SGS Group Presentation

9,439 views

Published on

SGS is the world’s leading inspection, verification, testing and certification company. Recognized as the global benchmark for quality and integrity, we employ over 56 000 people and operate a network of more than 1 000 offices and laboratories around the world

  • I appreciate your post. I also wrote that SMS advertising provides a cost effective method of targeting promotions to specific customer profiles. You might want to remind customers of specific events or promotions, but for whatever reasons, SMS allows you to pass information directly to the right customer at very affordable prices and fast delivery.
    iso 9000
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

SGS Group Presentation

  1. 1. COMPLETE TRUST July 2009
  2. 2. ABOUT US <ul><li>World’s leading inspection, verification, testing and certification company </li></ul><ul><li>Experts at: </li></ul><ul><ul><li>Providing competitive advantage </li></ul></ul><ul><ul><li>Driving sustainability </li></ul></ul><ul><ul><li>Delivering trust </li></ul></ul><ul><li>56,000 employees, including: </li></ul><ul><ul><li>Scientists, engineers, doctors, chemists, auditors and inspectors </li></ul></ul><ul><li>1,000 offices and laboratories globally </li></ul>
  3. 3. OUR VISION <ul><li>We aim to be the most competitive and the most productive service organisation in the world. </li></ul><ul><li>Our core competencies in inspection , verification , testing and certification are being continuously improved to be best-in-class . They are at the heart of what we are. </li></ul><ul><li>Our chosen markets will be solely determined by our ability to be the most competitive and to consistently deliver unequalled service to our customers all over the world. </li></ul>
  4. 4. OUR VALUES <ul><li>Passion </li></ul><ul><li>Integrity </li></ul><ul><li>Entrepreneurship </li></ul><ul><li>Innovative spirit </li></ul>
  5. 5. OUR HISTORY <ul><li>Founded in 1878 as a grain inspection company </li></ul><ul><li>Expanded beyond agriculture in early and mid 20 th century to: </li></ul><ul><ul><li>Minerals </li></ul></ul><ul><ul><li>Oil, gas and chemicals </li></ul></ul><ul><ul><li>Consumer goods </li></ul></ul><ul><ul><li>Industrial sector </li></ul></ul><ul><li>Listed in 1981 </li></ul><ul><li>Growth and diversification continued throughout last half of the century </li></ul><ul><li>Current structure of ten business units initiated in 2001 </li></ul>
  6. 6. WORKING ACROSS INDUSTRIES AND GEOGRAPHIES <ul><li>Inspection </li></ul><ul><li>Verification </li></ul><ul><li>Testing </li></ul><ul><li>Certification </li></ul>
  7. 7. WE BUILD TRUST THROUGHOUT SUPPLY CHAINS
  8. 8. ALBERTA GERMANY DELHI MISSISSAUGA HERD FEED SUPPLIED UNDER HACCP STANDARDS PRE-CLINICAL SAFETY ASSESSED PESTICIDES YOGURT ANALYSED AND CERTIFIED SAFE FOR CONSUMPTION TASTED AND APPROVED BY JESSICA
  9. 9. HIKARUA FARM CLYDESDALE CAPE TOWN MANCHESTER SHEEP DIPPED FOR WARBLE FLY LOWER PASTURE GRADED AS FINE MERINO AT SPINNER'S RECEIVING STATION TOURNAMENT GRADE BAIZE, DYED AND CUT KEEPING THE BALL ROLLING
  10. 10. CAMEROON BRITISH COLUMBIA ALICANTE KINGSTON SUSTAINABLE FOREST MANAGED QUALITY ASSURED ASH LOGS CUT TO ORDER GUITAR HAND-MADE BY QUALIFIED CRAFTSMEN MADE TO SING BY DAVID
  11. 11. MONTFERRAND HOUSTON ASUNCION SYDNEY BIO-ACTIVE BABY FOOD CHECKED LAB PROTOCOLS DEFINED FOR FDA APPROVAL IN CLINIC PACKAGED UNDER MONITORED STERILE CONDITIONS BEN AND CARA CAN’T WAIT FOR THEIR BREAKFAST
