Sage India Corporate Presentation


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About Sage Software India Private Limited.
Sage Software India (P) Ltd is a subsidiary of The Sage Group plc, a leading international supplier of business management software solutions and related products and services for small to mid-sized businesses. Sage Software has over 1000 customers in India for its CRM, ERP, Payroll and HRMS products across industries like, Trading and Distribution, Manufacturing, Services, IT/ITES, Financial Services, Media, Travel & Hospitality and Engineering Services & Projects

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Sage India Corporate Presentation

  1. 1. Introduction to Sage India <ul><li>May 2009 </li></ul>
  2. 2. What Sage Does We aspire to be the most admired and respected business software and services provider in the world Sage is a leading supplier of business management software and services to 5.8 million customers worldwide. From small start-ups to larger organisations, we make it easier for companies to manage their business processes
  3. 3. <ul><li>Global company with over 14,500 employees worldwide </li></ul><ul><li>5.8 million customers worldwide </li></ul><ul><li>One of the market leaders in the UK, US, Europe and South Asia </li></ul><ul><li>Made over 40 acquisitions since 1991 </li></ul><ul><li>Work with over 30,000 reseller partners and over 40,000 accountants worldwide </li></ul><ul><li>Market capitalisation of approximately £2.1 billion </li></ul><ul><li>Revenue of £1,295m for FY2008 </li></ul><ul><li>Manage around 36,000 customer calls each day </li></ul><ul><li>Provide advice to customers through 1.7 million support contracts </li></ul>Key facts about our organisation
  4. 4. How we work Our business is guided by our five principles, which shape everything we do and how we do it.
  5. 5. Financial performance fiscal years 2003 - 2008 1,295 688 560 186 202 249 283 300 780 1,158 Revenue EBITA Statutory revenue
  6. 6. How do we measure up to our competitors? SAP Infor Others Sage Oracle 14% 28% 7% 41% 4% Microsoft 6% SAP Intuit Others Sage Oracle Microsoft Business management solutions providers In the small business market* Sage is regarded as a clear market leader 12% 21% 9% 49% 3% 6% Gartner, August 2007, Worldwide ERP licence and maintenance revenue by vendor *IDC, October 2006, Worldwide ERP applications 2005 vendor shares, based on ERP revenue small business; <500 employees
  7. 7. Sage’s decentralised model provides local focus, with the support of global scale <ul><li>Local focus </li></ul><ul><li>Empowered local management </li></ul><ul><li>teams can respond quickly to local competitive and market changes </li></ul><ul><li>Products and services are </li></ul><ul><li>developed locally to meet unique fiscal, legal and regulatory environments (not “globalised”) </li></ul><ul><li>Time to market for innovation in products, services and the business model is substantially reduced </li></ul><ul><li>Global scale </li></ul><ul><li>Successful innovations are shared quickly between Sage businesses </li></ul><ul><li>Global technologies can be shared between local markets </li></ul><ul><li>Sage can easily take advantage of lowest cost producer markets </li></ul><ul><li>Sage’s global brand and presence makes it a key business partner </li></ul>
  8. 8. The customer experience By being local, by building long-term powerful relationships with customers we can deliver outstanding service which we believe is unmatched in our industry. <ul><li>We stand apart through: </li></ul><ul><li>The breadth and depth of our offering </li></ul><ul><li>The flexibility of our solutions </li></ul><ul><li>Providing services of the highest standard from the best people </li></ul><ul><li>We aim to: </li></ul><ul><li>Exceed expectations </li></ul><ul><li>Deliver extraordinary customer experiences </li></ul><ul><li>Enable our customers to be truly successful </li></ul>
