System Center 2012 Service Manager

User Group Meeting: November 27, 2013
Agenda


User Group Update – Chris Ross



Community Update – Lee Berg



Presentation: What’s new in SCSM 2012 R2 – Ch...
Who are our Presenters today?


Travis Wright





Partner, Director of Product Management at Cireson
@RadTravis | tra...
User Group Update: Chris Ross


Membership Update: Currently we have 1,231 members and still growing!



Website (SCSM.U...
Sage Question:


Question: In the Change Log grooming process, there is logic to ensure the most
recent change log entry ...
Community Update – Lee Berg


Catapult Acquired!



New Products from Cireson, GridPro, and SCUtils



System Center Ma...
Syliance IT Services


Industriestrasse 46
8152 Glattbrugg
Switzerland
www.syliance.com
office@syliance.com
+41 43 533 16...
www.syliance.com/marketpla
ce

Questions & Answers
Thank you!
Syliance IT Services


Industriestrasse 46
8152 Glattbrugg
Switzerland
www.syliance.com
office@syliance.com
+41 43 533 16...
Syliance IT Services


Industriestrasse 46
8152 Glattbrugg
Switzerland
www.syliance.com
office@syliance.com
+41 43 533 16...
Syliance IT Services


Industriestrasse 46
8152 Glattbrugg
Switzerland
www.syliance.com
office@syliance.com
+41 43 533 16...
Deploying Service Manager with the
PowerShell Deployment Toolkit

Lee berg
The Question


The Big Question:


I need System Center for all of those advanced software and service deployment
capabi...
What is PDT


The PowerShell Deployment Toolkit (PDT) is a set of scripts and knowledge for
automated deployment of Syste...
Components


Downloader.PS1



Installer.PS1



Variable.xml



VMCreator.ps1



Workflow.xml
Warning!
GETTING STARTED


Prep





Download Source Files
Server Configuration

Configuration XML


Components



Roles



...
Components
Roles
SQL
Resources


aka.ms/GetToKnowPDT



Building Clouds blog



Community Customizations
Service Manager Customer LyncUp

The interest level in Service Manager is through the roof since MSFT
released System Cent...
Comm Update – Vanessa Veronica Mirabal


New SCSM Weekly Paper!

 http://paper.li/SCSMUS/1362697040

 Subscribe


to g...
Comm Update – Vanessa Veronica Mirabal


Cireson: Multiple positions (SCSM, SCCM, SCORCH)




Location: Anywhere (link)...
Next User Group Meeting – January 2014!


Wednesday, January 29, 2014

User Group Update – Chris Ross

Service Manager Co...
Question and Answer…


If you have questions about Service Manager, best practices or anything
else related to this produ...
Service Manager User Group November 2013 Slide Deck
Service Manager User Group November 2013 Slide Deck
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Service Manager User Group November 2013 Slide Deck

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- User Group Welcome and Update – Chris Ross
- Community Update – Lee Berg
- Stump the Sage - Travis Wright
- Demo/Discussion: Service Management Automation Connector - Travis Wright
- Demo/Discussion: Syliance Service Manager Portal - Dieter Gasser / Anton Gritsenko
- Demo/Discussion: Deploy SCSM with PowerShell Deployment Toolkit - Lee Berg
- Communication Update – Vanessa Veronica Mirabal
- Open SCSM Q&A Session – bring your questions for the community to answer! YOU!

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  • Mail: 499LinkedIn: 416Paper: 57Facebook: 146http://paper.li/SCSMUS/1362697040
  • Mail: 499LinkedIn: 416Paper: 57Facebook: 146http://paper.li/SCSMUS/1362697040
  • Service Manager User Group November 2013 Slide Deck

