The 2015 guide to SAP BusinessObjects BI 4.1 improvements for managing and maintaining a high-performing BI platform

Henry Kam
SAP
The 2015 Guide to SAP BusinessObjects BI 4.1
Improvements for Managing and Maintaining a
High-Performing BI Platform

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 1
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without
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All forward-looking statements are subject to various risks and uncertainties that could cause actual results
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Legal disclaimer

Agenda
SAP BusinessObjects BI platform overview
Why upgrade from XI to SAP BusinessObjects BI 4.x?
– Save time and resources to manage and administrate your system
– Enterprise readiness
– Lower user support calls with intuitive information access
What’s new in the SAP BusinessObjects 4.1 BI platform?
Wrap-up

SAP BusinessObjects BI platform
SAP BusinessObjects Business Intelligence platform empowers organizations to share
and discover information and to make better decisions
BI content management
 Secured storage of BI content
Scalable and robust service
• Ability to scale up and scale out to suit the demand
• Fault tolerance and load balancing
Platform administration
 Central web-based administration tool
 Management of BI content lifecycle
Auditing
 Audit trail for compliance or capacity planning
Information delivery
 Distribution of personalized BI content to mass audience
in an automated manner
Software development kit
 API for extending the solution or for process automation

Self-service access to SAP BusinessObjects BI
SAP BusinessObjects BI provides end users’ self-service access to BI content
BI content access and organization
 Assist users to locate and consume BI content
 Add and organize BI content in a secure fashion
Information discovery and sharing
 Help users discover relevant information to solve their
business problems
 Enable information sharing among users
BI workspaces
 Allow users to layout and link multiple BI assets for a holistic
view of business information
Portal server integration
 Access BI content from your portal server of choice

Open, agnostic, and unified
Access any data, consume information anywhere
Enterprise
Portals
MS OfficeOn Demand
Services
BrowsersMobile Devices
ERP
SAP Business Suite
Oracle E-Business Suite
PeopleSoft
JD Edwards
Unstructured data in
Social Media and
Hadoop
Embedded
Content
MS ExcelOracle, IBM DB2, Microsoft
SQL Server and other
relational data sources
Universe Semantic Layer
Business Intelligence Platform
EDW
SAP BW
TeraData
Other data warehouses
SAP HANA Platform
ReportingAgile Visualization Dashboards and Apps
Essbase
Microsoft AS
Oracle OLAP

Simplifying the End-User Experience

Existing Customer Investments Are Safe
We are converging use cases, not features and functions
All existing content is safe and will continue to work
All BI 4.1 clients will continue to be maintained and supported
We will reuse metadata to facilitate adopting new concepts
We don’t plan a forced migration

The BI Portfolio Today
Web Intelligence
Crystal Reports
Design Studio
Dashboards
Lumira
Explorer
Set Analysis
Analysis for OLAP
Analysis for Office
Live Office
Distribute Information Build Engaging Experiences Discover. Predict. Create.
Reporting Dashboards and Apps Agile Visualization
 Analysis for Office and Design Studio as premium alternatives
to BEx Analyzer and Web Application Designer
 Advanced predictive analysis capabilities embedded in Lumira

Step 1 of the Convergence Plan
Dashboards
Lumira
Explorer
Set Analysis
Analysis for OLAP
Analysis for Office
Live Office
Discover. Predict. Create.
Agile Visualization
 Add Explorer-style exploration, search, and visualization
recomendation to Lumira
 Add Dashboard-style controls, WS support, and BEx WAD
features to Design Studio
Web Intelligence
Crystal Reports
Design Studio
Distribute Information Build Engaging Experiences
Reporting Dashboards and Apps

Step 2
Interoperability workflows
Set Analysis
Analysis for OLAP
Live Office
 Open Lumira stories in Design Studio
 Explore and reuse Design Studio content in Lumira
 Insert Lumira charts or stories to Excel and PowerPoint
Design Studio Lumira
Analysis for Office
Discover. Predict. Create. Customize.
Agile Visualization, Dashboards, and Apps
Web Intelligence
Crystal Reports
Distribute Information
Reporting

