This document discusses software as a service (SaaS) delivery models and adoption trends among small and medium-sized businesses (SMBs). It shows that human resources, messaging, security, and supply chain management applications see the highest adoption rates of SaaS. The document also introduces eazybusiness as a SaaS suite for SMBs that offers applications hosted in the cloud with a low monthly fee and flexibility. Key SMB benefits of SaaS include reducing total cost of ownership, shifting from capital to operating expenditures, and focusing on core business activities rather than IT maintenance.

1. Affiliate Customer Presentation

2. Software as a Service Defined
SaaS Applications
SMB Drivers
What is eazybusiness?
SMB Benefits

3. Software Deliver y Models
Traditional Software Software as a Service
On Premise In the Cloud
Centralized Decentralized
Large Upfront Cost Pay As You Go
Source: Software On Demand’s Impact on the Software Industry: Transformation, Extinction or Rebirth?; July 2005
Software-as-a-Ser vice Business Model
Application Hosting Net-Native Software-as-Services
Perpetual License Subscription
One-to-Few One-to-Many
Private Infrastructure Public Infrastructure
Source: U.S. Software On-Demand Delivery Model 2005–2009 Forecast; IDC #33493 June 2005

4. Human Resources (HR)
Messaging (incl. email, calendar, contacts, IM)
Security
Supply Chain Management
Customer relationship management (CRM)
Enterprise resource planning (ERP)
Other
Companies (incl. SMB’s) using or piloting SaaS
software applications, HR , messaging, security and
0% 10% 20% 30% 40% 50% 60%
supply chain management all top customer
relationship management (CRM) in adoption.
Last year, respondents were much more likely to
adopt SaaS for ERP (31%) and CRM (27%): CRM has
in fact grown by 11% while ERP remained static.
Note*: Sample size: 42, Respondents’ profile: Software decision makers at companies of all sizes that are currently piloting or using SaaS, Geography: Europe
Source 1: Forrester The State Of Enterprise Software Adoption In Europe Jan 2006

5. SMB Users
Allows business owners to align
budgets to business volumes
Pricing matches economic benefits
Reduced initial outlay; complexity
and risk
Reducing IT Operations cost
Shift Capex to Opex
Easier to trial
Focus on core business

6. A suite of online business applications for the SMB market
Hosted on Amazon.com infrastructure
SMEs create accounts and their employees access the applications
over the internet
Applications include e-Mail, Groupware, CRM, HRM, ERP and much
more
We take care of all the teckie stuff - applications, the security, the data
backups etc.
Allows you to concentrate on your core business

7. Eliminates the high cost of software licences and hardware - TCO
reduced by as much as 70%
Alleviates the burden of maintenance and support of software within
your business
Predictability of a low monthly fee, with no set-up costs
Flexibility to try new software without financial risk
Users can be added or removed, so your software applications can
grow with your business
Low information security risk. No data on the end devices.