  12. 12. DETROIT HO CHI MINH CITY ITALY MILWAUKEE OFF-LEASE VAN CHECKED FOR FAST REMARKETING PIZZA OVENS BUILT ACCORDING TO SPECIFICATIONS TOMATOES GROWN FROM PEST-FREE CERTIFIED CROP SANDRO’S PIZZAS TASTE THE BEST AND ARE DELIVERED ON TIME
  13. 13. MOSCOW GUANGZHOU TEXAS BUENOS AIRES ENVIRONMENTAL IMPACT ASSESSMENT ORE QUALITY AND QUANTITY CONTROLLED TRUCK VERIFIED AND SOLD ON INTERNET MAKING SURE SAMUEL CAN STILL MAKE HIS BIRDIE
  14. 14. OUR BUSINESSES <ul><li>Agricultural Services </li></ul><ul><li>Minerals Services </li></ul><ul><li>Oil, Gas & Chemicals Services </li></ul><ul><li>Life Science Services </li></ul><ul><li>Consumer Testing Services </li></ul><ul><li>Systems & Services Certification </li></ul><ul><li>Industrial Services </li></ul><ul><li>Environmental Services </li></ul><ul><li>Automotive Services </li></ul><ul><li>Governments & Institutions Services </li></ul>
  15. 16. AGRICULTURAL SERVICES <ul><li>Customer challenges: </li></ul><ul><ul><li>Quality and reliability in the supply chain </li></ul></ul><ul><ul><li>Reduced risks in transactions, improved quality and increased peace of mind </li></ul></ul><ul><li>For example: </li></ul><ul><ul><li>Sustainability of biofuels </li></ul></ul><ul><li>Our key services: </li></ul><ul><ul><li>Trade and shipping related services </li></ul></ul><ul><ul><li>Supply chain monitoring </li></ul></ul><ul><ul><li>Food and feed safety </li></ul></ul><ul><ul><li>Outsourcing </li></ul></ul><ul><ul><li>Seed and crop services </li></ul></ul>SGS MEANS EFFICIENCY
  16. 17. CASE STUDY <ul><li>Making sure biofuels work: </li></ul><ul><ul><li>Both the United States and the European Union set ambitious targets for the integration of biofuels into the transportation fuel supply </li></ul></ul><ul><ul><li>We help customers successfully meet the regulatory and reporting requirements of standards such as RTFO and others as they are introduced elsewhere in the European Union and around the world </li></ul></ul>
  17. 19. MINERALS SERVICES <ul><li>Customer challenges: </li></ul><ul><ul><li>Reduce risk, enhance value and maximise returns </li></ul></ul><ul><li>For example: </li></ul><ul><ul><li>Purpose built laboratory to support exploration for a major gold company </li></ul></ul><ul><ul><li>Pilot plants paving the way </li></ul></ul><ul><li>Our key services: </li></ul><ul><ul><li>Reliable, independent testing in the following areas: </li></ul></ul><ul><ul><ul><li>Non-ferrous metals and precious minerals </li></ul></ul></ul><ul><ul><ul><li>Steel and steel making raw materials </li></ul></ul></ul><ul><ul><ul><li>Energy minerals </li></ul></ul></ul><ul><ul><ul><li>Fertilizers and dry chemicals </li></ul></ul></ul><ul><ul><ul><li>Industrial minerals </li></ul></ul></ul><ul><ul><ul><li>Technical risk reduction </li></ul></ul></ul><ul><ul><ul><li>Financial risk reduction </li></ul></ul></ul><ul><ul><ul><li>Operational expertise </li></ul></ul></ul>SGS MEANS PRECISION
  18. 20. CASE STUDY <ul><li>Gold industry: </li></ul><ul><ul><li>We provided a purpose-built laboratory in a remote location to address a major gold company’s analysis needs, processes over 6000 samples per month </li></ul></ul><ul><ul><li>Increased mine throughput 60% without recourse to new equipment and later doubled throughput at the same plant </li></ul></ul><ul><li>Pilot plants: </li></ul><ul><ul><li>Pilot plant testing helps customers test and refine processes for the most efficient extraction of metals and minerals while minimising the environmental impact of mining </li></ul></ul><ul><ul><li>Pilot plants help customers mimic the conditions under which their actual processing plants will operate </li></ul></ul>