Final Step
Set Analysis
Analysis for OLAP Add Set analysis and third-party OLAP to Lumira
Interoperability workflows
Discover. Predict. Create. Customize.
Agile Visualization, Dashboards, and Apps
Web Intelligence
Crystal Reports
Distribute Information
Reporting
Design Studio Lumira
Analysis for Office

Agenda
Wrap-up

SBOP
Maintenance model – Strategy
 Three new delivery vehicles
 Maintenance delivery vehicles inspired from SAP maintenance model
XI 3.1 DELIVERY BI 4.x DELIVERY
Service Pack MINOR VERSION
FixPack SUPPORT PACKAGE
LAFix PATCH (Cumulative)

Maintenance model for SAP BusinessObjects BI 4.0
Aligning with standard SAP terminology
XI 3.x
Term
BI 4.x
Equivalent
BI 4.x Contents BI 4.x Frequency
Service
Pack
Minor Version
Support Pack contents +
• Selected new features
• Selected new platforms
(development and validation)
• Priority 3 or more complex
customer corrections
• New languages
• Complex internal corrections
Every 12-18 months for 5
years
No new minor version after
the final release in the 5th year
FixPack Support Package
Patch contents +
• Priority 2 issues
• Internal corrections
• New platforms (validation and
minor corrections)
• Small enhancements
0-4 years: Every 3-4 months
5-7 years: Every 6 months
LAFix Patch
Urgent customer corrections
• Priority 1 issues
• Top Priority 2 issues
Every 3 weeks
See https://support.sap.com/release-upgrade-maintenance/release-strategy/release/on-
premise/rules.html for more information

SAP BusinessObjects maintenance strategy
“7-2”
Two distinct maintenance phases
 Mainstream Maintenance
Provide corrections such as patches, support packs, and minor releases
 Priority One Support
Provide corrections with patches only on Priority One type of issues

Example: SAP BusinessObjects product family
SAP BusinessObjects Enterprise
Mainstream Maintenance
> = 2 years
Mainstream
Maintenance
Mainstream
Maintenance
Priority
One
Support
Mainstream
Maintenance
2011 20122009 2010 20142013 2015 2016 2017200820072006 2011 20122009 2010 20142013 2015 2016 2017200820072006 2018 2019
Priority
One
Support
Mainstream Maintenance
Priority
One
Support
SBOP Enterprise
XI 3.x family
SBOP Enterprise
BI 4.x family
Enterprise BI 4.0
Enterprise BI 4.1
Enterprise BI 4.5

Remote supportability
Capabilities
Netviewer
 Attended Root Cause Analysis
 Screen Sharing
 Application Sharing
 File Sharing
SAProuter
 Service Delivery
 Unattended Root Cause Analysis
 Remote Connections
Diagnostics
 SAP BI Platform Support Tool
 Solution Manager
 System Monitoring
 System Analysis
Basic Advanced

SAProuter
For Increased security
Remote supportability (cont.)
Netviewer
Netviewer
Provides:
 Application, file, and screen sharing
 Remote control
 Recording
 Encrypted data exchange
 Safe mode
Used for:
 Solving support incidents (messages)
 Customer training and education
https
DMZ
Netviewer
Serverhttps
Internet
Attended root cause analysis
SAProuter
Optional
Connections Diagnostics Architecture

SAProuter
Provides:
 Remote, secure connection to customer system
Used for:
 Solving support incidents (messages)
 Remote service delivery
 Remote debugging
SAProuter SAProuter
https
Unattended root
cause analysis
Remote debugging
and correction
Netviewer ArchitectureSAProuter Connections Diagnostics

Connections
Many connection types available
Netviewer ConnectionsSAProuter
SAProuterSAProuter
Customer
R/3 Support
HTTP Connect
Remote Desktop
Netviewer
Generic DB
Citrix
Telnet
SSH
VNC
Hana
Debugging
BW RFC
Diagnostics Architecture

