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Business and
Management Function
BY www.seas9.com
Efficiency
• DOING RIGHT THINGS TO ACHIEVE OBJECTIVES (EFFECTIVENESS )
• DOING RIGHT THINGS IN'THE RIGHT WAY TO
• ACHIEVE OBJECTIVES
• WITH LESSS RESOURCES
• EFFICIENCY (PRODUCTIVITY)
Efficiency
• To do more with less
Effective Efficiency Grid
A C
B D
RIGHTWaywrongway
HowYouDO?
RIGHT Way wrong way
What You DO ?
Functions Performed by a manager
A MANAGER "MANAGES" SOMETHING.
THEREFORE, HE MUST UNDERSTAND WHAT·
MANAGING MEANS
TWO TYPES OF FUNCTIONS IN A COMPANY :-
• (A) MANAGEMENT OR MANAGERIAL FUNCTIONS AND
• (B) BUSINESS OR OPERATIONAL. FUNCTIONS. _
CLASSIFICATION OF FUNCTIONS
1. MANAGERIAL FUNCTIONS
2. BUSINESS FUNCTIONS
CLASSIFICATION OF FUNCTIONS
1. MANAGERIAL FUNCTIONS
1. Situation Analysis
2. Planning
1. Setting Objectives
2. Establishing Strategies
3. determining resources
4. Deciding monitoring mechanism
3. Organizing and Implementing
4. Leading directing, monitoring, evaluating, controlling and motivating
5. Taking actions
CLASSIFICATION OF FUNCTIONS
1. BUSINESS FUNCTIONS
1. R & D
2. PRODUCTION AND QUALITY CONTROL
3. MARKETING SALES AND DISTRIBUTION
4. FINANCE / ACCOUNTS
5. PURCHASING
6. HUMAN RESOURCE MANAGEMENT
7. LEGAL AFFAIRS
FUNCTIONS PERFORMED BY A MANAGER
• Managing something means
• A manager manages something by performing managerial functions
and not by doing the operational functions or the job of a
subordinate himself
FUNCTIONS PERFORMED BY A MANAGER
• In practice many managers unconsciously manage something by
doing the operational functions or the job of a subordinate
themselves.
For example
• A field manager manages a sales representative by making sales
call himself. This is not managing he is doing jo b of subordinate.
Business or operational and management
functions.
• Both functions are essential for company and for managers
success. Must be good in both.
• E.g. a ASM be good at managing various aspects of personal selling
and also fairly good sales representative
• Moves up operational functions decrease but
• Managerial function increase
Business functions vs management functions
100 %
30 %
0 %
Business/Operational
Functions
Management
Functions
100 %
0 %
70 %
FM RSM NSM/MM DIRECTOR
BUSINESS OR OPERATIONAL AND
MANAGEMENT FUNCTIONS
• On first managerial promotion an employee knows a little about
management functions. Thus he continues doing operational work,
and neglects his managerial work unless he is given training on
management.
• Managers are not “ Born” they can be trained.
• At the first level or front level of management managers prmust
have some operational work.eferabily
Initial management training
• Generally initial managent training is not givem until several
months even years.
• Swim or sink approach of training is still prevellant in many
companies
New managers
Or
First time managers
• They have new role.
• They must leave the old job.
• They must learn and perform new responsibilities.
• They must know the new authority vested in the position.
• They are accountable for the output of their subordinates.
Responsibility
• Tasks to be done by a person in order to achieve company/job
objectives
Authority
• Official right to make decisions and tell others to do. It resides in
the position and not in a person.
Accountability
• Ensuring that the person who is supposed to perform a certain
task, does actually perform the task correctly
• It can not be delegated
What is management
• A conscious process of working with human and non human
resources, effectively and efficiently, as inputs to produce output
in order to achieve company’s commercial and financial objectives
via satisfaction of both internal and external customers.
Main elements of management
• A conscious process
• Working with and through people
• Effective and efficient use of resources
• Achieving company goals / objectives
• Machines, materials, methods, money, market, products etc used
as inputs to produce out puts.
Management process
Input
Process
Output
FIVE PHASES OF
MANAGEMENT
1.Situation Analysis:
gathering, studying
and analyzing facts
absolute past and
present making
conclusion and
predicting their
effects on future.
1. Planning setting
objectives, making
strategy, tactics.
Determining
resources, deciding
and monitoring
mechanism
3. Organizing and
implementing,
organizational
structure,
staffing giving
responsibilities,
empowering
training, coaching
communicating
and doing plans
4.leading,
directing
monitoring
evaluating
controlling
and
motivating
Taking
Actions
Management
• Needed in all companies, in all functions and at all levels.