  9. 9. Sage in India <ul><li>Sage has been present in India since 2001 </li></ul><ul><li>Head office in New Delhi with branches in Mumbai, Bangalore and Chennai </li></ul><ul><li>Over 50 employees in India across Sales, Pre Sales, Technical Support, Professional Services, R&D and Finance </li></ul><ul><li>Sage has over 50 partners in India who sell and implement its solutions </li></ul><ul><li>Over 1000 customers use Sage products in India </li></ul><ul><li>Sage products in India are, </li></ul><ul><ul><li>Sage Accpac ERP </li></ul></ul><ul><ul><li>Sage SalesLogix </li></ul></ul><ul><ul><li>Sage CRM </li></ul></ul><ul><ul><li> </li></ul></ul><ul><ul><li>ACT! by Sage </li></ul></ul><ul><ul><li>Sage Pocket </li></ul></ul>
  10. 10. Sage Accpac ERP <ul><li>Over 40,000 customers worldwide </li></ul><ul><li>Built on world class, object oriented, multi tiered architecture making it highly configurable and scalable </li></ul><ul><li>Works on MS Windows </li></ul><ul><li>Multiple database options that include MS SQL & Oracle </li></ul><ul><li>Deployment options include Client Server with Remote access via Terminal Services/Citrix </li></ul><ul><li>Product is a fully integrated application that includes, </li></ul><ul><ul><li>Accounting and Operations </li></ul></ul><ul><ul><li>Project & Job Costing </li></ul></ul><ul><ul><li>Business Analytics </li></ul></ul><ul><ul><li>Enterprise Reporting </li></ul></ul>
  11. 11. Sage Accpac ERP <ul><li>Focus on Manufacturing Segment in India with </li></ul><ul><ul><li>Accpac Optipro for Discrete </li></ul></ul><ul><ul><li>Accpac Autosimply for Discrete </li></ul></ul><ul><ul><li>Accpac Batchmaster for Process </li></ul></ul><ul><li>Sage Accpac ERP has over 150 customers in India </li></ul><ul><li>Our customers include </li></ul><ul><ul><li>Bostik </li></ul></ul><ul><ul><li>Barco Electronics </li></ul></ul><ul><ul><li>TeamLease </li></ul></ul><ul><ul><li>Sonarome </li></ul></ul>
  12. 12. Sage CRM Solutions portfolio <ul><li>ACT! by Sage </li></ul><ul><li>Sage CRM </li></ul><ul><li> </li></ul><ul><li>Sage SalesLogix </li></ul>
  13. 13. How ACT! by Sage fits into the portfolio <ul><li>Robust contact and customer management and sales productivity for </li></ul><ul><ul><li>Individuals </li></ul></ul><ul><ul><li>Small businesses </li></ul></ul><ul><ul><li>Functionally defined workgroups </li></ul></ul><ul><ul><li>Divisions of larger organizations </li></ul></ul>Contact & Customer Management Salesforce & Marketing Automation Service & Support Automation Process Automation
  14. 14. How Sage CRM & fit into the portfolio <ul><li>Easy-to-use and fast to deploy feature-rich CRM with configurable business process automation. </li></ul><ul><li>Access methods include both hosted and deployed models through a web browser. </li></ul>Contact & Customer Management Salesforce & Marketing Automation Service & Support Automation Process Automation
  15. 15. How Sage SalesLogix fits into the portfolio <ul><li>Integrated Sales, Marketing, Customer Service and Support automation solutions </li></ul><ul><li>Highly adaptable to organization’s unique CRM business processes </li></ul><ul><li>Complete CRM solution at low TCO </li></ul>Contact & Customer Management Salesforce & Marketing Automation Service & Support Automation Process Automation
  16. 16. Sage SalesLogix <ul><li>With more than 300,000 users at 8500 companies worldwide, Sage SalesLogix is the leading CRM solution for medium sized businesses and divisions of large enterprises </li></ul><ul><li>Sage SalesLogix has the following features, </li></ul><ul><ul><li>Sales </li></ul></ul><ul><ul><li>Marketing </li></ul></ul><ul><ul><li>Customer Service </li></ul></ul><ul><ul><li>Support </li></ul></ul><ul><ul><li>Mobile solutions </li></ul></ul><ul><ul><li>Dashboards & Reporting </li></ul></ul><ul><ul><li>Application integration </li></ul></ul><ul><ul><li>Outlook integrations </li></ul></ul><ul><ul><li>Business Alerts and Notification </li></ul></ul>
  17. 17. Sage SalesLogix <ul><li>We have over 50 customers in India across several verticals that include, </li></ul><ul><ul><li>IT services </li></ul></ul><ul><ul><li>Media </li></ul></ul><ul><ul><li>Logistics </li></ul></ul><ul><ul><li>Hospitality </li></ul></ul><ul><ul><li>Networking </li></ul></ul><ul><ul><li>Discrete Manufacturing </li></ul></ul><ul><ul><li>Brokerages </li></ul></ul><ul><li>Some of our customers include, </li></ul><ul><ul><li>NIIT Technologies </li></ul></ul><ul><ul><li>Blue Dart Express </li></ul></ul><ul><ul><li>Religare Securities </li></ul></ul><ul><ul><li>Oberoi Hotels </li></ul></ul><ul><ul><li>Star News </li></ul></ul><ul><ul><li>Garware Wall Ropes </li></ul></ul>