Business
Objects
Business
Intelligence
Remote
Support
Component
 Recommended for
SAP
BusinessObjects
XI 3.1 landscape
only
 Lower complexity
Customer
Landscape
Management
Platform
Higher Complexity / SAP SolutionsSingle Systems / Fewer Products
Remote
Support
Component
Business
Objects
Enterpris
e
ERP
CRM
Business
Objects
Business
Intelligence
SAP Solution
Manager
 Supports mixed
landscapes (SAP
BusinessObjects &
other SAP
products)
 Richer feature set
Wily
Introscope
 Recommended for
SAP BI 4
landscapes
 Diagnostics &
Metrics only
 Lower complexity
Single System / Metrics Only
Business
Intelligence
4.0
Diagnostics
Overview

Diagnostics (cont.)
Overview

Landscape Analysis Report
E2E Trace Wizard
• Alert Summary
• Server Comparison
• Schedule Analysis
• Content Analysis
• License Analysis
What are the two main features of the support tool?
Diagnostics (cont.)
Overview

E2E test scenario

What are the benefits?
No installation
No agents or Solution Manager required
Speed up incident processing and resolution
Enable Enterprise Support service delivery
Support without incidents (self-help)
Avoid system outages
Free tool to make everyone’s life easier!

SAP BusinessObjects BI platform 4.x – Why upgrade?
Save time and resources to manage and administrate your system
 New maintenance model
 Monitoring and diagnosis
 Auditing enhancements
 Lifecycle management
 HANA support
Enterprise readiness
 64-bit platform
 SAP product standards
 Multilingual
 Hot backup of BI repository
 Multitenancy enhancements
 New upgrade tool
 New BI functionality: Mobile BI, SAP predictive analysis, SAP Lumira, SAP Design Studio
Lower user support calls with intuitive information access
 New customizable BI Launch Pad and BI Workspaces
 Content search
 Portal integration (java, SharePoint, SAP Enterprise Portal)
 Alerting
 Insight to action

Monitoring
 Server metrics and probes
 User-defined watch
condition
 Visualization dashboard
in the CMC
 Alert email
 Integration with SAP
Solution Manager, Tivoli,
and JMX compatible tools
Monitoring Capabilities

Auditing
 For all events
 Simplified system-
wide configuration
 Auto purging of old
data
 Enhanced audit data
store for simpler audit
reports and
applications
Auditing Enhancements
Sample universes and reports:
http://scn.sap.com/docs/DOC-6175

BI Content Lifecycle Management
 New Lifecycle Management
functionality in CMC replaces Import
Wizard
 Connection override in bulk
automatically
 Version control, rollback
 Scripting facility
 Auditable
 Integration to standard SAP LCM
tool for combined landscape, via
CTS+
LCM Enhancements
Lifecycle Management Console
ProductionDevelopment &
Testing

 HANA support
 64-bit platform
 Multilingual
 Content search
 Alerting

 Enhanced scalability with virtualization and 64-bit support
 First release that utilizes SAP Product Standards
 Multilingual BI delivery across geographic locations
 Hot backup
 Backup repository database and files while system is
running
 Reduced TCO for multitenant deployment
 Delegated administration
 Tool to automate tenant provisioning
 Customize the BI Launch Pad
 Customized branding and theme for BI Launch Pad with
property files
 Changes persist after patch installation
 User Preferences settable by user or administrator
Global Enterprise Readiness
and Scalability

Upgrade and deployment
 New easy-to-use tool for repository
upgrade across product versions
 Combines and replaces the best of
import wizard and database
migration tool
 Performance improvement over
import wizard
 Choice of upgrades: Complete or
incremental
 Direct upgrade from XI R2 SP2 or
later, and from XI 3.x
Upgrade Management Tool

New BI functionality
SAP Mobile BI SAP Lumira
SAP Predictive Analysis SAP Design Studio

