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Taking a WISE Approach-
Implementing a Lone Worker
Service in a Diverse Workforce
Gerry Jarvis
Global WISE Safety Manager,...
Danone Nutricia – Our Diverse Field Teams
• 100 x Nutricia Medical Nurses
• Visiting Patient Homes
• Undertaking medical p...
Lone Working in a Diverse Work Force:
Our 3 Step Implementation Strategy
Perception Proactivity Practice
Perception Proactivity Practice
Lone Working – Our 3 Step Strategy:
Perception
• Identify the Risk
• Risk Assessment Tools...
Danone & Nutricia
• Mission: Health through Food for All
• Four Business Lines
• Danone Fresh Dairy Products
• Danone Wate...
Lone Working - 3 Step Strategy:
Proactivity
• Personal Safety Training - Suzy Lamplugh Trust
• Train the Trainer
• Tailore...
Lone Working - 3 Step Strategy:
Proactivity
• Lone Worker System – Peoplesafe
• 10 years expertise in lone worker market p...
Lone Working - 3 Step Strategy:
Proactivity
• Peoplesafe - Identicom
• Dedicated Device
• Easy to Use & Fit for Purpose
• ...
Lone Working - 3 Step Strategy:
Proactivity
• Peoplesafe - Implementation
• Successful Trial
• Colleagues “spread” word
• ...
Lone Working - 3 Step Strategy:
Practice
• Embedding Safe Behaviours
• Walking the WISE Talk
• Peoplesafe System Usage
• R...
Implementation of Lone Working in a Diverse
Workforce – Our 3 Step Strategy
Perception Proactivity Practice
Any Questions?
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Taking a wise approach implementing a lone worker service in a diverse workforce

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Taking a wise approach implementing a lone worker service in a diverse workforce

  1. 1. Taking a WISE Approach- Implementing a Lone Worker Service in a Diverse Workforce Gerry Jarvis Global WISE Safety Manager, Danone
  2. 2. Danone Nutricia – Our Diverse Field Teams • 100 x Nutricia Medical Nurses • Visiting Patient Homes • Undertaking medical procedures • Working in potential “high risk” and “rural” locations • 60 x Danone Nutricia Medical Sales Specialists: • Visiting Hospitals and Clinics • Evening meetings to Healthcare Professionals • Overnight hotel stays • 30 x Danone Nutricia Account Managers • Visiting retailers • Long distance travel • Overnight hotel stays
  3. 3. Lone Working in a Diverse Work Force: Our 3 Step Implementation Strategy Perception Proactivity Practice
  4. 4. Perception Proactivity Practice Lone Working – Our 3 Step Strategy: Perception • Identify the Risk • Risk Assessment Tools • Incident Reporting • Buddy System Failures • Create Lone Working Awareness • Focus Topics • Sharing Incidents • Engagement • What’s in it for me? – Going Home Safe • Our Goal: Zero Lone Working Incidents Risk Assessment
  5. 5. Danone & Nutricia • Mission: Health through Food for All • Four Business Lines • Danone Fresh Dairy Products • Danone Water • Danone Nutricia Early Life Nutrition • Nutricia Advanced Medical Nutrition • Danone Safety Programme: • WISE • Focus on Safe Behaviours • Active Involvement • Business Fundamental
  6. 6. Lone Working - 3 Step Strategy: Proactivity • Personal Safety Training - Suzy Lamplugh Trust • Train the Trainer • Tailored training to specific job roles • Lone Working Strategies • Dynamic Risk Assessment • Lone Worker System – Peoplesafe Perception Proactivity Practice
  7. 7. Lone Working - 3 Step Strategy: Proactivity • Lone Worker System – Peoplesafe • 10 years expertise in lone worker market place • Variety of devices and solutions for different needs • Immediate response in an emergency 24/7 x 365. • Partners with Suzy Lamplugh Trust Perception Proactivity Practice
  8. 8. Lone Working - 3 Step Strategy: Proactivity • Peoplesafe - Identicom • Dedicated Device • Easy to Use & Fit for Purpose • Discreet • Three Levels of Status: • Green / Amber / Red • Man Down Function • Tracks to 10 metres • Dual Sim Functionality • Remote Monitoring Centre (First County Monitoring) • Lone Worker Monitoring Service 24/7 x 365 • Fully trained. • Accredited to NSI Gold Standard, BS8484 & 5979 CAT II & ISO9000. Perception Proactivity Practice
  9. 9. Lone Working - 3 Step Strategy: Proactivity • Peoplesafe - Implementation • Successful Trial • Colleagues “spread” word • Confidence & Trust in Peoplesafe • Created Engagement • Team Training Sessions • Back Up Support Perception Proactivity Practice
  10. 10. Lone Working - 3 Step Strategy: Practice • Embedding Safe Behaviours • Walking the WISE Talk • Peoplesafe System Usage • Refresher Training • Feedback • Near Miss Reporting System • Every incident reported and acted upon. • Sharing Learnings • Continual Improvement • Monitoring Usage Perception Proactivity Practice
  11. 11. Implementation of Lone Working in a Diverse Workforce – Our 3 Step Strategy Perception Proactivity Practice
  12. 12. Any Questions?

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