• Most of management is common sense but for many it is difficult
• Management can be learnt through business course or through
experience
• Courses make learning fast
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Business and Management Functions

  • 2. Efficiency • DOING RIGHT THINGS TO ACHIEVE OBJECTIVES (EFFECTIVENESS ) • DOING RIGHT THINGS IN'THE RIGHT WAY TO • ACHIEVE OBJECTIVES • WITH LESSS RESOURCES • EFFICIENCY (PRODUCTIVITY)
  • 3. Efficiency • To do more with less
  • 4. Effective Efficiency Grid A C B D RIGHTWaywrongway HowYouDO? RIGHT Way wrong way What You DO ?
  • 5. Functions Performed by a manager A MANAGER "MANAGES" SOMETHING. THEREFORE, HE MUST UNDERSTAND WHAT· MANAGING MEANS TWO TYPES OF FUNCTIONS IN A COMPANY :- • (A) MANAGEMENT OR MANAGERIAL FUNCTIONS AND • (B) BUSINESS OR OPERATIONAL. FUNCTIONS. _
  • 6. CLASSIFICATION OF FUNCTIONS 1. MANAGERIAL FUNCTIONS 2. BUSINESS FUNCTIONS
  • 7. CLASSIFICATION OF FUNCTIONS 1. MANAGERIAL FUNCTIONS 1. Situation Analysis 2. Planning 1. Setting Objectives 2. Establishing Strategies 3. determining resources 4. Deciding monitoring mechanism 3. Organizing and Implementing 4. Leading directing, monitoring, evaluating, controlling and motivating 5. Taking actions
  • 8. CLASSIFICATION OF FUNCTIONS 1. BUSINESS FUNCTIONS 1. R & D 2. PRODUCTION AND QUALITY CONTROL 3. MARKETING SALES AND DISTRIBUTION 4. FINANCE / ACCOUNTS 5. PURCHASING 6. HUMAN RESOURCE MANAGEMENT 7. LEGAL AFFAIRS
  • 9. FUNCTIONS PERFORMED BY A MANAGER • Managing something means • A manager manages something by performing managerial functions and not by doing the operational functions or the job of a subordinate himself
  • 10. FUNCTIONS PERFORMED BY A MANAGER • In practice many managers unconsciously manage something by doing the operational functions or the job of a subordinate themselves. For example • A field manager manages a sales representative by making sales call himself. This is not managing he is doing jo b of subordinate.
  • 11. Business or operational and management functions. • Both functions are essential for company and for managers success. Must be good in both. • E.g. a ASM be good at managing various aspects of personal selling and also fairly good sales representative • Moves up operational functions decrease but • Managerial function increase
  • 12. Business functions vs management functions 100 % 30 % 0 % Business/Operational Functions Management Functions 100 % 0 % 70 % FM RSM NSM/MM DIRECTOR
  • 13. BUSINESS OR OPERATIONAL AND MANAGEMENT FUNCTIONS • On first managerial promotion an employee knows a little about management functions. Thus he continues doing operational work, and neglects his managerial work unless he is given training on management. • Managers are not “ Born” they can be trained. • At the first level or front level of management managers prmust have some operational work.eferabily
  • 14. Initial management training • Generally initial managent training is not givem until several months even years. • Swim or sink approach of training is still prevellant in many companies
  • 15. New managers Or First time managers • They have new role. • They must leave the old job. • They must learn and perform new responsibilities. • They must know the new authority vested in the position. • They are accountable for the output of their subordinates.
  • 16. Responsibility • Tasks to be done by a person in order to achieve company/job objectives
  • 17. Authority • Official right to make decisions and tell others to do. It resides in the position and not in a person.
  • 18. Accountability • Ensuring that the person who is supposed to perform a certain task, does actually perform the task correctly • It can not be delegated
  • 19. What is management • A conscious process of working with human and non human resources, effectively and efficiently, as inputs to produce output in order to achieve company’s commercial and financial objectives via satisfaction of both internal and external customers.
  • 20. Main elements of management • A conscious process • Working with and through people • Effective and efficient use of resources • Achieving company goals / objectives • Machines, materials, methods, money, market, products etc used as inputs to produce out puts.
  • 22. FIVE PHASES OF MANAGEMENT 1.Situation Analysis: gathering, studying and analyzing facts absolute past and present making conclusion and predicting their effects on future. 1. Planning setting objectives, making strategy, tactics. Determining resources, deciding and monitoring mechanism 3. Organizing and implementing, organizational structure, staffing giving responsibilities, empowering training, coaching communicating and doing plans 4.leading, directing monitoring evaluating controlling and motivating Taking Actions
  • 23. Management • Needed in all companies, in all functions and at all levels. • Most of management is common sense but for many it is difficult • Management can be learnt through business course or through experience • Courses make learning fast
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