 HANA support
 64-bit platform
 Multilingual
 Content search
 Alerting

Access to more insight
 Common access experience
across the different BI clients
for all data sources
 New abstraction layer for
multi-dimensional data
sources
 Native multi-source support
for universes leveraging SAP
BusinessObjects Data
Federator technology
New semantic layer
ERP
SAP Business Suite
Oracle E-Business Suite
PeopleSoft
JD Edwards
Unstructured data
in Social Media and
Hadoop
OLAP CubesMS ExcelOracle, IBM DB2,
Microsoft SQL Server
and other relational data
sources
EDW
SAP NetWeaver BW
Teradata
Other data warehouses
SAP HANA Platform

SAP BW
Leverage your SAP BW investment
FOR SAP BW customers
Direct dimensional access to your BEx
queries
 No need to create a universe
 Support of hierarchies and dimensional
metadata
Hierarchical query panel
 Member selector, hierarchical navigation,
member functions
Hierarchical report output
 Hierarchical columns, fold/unfold, level
totals, hierarchical graphics, multi-
DataProvider synchronization,
hierarchical formulas on report
InfoProviders
BEx Query
Crystal Reports, Web
Intelligence,
Explorer, and Dashboards
Analysis
UNX UniverseBICS
SQL

SAP ERP access
 Objective: Extract ERP data through a universe
 ERP information is mapped to virtual relational tables
 Support older versions of SAP ERP
 Single-source and multi-source UNX universes
 Supported Objects
 ABAP Functions
 InfoSets
 InfoSet queries
 Covers 95% of all SAP ERP deployments, including R/3
 SAP R/3 Enterprise, R/3 4.6, mySAP ERP 2004, SAP ERP 6.0 (including EHP1, EHP2)
 Details
 Joins are only supported in Multi-Source Universe
 ABAP function input parameters are mapped to input columns that are either mandatory or
optional

BI Launch Pad
 Replaces the Java InfoView of
former SAP BusinessObjects
Enterprise releases
 Home page widgets for easy
access to common features
 Quick access to applications and
search
 Recently viewed reports,
scheduled documents, and alert
notifications
 Configurable start location
Bring Relevant
Information Forward

 New search engine
 Search document
attributes and content
 Unified search
integrated with BI
Launch Pad
 Facetted navigation on
search results for
refined results
Search Enhancements
Search

Integration with SAP Enterprise Portal and Java portal
 SAP Enterprise Portal: iView
 Java portal servers: JSR168
 Feature parity with BI Launch Pad –
All BI contents, all actions
 Single sign-on
 Document listing portlet – Enable
rapid deployment of BI applications
 Document viewing portlet for building
custom portal application
Portal Integration

Integration option for Microsoft SharePoint
Portal integration: BI Launch Pad for a Microsoft environment
 Integration option for Microsoft
SharePoint replaces InfoView (.Net
version) of prior releases
 Deeper platform integration
 Support SAP authentication for SSO
 Auditing of view actions
 Support SharePoint 2010
 More productive
 Native SharePoint look and feel
 Enhanced search
 Display recently viewed and recently
searched documents
 Multilingual support
 Web Part for supporting new BI
content types
 Web Part linking
Key New Capabilities

Agenda
Wrap-up

BI 4.1 Suite install packages (platform and clients)
• BI 4.1 is available as a full install and update install
• First time installs can be done using the BI 4.1 full install package
• Existing deployments:
• Supported upgrade scenarios (upgrading from previous major version [XI R2 or XI R3])
• Full install package
• Supported update scenarios (updating from current major version [XI 4.x])
• Update install package

What’s new in BI 4.1 Suite

BI 4.1 supported upgrade scenarios
From XI R2 and XI 3
• Direct upgrade path from XI R2 SP2 and XI 3.1 to 4.1
• Separate Environments (recommended)
• Install BI 4.1 (Full install package) on a separate server
• Use Upgrade Management Tool to upgrade content to BI 4.1
• Side-by-Side Install
• BI 4.1 (Full install package) can be installed on the BOE XI R2 SP2 or BOE 3.x Server, provided:
• Server OS is 64-bit, and
• Meets BI 4.1 install prerequisites
From BI 4.x to BI 4.1
• In-place update install package (recommended)
• Update BI 4.0 deployment (overwrites binaries)
• For more information refer to the Minor Release Update Guide:
http://service.sap.com/~sapidb/011000358700000491852013E/sbo41_bip_update_en.pdf
• Upgrade info: http://scn.sap.com/community/bi-platform/blog/2013/11/05/doing-a-full-install-for-
updating-from-bi40-to-bi41-think-again

