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Get the Big Picture! End-to-End Monitoring of Heterogeneous Middleware and Apps

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SL's CTO, Tom Lubinksi, explains in this webinar how you can learn to provide the most complete picture of the health state of your critical Oracle-centric business applications. Aggregate and consolidate metrics in real time in order to provide visibility across an entire application infrastructure including Oracle WebLogic Server, Oracle Coherence and Oracle databases, as well as other critical middleware components. Quickly provide end-to-end views, intuitive diagnosis and rapid resolution of issues across a broad range of applications, middleware components and monitoring tools. Techniques for the rapid delivery of tailored displays, filtered alerts, deep-dive troubleshooting and historical analysis of system behavior will also be addressed.

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Get the Big Picture! End-to-End Monitoring of Heterogeneous Middleware and Apps

  1. 1. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.1 Get the Big Picture! End-to-End Monitoring of Heterogeneous Middleware and Apps Tom Lubinski, CTO, SL Corporation 8/9 October, 2013
  2. 2. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.2 RTView – Get the Big Picture ! • What is end-to-end monitoring • Why should you care about it ? • Traditional system management tools are not enough • Agent-based transaction monitoring tools not enough • What RTView does differently to address this need • Customer Use Case
  3. 3. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.3 What is End-To-End Monitoring ? • Most people think this is end-to-end monitoring: A B C D E A Linear Data Flow … Where A, B, C are JSPs, Servlets, Topics, Queues, etc.
  4. 4. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.4 What is End-To-End Monitoring ? • Sometimes it can be more complex: A B C D E With Loops and Error Paths … but it’s still “one-dimensional” G F Error
  5. 5. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.5 What is End-To-End Monitoring ? • It’s even more complex than this • Two more dimensions must be added to the picture …
  6. 6. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.6 What is End-To-End Monitoring ? • A second dimension to capture the nested levels systems are implemented in – component layering Host Layer Physical Servers, Network, Disk, OS App Server CachingMessaging Servlet JSP EJB Topic Queue Route Cache Service
  7. 7. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.7 What is End-To-End Monitoring ? WebLogic Server Coherence Cache Load-Balanced Servers backed by Distributed Cache A third dimension that most people don’t even think of … process distribution
  8. 8. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.8 Why Should You Care ? • These three dimensions create complexity – all going on at same time • Taken together they generate huge volumes of monitoring data and complex relationships between the application and the underlying components. • Add in a fourth dimension, time, and the challenge becomes even greater
  9. 9. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.9 Why Should You Care ? • System Mgmt tools give you lots of data, but typically one component at time … only the 2nd dimension • Transaction monitoring tools only 1st dimension. • Both are essentially “after the fact” - like alerts … you can tell when a transaction or component has failed but it needs to be correlated with state of entire system
  10. 10. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.10 How RTView Addresses This Problem • RTView collects data from all these dimensions and is aware of the relationships. • If an app is dependent on a specific msg queue, RTView can map this to the JMS server that contains the queue, as well as the system that hosts the server and correlate the metrics • RTView is aware of Server load-balancing and the distributed nature of Coherence caches
  11. 11. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.11 How RTView Addresses This Problem www.sl.com
  12. 12. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.12 RTView Use Case Application: On-Line Store Large on-line store providing product search and ordering services for consumer software products WebLogic for Application Server Coherence for Database Caching Multiple other technologies, including TIBCO EMS for communications services VMWare Virtual Infrastructure
  13. 13. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.13 RTView Use Case Application Team Small Group (< 10) responsible for 100+ WebLogic Servers + 100 Coherence nodes replicated in DEV, TEST, and PROD Some peripheral monitoring, e.g. Splunk for log files, Omniture for web tracking, OEM for WLS and OC
  14. 14. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.14 RTView Use Case Support Challenges Difficult to have confidence that store is “OK” Only know when something goes wrong When it does, difficult to determine the cause Each subsystem implemented as a WL Cluster WebLogic = OEM only allows them to see one server at a time, but the store works off of “clusters” Coherence = complete black box
  15. 15. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.15 RTView Use Case RTView Solution Hi-Level Overview Diagram showing “health state” – provides confidence that all subsystems are OK Present WebLogic information in “clusters” – makes it possible to see aggregate metrics and load balancing for each app Correlate Coherence metrics with WL to provide confidence that Coherence black box is OK
  16. 16. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.16 On-Line Store Overview Diagram RTView used to create system overview diagram
  17. 17. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.17 WebLogic Cluster/Server Summary All Servers Organized by Cluster, with Health State
  18. 18. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.18 WebLogic Cluster App Summary Each Cluster shown as a unit, with server metrics aggregated
  19. 19. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.19 Load Balance Analysis Load Balance Comparison of multiple metrics across WebLogic and Coherence
  20. 20. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.20 Aggregating Other Middleware Information Health State of each service aggregated from multiple components
  21. 21. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.21 Aggregating Other Middleware Information Health State of each service aggregated from multiple components
  22. 22. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.22 Aggregating Other Middleware Information Including Aggregate Service Alert History over Time
  23. 23. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.23 Aggregating Other Middleware Information Including Detailed History of Coherence Cache Service
  24. 24. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.24 The Emerging Standard Oracle Stack VMware Oracle Coherence/Databases Messaging Middleware Fusion / TIBCO / MQ Oracle WebLogic
  25. 25. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.25 Conclusion • 3-Dimensional End-to-end monitoring required for the emerging standard Oracle application stack • High-level overviews showing “health state” give confidence that all subsystems are OK • Ability to present WebLogic information in “clusters” makes it possible to see aggregate metrics and load balancing for each app • Ability to correlate Coherence metrics with WebLogic helps to ensure that Coherence black box is OK • Include Virtual Infrastructure State and Components from Other Vendors
  26. 26. © 2012 SL Corporation. All Rights Reserved. © 2013 SL Corporation. All Rights Reserved.26 Thank you! For more information, please visit www.sl.com

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