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Case Study - Five Guys Burgers and Fries
Learn how Five Guys uses Saba to build award winning learning programs across all of their franchises. Their cloud-based learning program enables up-to-date, uniform training for all 21,000 employees to ensure Five Guys’ philosophy and commitment to quality are maintained as the company expands.
Five Guys experienced extraordinary growth, from a handful of restaurants in 2002 to over 800 owned or franchised stores currently. They needed to provide high-quality training to Five Guys’ 21,000 employees to maintain a consistently exceptional customer experience despite the restaurant’s extraordinary growth rate.
Enable up-to-date, uniform training for all 21,000 employees to ensure Five Guys’ philosophy and commitment to quality are maintained as the company expands
Allow key content such as food preparation and safety, corporate history and philosophy, and customer service to be delivered via cost-effective online training
Provide the ability to efficiently track progress — resulting in a remarkable all-staff completion rate of greater than 85%
Has simplified training focused on Five Guys’ day-to-day operational details for regional, district, and store managers
Streamline the deployment and simplifies the administration of existing and future applications through flexible, economical Saba Cloud