Next Generation Career Centers Model

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Stacy Fowler presents an overview of how the Next Generation Career Center model flows for large Missouri Career Centers at MAWD

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Next Generation Career Centers Model

  1. 1. Next Generation Career CenterPractical Applications For A Large Career Center
  2. 2. SLATE’s NGCC ModelWe will share SLATE’s Best Practices in: Customer Flow Assessments/Product Box Toolbox Training/Staff Development Tracking/Quality Assurance Helping Staff Cope With New Stresses Service To Populations With Special Needs
  3. 3. Six Core Areas: 1. Staff Assisted Job Search Services 2. National Career Readiness Certificate 3. Assessments 4. Workshops 5. Resume Development Assistance 6. Training
  4. 4. Skills Upgrade & Community Referrals  On-The-Job Training  Work Ready  FastTrac  Incumbent Worker Training  Go Network/ Bounceback  Business Person’s Between JobsJob Search Assistance Job Clubs Job Leads  Occupational Specific Clusters Job Referrals  Guest Speakers Job Development  Courtesy Interviews Job Matching  Job Shadowing Applicant Pre-screening  SETS Networking Recruitment Events  SLJM Boot Camp
  5. 5.  Agency Wide and Team Meetings Staff Feedback Team Mentoring Current Issuance Updates Feature a Product of the Month Set Benchmarks
  6. 6.  Not In Toolbox It Didn’t Happen Toolbox Clickology Core/Intensive/Training Services Customer Engagement to extend core enrollment dates Service Mix of the Six Core Product Box Areas Program/Staff Metrics Development
  7. 7.  Open Door Policy Employee Assistance Program (EAP) Retraining – Webinars – Staff Development Team Meetings Team Mentoring
  8. 8.  In-House Services (i.e. Equipment, Materials) • Overview DVD with Signing • Ubi-Duo • TTY Relay Phone System • Magnified Computer Screen & Large Keyboard Language Select Telephone Interpreting Services Community Partners • MERS/Goodwill • Independent Center • JESS
  9. 9. Stacey Fowler Adult Services Manager - Skills/Jobs Team Leader SLATE MO Career Center - Downtown1520 Market Street, 3rd Floor, Ste., 3029, St. Louis, MO 63103 (314)-657-3523 Fax (314) 589-8027 E-mail: sfowler@stlworks.com Website: http://stlouis-mo.gov

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