  19. 22. OIL, GAS & CHEMICALS SERVICES <ul><li>Customer challenges: </li></ul><ul><ul><li>Increase speed and quality of decision making </li></ul></ul><ul><ul><li>Protect and secure business interest around the globe </li></ul></ul><ul><ul><li>Increase flexibility to do business </li></ul></ul><ul><li>For example: </li></ul><ul><ul><li>FluidPro Portable Analytic Laboratories TM </li></ul></ul><ul><ul><li>Fuel Marking in Kenya </li></ul></ul><ul><li>Our key services: </li></ul><ul><ul><li>Upstream Services </li></ul></ul><ul><ul><ul><li>Exploration and Appraisal </li></ul></ul></ul><ul><ul><ul><li>Design and Commissioning </li></ul></ul></ul><ul><ul><ul><li>Production Operations </li></ul></ul></ul><ul><ul><li>Downstream Services </li></ul></ul><ul><ul><ul><li>Distribution and Retail </li></ul></ul></ul><ul><ul><ul><li>Logistics </li></ul></ul></ul><ul><ul><ul><li>Refining and Processing </li></ul></ul></ul>SGS MEANS PROGRESS
  20. 23. CASE STUDY <ul><li>FluidPro Portable Analytic Laboratories TM : </li></ul><ul><ul><li>Brings laboratory onsite </li></ul></ul><ul><ul><li>PVT, production chemistry, sampling and high pressure / temperature fluid transfer services </li></ul></ul><ul><ul><li>On-platform, at a centralised shore base or as a stand alone lab, FluidPro cuts down turnaround time </li></ul></ul><ul><li>Fuel Marking in Kenya: </li></ul><ul><ul><li>Protects integrity of fuel supplies for transport, heating and production sectors </li></ul></ul><ul><ul><li>Prevent and deter fuel adulteration, illegal importation, dumping of tax exempt fuel and the export of subsidised fuels </li></ul></ul><ul><ul><li>Reduces illegal trade and protects tax and sales revenues </li></ul></ul>
  21. 25. LIFE SCIENCE SERVICES <ul><li>Customers challenges: </li></ul><ul><ul><li>Ensure the quality, safety and effectiveness of pharmaceuticals and other life science products </li></ul></ul><ul><ul><li>Make the “ Go / No-Go” decisions </li></ul></ul><ul><ul><li>Reduce time to market </li></ul></ul><ul><li>For example: </li></ul><ul><ul><li>Early phase clinical development </li></ul></ul><ul><ul><li>Harmonised quality control for a multinational company </li></ul></ul><ul><li>Our key services: </li></ul><ul><ul><li>Quality control testing and contract analytical services </li></ul></ul><ul><ul><li>Clinical research for Phase I to IV clinical trials </li></ul></ul><ul><ul><li>Bio-analytical services </li></ul></ul>SGS MEANS QUALITY
  22. 26. CASE STUDY <ul><li>Early phase clinical development: </li></ul><ul><ul><li>Race against time, delays can cost millions and prevent availability of life saving treatments </li></ul></ul><ul><ul><li>Cut an early phase clinical development by 4 months resulting from innovative trial design </li></ul></ul><ul><li>Harmonised quality control for a multinational company: </li></ul><ul><ul><li>Developing quality control capabilities and processes that work across multiple manufacturing sites/countries </li></ul></ul><ul><ul><li>European-based multinational needed to outsource microbiological testing </li></ul></ul><ul><ul><li>We tested samples in China and Europe, helping to implement a harmonised solution </li></ul></ul>
