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PPT - SIGMA-GIZ Academies - Topic 4 - Ukraine - Human rights and society.pdf

Presentation given by Ukraine at the Service Design and Delivery in a Digital Age - Academies for EaP countries organised by the SIGMA Programme and the GiZ Eastern Partnership Regional Fund. Topic 4: Gathering user insights and feedback.

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A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
UKRAINE
Ukrainian Parliament
Commissioner for
Human Rights and
Society
PPT - SIGMA-GIZ Academies - Topic 4 - Ukraine - Human rights and society.pdf
PPT - SIGMA-GIZ Academies - Topic 4 - Ukraine - Human rights and society.pdf
By e-mail:
hotline@ombudsman.gov.ua
or through the letterbox
During the period from
01.01.2023 till now Ombudsman
received 29 186 electronic
appeals, which is about 80% of the
total number of appeals
At the public reception office
Ombudsman’s hotline provides
constant reception of applications
Every first Thursday of
the month Ombudsman
holds personal reception
of citizens
31,7
52,3
46,3
41,8 44,1
0
10
20
30
40
50
60
July-August
2021
February-March
2023
May 2023 July 2023 September 2023
© Razumkov Centre

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PPT - SIGMA-GIZ Academies - Topic 4 - Ukraine - Human rights and society.pdf