Cbf2013.cpa services.final

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Cbf2013.cpa services.final

  1. 1. CPA, ISO20022, Standards andSwift Services –What’s New?, What’s Next?Canadian Business ForumPat Antonacci, Managing Director, Sales Services,SWIFT Pan-AmericasMichael Hoganson, Director, Client Services & PaymentOperations , Canadian Payments AssociationApril 2013
  2. 2. AgendaCPA – ISO20022 and SWIFT EngagementSWIFT Services OverviewSWIFT Services – Drill Down & Case StudiesSWIFT Business Forum - Canada 8 April 2013 2
  3. 3. AgendaCPA – ISO20022 and SWIFT EngagementSWIFT Services OverviewSWIFT Services – Drill Down & Case StudiesSWIFT Business Forum - Canada 8 April 2013 3
  4. 4. Presented by: Michael Hoganson, Director CSPO,Payments Operations and Technology
  5. 5. CANADIAN PAYMENTS ASSOCIATION• The CPA is responsible for implementing the • The CPA is a “public purpose” corporation – in CPA’s statutory mandate, as outlined in the addition to supporting its members, the CPA has Canadian Payments Act: interests and objectives that extend beyond Operate national clearing & settlement those of its membership. systems for payments (e.g., LVTS, ACSS) • The CPA has a statutory duty to promote Facilitate the interaction of its systems with efficiency, safety and soundness of its clearing other systems (e.g., CDSX, CLS) and settlement systems, and take into account Facilitate the development of new payment the interests of users in fulfilling its mandate. methods and technologies (e.g., PINless POS) VISION 2020 PAYMENT STRATEGY PILLARS: 1. Support the Growth of Electronic Payments; 2. Drive Efficiencies in Payments; 3. Modernize the CPA Regulatory Framework; 4. Enhance the CPA Exchange, Clearing and Settlement Systems; and 5. Expand Value-Added Services. Slide 5
  6. 6. The CPA has 118 members which are classified as follows:REQUIRED MEMBERS• Bank of Canada, banks, authorized foreign banks, CDIC designated “bridge institutions”ELIGIBLE MEMBERS• Centrals, trust companies, loan companies and other entities that accept deposit transferable by order of a third part (excluding locals that belong to a central),• Life insurance companies, cooperative credit associations, securities dealers, trustees of qualified trusts, and qualified corporates on behalf of money market mutual funds,The CPA Board of Directors is chaired by a representative from the Bank ofCanada. All classes of members are represented on the Board and theminster of Finance appoints three independent directors. Slide 6
  7. 7. BE IT RESOLVED THAT ISO 20022 be the long term goal for electronic payment standards for clearing and settlement through the CPA and that the CPA develop a roadmap and transition strategy including an impact assessment to facilitate the acceptance of the ISO 20022 standard.KEY DRIVERS FOR ADOPTION:• the need to support interoperability for payments domestically between financial institutions and their customers and for future cross border payments as Canada’s international markets expand and diversify;• the need for more remittance information in order to better identify the underlying obligation for the payment, support automated reconciliation and reduce manual processing; and• the need to reduce the cost associated with managing and supporting multiple payment standards. Slide 7
  8. 8. PROBLEM STATEMENTTo define an adoption strategy and develop a transition roadmapthat will meet the needs of CPA members and stakeholders. GUIDING PRINCIPLES Speed to Market (Reusability) Strong Governance Leverage experience of others Iterative Standards Deployment Flexibility Slide 8
  9. 9. 2013 2014 2015 2016 End date to be defined at later date Phase 2: Adoption and Coexistence Phase 1: AFTDefine ISO Standardand Usage Guidelines LVTS EDI Define and Implement Standards Management & Communication Programme (Ongoing Operations) * Perform and facilitate work items * Define criteria for determining coexistence end date * Assess work tools/solutions available * Draft and implement communication strategy for education of members and stakeholders * Participate in Standards forums at home and abroad Slide 9
  10. 10. PHASE 1 KEY DELIVERABLES  Payment message standard(s) and usage guidelines;  Communications and education program;  Supporting operational framework;  Investigate new opportunities; and  Establish evaluation criteria for Phase 2 (adoption & coexistence)NEXT STEPS  Finalize project plan  Establish working groups (members and stakeholders)  Information sharing with other jurisdictions Slide 10
