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Future air travel:
An airline perspective

Mildred Trögeler - AEA
SITA European ICT Forum
17 October 2013
AEA FACTS AND FIGURES

31 member airlines
with 2,600 aircraft

11,000 flights/day

640 destinations in
170 countries

€93BN TOTAL TURNOVER

400 million passengers

390,000 employees

6 million tonnes of cargo
100TH ANNIVERSARY OF THE FIRST COMMERCIAL FLIGHT
WHAT ARE THE CHALLENGES IN DEVELOPING NEW TECHNOLOGY?

Mobile Channel

97% of the
airlines
investing
SITA IT TREND Survey
HOW THE AIRLINES DEALT WITH THE ASH CLOUD VIA SOCIAL MEDIA
NEW TECHNOLOGY: 2016 AND BEYOND

« The first rule of any technology used in a business
is that automation applied to an efficient operation
will magnify the efficieny. The second is that
efficieny.
automation applied to an inefficient operation will
magnify the inefficiency. »
inefficiency.
Bill Gates
THANK YOU

MILDRED TRÖGELER
ASSOCIATION OF EUROPEAN AIRLINES (AEA)
MILDRED.TROEGLER@AEA.BE
WWW.AEA.BE

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Mildred Trögeler, AEA, Future air travel: An airline perspective

  • 1. Future air travel: An airline perspective Mildred Trögeler - AEA SITA European ICT Forum 17 October 2013
  • 2. AEA FACTS AND FIGURES 31 member airlines with 2,600 aircraft 11,000 flights/day 640 destinations in 170 countries €93BN TOTAL TURNOVER 400 million passengers 390,000 employees 6 million tonnes of cargo
  • 3. 100TH ANNIVERSARY OF THE FIRST COMMERCIAL FLIGHT
  • 4. WHAT ARE THE CHALLENGES IN DEVELOPING NEW TECHNOLOGY? Mobile Channel 97% of the airlines investing SITA IT TREND Survey
  • 5. HOW THE AIRLINES DEALT WITH THE ASH CLOUD VIA SOCIAL MEDIA
  • 6. NEW TECHNOLOGY: 2016 AND BEYOND « The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficieny. The second is that efficieny. automation applied to an inefficient operation will magnify the inefficiency. » inefficiency. Bill Gates
  • 7. THANK YOU MILDRED TRÖGELER ASSOCIATION OF EUROPEAN AIRLINES (AEA) MILDRED.TROEGLER@AEA.BE WWW.AEA.BE