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© OECD
AjointinitiativeoftheOECDandtheEuropeanUnion,
principallyfinancedbytheEU
Competency Frameworks for
Senior Civil Ser...
AjointinitiativeoftheOECDandtheEuropeanUnion,
principallyfinancedbytheEU
Agenda
• Introductions
• What’s the role of a Sen...
AjointinitiativeoftheOECDandtheEuropeanUnion,
principallyfinancedbytheEU
What’s the role of a Senior Manager?
• Leading an...
AjointinitiativeoftheOECDandtheEuropeanUnion,
principallyfinancedbytheEU
Why is training and development
important?
• Impr...
AjointinitiativeoftheOECDandtheEuropeanUnion,
principallyfinancedbytheEU
Skills v Knowledge training – what’s
the differen...
AjointinitiativeoftheOECDandtheEuropeanUnion,
principallyfinancedbytheEU
What skills do Senior Managers need?
• Think what...
AjointinitiativeoftheOECDandtheEuropeanUnion,
principallyfinancedbytheEU
What form should Training and
Development take?
•...
AjointinitiativeoftheOECDandtheEuropeanUnion,
principallyfinancedbytheEU
Any Questions?
7
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Andy Smith, Workshop on on competency frameworks for senior civil servants, Podgorica 30 March 2016

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Presentation by Andy Smith, United Kingdom, given at the SIGMA workshop on Competency frameworks for senior civil servants, taking place in Podgorica 30 March 2016.

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Andy Smith, Workshop on on competency frameworks for senior civil servants, Podgorica 30 March 2016

  1. 1. © OECD AjointinitiativeoftheOECDandtheEuropeanUnion, principallyfinancedbytheEU Competency Frameworks for Senior Civil Servants Why Senior Managers should be interested in Training and Development Andy Smith, SIGMA Consultant, United Kingdom Podgorica, 30 March 2016
  2. 2. AjointinitiativeoftheOECDandtheEuropeanUnion, principallyfinancedbytheEU Agenda • Introductions • What’s the role of a Senior Manager? • Why is training and development important? • Skills v Knowledge training – what’s the difference? • What skills do Senior Managers need? • What form should Training and Development take? 1
  3. 3. AjointinitiativeoftheOECDandtheEuropeanUnion, principallyfinancedbytheEU What’s the role of a Senior Manager? • Leading and setting the strategic direction • Translating Ministerial/Company objectives into operational plans • Setting clear performance standards • Communicating clearly to achieve organisational goals • Managing through people – to deliver results 2
  4. 4. AjointinitiativeoftheOECDandtheEuropeanUnion, principallyfinancedbytheEU Why is training and development important? • Improving performance, productivity and profitability • Getting the best results from people • Attracting and retaining high calibre staff • Improving job satisfaction, morale and motivation • Organisational reputation • Enhanced opportunities – career development and promotion 3
  5. 5. AjointinitiativeoftheOECDandtheEuropeanUnion, principallyfinancedbytheEU Skills v Knowledge training – what’s the difference? • Technical/Knowledge training • job specific • essential to current role • Skills/Competency • more generic • enhance performance for both current and future roles • Portable to other organisations 4
  6. 6. AjointinitiativeoftheOECDandtheEuropeanUnion, principallyfinancedbytheEU What skills do Senior Managers need? • Think what applies to all roles, e.g. • Leadership  Setting Strategy, Direction and Operational Goals  Building Trust; Inspiring and Motivating Others • Management  Staff, Resource, Programme, Organisational Change etc. • Communications& Interpersonal  Written, Oral, Presentations, Media Handling  influencing, negotiating, stakeholder management • Problem Solving  Analysing, prioritising, creating & implementing solutions 5
  7. 7. AjointinitiativeoftheOECDandtheEuropeanUnion, principallyfinancedbytheEU What form should Training and Development take? • Remember • Senior management time is short • Not One Size Fits All • Training and Development can be a mix of • Structured Programmes • Coaching • Learning from peers • Job shadowing and interchange opportunities • Professional Qualifications • Classroom training often not the best vehicle 6
  8. 8. AjointinitiativeoftheOECDandtheEuropeanUnion, principallyfinancedbytheEU Any Questions? 7

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