  11. 11. WHY LEVERAGE SWIFT CONSULTING SERVICES? Leveraging SWIFT’s expertise in strategic and operational direction for adoption of ISO 20022; Trusted CPA Partner ; Extensive knowledge-base related to best practices for national implementations; SWIFT’s commitment to operating in and understanding the local market; and Extensive analytical and technical expertise and resources. Slide 11
  12. 12. AgendaCPA – ISO20022 and SWIFT EngagementSWIFT Services OverviewSWIFT Services – Drill Down & Case StudiesSWIFT Business Forum - Canada 8 April 2013 12
  13. 13. challenges SWIFT Services Your Regulation Efficiency Performance New initiatives Train SWIFT offer Advise Implement Benchmark Operate Support Benefits Reduced Reduced Enable Enable growth costs risk compliance SWIFT Business Forum - Canada 8 April 2013 13
  14. 14. SWIFT Services End-to-end project management Analyse Design Implement Test Roll-out Operate Adopt best practices Benchmarking Reduce operating costConsulting Efficiency Proactive risk mitigation Operations Reduce TCO Outsourcing expertise Access to expertise Post-project support Standards Access to self-support tools Build up in-house knowledge Training and engineers Support and expertise Proactive monitoring and Educate to grow problem avoidance Reduce TCO 24x7 availability SWIFT Business Forum - Canada 8 April 2013 14
  15. 15. SWIFT Support Services Reducing operational cost and risk Business Continuity Support Centres Rehearsals Knowledge Base Health-check E-mail AmericasMulti-channel 24/7 Online Case Manager EMEA Phone Asia Pacific Remote Infrastructure Emergency on-site Troubleshooting Chat (to come) course Monitoring / alerting Connectivity Operational statusNamed Contact& Service Manager Online monitoring tool Messaging SWIFT Business Forum - Canada 8 April 2013 15 Incident SMS notification
  16. 16. SWIFT Training SWIFT Training What’s new? +1,000 Introduction to Financial Sanctions Web class +250 +50 courses sessions per year SWIFT in 90 minutes ISO 20022+130 countries worldwide ISO 20022 in 90 minutes 15 users certified languages T2S in 90 minutes Off-shore RMB guidelines +20,000 year Introduction Deploying participants trained per to SWIFT in the payments Alliance Access 4 market learning channels Optimise your Release 7.0 environment 8.6/10 customer satisfaction Alliance – disaster recovery Release 7.0 troubleshooting boot camp SWIFT audit guidelines SWIFT Business Forum - Canada 8 April 2013 Optimising your Alliance resilience 16
  17. 17. SWIFT Consulting Services Supporting your initiatives and priorities Your challenges Why SWIFT 1,000+ projectsGet valuable market insights and benchmarking 550+ clientsEase implementation of Industry initiatives 75+ countriesImplement best practices 15 years industryCapitalise on your existing SWIFT infrastructure experienceMaximise STP and reduce back-office costs Global & local hubsEfficiently manage SWIFT operations Access to 2,000 specialist across SWIFT Expertise SWIFT Business Forum - Canada 8 April 2013 17
  18. 18. AgendaCPA – ISO20022 and SWIFT EngagementSWIFT Services OverviewSWIFT Services – Drill Down & Case StudiesSWIFT Business Forum - Canada 8 April 2013 18
  19. 19. SWIFT Consulting Services PortfolioGet valuable market insights and benchmarking Challenges Efficiency Benchmark Performance Business Operations Offering Business Intelligence Cost of ownership Benefits Reduced costs Reduced risk Enable growthSWIFT Business Forum - Canada 8 April 2013 19
  20. 20. Some questions SWIFT BI can help you to answer… What are the most promising markets where I can grow my business Market Has there been a shift in the payment or trade corridorsintelligence worldwide, and if so, where? Which currencies are growing the fastest and in which markets?” What is the profile of different players in payments business?Competitive What is your ranking and growth rate in specific markets or position corridors?” How does your reach compare with peers of similar profile? How does your level of reciprocity compare with your peers? How well are you (or your clients) monitoring your accounts andPerformance liquidity? metrics Can you quickly detect shift in transaction patterns and apply corrective measures? SWIFT Business Forum - Canada 8 April 2013 20
  21. 21. SWIFT Consulting Services PortfolioEase implementation of Industry Initiatives Challenges Regulation Industry Initiatives New initiatives ISO20022, DTCC, T2S, SEPA,… Standards Offering Business Operations Implementation Integration Project Management Benefits Enable growth Enable complianceSWIFT Business Forum - Canada 8 April 2013 21
