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SFScon15 - Davide Montesin: "Open Forms for e-Gov"

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Presentation held during SFScon15 - Free Software Conference, 13.11.2015 @ TIS innovation park, Bolzano
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There is a set of forms in the civic network of South Tyrol that allows citizen or companies to interact with the public administration. The eGov Competence Center has started a project to migrate many of this forms to an open standard and open software. The project is now in production phase.

As a technical lead I will show an overview of the technical architecture, the orbeon software, the wysiwyg form editor and how they were integrated in the civic network. I will also show how the form submission is connected to the private area of the citizen and to the offices information systems. The communication between citizen and the government is now quicker than before and can soon become a “zero-paper” workflow!

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SFScon15 - Davide Montesin: "Open Forms for e-Gov"

  1. 1. Open forms for e-Gov by Davide Montesin <d@vide.bz> (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 1 / 18
  2. 2. Project Migration of a part of the forms of civic network to web + xml + process (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 2 / 18
  3. 3. Team (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 3 / 18
  4. 4. Goals Easy for citizen pure web (a web browser is enough, no plugin) "wizard style" forms integration in the civic network Easy for offices visual design/creation of forms integration with protocol/backoffices (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 4 / 18
  5. 5. Open Open standard XML format: W3C XForms standard Use of open software forms engine: Orbeon open source code has made easier the interoperability with local systems we have sent back to the community feedbacks and some improvement we made (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 5 / 18
  6. 6. Forms features 1: pre-compiled fields personal data are automatically copied into forms (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 6 / 18
  7. 7. Forms features 2: validation and help Form validates type, syntax and requireness Is possible to define custom hints and error messages Form changes dynamically showing only applicable fields (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 7 / 18
  8. 8. Forms features 3: advanced validations it is possible to define (simple) calculation or conditions between controls it is possible to populate list of values from external web services (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 8 / 18
  9. 9. Forms features 4: protocol The form is protocolled in real time (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 9 / 18
  10. 10. Forms Builder! (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 10 / 18
  11. 11. Builder: palette and visual form controls can be drag&drop into the page each section of the page can be splitted indipendently in 1, 2 or more columns (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 11 / 18
  12. 12. Builder: field properties requireness (can be dynamic), type, contraints custom help and error messages formulas (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 12 / 18
  13. 13. Builder: reusable sections it is possible to create custom reusable section globally office (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 13 / 18
  14. 14. Architecture Each form data is saved as a standard xml (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 14 / 18
  15. 15. High level architecture (italian language) (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 15 / 18
  16. 16. Status The project entered the production phase at Jan 2015 Online 13.2 Ufficio Beni archeologici / Amt für Bodendenkmäler 32.4 Ufficio Caccia e pesca / Amt für Jagd und Fischerei 38. Mobilità / Mobilität Ufficio Affari di gabinetto / Amt für Kabinettsangelegenheiten Work in progess About 25 new forms in the following areas tourism, association, education, ... municipalities (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 16 / 18
  17. 17. The future connect further related forms together save as draft involve more offices and municipalities (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 17 / 18
  18. 18. SFScon 2015: Open forms for e-Gov (C) 2013-2015 Davide Montesin <d@vide.bz> - License: CC BY NC ND Open forms for e-Gov - TIS innovation park South Tyrol 18 / 18

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