What’s new in SAP BusinessObjects BI platform 4.1
Enhancements at a glance
Platform enhancements reduce
administration cost
 Multitenancy and shared-
service
 Security enhancements
 Supportability enhancements
Administration
Workflow improvements
increase user adoption
 Right to left layout
 Enhanced collaboration
 Document upload workflow
enhancement
User Workflow
Increase time to value and
promote best practice
 System configuration wizard
 Enhanced sizing guide
 Default CMS database
change
 Upgrade Management Tool
enhancements
Deployment

System configuration wizard
 Simple workflow to accomplish initial server configuration
 Prevent misconfiguration
 Easily adapted to different deployment scenarios
 Use for initial setup or subsequent modification
 Command line facility for programmatic configuration

Deployment enhancements
System sizing (www.sap.com/bisizing)
 Updated sizing guide
 Enhanced sizing estimator
 Best practice information on virtualization
Default database for repository and auditing
 Bundled with Sybase SQL Anywhere
 Small footprint and easy to install
Upgrade Management Tool enhancements
 Check for dependent service on target system
 Improved handling in user accounts of third-party authentication type, removing need
to remap user groups after migration

Platform and administration enhancements
Single sign-on to HANA
 Single sign-on from BI client tools to HANA
 Cross platform solution via SAML
RESTful API
 Single sign-on with Active Directory or trusted authentication
 JSON standard format support
Supportability
 Improved server status indication in CMC
 Increase support staff efficiency
 Log file and error message, thread dump collection
 Product version (major/minor version, SP, and patch number) easily observable
and consistently represented in all client tools and server applications

BI Launch Pad enhancements
Right to left layout support
 UI layout support for Arabic
 Layout direction dynamically adjusted based on user locale
Document upload
 Option to replace existing document when uploading a third-party document
 Facilitate data refresh for Explorer InfoSpace based on Excel files

BI Launch Pad enhancements (cont.)
Enhanced collaboration workflow – Social Collaborative BI
 New Integration with SAP Jam
 Collaborate while viewing document in viewer
 Collaborate on document instance
 User rights to manage authorization of users to collaborate on individual document

Promotion Management (LCM)
New in 4.1 SP2 – Performance improvements and tips
 New limit for web UI promotion – within the 20 min time out, can promote over
1,000 objects at a time
 Use Command Line Interface (CLI) for handling over 1,000 objects
 Take advantage of inherited rights: Promote folders only with security, and then
promote objects in the folder without securities
 When using CLI – turn off dependency and security calculation if possible
 For large jobs, consider increasing heap size on the job server – Xmx?G
 Take advantage of performance improvement in 4.1 SP2 regardless of CMS
source and target being older releases

BI Platform
BI4.1 SP03, What’s New

Session Management
New with BI4.1 SP3, the administrator can manage the
sessions of the system’s users in the CMC > Sessions
page
Central listing allows Administrators to forcefully terminate a session or
multiple sessions

Direct to folder link
New right-click menu for all folders
allows user to get direct folder link.
Link can be shared with other users, which will take them directly to a
specific folder in BI Launch Pad. This is similar to the OpenDocument
function, with folders instead of individual documents.

