Overview – why this, - its on the increase… at some stage its likely you will find yourself in front of your webcam to either make contact with someone or have a proper job interviewwhy now, I’m all about trying to give you as job applicants an edge. So hopefully you will take this on board now, or re-visit when you know you have a video interview scheduledwhy me? I work as a career coach discussing and coaching through these and many other subjects with my clients. I spend a fair amount of time on Skype etc and see plenty of bad examples of how people prrsent themselves.So. I aim to make you more confident about all things video related. That’s what this webinar is all about!
Ok, a bit of background about webrecruit and myself. I’m Steve Nicholls, a career coach based in the UK. Before I got into Career coaching I was in b2b sales (consultancy), and project management, general management. So I’ve been in the “real world” if you will, just so you know a little bit about my career. Incidentally, I’ve been through the career change process myself – and talked to someone like me to generate ideas and explore TS…. Why me? I know a little bit about career coaching, advice , and guidance, so for those reasons it’s a pleasure to be doing this.I hope you all know a little of Webrecruit? First fixed-fee recruiter in the UK. Established 11 yrs, Chairman is James Caan, highly successful entrepreneur (you might know him from the UK TV programme Dragons Den).Both our companies are committed to adding value to our services, and that’s why we bring these to you for free.I may use a bit of humour occasionally as is my coaching style, but I’m deadly serious about helping you, and I sincerely hope that this webinar does help you.And, please watch the other webinars on this channel.Timings Today: The webinar content itself will probably run to around 30+ minutes, so there will be time for questions, but please feel free to ask the questions as we go along, so that we’ll have a bank of them built up as we go. Explain how to log questions
They are on the increase as a screening process
Basic set up tips:1/ Eye contact is of key importance - mount the camera as close to the monitor as possible. What you are trying to achieve is as small as "gaze angle" as possible - that is the smallest angle between your line of sight looking at the person on screen and the line from the camera to your eye. Moving back decreases this angle.
2/ Full size image - you've only to stand too close or too far away from someone when talking to realise how uncomfortable it feels, and so the same should be true for a video call. Your aim should be to create a true life appearance of yourself, in proportion to the person at the other end.
So rather than the previous image!!....Try to position yourself so that the viewable screen takes in your head, shoulders and upper body - this is what we naturally expect to see - you only have to see a TV news reader to see how this works. Huw Edwards from bbctv in the uk
4/ Audio - Even if the quality of the image is not 100%, the audio is even more critical. This is not always possible over the internet, and is exactly the reason why im speaking with you now over a landline. That’s difficult with Skype so adjust sound to best effect possible.
Quick Tips to Improve Video Picture Qualitythere are a lot of simple things you can do to improve your video quality, even with basic webcams. Getting your background, your lighting and your presentation right can make a big difference. Choose a bright room with soft background lightMove around with the camera to find a simple background; make sure it is nice and tidyIf possible wear white to increase picture contrastHave a desk light in front of you to light up your faceDo NOT use your monitor as a light sourceMove lights around so your image is clear and bright in the cameraIf you wear glasses, turn down monitor brightness to minimize glareLook at your outline in the camera view – get close enough so you mainly see your head and shouldersBy creating a good light environment and following these simple tips, you do not need to spend a fortune on a good webcam.
Im going to drill a bit deeper now into two specific types of video interview, the latter of which is increasing in popularity, and you may not be quite so familiar with….
Live = Skype (there are others, but Skype is obviously the most popular)Be PreparedBackground!!Clear the room of distractions…Keep your CV in clear view, Have a list of your achievements Have a couple of relevant web pages printed out too – ones that have vision and missionstatement info preferablyIf using a landline, ensure your mobile is switched off or silent. Have a pen and paper handy for note taking.**(If the time isn't convenient (unless it’s a pre-arranged call), ask if you could talk at another time and suggest some alternatives. This is a highly personal judgement call. – suggest keeping a simple file folder always to hand with relevant docs – cv, printouts etcPracticeTalking on the phone isn't as easy as it seems. It's helpful to practice. Have a friend or family member conduct a mock interview and record it so you can hear how you sound over the phone. You'll be able to hear your "ums" and "uhs" and "okays" and you can practice reducing them.During the InterviewDo keep a glass of water handy. Don't smoke, chew gum, eat, or drink.Take your time - take a moment or two to collect your thoughts.Smiling will project a positive tone in your voice.Speak slowly…nerves speed you up!!Check how they want to be addressed (If they introduce themselves as Mr(s). Last Name, then use that title. If they introduce themselves as e.g. Steve Nicholls, then use Steve. There are cultural considerations also re international conventions. Some countries use Mr or Mrs much more than people do in the Europe, or USA for example. Bear in mind re international career moves.After (Thank the interviewer) ask what the next stage is?After the Interview:Take notes about what you were asked and how you answered. (soon after or the memory can fade) – anything that you didn’t feel you answered well?Reflect on this and learn for the next occasion.Follow swiftly with a thank you note which reiterates your interest in the job. A hand-written, hand delivered short ‘thank you’ card is even better, if it’s feasible for you – if in the same town or city. Don’t forget, this is all about giving you an edge – things that will set you apart in a positive way from others.
