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Making The Google Display
Network Work For You
Aaron Levy, Tinuiti
Sara Ulrich, Tinuiti
Michelle Morgan, Clix
Joel Bondorosky, PPC Designs
Meet The Panelists
Aaron Levy
Director of Paid Search, Tinuiti
@bigalittlea
Joel Bondorowsky
Founder, PPC Designs
@liquidjoel
Sara Ulrich
Paid Search Strategist, Tinuiti
Michelle Morgan
Director of Client Services, Clix
@michellemsem
What we’re gonna tell you
Meet Your New Friends
GDN In The Real World (If We Got Time)
Google Display Network + Marketing “Funnels”
Right People vs. Right Place vs. Right Time
Looking Beyond The Click
Exploring Old Ad Units In New Ways
Exploring New Ad Units!
Brand Sensitivity + Fraud Protection
Paid Search
Shopping
& Feed
Amazon
Marketplaces
Affiliate
Marketing
Paid Social
Performance
Displays
SEO
Search Engine Optimization
CRO
Conversion Rate Optimization
CRM and
Email Marketing
Creative Services
Integrated
Media Strategy
Analytics and
Marketing Science
Meet Tinuiti
AWARENESS
INTEREST
CONSIDERATION
CONVERSION
CUSTOMER
the audience knows what they want but
no idea where to get it or what to look for
hopefully, the audience buys a ton of stuff- we
start the cycle up again with retention marketing
the audience knows next to nothing
the audience has a general idea of what
they want, but need to weigh their options!
the audience knows what they want, they
know from where and what price. they buy it!
AWARENESS
INTEREST
CONSIDERATION
CONVERSION
CUSTOMER
AWARENESS
INTEREST
CONSIDERATION
CONVERSION
CUSTOMER
most PPC-er’s only
touch the book-ends!
prospectingremarketing
Display Can Be A Little Misunderstood!
What You’re Doing
Optimizing based on
click performance
Evaluating
prospecting, gsp,
retargeting and with
the same lens
Trusting partners and
GA
What You Should
Be Doing
Optimize on
discounted view
based performance
Measure each
interaction as part of a
journey
Trust no one – use
your own source of
truth
Why Should
You Do it?
You’re more likely to
survive a plane crash
than to click on a
display ad
Each tactic yields
different
incrementality
Do I need to explain
this part…?
9
the right message
means nothing to the
wrong person
26-35 age bracket – male (duh)
bachelor’s degree from private school
good salary (thanks tinuiti!)
new-ish homeowner – needs some work
owns 2011 car, not entirely sure where it is
hockey + bowling 1x/week, golf 2x
frequent traveler but Philly resident
single person LLC for random consulting
value-driven purchase habits
Audience-Based Content BasedContext-Based
remarketing
in-market
affinity
custom intent / affinity
age / gender
parental status
topic targeting
keywords
placements
Audience-Based Targeting
Find the right people for the job:
In-market
find users who show behavior that
indicates they’re ready to buy what
you’re selling RIGHT NOW.
e.g. someone has been Ubering a lot
and visiting CarFax over and over is
likely shopping for a car.
Affinity
someone who reads a lot of blogs,
subscribes to Sherman’s Travel and is
trying to learn new languages likely
has an affinity for international travel
Remarketing &
Similar Audiences
users who’ve been to certain parts
of your site. Cart abandoners work
well.
Hey Google, go out and find people
with the same behavior as
converters!
Parental Status
Identify someone who is
perceived to be responsible for
tiny humans.
Age + Gender
...it’s how old you are. and your
gender....
In-market
find users who show behavior that
indicates they’re ready to buy what
you’re selling RIGHT NOW.
e.g. someone has been Ubering a lot
and visiting CarFax over and over is
likely shopping for a car.
Affinity
someone who reads a lot of blogs,
subscribes to Sherman’s Travel and is
trying to learn new languages likely
has an affinity for international travel
Remarketing &
Similar Audiences
users who’ve been to certain parts
of your site. Cart abandoners work
well.
Hey Google, go out and find people
with the same behavior as
converters!
Parental Status
Identify someone who is
perceived to be responsible for
tiny humans.
Age + Gender
...it’s how old you are. and your
gender....
Interests Attributes Actions
Audience Specificity Aligns Well With Marketing Funnel
Reach
Demographics
Affinity
In Market/Custom Intent
Similar Audiences
Remarketing
CRM
Control BOFU
TOFU
“Work Aaron” was served the following ads:
I get it… but also I don’t get it
Let’s Talk Tracking + Bidding
Or how I learned it’s risky to be clique-y
Get it? Cliques. Like clicks.
They’re both bad if it’s all you do.
I’m very funny.
Ok wait a second, why shouldn’t we measure on clicks alone?
8% 85%
8% of internet
users account for
85% of clicks
35% <
35% click < 5 ads a month
50% =
source: bannerblindness.org
These ads are VERY clicky because clicky makey happy
Google Display Bidding is (For Now) Entirely Click Based
CPM
SMART CPA
How display is normally bought, but
Google insists on being different.