What’s new in SP5 for BI platform
• Metadata search enhancements
• Right to left support for search (Hebrew and Arabic locales)
• Analysis Office support for search
• Schedule support for Analysis Office
• Customization of Web Intelligence user interface elements based on user
groups and folders

BI platform support – Supported platforms BI 4.1 SP05
With BI 4.1 SP05 the following platforms have been added:
Extended support for Virtualization
• Citrix XenApp 7.5
Extended support for Portal Servers
• Oracle WebLogic Portal 10.3.6
With BI 4.1 SP05 the following databases have been added for CMS and Audit
support
• SAP HANA 1.0 SPS09
• Oracle MySQL 5.6
With BI 4.1 SP05 the following other technologies have been added as
supported:
• Firefox ESR 31
• Adobe Flash Player 14

BI platform support – Connectivity
With BI 4.1 SP05 the following databases have been
added:
Extended Big Data Support within BI 4.1 SP05:
• ODBC Support for Hadoop Hive and Cloudera Impala
• Amazon EMR Hive via JDBC and ODBC
• Hadoop Hive 0.13 and Hive2 Architecture
• Cloudera Impala with Hive2
Additionally connectivity support has been enriched with support for:
• SAP HANA 1.0 SPS09
• Teradata 15
• IBM DB2 i7.2
• Progress OpenEdge 10.2B
• Compatible support for Vertica 7.0 and 7.1

SAP Lumira 1.21
Simpler access to Lumira
Govern Lumira easier with BI 4.1 SP5
• Govern Lumira Desktop directly from CMC
• Lumira Server, HANA, Lumira add-on no longer
needed for the governance workflow

2015 SAP Lumira Deployment Options
desktop server for teams server for BI platform
server for
SAP HANA
cloud
GA In development In development GA GA
Audience Individual Analyst
Teams:
LOB & SMB
IT & Enterprise
IT &
Enterprise
LOB, SMB,
Enterprise
Data Engine
Velocity Engine
HANA Engine
Platform
Windows
MacOS
Windows & Linux
BI Platform & Edge BI
(Windows, Linux, UNIX)
HANA
Platform
HANA Cloud
Platform

SAP Lumira, Edge: Packaging
• SAP Lumira, Edge includes 2 components. Choose 1 to deploy:
• SAP Lumira, server for teams: Standalone deployment (Q1 2015)
• SAP Lumira, server for BI Platform: Add-on to an Edge BI deployment (Q1 2015)
• Both include an embedded in-memory engine
• Both support commodity hardware
• Neither require HANA
• SAP Lumira, server for teams has its own end-user portal
• SAP Lumira, server for BI platform will support BI Launch Pad and run as
an Edge BI service

PLANNED INNOVATIONS Future DirectionToday
SAP BusinessObjects BI platform
Product roadmap overview – Key themes and capabilities
Deployment simplification
 Installation improvements
 Simplified configuration
 Software version management
Multitenancy
 Resource management
 Tenant provisioning tool
enhancements
Security
 SAP HANA single sign-on
enhancements
 SAP Identity Management
integration
API enhancements
 RESTful web services
Other enhancements
Continuous improvements
 Enhance audit
 Migration improvements
 Session management
 Manage inbox
 Notification
Multitenancy
 Server group
 CPU usage
 Integrated into CMC
Publication enhancements
 Secure FTP
 Analysis Office support
 Report instance as source
API enhancements
 Continued API enhancements
Deployment flexibility
 Flexible and rapid deployment
options
 Software maintenance
improvement
 System landscape
simplification
TCO reduction
 Administration simplification
Enable system integration
 Open security
 Continued API enhancements
This is the current state of planning and may be changed by SAP at any time.
(Release 4.1 SP4)

PLANNED INNOVATIONS Future DirectionToday
Self-service access to SAP BusinessObjects BI
Product roadmap overview – Key themes and capabilities
Easy access to information
 BI Launch Pad
 BI workspaces
Customization
 Style and brand customization
Portal integration
 Microsoft SharePoint
 Java portal servers
 SAP Enterprise Portal
Globalization
 Right to left interface in BI
Launch Pad
Collaboration
 Enhanced collaboration
workflows
Improved experience
 Change SAP BW password
 Breadcrumb navigation
Microsoft SharePoint
 SAP authentication support
 Support new content types
Enhancements
 Trashcan
 User preference settings
Customization
 Continued customization
enhancements
Casual user consumption
 User self service
 Collaboration
This is the current state of planning and may be changed by SAP at any time.* Up to 4.0 SP4, including FP3
(Release 4.1 SP4)

