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Knowledge Management and Office 365

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Presentation by Susan Hanley to SIKM Leaders Community on March 20, 2018

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Knowledge Management and Office 365

  1. 1. Knowledge Management and Office 365: What You Need to Know Susan Hanley sue@susanhanley.com www.susanhanley.com SIKM Leaders – March 20, 2018
  2. 2. With whom do I need to collaborate? What are the outcomes that I want to achieve?
  3. 3. It’s a family
  4. 4. Office 365 Groups Chat-based Workspace Mail & Calendar Voice, Video & Meetings Sites & Content Management Enterprise Communities & Social
  5. 5.     
  6. 6.     
  7. 7.     
  8. 8. SharePoint is the Files Experience Oprah of Office 365! Everyone gets a doc lib!
  9. 9.    
  10. 10. “Knowledge management doesn’t happen until somebody reuses something” Stan Garfield, former Community Evangelist, Deloitte
  11. 11.     
  12. 12. Interact via email, Skype, or phone. Rich profile with expertise, skills, projects, interests, and more Availability Content and activities from around their network.Organizational and working relationships
  13. 13. Search provides context : Is this the person who can help me?
  14. 14.      
  15. 15.          
  16. 16. Easy access to common commands Pin important files for high visibility Use columns to sort, filter, and group content. Easily add new columns. Inline preview so you know you’re working with the right document Information panel lets you edit metadata without leaving the context of the library At-a-glance update on permissions and activity Drag-and- drop files to share with group
  17. 17. Point/Counterpoint on Co-Authoring Marc Anderson tries co-authoring: http://bit.ly/2l9kWDO Julie Turner presents the other side: http://bit.ly/2l9whDO
  18. 18. Co-authoring: The Cure for Versionitis
  19. 19.         
  20. 20.      
  21. 21.         
  22. 22. KM outcomes need strategies for collaboration and content
  23. 23. INTRANET COMMUNITIES       Collaboration and Content Strategies    TEAMS
  24. 24. Critical Team Content Strategy for KM Outcomes: What goes where?
  25. 25. Private by default – typically work starts here
  26. 26. We need to make sharing and collaboration super easy! Work is what you do; it’s not where you do it. Mobile experiences power KM outcomes
  27. 27.      
  28. 28.       
  29. 29. sue@susanhanley.com www.computerworld.com/blog/essential-sharepoint www.linkedin.com/in/susanhanley @susanhanley www.susanhanley.com Susan Hanley Information Architecture User Adoption Governance Metrics Knowledge Management Intranets & Collaboration Solutions

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