  18. 18. Sage CRM <ul><li>SageCRM is an easy-to-use, fast-to-deploy on-site CRM solution with out-of-the-box but configurable business processes. It provides enterprise-wide access to vital customer information—anytime, anywhere—so you can manage your business with an integrated approach to inside and field sales automation, customer care, and marketing. </li></ul><ul><li>Some of our customers include, </li></ul><ul><ul><li> </li></ul></ul><ul><ul><li>Religare Macquarie </li></ul></ul>
  19. 19. <ul><li> – The On Demand CRM Solution of Choice is an easy-to-use on demand CRM solution that provides enterprise-wide access to vital customer information — anytime, anywhere — so you can manage your business with an integrated approach to field sales, inside sales, customer care, and marketing. </li></ul><ul><ul><li>Starts @ Rs 33 per user per day </li></ul></ul><ul><li>http:// </li></ul>
  20. 20. ACT! by Sage <ul><li>With more than 2.8 million individual users and 43,000 corporate customers, ACT! is the #1 selling contact and customer manager worldwide. </li></ul><ul><li>What can ACT! help you do? </li></ul><ul><ul><li>Centralize critical customer information </li></ul></ul><ul><ul><li>Manage Contacts at the Company/Account level for a complete customer view </li></ul></ul><ul><ul><li>Utilize Contact and Company Notes and History to track every relationship detail </li></ul></ul><ul><ul><li>Organize Contacts into Groups based on key actionable criteria </li></ul></ul><ul><ul><li>Seamlessly integrate ACT! and Microsoft Outlook e-mail, saving you time while allowing you to track vital information on your ACT! Contact Record </li></ul></ul><ul><ul><li>Track all customer communications whether they are paper or e-mail </li></ul></ul><ul><ul><li>Stay on top of your schedule and prioritize tasks so you are productive </li></ul></ul><ul><ul><li>Forecast and track Sales Opportunities for an improved bottom line </li></ul></ul><ul><ul><li>Access and report on critical information quickly and easily </li></ul></ul><ul><ul><li>Customize ACT! and capture data unique to your business for more insightful business decisions </li></ul></ul><ul><ul><li>Meet the needs of your workgroup or team of users sharing data </li></ul></ul>
  21. 21. Sage Pocket <ul><li>Sage Pocket has 6 modules </li></ul><ul><ul><li>Payroll </li></ul></ul><ul><ul><li>Income Tax </li></ul></ul><ul><ul><li>Leave </li></ul></ul><ul><ul><li>Reimbursement </li></ul></ul><ul><ul><li>HR Letters </li></ul></ul><ul><ul><li>E-mail </li></ul></ul><ul><li>Sage Pocket versions </li></ul><ul><ul><li>Professional </li></ul></ul><ul><ul><li>Premium </li></ul></ul>
  22. 22. Sage Pocket Online modules <ul><li>The online modules include </li></ul><ul><ul><li>Personnel Information Portal </li></ul></ul><ul><ul><li>Online Leave Tracking System </li></ul></ul><ul><ul><li>Online Claims Management </li></ul></ul>
  23. 23. Sage Pocket: Benefits <ul><li>Automated monthly and annual returns in respect of PF, ESI, Profession Tax, Income Tax </li></ul><ul><li>Set user rights based on security requirements </li></ul><ul><li>Import existing data from excel for easy transition </li></ul><ul><li>Payroll processing and Pay slip generation </li></ul><ul><li>Employee data management </li></ul><ul><li>Track employee leave and maintain register </li></ul><ul><li>E-mail pay slips, Tax worksheets in PDF format </li></ul><ul><li>Define CTC related reimbursements </li></ul><ul><li>Create formats and templates for rmployee related HR letters </li></ul>
  24. 24. Sage Pocket Customers <ul><li>Sundaram Medical Foundation </li></ul><ul><li>TVS & Sons </li></ul><ul><li>Vestas Wind </li></ul><ul><li>Exide Industries </li></ul><ul><li>DTDC </li></ul><ul><li>TI Cycles </li></ul><ul><li>Rane Group </li></ul>
  25. 25. Sage India contacts <ul><li>Sage Software India (P) Ltd </li></ul><ul><li>First Floor </li></ul><ul><li>100, Okhla Industrial Estate Phase 3 </li></ul><ul><li>New Delhi – 110020 </li></ul><ul><li>Thomas Abraham, Managing Director </li></ul><ul><li>Tel: +91 11 40712488 </li></ul><ul><li>Fax: +91 11 40712486 </li></ul><ul><li>Rahul Iyer, Brand Manager </li></ul><ul><li>[email_address] </li></ul><ul><li> </li></ul>
  26. 26. Thank You