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Job retention workshop


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Job retention workshop

  1. 1. Purpose of Workshop • Improve soft skills • Know your skills • Increase job retention • Get ahead in the job!
  2. 2. Where Do I Begin? • First impressions mean a lot! • Dress appropriately • Be punctual and prepared • Adjust your attitude accordingly • Ask questions
  3. 3. Appearance & Attire  Practice good grooming  Keep hair and makeup professional and subtle  Use cologne in moderation  Be mindful of mannerisms  Dress for the job you want
  4. 4. Punctuality  Be on time!  Know:  Where to report  Whom to report to  Where to sign in or clock in  Where to park
  5. 5. Getting to Work on Time  Have a reliable alarm clock and reliable transportation  Get up early and allow for the unexpected  Plan for special conditions  Keep your supervisor’s contact information in your cellphone, and notify he/she if you are delayed
  6. 6. Attitude is Everything … • Check your attitude at the door • Smile and be genuine • Be ready to learn • You many need to adjust your lifestyle • What’s okay at home is NOT always okay at work
  7. 7. Ask Questions  Whether it’s your first day or hundredth day, one of the most important things to do is ask questions!  Frame questions to demonstrate your eagerness to learn.  Take notes while you’re at it!
  8. 8. When Do We Stop Learning?  The answer is never - learning is a lifelong process  Continued education will improve your skills and increase job retention  Take advantage of opportunities for further training and workshops  Employers value your demonstrated desire to continue learning
  9. 9. The Employment Relationship: What Does My Employer Expect? Dependability; Maturity; Reliability; Trustworthiness; Cooperation
  10. 10. The Employment Relationship: Seeing the Employer’s Side of Things… Is important for job success; Makes you a valuable employee ; Allows room for advancement!
  11. 11. Most Common Ethical Problems in the Workplace  Favouring family/ friends  Cheating an employer out of time or using company items for personal use (this is considered stealing)  Abusing drugs/alcohol  Breaching confidentiality  Violating company policies
  12. 12. Guidelines for Making Ethical Decisions  Questions to ask yourself: ◦ Is it legal? ◦ How will it make you feel about yourself? ◦ How do others feel about it? ◦ Will the people in authority approve? ◦ How would you feel if someone did it to you? ◦ Will something bad happen if you don’t make a decision?
  13. 13. Getting Along with Supervisors  Follow instructions  Ask questions  Report problems immediately and to the correct authority  Report results if unsure how to proceed  Discuss job performance  Meet expectations of the job
  14. 14. Getting Along with Co-Workers  Get to know others  Don’t try to change everything  Be honest  Don’t gossip  Be positive and supportive  Show appreciation  Share credit when deserved  Return favours  Ask for help/advise when needed  Avoid battles  Follow group standards  Take interest in co-workers’ jobs
  15. 15. Dealing with Conflict  Identify the reason for disagreement  Try to talk it out directly with the person  Listen! Give the person time to respond  Discuss alternatives for resolution  Walk away calmly if no resolution is met. Arrange for another time or a mediator.
  16. 16. Check Your Attitude!  “Attitude determines your altitude”  People are more respective to others who are: ◦ Interested in the workplace and employees ◦ Confident ◦ Listens to others more than speaking ◦ Gets the job done
  17. 17. Identify your Skills: Self-Management Skills  These skills are related to the control you have over your life. Employers look for these skills and value employees who display them.  Examples: ◦ Arrive on time ◦ Follow instructions ◦ Get along with others ◦ Come to work every day ◦ Get things done ◦ Work hard and be self-motivated
  18. 18. Identify your Skills: Transferable Skills Skills that help you achieve more responsibilities, advancement and higher pay Meet deadlines Problem solver Public speaker Good listener Organized Teacher/Counselor Accept responsibility Understand/controls budget Manages time effectively Provide good customer service
  19. 19. Identify your Skills: Job- Related Skills Skills gained from: school, courses, or training; other jobs or volunteer work; and hobbies or extracurricular activities.
  20. 20. Identify your Skills: Technical Skills Word processing; Spreadsheets; Database management; Graphic design; Knowledge of various software
  21. 21. Identify your Skills: Communication/Presentation Skills Teamwork; Sales; Speaking effectively; Writing; Listening.
  22. 22. Identify your Skills: Customer Service Skills  Timely assistance  Friendly  Someone to listen  Nice appearance Competence Problem solving Willing to go the “extra mile” Courteous attitude
  23. 23. Possibilities of a Pay Increase  Completion of probation  Incentive increases to keep “valuable” employees  Reward for extra effort or taking on more responsibilities
  24. 24. How to Put Yourself in Line for a Promotion  Go above and beyond  Get noticed for your efforts  Keep track of job openings  Upgrade your knowledge  Network
  25. 25. Career Development  Keep your resume current  Explore job opportunities  Identify your skills  Set a goal  Develop a plan  Network, network, network
  26. 26. FOR MORE INFORMATION: VISIT THE CAREER CENTRE: Room 11180 - 100 Portsmouth Avenue, Kingston, ON VISIT OUR WEBSITE: EMAIL: PHONE: 613-544-5400 Ext. 1844 613-345-0660 Ext. 1844 613-933-3259 Ext. 1844