  23. 28. CONSUMER TESTING SERVICES <ul><li>Customer challenges: </li></ul><ul><ul><li>Reducing quality, social and environmental risks </li></ul></ul><ul><ul><li>Eliminating defects at early stages of production </li></ul></ul><ul><ul><li>Ensuring quality, performance and compliance with local and international requirements </li></ul></ul><ul><ul><li>Achieving a faster time to market, avoiding regulatory and non-compliance bottlenecks </li></ul></ul><ul><ul><li>Managing social and environmental impacts of products throughout lifecycle </li></ul></ul><ul><ul><li>Substantiating product claims to maintain a competitive edge </li></ul></ul><ul><li>For example: </li></ul><ul><ul><li>Product recalls </li></ul></ul><ul><ul><li>Demonstrating sustainability </li></ul></ul><ul><li>Our key services: </li></ul><ul><ul><li>Product testing, certification, verification, inspection and assessment </li></ul></ul><ul><ul><li>Supplier audits and consulting services to the Electrical & Electronics, Textiles, Footwear, Hardlines and Food sectors </li></ul></ul>SGS MEANS SUSTAINABILITY
  24. 29. CASE STUDY <ul><li>Product recalls and loosely controlled supply chains hurt everyone: </li></ul><ul><ul><li>Help our customers reduce the scale and impact of recalls, trace products </li></ul></ul><ul><ul><li>Ensure that the proper procedures are put in place to minimise the possibility </li></ul></ul><ul><li>Demonstrating sustainability: </li></ul><ul><ul><li>Consumers obviously expect to buy healthy and safe products </li></ul></ul><ul><ul><li>Eco-labelling and eco-design </li></ul></ul><ul><ul><li>Supply chain management against CSR principles </li></ul></ul>
  25. 31. SYSTEMS & SERVICES CERTIFICATION <ul><li>Customer challenges: </li></ul><ul><ul><li>Stringent quality, environmental, safety and security criteria </li></ul></ul><ul><ul><li>Controlling the supply chain to exceed customer requirements </li></ul></ul><ul><ul><li>Improving and sustaining the performance of processes and bottom-line results </li></ul></ul><ul><ul><li>Improving the relevant professional skills of their people  </li></ul></ul><ul><li>For example: </li></ul><ul><ul><li>7 Star Hotel Certification </li></ul></ul><ul><ul><li>Single food audit for Korea-Dongah Flour Mills Company </li></ul></ul><ul><li>Our key services: </li></ul><ul><ul><li>Audit / certification against general management systems standards or against industry-specific standards </li></ul></ul><ul><ul><li>Customised audit solutions </li></ul></ul><ul><ul><li>Training services </li></ul></ul>SGS MEANS EXCELLENCE
  26. 32. CASE STUDY <ul><li>7 Star Hotel Certification: </li></ul><ul><ul><li>Created a new voluntary hotel classification criterion called “SGS 7 stars” </li></ul></ul><ul><ul><li>Designed to identify the extra luxurious services </li></ul></ul><ul><ul><li>Validated by an international technical committee </li></ul></ul><ul><li>Single Food Audit: </li></ul><ul><ul><li>Introduced the first Single Food Audit Pack, combines the elements of the ISO 9001, ISO 22000, HACCP, GMP, BRC and IFS safety and quality management standards. </li></ul></ul><ul><ul><li>Korea-Dongah Flour Mills Company combined the requirements of ISO 9001 and ISO 22000 into one audit covering their quality and food safety management systems. </li></ul></ul>
