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Job Responsibilities


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Job Responsibilities

  1. 1. Sriram Gopalan @ 6 Sigma Green Belt 1-647-678-1885, Toronto, Canada WORK HISTORY & EXPERIENCE Job Responsibilities • Manage Content Author/Business Analysis/ Product management team where we clone content to lower environment and compare our Homedepot site with sites such as Amazon, Lowes and identify areas where we can improve such as cart, PIP pop up, BOPIS, BODFS. • Manage/Work closely with all key stakeholders and participate in Severity 1/ 2 Crisis call. Support team to identify and prevent technical issues related to Front End, Browse, Navigation, PLP, PIP, Checkout and My Account. Ensure that the production support team is available during Crisis Call/WAR Meeting/Holiday Readiness • Identify/resolve issues & conflicts within the project team • Effectively analyze and monitor the services, market trends, and customer requirements • Identify & manage project dependencies & critical path • Plan, schedule, track project timelines & milestones & deliverables using appropriate tools • Proactively manage changes in project scope, identify issues, devise contingency plans • Work closely with eCommerce/ mCommerce Retail Business Partners & responsible for Creation/ Own Business Requirement Document (BRD), Functional & Technical design documentation for new and/or enhanced system development for interfaces owned by The Home Depot Desktop site/Mobile/Tablet in both Agile User Stories and Waterfall for Front End Development in Adobe CQ5/Hybris for and Documentum/Endeca Page Builder and WCS7/Tomcat Grid for in following and not limited to o Retail eCommerce/Browse & Navigation/ My Account/ Checkout o Content Management Space (Adobe CQ5 (AEM), Alfresco, Documentum & SharePoint), Tomcat Grid o SEO (Search Engine Optimization)/ Ad words/ Analytics o Endeca/Page builder Search Engine o Navigation Link Builder/ Fly out/ Sitemap/ Header/ Footer/ Social Media/ Bright Cove Video/ You tube Video • Project Planning, Monitoring, Metrics reporting & managing all end-to-end components for Adobe CQ5 and its integration with Hybris, SAP. • Third party Integration such as Bazaarvoice, Certona, BrightCove, Liveperson, Omniture, Dynamic Tag management, Google Analytics. • Interact with the business users & work closely with them to understand their business needs. opportunities • Work closely with cross-functional teams such as API team, Checkout Team, Endeca Team, Business Content Author team, PIP team, PLP team, Web Support, App Support, Infrastructure Team, DBA team, Analytics team, SEO team, and ensure that the web operation team triage the issue with key stakeholders and close the same in production and lower environment • Interact with vendors, customers, strategic partners, & others to develop reference architectures, best practices, resolving Disputes/Production Issues/QA Issues & Risk Mitigation Planning • Define project scope, goals & deliverables that support business goals in collaboration with senior management & stakeholders • Provide leadership & manage technical support teams in the expansion & continuous improvement of Homedepot eCommerce/mCommerce site • Effectively carry out the translation of business requirements into functional specifications to satisfy the business needs and necessary system modifications • Presenting/ Orchestrating the proposed design/risk/implementation to strategic partners • Meet with and receive feedback from project stakeholders on an ongoing basis Page 1 of 2 Client: The Home Depot Canada Location: Toronto, Ontario (July 2014 – Till Date) The Home Depot USA Location: Atlanta, GA & Austin, TX (Sep2006 – June2014) Role: eCommerce/mCommerce Digital Project Manager
  2. 2. Sriram Gopalan @ 6 Sigma Green Belt 1-647-678-1885, Toronto, Canada • Architect & Orchestrate Solution for converting Alfresco template driven pages mapped with wcs5.6 to Adobe CQ5 AEM 6 template driven pages mapped with Hybris & SAP • Leading/Mentoring/Apprising/Driving the team on Solution Architecture, Systems Integration & IT operations • Document the enhancement recommendations from The Home Depot project managers and business stakeholders and evaluate site design and functionality • Following agile methodologies and JAD (Joint Application Development, Iterative approach) process in creating User Stories in Jira (Agile Tool), participating in daily Scrum Meeting, bi-weekly Scrum Planning, and bi-weekly retrospective meeting. Work on Sprint and Kanban model of agile for iterative development. • Develop testing strategies & coordinate testing effort • Come up with detail test scenarios with all boundary condition, and come up with defects in QC (Quality Control) during QA Sprint and come up with decision on whether to have the changes in current Sprint or to backlog the same to next sprint. • Drive decision-making during Sprint Planning, and sign off the requirement. Participate in GO/No-Go call and participate in decision on whether to push the RFC (Request for Change) to production during the time of production move. • Content Authoring for Homedepot Homepage, Landing Pages, Promotions, Deals, How To Pages and conversion of legacy Generation 1 and 2 pages Job Responsibilities • Task & Time Estimation /Allocation, Production Support, Analysis, Coding, Review, Testing, Defect Prevention Anchor (DPA), Process Reengineering, Preparation of Global Metrics for entire TCS Genre Relationship Job Responsibilities • Project initiation, Estimation, Project Management activities, Task & Time Estimation /Allocation, Production Support Coordination with J2EE team, Resource allocation, Analysis, Coding, Review, Testing, Configuration Control & Quality Assurance, Defect Prevention Anchor (DPA). REFERENCES Available on Request Page 2 of 2 Client: Gen Re Insurance Company Jan 2006 – Sep 2006 Location: Chennai, India Role: IT Project Manager Client: Mellon Bank Nov 2002 – Dec 2005 Location: Mumbai, India Role: Technical Lead