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5 tips to motivate your sales team and improve performance

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Can you manage what you measure? From sales coaching to public recognition and measuring results against goals – Salesforce can help you manage all aspects of sales performance in one system.

Drive alignment with goals and real-time coaching;
Inspire achievement with recognition and rewards;
Reduce admin for sales teams – help them sell from anywhere;
Collect 360-degree feedback;
Evaluate performance at any time, with data from Salesforce reports.

Watch the webinar recording at http://www.salesforce.com/au/video/webinars.jsp

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5 tips to motivate your sales team and improve performance

  1. 1. 5 Tips to Motivate Your Sales Team and Improve Performance DeepsDe Silva SeniorManager, ProductMarketingAPAC @deepfresh DavidPengelley SeniorSalesEngineer,A/NZ @tinmut
  2. 2. Safe Harbor Safe harbor statement under the Private Securities Litigation ReformAct of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make.All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter.These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  3. 3. What you will get out of this webinar Align Motivate Perform
  4. 4. Become a Customer Company: Connect and Sell fromAnywhere Connected Employees Connected Partners Connected Devices Connected Apps Connected Customers Social Mobile Cloud
  5. 5. Become a Customer Company: Connect Every Sales Rep to Maximise Sales Performance Connected Sales Reps Connected Partners Connected Devices Connected Apps Connected Customers Social Mobile Cloud
  6. 6. Sales Reps Struggle to Meet Revenue Targets Missed Revenue Targets High Turnover Unclear Expectations Inconsistent Win Rates 90% of managers don’t spend enough time coaching, motivating, or driving accountability 67% of reps miss quota 40% of reps leave within the first 12 months
  7. 7. Sales Force Automation is the Foundation for Improvement More time selling Faster approvals Consistent processes Collaboration with Experts Access from any device Better onboarding Coaching and alignment Recognition and rewards Gamification Amplify winning behaviors
  8. 8. Drive Sales Performance from Anywhere Goals Opportunity Management Badges & Rewards Dashboards 360 degree feedback and performance reviews +
  9. 9. Sales Performance Management Success Fasteremployee onboarding +45% SalesCoaching +43% Recognisingachievements and sharingkey wins +50% SkillDevelopment +38% Average PercentageImprovements Reportedby Customers Source: Salesforce.com Customer Relationship Survey conducted March 2014 - May 2014, by an independent third-party, Confirmit Inc., on 4,100+ customers randomly selected. Response sizes per question vary. +32% Sales +
  10. 10. Run Your Business On Your Phone with the Salesforce1 Mobile App Customised for Every Company & Employee Your Custom Branding Your Reports and Dashboards Your Files Your Events Your Data Offline Your Accounts & Communities World’s Most Connected Enterprise App Employees & Partners Products Customers Devices World’s Largest Enterprise App Ecosystem Canvas CRM ERP/Financials HR 3rd Party AppsBackofficePartner Apps InformaticaWorkdayKenandyFinancialForceSalesforce1 Evernote DocuSign MuleSoft
  11. 11. Tip 1 - Goals
  12. 12. Tip 2 - Opportunity Management
  13. 13. Tip 3 - Badges & Rewards
  14. 14. Tip 4 - Dashboards
  15. 15. Tip 5 - 360 Degree Feedback and Performance Reviews

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