  27. 34. INDUSTRIAL SERVICES <ul><li>Customer challenges: </li></ul><ul><ul><li>Assuring lifetime asset integrity – from design to decommissioning </li></ul></ul><ul><ul><li>Reducing complexity and assure quality and safety in worldwide supply chains and operations </li></ul></ul><ul><ul><li>Reducing technical and operational risk </li></ul></ul><ul><ul><li>Regulatory and contractual compliance </li></ul></ul><ul><li>For example: </li></ul><ul><ul><li>Asset integrity management for Karachaganak Petroleum </li></ul></ul><ul><li>Our key services: </li></ul><ul><ul><li>Project Management, Project Monitoring </li></ul></ul><ul><ul><li>Supply Chain Services </li></ul></ul><ul><ul><li>Product and Import Certification </li></ul></ul><ul><ul><li>Non-destructive testing (NDT) and Laboratory Material Testing </li></ul></ul><ul><ul><li>In-service inspection (Statutory & Voluntary) </li></ul></ul><ul><ul><li>Asset Integrity Management (AIM) </li></ul></ul><ul><ul><li>Technical Staffing Services </li></ul></ul><ul><ul><li>Training </li></ul></ul>SGS MEANS RELIABILITY
  28. 35. CASE STUDY <ul><li>Asset integrity management for Karachaganak Petroleum: </li></ul><ul><ul><li>The Karachaganak field is one of the world’s largest gas condensate reserves </li></ul></ul><ul><ul><li>Asset integrity management and risk based inspection services </li></ul></ul><ul><ul><li>Limiting plant failures and unnecessary downtime </li></ul></ul><ul><ul><li>Ensures a steady flow of natural gas to markets around the world </li></ul></ul>
  29. 37. ENVIRONMENTAL SERVICES <ul><li>Customer challenges: </li></ul><ul><ul><li>Understanding and reducing environmental risks </li></ul></ul><ul><ul><li>Optimising processes to work effectively within the environmental regulations </li></ul></ul><ul><li>For example: </li></ul><ul><ul><li>Kolliken – hazardous waste site toxin analysis </li></ul></ul><ul><li>Our key services: </li></ul><ul><ul><li>Air </li></ul></ul><ul><ul><li>Asbestos </li></ul></ul><ul><ul><li>Climate Change </li></ul></ul><ul><ul><li>Consultancy </li></ul></ul><ul><ul><li>Energy </li></ul></ul><ul><ul><li>Environmental Drilling </li></ul></ul><ul><ul><li>Hazardous Goods </li></ul></ul><ul><ul><li>Indoor Environmental Quality </li></ul></ul><ul><ul><li>Laboratories </li></ul></ul><ul><ul><li>Noise and Vibrations </li></ul></ul><ul><ul><li>Soil </li></ul></ul><ul><ul><li>Waste </li></ul></ul><ul><ul><li>Water </li></ul></ul>SGS MEANS LICENSE TO OPERATE
  30. 38. CASE STUDY <ul><li>Kolliken – hazardous waste site toxin analysis: </li></ul><ul><ul><li>One of the largest hazardous waste sites in Switzerland </li></ul></ul><ul><ul><li>Pollutants could have posed a problem to local water supply </li></ul></ul><ul><ul><li>Site excavated, sorted and then disposed of </li></ul></ul><ul><ul><li>SGS screens the waste for toxins and micro-pollutants which then determines whether the waste is incinerated, moved to a more secure waste facility or stored, in the case of the extremely toxic substances </li></ul></ul><ul><ul><li>Our Institute for Applied Chromatography in Belgium has pioneered several technologies in this area, including micro pollutant and dioxin screening </li></ul></ul>
  31. 40. AUTOMOTIVE SERVICES <ul><li>Customer challenges: </li></ul><ul><ul><li>Effective execution of a Road Safety Program </li></ul></ul><ul><ul><li>Maximising remarketing value and speed to market  </li></ul></ul><ul><ul><li>Monitoring quality of vehicles from factory to client </li></ul></ul><ul><li>For example: </li></ul><ul><ul><li>London’s Black Cabs </li></ul></ul><ul><li>Our key services: </li></ul><ul><ul><li>Vehicle Safety and Emission Inspection </li></ul></ul><ul><ul><li>Road Safety Enforcement </li></ul></ul><ul><ul><li>Vehicle Registration </li></ul></ul><ul><ul><li>Driver Licensing </li></ul></ul><ul><ul><li>Traffic Technology Testing and Verification </li></ul></ul><ul><ul><li>Vehicle Inspection and Verification </li></ul></ul><ul><ul><li>Damage Prevention Inspection </li></ul></ul><ul><ul><li>Remarketing Inspection </li></ul></ul><ul><ul><li>Mystery Shopping and Auditing </li></ul></ul>SGS MEANS INSPECTION
