Taking resilience and operational
efficiency to the next level
SWIFT Operations Forum - EMEA
Kathleen Vermeiren, Eric Aert...
Session objectives
• How SWIFT can help you to assess your
current infrastructure
• How new products can help to take it t...
Agenda
• Alliance Operational Reporting
• SWIFT Services

• Testimonial
Nederlandse Waterschapsbank

• Alliance Remote Gat...
Alliance Operational Reporting

Data mining can help institutions to
pinpoint risks, identify areas for
improvement and ga...
Alliance Access Patch 7.0.70
Operational Reporting Enhancements
• New Reports
–
–
–
–
–
–
–
–
–
–
–

Operator Activity Lis...
Report Sample – FIN Message Volume
New

Output formats: PDF, Excel, CSV

Taking resilience and operational efficiency to t...
Operational Reporting
Key messages
• Make use of the free trial option of 90 days
– With 7.0.70, you all have it installed...
Agenda
• Alliance Operational Reporting
• SWIFT Services

• Testimonial
Nederlandse Waterschapsbank

• Alliance Remote Gat...
SWIFT Services
How efficient and resilient are you?
• SWIFT consulting can help you in assessing your current
infrastructu...
Connecting to SWIFT: high level view
Operating Centres

Customer premises
SWIFT
interface
Alliance Connect

PKI

MV-SIPN

...
Introducing Alliance Remote Gateway
Operating Centres

Customer premises

PKI

Alliance
Access/Entry
Alliance Connect

MV-...
Agenda
• Alliance Operational Reporting
• SWIFT Services

• Testimonial
Nederlandse Waterschapsbank

• Alliance Remote Gat...
Agenda
• Alliance Operational Reporting
• SWIFT Services

• Testimonial
Nederlandse Waterschapsbank

• Alliance Remote Gat...
Increase your efficiency
Reduce technical complexity, effort and infrastructure
Alliance Gateway hosted by SWIFT
Peace of ...
Alliance Remote Gateway – What is it?
Customer premises

Customer
premises

HSMs
Alliance
Gateway

Back-office
application...
Alliance Remote Gateway as fallback solution
Increase your resilience if your connectivity fails
TUXEDO

SAG

FIN/InterAct...
High level implementation steps

Token or
Channel
certificate

DN = business certificate

Patch 7.0.70

DN

SAA
Token
RACG...
HSM refresh –
migrating to Alliance Remote Gateway
2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

HSM Service...
Agenda
• Alliance Operational Reporting
• SWIFT Services

• Testimonial
Nederlandse Waterschapsbank

• Alliance Remote Gat...
What is Alliance Lifeline?
When your main SWIFT
connection becomes
unavailable
HSM

Interface

MV-SIPN

Application
Primar...
Alliance Lifeline –
Stay connected to SWIFT no matter what happens
•

The Alliance Lifeline user interface (GUI) is always...
Alliance Lifeline – Set-up and operations

Set-up Services
Analysis
Implementation
& Design

Activation
Testing

End-to-en...
Agenda
• Alliance Operational Reporting
• SWIFT Services

• Testimonial
Nederlandse Waterschapsbank

• Alliance Remote Gat...
What is Alliance Connect Everywhere?
Resilient
Global
network

Global Telco providers

Local mobile provider
Local mobile ...
Alliance Connect Everywhere: who is it for?
Prime connectivity or Back-up

• Alliance Remote Gateway, Alliance Lite2

Disa...
Alliance Connect Everywhere
Simple activation process
• SWIFT will send in separate shipments
– the staged box (standard: ...
Summary

Operational
efficiency

Resilience

•Alliance Operational Reporting
•Alliance Remote Gateway
•SWIFT services
•Inf...
Thank you

Taking resilience and operational efficiency to the next level – SOFE November 2013

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Sofe kv operational_efficiency_resilience_final_notestimonial

