15. It’s a well-known fact: Salesforce admins do it all. They support users, deliver critical projects, create reports and dashboards, and often conduct training. Our panel of admin experts shares the apps that can save time and money as well as help admins manage resources even better. AppExchange for Admins Apps Every Admin Should Know APTTUS X-AUTHOR FOR EXCEL Update opportunities, assign leads, create quotes, upload data, and more. GRIDBUDDY Streamline business processes in a single editable view to get work done faster. INSIGHTSQUARED See real-time sales results with maintenance-free reports and dashboards. DEMANDTOOLS Control, standardize, verify, deduplicate, import, and manipulate Salesforce data. 15 8 KROW Manage the performance and profitability of every project. SAGE LIVE Connect front-office CRM with back-office accounting. SALESFORCE CRM DASHBOARDS Get started with this easy-to-use dashboard pack. SKUID Create a bespoke user experience without code. “ Everyone knows how to use Excel. So it’s easy to use Apttus X-Author.” Steve Chilcoat Salesforce Administrator Quantum LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW JOIN NOW ACT NOW
  16. 16. 16 Dreamforce ’16 was #struckbylightning. Attendees experienced Salesforce Lightning and the 500+ new Lightning features that build and deploy apps faster, supercharge marketing, close deals quicker, and focus service reps on their key actions. In the Lightning Ready Demo Jam, seven partners showcased their apps in exciting three-minute demos. Check them out here. Lightning Ready Apps Tap into All the Benefits of Lightning 9 DRAWLOOP Transform manual document creation processes into automated document generation. ORCHESTRACMS Deliver an end-to-end digital experience across all channels. MEDIAFLY Meet the needs of the modern buyer with personalized, nonlinear presentations. ROLLUP HELPER Roll up any Salesforce data and bring real-time data to your fingertips. FINGERTIP Digitalize the decision- making process in your organization. PROPEL PLM Share product data with customers, partners, and employees. TASKRAY Build a post-sale process with cloneable project templates, repeating tasks and automation. Shawna Wolverton Senior Vice President, Product Management Salesforce “ Lightning Ready means all of the app’s features and functions work in Lightning, no compromises.” LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW JOIN NOW
  17. 17. WELCOME TO THE DREAMFORCE ’16 APPEXCHANGE REFRESHER 17 Thanks for being a part of the AppExchange community. Together, we form a powerful collective of business knowledge. It’s where you’ll learn from business leaders with the same challenges, questions, and successes as you, as well as share your best practices with your peers. Stay up to date on apps. The latest. The greatest. The apps you need. They’re all in the AppExchange newsletter. Join the success community. Share. Learn. Connect with passionate customers, partners, and Salesforce experts. Share or read a review. Over 55,000 reviews in the AppExchange will guide you to the best-performing apps. Thank you. See you at Dreamforce ’17. 10Thank You LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW JOIN NOW ACT NOW LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW JOIN NOW ACT NOW LEARN MORE SEE THE SLIDES EXPLORE CODE SAMPLES WATCH THE LIGHTNING READY DEMO JAMS WATCH THE SESSION SIGN UP NOW JOIN NOW ACT NOW

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