  22. 22. CPA and ISO20022 BE IT RESOLVED THAT ISO 20022 be the long term goal for electronic payment standards for clearing and settlement through the CPA and that the CPA develop a roadmap and transition strategy including an impact assessment to facilitate the acceptance of the ISO 20022 standard.CPA Board Resolution (Oct 2011) SWIFT Business Forum - Canada 8 April 2013 22
  23. 23. SWIFT Consulting Services PortfolioImplement Best Practices Challenges Efficiency Best Practice New Products Business Operations Offering Solution Design Operational Excellence Implementation Benefits Reduce Risk Reduce CostSWIFT Business Forum - Canada 8 April 2013 23
  24. 24. Institutional Cash Distributors SWIFT Enable a Web Portal “….” The challenges The solution The benefits ICD clients were demanding  Implement SWIFT integration  ICD was able to implement the SWIFT standard messaging for software on the ICD portal with end-to-end SWIFT connectivity settlements and reconciliation a relatively small footprint in a few months but ICD had no SWIFT  Implement integration with the  The SWIFT capabilities allows experience back office using canonical data ICD to attract and keep up- ICD was a relatively small IT models market clients shop and didn’t have the  Add SWIFT business flows  The canonical data interface capacity to support a full based on client demand insulates the ICD portal from SWIFT connectivity changes to the SWIFT formats ICD had no experience with  ICD is able to add SWIFT SWIFT and had no easy way to services rapidly in response to integrate their portal with the client demand network SWIFT Business Forum - Canada 8 April 2013 24
  25. 25. SWIFT Business Forum - Canada 8 April 2013 25
  26. 26. SWIFT Consulting Services PortfolioCapitalise on your existing SWIFT infrastructure Efficiency Capitalise Challenges New Products Solution Design Offering Operational Excellence Cost of Ownership Reduce Risk Benefits Enable Growth Reduce CostSWIFT Business Forum - Canada 8 April 2013 26
  27. 27. Banorte – Banco IXE SWIFT infrastructure and operations merger The challenges The solution The benefits Combining the Banorte and IXE  Independent assessment of the  The merged infrastructure SWIFT infrastructures, Banorte and IXE infrastructures increased the operational connectivity, licensing, and and operations efficiency and reliability of both operations  Evaluation of the operational Banorte and IXE Optimizing the combined impact  The implementation was infrastructures without  Design of a merged optimized completed within the projected increasing risk SWIFT infrastructure timeline and budget Limiting the reliance on the  E2E implementation with  SWIFT E2E management and customer resources who were engineers familiar with both the implementation freed customer overloaded with multiple merger Banorte and IXE infrastructures resources projects  Leverage of all SWIFT staff and operations to ensure a smooth transition SWIFT Business Forum - Canada 8 April 2013 27
  28. 28. SWIFT Consulting Services PortfolioMaximise STP and reduce back-office costs Challenges Efficiency Maximise STP Performance Business Operations Offering Solution Design Integration Reduce Risk Benefits Enable Growth Reduce CostSWIFT Business Forum - Canada 8 April 2013 28
  29. 29. Operational EfficiencyDelivering ResultsSWIFT Business Forum - Canada 8 April 2013 29
  30. 30. SWIFT Consulting Services PortfolioEfficiently manage SWIFT operations Challenges Efficiency Manage SWIFT Performance Offering System Care and Operational Consulting Reduce Risk Benefits Compliance Reduce CostSWIFT Business Forum - Canada 8 April 2013 30
  31. 31. SWIFT Services End-to-end project management Analyse Design Implement Test Roll-out Operate Adopt best practices Benchmarking Reduce operating costConsulting Efficiency Proactive risk mitigation Operations Reduce TCO Outsourcing expertise Access to expertise Post-project support Standards Access to self-support tools Build up in-house knowledge Training and engineers Support and expertise Proactive monitoring and Educate to grow problem avoidance Reduce TCO 24x7 availability SWIFT Business Forum - Canada 8 April 2013 31
  32. 32. Q&A ?SWIFT Business Forum - Canada 8 April 2013 32
  33. 33. Please provide us with your feedback!• Kindly complete the survey form and submit upon exiting• Leave your business card if you have any follow-up questionsSWIFT Business Forum - Canada 8 April 2013 33
  34. 34. What’s next on the agenda SWIFT Business Forum - Canada 8 April 2013 34

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