Gloria Huang: Lessons from the American Red Cross Digital Operations Center

4,889 views

Published on

This will be an examination of the Red Cross’s nationally recognized Social Media Command Center and world-renowned program. Gloria will share tips on how to execute real-time response, crisis communications, cultivating stakeholders, social monitoring and more.

Published in: Technology, Business
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
4,889
On SlideShare
0
From Embeds
0
Number of Embeds
2,499
Actions
Shares
0
Downloads
15
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

Gloria Huang: Lessons from the American Red Cross Digital Operations Center

  1. 1. Lessons Learned from the American Red Cross Digital Operations Center
  2. 2. Digital Command Center Engagement Console Insights Dashboard
  3. 3. Who powers the DigiDOC? Local Social Engagement Teams NHQ Social Engagement Team Digital Volunteers Disaster Services
  4. 4. Hurricane Sandy made a huge impact
  5. 5. Thank you!

×