    1. 1. System Center 2012 Service Manager User Group Meeting: November 27, 2013
    2. 2. Agenda  User Group Update – Chris Ross  Community Update – Lee Berg  Presentation: What’s new in SCSM 2012 R2 – Chris Ross  Presentation: Cireson SMA Connector for SCSM – Travis Wright  Presentation: Syliance ITSM Portal for Service Manager – Dieter Gasser / Anton Gritsenko  Presentation: Deploying SCSM with PowerShell Deployment Toolkit – Lee Berg  User Group Communication Update – Vanessa Veronica Mirabal  Open Question and Answer  Join the Lync IM discussion during today’s meeting! https://meet.lync.com/cireson/chris.ross/F9992N06
    3. 3. Who are our Presenters today?  Travis Wright    Partner, Director of Product Management at Cireson @RadTravis | travis.wright@cireson.com Dieter Gasser    CEO, Principal Consultant at Syliance IT Services GmbH @Syliance | dieter.gasser@syliance.com Anton Gritsenko    Developer at Syliance IT Services GmbH @SCSMRU | anton.gritsenko@syliance.com Lee Berg  Systems Engineer at Concurrency  @LeeAlanBerg | lberg@concurrency.com
    4. 4. User Group Update: Chris Ross  Membership Update: Currently we have 1,231 members and still growing!  Website (SCSM.US) has been mostly fixed!
    5. 5. Sage Question:  Question: In the Change Log grooming process, there is logic to ensure the most recent change log entry for an entity does not get deleted. What is the reason for this?
    6. 6. Community Update – Lee Berg  Catapult Acquired!  New Products from Cireson, GridPro, and SCUtils  System Center Management Pack for System Center 2012 R2 Service Manager  Update Rollup 4 for System Center 2012 SP1 Service Manager (KB2887775) is now available  SCSM R2 ISO Updated on MDSN - Includes 32 bit console  Service Manager Authoring Tools Update  Deploying System Center 2012 Service Manger  Lots of goodies on the Concurrency Blog this month  Nordic System Center Summit  TechEd Registration is open!  System Center Universe - JEDI
    7. 7. Syliance IT Services  Industriestrasse 46 8152 Glattbrugg Switzerland www.syliance.com office@syliance.com +41 43 533 16 70
    8. 8. www.syliance.com/marketpla ce Questions & Answers Thank you!
    9. 9. Syliance IT Services  Industriestrasse 46 8152 Glattbrugg Switzerland www.syliance.com office@syliance.com +41 43 533 16 70
    10. 10. Syliance IT Services  Industriestrasse 46 8152 Glattbrugg Switzerland www.syliance.com office@syliance.com +41 43 533 16 70
    11. 11. Syliance IT Services  Industriestrasse 46 8152 Glattbrugg Switzerland www.syliance.com office@syliance.com +41 43 533 16 70
    12. 12. Deploying Service Manager with the PowerShell Deployment Toolkit Lee berg
    13. 13. The Question  The Big Question:  I need System Center for all of those advanced software and service deployment capabilities, but without System Center already in place how do I deploy System Center?
    14. 14. What is PDT  The PowerShell Deployment Toolkit (PDT) is a set of scripts and knowledge for automated deployment of System Center 2012 SP1/R2, including SQL all prerequisites, and all automatable post-setup integration.
    15. 15. Components  Downloader.PS1  Installer.PS1  Variable.xml  VMCreator.ps1  Workflow.xml
    16. 16. Warning!
    17. 17. GETTING STARTED  Prep    Download Source Files Server Configuration Configuration XML  Components  Roles  SQL
    18. 18. Components
    19. 19. Roles
    20. 20. SQL
    21. 21. Resources  aka.ms/GetToKnowPDT  Building Clouds blog  Community Customizations
    22. 22. Service Manager Customer LyncUp The interest level in Service Manager is through the roof since MSFT released System Center 2012. Many customers lately asking to speak with other customers that have deployed SCSM. Solution: The idea - host Lync meet ups (a “LyncUp”, sort of like a TweetUp – you heard it hear first!) with the community and let people just have an open discussion about whatever they want. Brilliant! Here’s how to join: - First Tuesday of Each Month 9am PST – 10am PST  Next Meeting: Tuesday, November 5th!  Join Lync Meeting Join by phone +14257063500 (USA - Redmond Campus) English (United States) +18883203585 (USA - Redmond Campus) English (United States)  Conference ID: 96290306
    23. 23. Comm Update – Vanessa Veronica Mirabal  New SCSM Weekly Paper!  http://paper.li/SCSMUS/1362697040  Subscribe  to get this emailed to you directly! Check out the User Group Website:  Submit topics for future user group meetings  See what’s on the agenda for the next meeting  Download the calendar invites  Check out: Service Manager Job Board  http://scsm.us/jobs  Remember + it’s Free! – anyone can post open jobs
    24. 24. Comm Update – Vanessa Veronica Mirabal  Cireson: Multiple positions (SCSM, SCCM, SCORCH)   Location: Anywhere (link) #SCSM Concurrency: Multiple position (SCSM & SCORCH)  Location: Mil… or US-IL-Chicago (link)  Rockyourmsftcareer.com http://scsm.us link link @SCSMUS @VerityVersai @LeeAlanBerg
    25. 25. Next User Group Meeting – January 2014!  Wednesday, January 29, 2014 User Group Update – Chris Ross Service Manager Community Update – Lee Berg Stump the Sage aka - Travis Wright Communication Update and Open SCSM Jobs – Vanessa Veronica Mirabal
    26. 26. Question and Answer…  If you have questions about Service Manager, best practices or anything else related to this product or the presentations you saw today, now is your time to ask!

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