An option for abnormally high CTR’s,
but probably not otherwise
How Google decided we should buy
display.
Good for GDN, not good for other
networks
Leveraging tCPA/tROAS to let Google
automate bidding (and potentially
targeting).
Great when volume exists and
expectations make sense
New-ish bidding strategy from Google
enables you to pay only for the
conversions you receive.
Amazing on paper but… a volume
killer if Google loses
CPC
What Weight Should Views Get?
Are view throughs a nice to know metric, or THE metric? It depends.
42%
click
58%
view
28%
click
72%
view
2
Aaron’s ludicrously oversimplified view through weighting
bigger ask or complicated conversion? Weigh early touches more!
prospecting
(image)
prospecting
(text or product)
retargeting
(static)
retargeting
(dynamic)
40-50%
30-40%
15%
10%
Ad Units Of Old
Responsive Ads Are Powerful
Ads re-size to fit every shape, format, color and device
Responsive Ads Are Powerful… and Dangerous
Make sure every mix of headlines/images/descriptions make sense, or
else..
Gmail Ads Have Evolved Over The Years – Can Be Wildly
Successful IF You Do them Right
Ad Units Anew!
Google Gallery Ads (And Showcase) – Display In Search?!?
New rich media,
image driven ads in
search – largely
designed for top of
funnel keywords.
The lines are blurring
between search and
display!
Discovery Ads – Google’s Answer To Native
Not search, Not Display
NOT RESPONSIVE
A standalone ad experience.
Volume was tiny in testing, but
fits the narrative of growing a
Google ecosystem.
Brand Sensitivity +
Basic Junk Prevention
Proactively Eliminate Sensitive Categories
get rid of junk
before it appears
Proactively Eliminate Sensitive Placements
because sometimes, our
audiences values may not quite
align with brand values
bit.ly/stopbadnews
will help you avoid wild “news”
stories. hat tip @ginnymarvin
What Should I Look For In A Placement Audit
use =importxml(CELL, “//title/text()”) in google sheets to pull titles in bulk!
• abnormally high ctr or cvr
• bad + off brand titles
• high CPC
• foreign language sites
• parked domains
• anything suspicious
What About Apps? Should I Still Be There?
bit.ly/killapps
will give you tips on
how to eliminate
apps en masse,
but be careful…
hat tip to @ppckirk
Real World Discussion
3
Gmail Ads For Education
Had trouble achieving scale in search, so
turned to gmail!
Adjusted messaging to land on flexibility +
affordability rather than urgency
targeted with potential students using the
best search keywords and competitors.
Scaled enrollments by 7,000 at an overall
25% lower cost per enrollment!

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Aaron Levy — Advanced PPC #8: Making The Google Display Network Work For You

  • 1. 1 Making The Google Display Network Work For You Aaron Levy, Tinuiti Sara Ulrich, Tinuiti Michelle Morgan, Clix Joel Bondorosky, PPC Designs
  • 2. Meet The Panelists Aaron Levy Director of Paid Search, Tinuiti @bigalittlea Joel Bondorowsky Founder, PPC Designs @liquidjoel Sara Ulrich Paid Search Strategist, Tinuiti Michelle Morgan Director of Client Services, Clix @michellemsem
  • 3. What we’re gonna tell you Meet Your New Friends GDN In The Real World (If We Got Time) Google Display Network + Marketing “Funnels” Right People vs. Right Place vs. Right Time Looking Beyond The Click Exploring Old Ad Units In New Ways Exploring New Ad Units! Brand Sensitivity + Fraud Protection
  • 4. Paid Search Shopping & Feed Amazon Marketplaces Affiliate Marketing Paid Social Performance Displays SEO Search Engine Optimization CRO Conversion Rate Optimization CRM and Email Marketing Creative Services Integrated Media Strategy Analytics and Marketing Science Meet Tinuiti
  • 6. the audience knows what they want but no idea where to get it or what to look for hopefully, the audience buys a ton of stuff- we start the cycle up again with retention marketing the audience knows next to nothing the audience has a general idea of what they want, but need to weigh their options! the audience knows what they want, they know from where and what price. they buy it! AWARENESS INTEREST CONSIDERATION CONVERSION CUSTOMER
  • 8. Display Can Be A Little Misunderstood! What You’re Doing Optimizing based on click performance Evaluating prospecting, gsp, retargeting and with the same lens Trusting partners and GA What You Should Be Doing Optimize on discounted view based performance Measure each interaction as part of a journey Trust no one – use your own source of truth Why Should You Do it? You’re more likely to survive a plane crash than to click on a display ad Each tactic yields different incrementality Do I need to explain this part…?