  1. 1. Taking resilience and operational efficiency to the next level SWIFT Operations Forum - EMEA Kathleen Vermeiren, Eric Aerts Michel Vaessen – NWB Bank N.V. 27-29 November 2013 Amsterdam
  2. 2. Session objectives • How SWIFT can help you to assess your current infrastructure • How new products can help to take it to the next level • • • • Alliance Operational Reporting Alliance Remote Gateway Alliance Lifeline Alliance Connect Everywhere Taking resilience and operational efficiency to the next level – SOFE November 2013 2
  3. 3. Agenda • Alliance Operational Reporting • SWIFT Services • Testimonial Nederlandse Waterschapsbank • Alliance Remote Gateway • Alliance Lifeline • Alliance Connect Everywhere Taking resilience and operational efficiency to the next level – SOFE November 2013 3
  4. 4. Alliance Operational Reporting Data mining can help institutions to pinpoint risks, identify areas for improvement and gain a real understanding of how their business works • Improving efficiency by exploiting Alliance Access database Taking resilience and operational efficiency to the next level – SOFE November 2013 4
  5. 5. Alliance Access Patch 7.0.70 Operational Reporting Enhancements • New Reports – – – – – – – – – – – Operator Activity List More audit capabilities Message Activity List FileAct Message Volume FileAct Emission Status of Outgoing STP Messages New FileAct based reports FileAct STP Processing Time To SWIFTNet FileAct STP Processing Time from SWIFTNet FINCopy Message Status - Sender FIN Copy specific reports FINCopy Message Status - Central Institution FIN STP Processing Time To SWIFT Additional message list reports FIN STP Processing Time From SWIFT FIN Message Volume • Free trial evaluation Customers who already benefited from the 90-day free trial may activate it a second time after having installed this patch. Taking resilience and operational efficiency to the next level – SOFE November 2013 5
  6. 6. Report Sample – FIN Message Volume New Output formats: PDF, Excel, CSV Taking resilience and operational efficiency to the next level – SOFE November 2013 6
  7. 7. Operational Reporting Key messages • Make use of the free trial option of 90 days – With 7.0.70, you all have it installed – See KB Tip 5017441, all you need to know • Getting Started Guide • To get your free activation code • Available for all Access bands • Your feedback is essential (reporting.feedback.generic@swift.com) – Are we going into the right direction ? – Do you need more reports ? – Do you need other features ? Taking resilience and operational efficiency to the next level – SOFE November 2013 7
  8. 8. Agenda • Alliance Operational Reporting • SWIFT Services • Testimonial Nederlandse Waterschapsbank • Alliance Remote Gateway • Alliance Lifeline • Alliance Connect Everywhere Taking resilience and operational efficiency to the next level – SOFE November 2013 8
  9. 9. SWIFT Services How efficient and resilient are you? • SWIFT consulting can help you in assessing your current infrastructure and identifying area for improvements – Infrastructure review – Health checks – DR architecture assessment and procedure – Operational procedures and incident management • Recommendations – Operational processes, including Managed Operations, Remote Support – Infrastructure, including SWIFT managed connectivity Taking resilience and operational efficiency to the next level – SOFE November 2013 9
  10. 10. Connecting to SWIFT: high level view Operating Centres Customer premises SWIFT interface Alliance Connect PKI MV-SIPN PRD LAN 99.999% Alliance Gateway Applications Taking resilience and operational efficiency to the next level – SOFE November 2013 10
  11. 11. Introducing Alliance Remote Gateway Operating Centres Customer premises PKI Alliance Access/Entry Alliance Connect MV-SIPN Alliance Remote Gateway Taking resilience and operational efficiency to the next level – SOFE November 2013 11
  12. 12. Agenda • Alliance Operational Reporting • SWIFT Services • Testimonial Nederlandse Waterschapsbank • Alliance Remote Gateway • Alliance Lifeline • Alliance Connect Everywhere Taking resilience and operational efficiency to the next level – SOFE November 2013 12
  13. 13. Agenda • Alliance Operational Reporting • SWIFT Services • Testimonial Nederlandse Waterschapsbank • Alliance Remote Gateway • Alliance Lifeline • Alliance Connect Everywhere Taking resilience and operational efficiency to the next level – SOFE November 2013 13
  14. 14. Increase your efficiency Reduce technical complexity, effort and infrastructure Alliance Gateway hosted by SWIFT Peace of mind through SWIFT’s highly secure and reliable operations and support Less complexity, effort, and infrastructure for you All SWIFT messages, all SWIFT flows including FIN, InterAct, FileAct and Browse No change to features, screens and integration capabilities of Access or Entry Taking resilience and operational efficiency to the next level – SOFE November 2013 14
