The capacity for innovation: Jim Peters, Chief Technology Officer, SITA

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With air transport looking ahead to major growth in passenger numbers, what needs to be done to tackle the challenges of capacity? How can tomorrow’s industry be more agile? How might the industry best embrace the end-to-end, proactive and intuitive capabilities of so-called self-service 2.0, as well as better ways of adapting to irregular operations with predictive analytics and A-CDM? And what developments will we see in air transport’s application of tablets and mobile devices, along with wearable computing use by agents?
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The capacity for innovation - tomorrow's airport experience: Jim Peters, Chief Technology Officer, SITA

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The capacity for innovation: Jim Peters, Chief Technology Officer, SITA

  1. 1. JIM PETERS Chief Technology Officer, SITA
  2. 2. AT THE AIRPORT: THE DIGITAL TRAVELER AND DIGITAL WORKER Wearables High-Speed WIFI And Wireless Tablets Smartphones
  3. 3. WEARABLE COMPUTING – GOOGLE GLASS • Currently developing applications to read flight, passenger & bag tag information on Google Glass
  4. 4. SIXTH SENSE | VIRGIN ATLANTIC TRIAL 2012 Air Transport IT Summit4
  5. 5. WEARABLE COMPUTING – BIOMETRIC AUTHENTICATION • The Nymi – based on your Cardiac rhythm signature
  6. 6. PROXIMITY-BASED SERVICES Apple iBeacons Qualcomm PayPal Beacon SticknFind
  7. 7. An app is required Beacons are opt-in. Users must have an app installed and bluetooth enabled. An app must know to search for its beacons. Not any beacons but beacons that are known to it.
  8. 8. The physical world becomes digital
  9. 9. COMMON USE. REGISTER AIRPORT BEACONS AT… www.developer.aero/beaconregistry
  10. 10. Reduce cost & complexity of deployment Introduce standard beacon types and data definition to encourage reuse Provide a simple to use API to discover beacons and get meta-data about beacons Provide tools to airport operators and beacon owners to visualize and track beacons Be vendor agnostic; the service should work with beacons from any vendor IN COLLABORATION WITH ACI & IATA: SITA AIMS TO PROMOTE BEACON USE IN THE INDUSTRY
  11. 11. Technology research and incubation for the Air Transport Industry
  12. 12. DISCLAIMER Any use, republication or redistribution of this content is expressly prohibited without the prior written consent of the Author. Permission to copy and reproduce content may be granted by the author, at their discretion, and by request only. Source: presentation of Jim Peters, SITA at the 2014 SITA Air Transport IT Summit, Brussels. 2014 Air Transport IT Summit

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