  • 9. 9 the right message means nothing to the wrong person
  • 10. 26-35 age bracket – male (duh) bachelor’s degree from private school good salary (thanks tinuiti!) new-ish homeowner – needs some work owns 2011 car, not entirely sure where it is hockey + bowling 1x/week, golf 2x frequent traveler but Philly resident single person LLC for random consulting value-driven purchase habits
  • 11. Audience-Based Content BasedContext-Based remarketing in-market affinity custom intent / affinity age / gender parental status topic targeting keywords placements
  • 12. Audience-Based Targeting Find the right people for the job: In-market find users who show behavior that indicates they’re ready to buy what you’re selling RIGHT NOW. e.g. someone has been Ubering a lot and visiting CarFax over and over is likely shopping for a car. Affinity someone who reads a lot of blogs, subscribes to Sherman’s Travel and is trying to learn new languages likely has an affinity for international travel Remarketing & Similar Audiences users who’ve been to certain parts of your site. Cart abandoners work well. Hey Google, go out and find people with the same behavior as converters! Parental Status Identify someone who is perceived to be responsible for tiny humans. Age + Gender ...it’s how old you are. and your gender....
  • 13. In-market find users who show behavior that indicates they’re ready to buy what you’re selling RIGHT NOW. e.g. someone has been Ubering a lot and visiting CarFax over and over is likely shopping for a car. Affinity someone who reads a lot of blogs, subscribes to Sherman’s Travel and is trying to learn new languages likely has an affinity for international travel Remarketing & Similar Audiences users who’ve been to certain parts of your site. Cart abandoners work well. Hey Google, go out and find people with the same behavior as converters! Parental Status Identify someone who is perceived to be responsible for tiny humans. Age + Gender ...it’s how old you are. and your gender.... Interests Attributes Actions
  • 14. Audience Specificity Aligns Well With Marketing Funnel Reach Demographics Affinity In Market/Custom Intent Similar Audiences Remarketing CRM Control BOFU TOFU
  • 15. “Work Aaron” was served the following ads: I get it… but also I don’t get it
  • 16. Let’s Talk Tracking + Bidding Or how I learned it’s risky to be clique-y
  • 17. Get it? Cliques. Like clicks. They’re both bad if it’s all you do.
  • 19. Ok wait a second, why shouldn’t we measure on clicks alone? 8% 85% 8% of internet users account for 85% of clicks 35% < 35% click < 5 ads a month 50% = source: bannerblindness.org
  • 20. These ads are VERY clicky because clicky makey happy
  • 21. Google Display Bidding is (For Now) Entirely Click Based CPM SMART CPA How display is normally bought, but Google insists on being different. An option for abnormally high CTR’s, but probably not otherwise How Google decided we should buy display. Good for GDN, not good for other networks Leveraging tCPA/tROAS to let Google automate bidding (and potentially targeting). Great when volume exists and expectations make sense New-ish bidding strategy from Google enables you to pay only for the conversions you receive. Amazing on paper but… a volume killer if Google loses CPC
  • 22. What Weight Should Views Get? Are view throughs a nice to know metric, or THE metric? It depends. 42% click 58% view 28% click 72% view
  • 23. 2
  • 24. Aaron’s ludicrously oversimplified view through weighting bigger ask or complicated conversion? Weigh early touches more! prospecting (image) prospecting (text or product) retargeting (static) retargeting (dynamic) 40-50% 30-40% 15% 10%
  • 25. Ad Units Of Old
  • 26. Responsive Ads Are Powerful Ads re-size to fit every shape, format, color and device
  • 27. Responsive Ads Are Powerful… and Dangerous Make sure every mix of headlines/images/descriptions make sense, or else..
  • 28. Gmail Ads Have Evolved Over The Years – Can Be Wildly Successful IF You Do them Right
  • 30. Google Gallery Ads (And Showcase) – Display In Search?!? New rich media, image driven ads in search – largely designed for top of funnel keywords. The lines are blurring between search and display!
  • 31. Discovery Ads – Google’s Answer To Native Not search, Not Display NOT RESPONSIVE A standalone ad experience. Volume was tiny in testing, but fits the narrative of growing a Google ecosystem.
  • 32. Brand Sensitivity + Basic Junk Prevention
  • 33. Proactively Eliminate Sensitive Categories get rid of junk before it appears
  • 34. Proactively Eliminate Sensitive Placements because sometimes, our audiences values may not quite align with brand values bit.ly/stopbadnews will help you avoid wild “news” stories. hat tip @ginnymarvin
  • 35. What Should I Look For In A Placement Audit use =importxml(CELL, “//title/text()”) in google sheets to pull titles in bulk! • abnormally high ctr or cvr • bad + off brand titles • high CPC • foreign language sites • parked domains • anything suspicious
  • 36. What About Apps? Should I Still Be There? bit.ly/killapps will give you tips on how to eliminate apps en masse, but be careful… hat tip to @ppckirk
  • 37.
  • 39. 3 Gmail Ads For Education Had trouble achieving scale in search, so turned to gmail! Adjusted messaging to land on flexibility + affordability rather than urgency targeted with potential students using the best search keywords and competitors. Scaled enrollments by 7,000 at an overall 25% lower cost per enrollment!

Editor's Notes

  1. UPDATE WITH EVERYONES LOGOS
  2. DONE
  3. DONE
  4. DONE
  5. PUT SPACEMAN HAT ON