  15. 15. Alliance Remote Gateway – What is it? Customer premises Customer premises HSMs Alliance Gateway Back-office applications Alliance Access or Alliance Entry Alliance Connect Replace your Gateways, SNLs, HSMs Alliance Connect* Customer premises SWIFT Alliance Remote Gateway * All Alliance Connect versions are supported (Bronze / Silver / Silver+ / Gold), optional internet Taking resilience and operational efficiency to the next level – SOFE November 2013 15
  16. 16. Alliance Remote Gateway as fallback solution Increase your resilience if your connectivity fails TUXEDO SAG FIN/InterAct/FileAct SAG TUXEDO SAA FIN/InterAct/FileAct Internet ARG Pre-provisioned and ready for use Taking resilience and operational efficiency to the next level – SOFE November 2013 16
  17. 17. High level implementation steps Token or Channel certificate DN = business certificate Patch 7.0.70 DN SAA Token RACG SAA/E: saa_configarg Set-up by SWIFT Configure LAU keys Assign LTs to Remote Gateway Arg_test_connect Alliance Remote Gateway Taking resilience and operational efficiency to the next level – SOFE November 2013 Operations by SWIFT 17
  18. 18. HSM refresh – migrating to Alliance Remote Gateway 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 HSM Service Life: 5-7 Years Current HSM boxes are aging and must be refreshed to address end-of-life, and contractual issues and to ensure safe and continuous operations Current Medium and Low HSM boxes can be replaced with 2 options: Low-TCO Alliance Remote Gateway or New HSM boxes Limited-time special offer Taking resilience and operational efficiency to the next level – SOFE November 2013 18
  19. 19. Agenda • Alliance Operational Reporting • SWIFT Services • Testimonial Nederlandse Waterschapsbank • Alliance Remote Gateway • Alliance Lifeline • Alliance Connect Everywhere Taking resilience and operational efficiency to the next level – SOFE November 2013 19
  20. 20. What is Alliance Lifeline? When your main SWIFT connection becomes unavailable HSM Interface MV-SIPN Application Primary / backup / DR infrastructure at customer site Connect to SWIFT via AutoClient Alliance Lifeline @ Browsers Taking resilience and operational efficiency to the next level – Alliance Lifeline light ‘footprint’ at customer site SOFE November 2013 Alliance Lifeline Internet Optional: Alliance Connect 20
  21. 21. Alliance Lifeline – Stay connected to SWIFT no matter what happens • The Alliance Lifeline user interface (GUI) is always available – Access to O2M, RMA management • The SWIFT connection is in stand-by mode: Lifeline – Standard – FIN, RMA and Browse Configured with one LT, ready to be activated for emission and reception Lifeline – Premium – “Complex” FIN, SWIFTNet and Browse Configured ready to send (1 new dedicated LT) ready to be activated in reception (support of multiple LTs and delivery sub-sets) Pre-definition of activation scenarios 21
  22. 22. Alliance Lifeline – Set-up and operations Set-up Services Analysis Implementation & Design Activation Testing End-to-end Project Manager Operation & Maintenance Activation / Deactivation Testing Change Management Customer Support In case of emergency / disaster: • Contact SWIFT to request activation of your connection • SWIFT validates your request in line with normal security procedures and activates your connection • Your connection remains live until you ask SWIFT to deactivate it Taking resilience and operational efficiency to the next level – SOFE November 2013 22
  23. 23. Agenda • Alliance Operational Reporting • SWIFT Services • Testimonial Nederlandse Waterschapsbank • Alliance Remote Gateway • Alliance Lifeline • Alliance Connect Everywhere Taking resilience and operational efficiency to the next level – SOFE November 2013 23
  24. 24. What is Alliance Connect Everywhere? Resilient Global network Global Telco providers Local mobile provider Local mobile provider 3 Local network Secure Local mobile provider 1 Customer site Taking resilience and operational efficiency to the next level – SOFE November 2013 Managed 24
  25. 25. Alliance Connect Everywhere: who is it for? Prime connectivity or Back-up • Alliance Remote Gateway, Alliance Lite2 Disaster • Alliance Lifeline Network access method for low volume users Taking resilience and operational efficiency to the next level – SOFE November 2013 25
  26. 26. Alliance Connect Everywhere Simple activation process • SWIFT will send in separate shipments – the staged box (standard: 1, can order one spare) – the Sim cards, – USB token with the certificate on. The certificate is only needed during enrolment. • Customer will register on swift.com his box • Customer will put the components together as per installation guide • Customer switches on the power Taking resilience and operational efficiency to the next level – SOFE November 2013 26
  27. 27. Summary Operational efficiency Resilience •Alliance Operational Reporting •Alliance Remote Gateway •SWIFT services •Infrastructure Assessment •Remote Managed Services •Alliance Remote Gateway •Alliance Lifeline •Alliance Connect Everywhere Taking resilience and operational efficiency to the next level – SOFE November 2013 27
  28. 28. Thank you Taking resilience and operational efficiency to the next level – SOFE November 2013 28

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