Choosing a time that suits youImagine someone in front of you / a real person not a list of questionsWhat is an automated interview?An online automated interview is an interview you complete by yourself (with a webcam on your computer) at a time and place that suits you. The interviewer enters questions that they want you to answer, sets a date that the interview has to be completed by and then they invite you along to complete the interview. You log in, read and record your answers. It’s not a live interview so you don’t have to be online the same time as the interviewer.How does it work?The interviewer inputs their questions in text format and then invites candidates to interview.The candidates log in, read and answer each question using their webcam and headset/microphone.The interviewer can then review all the interviews whenever they want.
Any simple DO's and DON'Ts?DO- Dress appropriately.- Get close to and look at the camera when answering; try not to read while you’re being recorded. (rehearse possible questions / answers)- Check light sources.- Clean your glasses.- Sit up straight.- Relax and breathe.DON’T- Use the monitor as a light source.- Click a pen or tap your fingers.Can I see the questions in advance?No, in replicating a live interview so like a face-to-face interview you are not given the questions in advance.Can I take breaks during the interview?Unfortunately not, just as in a face-to-face interview, once you begin the interview you must continue until all questions are answered. You cannot go back and re-answer a question but you do have two minutes at the end to add any additional comments or information.
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Yes of course they do, but…. For BOTHtypes of interview remember this:55% Body language38% Intonation7% The wordsExpand on this……………….However, it’s worth noting that Mehrabian (1970’s) has since noted “…Unless a communicator is talking about their feelings or attitudes, these equations are not applicable”. In essence, the 7% figure can be misleading as it could imply that the words we say are of relatively little importance. This isn’t the case - equation is only really relevant when the words we are saying are at odds with the body language or tone of voice we’re using.
Body language 101 – applicable to all interviews – not just video - but lets cover it here also…You’ve perfected your cv/résumé and cover letter. You’ve practiced your answers to frequently asked job interview questions. You may have even bought a new, professional outfit for your interview. So why aren’t you getting an offer after interviewing? It could be due to your body language – those nonverbal cues you unconsciously give off during a conversation. Do what ever you need to do to relax… I’ve talked before about breathing – in slow, out fast – changes body chemistry for the better.Some body language cues can add to the interviewer’s positive perception of you, while others may make you seem nervous, defensive or even untrustworthy.Let’s start with the positive ones:SmilingUnbuttoning your coat when sittingOpen handsLeaning forward in your chairChin upFirm handshakeGood eye contactNow, here are some negative non-verbals you want to avoid during an interview:FidgetingPulling on your skin or earClenched handsHands touching or covering part of your faceChin downPlaying with your hairLooking down or never making eye contactCrossing your armsIt’s hard to pick up on these cues you give off because they’re things you do everyday without thinking twice. (Plus, you can’t see yourself doing them!) Some you may do because you’re nervous, while others just come naturally.A great way to objectively evaluate your non-verbals is to participate in a recorded mock interview. This way, you can observe yourself from how the interviewer will see you—you’ll be surprised on the cues you can pick up on right away.
Interviewers spend a lot of time interviewing applicants. It can be very boring for an interviewer when each of the applicants are saying basically the same thing. To separate yourself from the crowd, examine the tone of your voice. Your voice is an extremely powerful tool for conveying certain emotions. To come across as confident:-1. Add some inflection to your words.Professional actors often speak about using 'light and shade' in their tone. On occasion, heighten the tone of your voice and quicken the pace to show enthusiasm and excitement about a particular topic. Speak in a lower tone or slow down to convey seriousness.2. Place emphasis on key words.Say key words with a little extra volume to make them stand out. This technique is equivalent to typing important words in a bold typeface. You have certain central ideas you want to convey about yourself. Highlighting key words and ideas with your voice is great way to achieve this.3. Speak your words carefully.If your ability to properly pronounce words is in question, ask some colleagues for their opinion. It is best that you don't ask friends, as they are too accustomed to your pronunciations to give you honest feedback.4. Consider adding pauses between sentences.Keep in mind that breaks appear at the end of sentences. The ideal way to hear if you sound okay is to make a recording of yourself say the interview answers out loud.Think about the interviewer who is probably hearing the same stuff said in the same way over and over. Make a positive difference.
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So we’ve looked at some aspects of video interviews, both live and time shiftedI have a free ebook around job interviews, and you can get that via the link on the links tab. You just have to “like” the page and that’s it.Good luck and perhaps we’ll speak in due course.Thankyou