  32. 41. CASE STUDY <ul><li>London’s Black Cabs </li></ul><ul><ul><li>Provide licensing and inspection services for all 21,000 Black Cabs and 50,000 private hire vehicles </li></ul></ul><ul><ul><li>Manage four inspection centres </li></ul></ul><ul><ul><li>Created call centre </li></ul></ul><ul><li>Provide similar services in: </li></ul><ul><ul><li>Buenos Aires, Argentina </li></ul></ul><ul><ul><li>Ireland </li></ul></ul><ul><ul><li>Ivory Coast </li></ul></ul><ul><ul><li>Chile </li></ul></ul>
  33. 43. GOVERNMENTS & INSTITUTIONS SERVICES <ul><li>Customer challenges: </li></ul><ul><ul><li>Facilitate trade, support good governance and promote sustainable development by combating counterfeits, improving import /export processing, assessing and improving visibility and accountability </li></ul></ul><ul><li>For example: </li></ul><ul><ul><li>Product Conformity Programmes </li></ul></ul><ul><li>Our key services: </li></ul><ul><ul><li>Revenue enhancement: </li></ul></ul><ul><ul><ul><li>Import verification and destination inspection </li></ul></ul></ul><ul><ul><ul><li>Conformity assessment </li></ul></ul></ul><ul><ul><ul><li>Trade compliance and security </li></ul></ul></ul><ul><ul><li>Trade efficiency: </li></ul></ul><ul><ul><ul><li>ValiTrade and TradeNet </li></ul></ul></ul><ul><ul><ul><li>Cargo scanning </li></ul></ul></ul><ul><ul><ul><li>Transit monitoring </li></ul></ul></ul><ul><ul><li>Aid efficiency: </li></ul></ul><ul><ul><ul><li>Aid monitoring </li></ul></ul></ul><ul><ul><ul><li>NGO benchmarking </li></ul></ul></ul><ul><ul><ul><li>Forestry monitoring </li></ul></ul></ul>SGS MEANS COMPLIANCE
  34. 44. CASE STUDY <ul><li>Product Conformity Assessment Programme: </li></ul><ul><ul><li>Ensures imported products conform with applicable national standards and regulations – prior to their shipment </li></ul></ul><ul><ul><li>Demonstrates compliance regulatory requirements and helps combat counterfeit. </li></ul></ul><ul><ul><li>Active programmes around the world including: </li></ul></ul><ul><ul><ul><li>Algeria </li></ul></ul></ul><ul><ul><ul><li>Kenya </li></ul></ul></ul><ul><ul><ul><li>Saudi Arabia </li></ul></ul></ul><ul><ul><ul><li>Iran </li></ul></ul></ul><ul><ul><ul><li>Russia (GOST) </li></ul></ul></ul><ul><ul><ul><li>Nigeria </li></ul></ul></ul><ul><ul><ul><li>Indonesia </li></ul></ul></ul>
  35. 46. DELIVERING COMPETITIVE ADVANTAGE <ul><li>Enhancing quality </li></ul><ul><li>Reducing risk </li></ul><ul><li>Improving productivity </li></ul><ul><li>Ensuring compliance </li></ul>
  36. 47. WHAT MAKES US DIFFERENT? <ul><li>Working across industries </li></ul><ul><li>Thinking globally </li></ul><ul><li>Acting locally </li></ul><ul><li>Covering supply chains </li></ul><ul><li>Using the right technology </li></ul><ul><li>Culture of integrity </li></ul>
  37. 48. RELY ON OUR MOST IMPORTANT ASSETS <ul><li>Our People </li></ul><ul><li>Our Expertise </li></ul><ul><li>Our Commitment </li></ul>
  38. 49. DISCOVER MORE VISIT SGS.COM
  39. 50. WWW.SGS.COM © SGS SA 2009. ALL RIGHTS RESERVED.

×