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Field service management software - SalesBabu

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Service Management Software enable you to automate your after sales activities like complaint management, AMC scheduling, managing warranties, etc.

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Field service management software - SalesBabu

  1. 1. Field Service Management Software Delight Your Customers with SalesBabu Service CRM Automate Your After Sales Process & Earn Customer's Loyalty by Implementation of Service CRM. M: +91 9611 171 345 Email: sales@salesbabu.com
  2. 2. Field Service Management Software Field Service Management Software (FSM) enable you to automate your after sales activities like complaint management, AMC scheduling, managing warranties, SLAs, Spare part consumption, multiple service quotations and installation process. Optimize your service organization’s field service and repair operations for technicians and management staff with integrated SalesBabu field service management software. It is a web based software, your engineers can easily access it with their mobile and internet and keep working even on go. M: +91 9611 171 345 Email: sales@salesbabu.com
  3. 3. Field Service Management Software M: +91 9611 171 345 Email: sales@salesbabu.com SalesBabu’s CRM for service industry is an intuitive, scalable, and secure solution that is used by many enterprises (SME & Large Enterprises) to mobilize their business processes and take advantage of the low total cost of ownership. If you are struggling to manage your field service management then we are the right choice for you for your business. By implementing our after sales service management software, you will be able to manage your field service management hasslefree and assure you a range of seamless integrations that enhance the app’s capabilities. SalesBabu’s CRM for service industry is cloud based and can be used by service professionals to run their business on their mobile device and a web portal. This platform is fully integrated with access from any locations. We offer high-tech features at an affordable cost for small and medium businesses with few (1 – 40) no of employees.
  4. 4. Benefits of Field Service Management Software: M: +91 9611 171 345 Email: sales@salesbabu.com 1. Increased Customer Satisfaction: We believe 90 percent or more of buyers fall into one of the following categories: Direct buyers. These buyers work for firms that maintain their own unit. Contract buyers, Enterprise buyers and Small business buyers. Reduce scheduling costs. Increase customer satisfaction. Reduce parts inventory costs. Reduce fuel costs. With service management software you will not forget any AMC appointment, rescheduling appointment, orders and special request and all delivered on time will always get you high scores. 2. All in one solution: SalesBabu service management software enable you to manage product entries and spare parts entries and you can select the product and parts required by any customer with his service request. You can create customer AMC request as per customer needs. Manage parts level warranties. SalesBabu Service management software also enables you to create, save, send and share multiple service quotation from the single interface.
  5. 5. Benefits of Field Service Management Software: M: +91 9611 171 345 Email: sales@salesbabu.com 3. Hassle free installation handling: After product delivery at customer door step next thing is complete explanation & demonstration of the product. SalesBabu service management software enable customer service team to track record of installation to process installation at customer end. It also help them to track the warranty and AMC appointments of the products. Installation team can add instant installation remarks after installment, add or requirement of additional accessories of main products, and also maintain PMS visits. 4. Complaint Management: We provide Online Customer Complaint Management System Software. Our software helps to organize the process of complaint management with logging the complaint with ticket number, easy escalation of complaint to skilled forced according to severity and nature of the complain and track the solution. Thus, enhancing efficiency of complaint handling process.
  6. 6. M: +91 9611 171 345 Email: sales@salesbabu.com 5. AMC Management: It is a chargeable agreement between a client and the vendor in regards to the maintenance of the product(s). Our CRM AMC management software dashboard display concise information on all AMC’s due which helps the vendor to track and monitor.
  7. 7. M: +91 9611 171 345 Email: sales@salesbabu.com 6. Warranty Management: Our Service CRM warranty management software maintain complete customer, products and their warranty details and revenue generation for the company. We provide a technical way of maintaining complete customer, products and their warranty details. We help to streamlines warranty management process to reduce warranty costs and increase service revenues.
  8. 8. M: +91 9611 171 345 Email: sales@salesbabu.com 7. Spare Part Consumption: Our software (Spare consumption management software) gives you real time inventory availability, that remove waiting time for spare part availability approval. Spare parts consumption management is the crucial factor responsible for effective plant functioning. Web based spare consumption management software provides real time inventory availability at the time of making a quotation and order, which removes waiting time for spare part availability approval.
  9. 9. M: +91 9611 171 345 Email: sales@salesbabu.com 8. Service Quotation: Our service quotation management software help companies to maximize service revenue by timely notify about up-coming AMC and Warranty renewals. The service quotations involves the product being served and the service rates accordingly. Service quotation management software help companies to enter AMC and Warranty details with the product details; and the dashboard dully shows you notification for pending / up-coming service renewals.
  10. 10. M: +91 9611 171 345 Email: sales@salesbabu.com 9. Installation: Installation management software helps companies to get real time update for information on pending product request, and manager can escalate the task to skilled force. By implementing and using our software you will get a list pending installation list in your screen and you can schedule workforce to complete the task.
  11. 11. M: +91 9611 171 345 Email: sales@salesbabu.com Many Businesses trust Salesbabu, including
  12. 12. All Right Reserved © 2007- 2018 SalesBabu Business Solutions Pvt. Ltd

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