Millennials are changing the landscape of the customer service game. They don't often call for support, and instead they prefer efficient self-service such as live chatting or searching on company's FAQ page. They share shopping experience - both good and bad - on social media, without giving the brand a heads up. You must wonder - how can I get my customer service ready for this digital savvy generation? Check out this SlideShare to learn some best practices to engage with your millennial customer.