Purpose of Workshop
Improve soft skills
Know your skills
Increase job retention
Get ahead in the job!
Where Do I Begin?
First impressions mean a lot!
Be punctual and prepared
Adjust your attitude accordingly
Appearance & Attire
Practice good grooming
Keep hair and makeup professional and subtle
Use cologne in moderation
Be mindful of mannerisms
Dress for the job you want
Be on time!
Where to report
Whom to report to
Where to sign in or clock in
Where to park
Getting to Work on Time
Have a reliable alarm clock and reliable transportation
Get up early and allow for the unexpected
Plan for special conditions
Keep your supervisor’s contact information in your cellphone, and notify he/she if you are delayed
Attitude is Everything …
Check your attitude at the door
Smile and be genuine
Be ready to learn
You many need to adjust your lifestyle
What’s okay at home is NOT always okay at work
Whether it’s your first day or hundredth day, one of the most important things to do is ask questions!
Frame questions to demonstrate your eagerness to learn.
Take notes while you’re at it!
When Do We Stop Learning?
The answer is never - learning is a lifelong process
Continued education will improve your skills and increase job retention
Take advantage of opportunities for further training and workshops
Employers value your demonstrated desire to continue learning
The Employment Relationship: What Does My Employer Expect?
Dependability; Maturity; Reliability;
The Employment Relationship: Seeing the Employer’s Side of Things…
Is important for job success; Makes you a valuable employee ;
Allows room for advancement!
Most Common Ethical Problems in the Workplace
Favouring family/ friends
Cheating an employer out of time or using company items for personal use (this is considered stealing)
Violating company policies
Guidelines for Making Ethical Decisions
Questions to ask yourself:
Is it legal?
How will it make you feel about yourself?
How do others feel about it?
Will the people in authority approve?
How would you feel if someone did it to you?
Will something bad happen if you don’t make a decision?
Getting Along with Supervisors
Report problems immediately and to the correct authority
Report results if unsure how to proceed
Discuss job performance
Meet expectations of the job
Getting Along with Co-Workers
Get to know others
Don’t try to change everything
Be positive and supportive
Share credit when deserved
Ask for help/advise when needed
Follow group standards
Take interest in co-workers’ jobs
Dealing with Conflict
Identify the reason for disagreement
Try to talk it out directly with the person
Listen! Give the person time to respond
Discuss alternatives for resolution
Walk away calmly if no resolution is met. Arrange for another time or a mediator.
Check Your Attitude!
“Attitude determines your altitude”
People are more respective to others who are:
Interested in the workplace and employees
Listens to others more than speaking
Gets the job done
Identify your Skills: Self-Management Skills
These skills are related to the control you have over your life. Employers look for these skills and value employees who display them.
Arrive on time
Get along with others
Come to work every day
Get things done
Work hard and be self-motivated
Identify your Skills: Transferable Skills
Skills that help you achieve more responsibilities, advancement and higher pay
Manages time effectively
Provide good customer service
Identify your Skills: Job- Related Skills
Skills gained from: school, courses, or training; other jobs or volunteer work; and hobbies or extracurricular activities.
Identify your Skills: Technical Skills
Word processing; Spreadsheets; Database management; Graphic design; Knowledge of various software