Agenda
Wrap-up

New Interface for Service Marketplace Support Portal
http://support.sap.com

Product documentation
http://help.sap.com

SAP Community Network (SCN) BI Community
http://scn.sap.com/community/business-intelligence

BI 4.0 Support Page wiki
http://wiki.scn.sap.com/wiki/display/BOBJ/BI4.0+Product+Support+page?or
iginal_fqdn=wiki.sdn.sap.com

BI 4.0 eLearning Tutorials
www.sap.com/learnbi

openSAP
https://open.sap.com/courses

Upgrade information
www.sapbusinessobjectsbi.com/upgrade/

SAP BusinessObjects Pattern Books
http://wiki.sdn.sap.com/wiki/display/BOBJ/SAP+Business+Intelligence+Plat
form+Pattern+Books

Product Availability Matrix (PAM)
https://support.sap.com/pam
Requires login credentials to the SAP Service Marketplace
Support Policy Guide: https://service.sap.com/bosap-supportedplatforms

BI Sizing
http://sap.com/bisizing

BI 4.0 Sizing Estimator
www.sdn.sap.com/irj/scn/index?rid=/library/uuid/1055c550-ce45-2f10-22ad-
a6050fff97f1
You can use EV Technologies’ Free Sherlock Quick Sizer to determine the inputs
to use for the BI 4.0 Sizing Estimator
http://evtechnologies.com/products/sherlock-quick-sizer/

Best Practices for SAP BO BI 4.0 Adaptive Processing
Servers: http://scn.sap.com/docs/DOC-31711

BI Virtualization
http://sap.com/bivirtualization

Roadmaps
http://service.sap.com/roadmaps

SAP BusinessObjects Maintenance Schedule
https://support.sap.com/release-upgrade-maintenance/package-stack-
schedules.html

Maintenance Forward Fit Plan
https://websmp204.sap-ag.de/~sapidb/011000358700000272572011E

Analytics Notifications
https://support.sap.com/kb-incidents/notifications.html
https://support.sap.com/kb-incidents/notifications/analytics.html

BI PLATFORM SUPPORT TOOL (for 4.0 and 4.1)
http://wiki.scn.sap.com/wiki/display/BOBJ/SAP+BI+Platform+Support+Tool

SAP Enterprise Support Academy
http://support.sap.com/esacademy
Expert Guided Implementation sessions, Meet the Expert sessions

 SUBMIT IDEAS on a product or
solution
 VOTE for your favorite IDEA
 Product and Solutions managers
are committed to reviewing the
top voted ideas
 Share ideas on BusinessObjects, CRM,
Public Services, or request
new areas
IDEA PLACE – Inventing the future with SAP
INFLUENCE the FUTURE DIRECTION of SAP’s PRODUCTS and SOLUTIONS

7 key points to take home
 New SAP BusinessObjects BI 4.0 maintenance strategy enables faster adoption of innovation without disruption
 SAP BusinessObjects BI 4.0 provides the platform for new BI experiences (SAP Mobile BI, SAP Design Studio,
SAP Lumira, SAP Predictive Analysis)
 Upgrading from XI to SAP BusinessObjects BI 4.0 platform:
– Saves time and resources to manage and administrate your system
– Provides greater levels of enterprise readiness
– Lowers user support calls with intuitive information access
 The most current release is 4.1 Support Pack 5
 The recommended method to upgrade from 4.0 to 4.1 is to apply the incremental patch installer
 Adopt the remote supportability tools: SAP Router, Remote Support Component, and Solution Manager. BI
Remote Supportability can allow an SAP engineer to connect directly to a customer’s BI deployment in order to
troubleshoot an issue. Either by utilizing Solution Manager or the Remote Support Component, customers can
monitor and evaluate their own BI platform system.
 Get familiar with the many online resources for information on SAP BusinessObjects

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The 2015 guide to SAP BusinessObjects BI 4.1 improvements for managing and maintaining a high-performing BI platform

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The 2015 guide to SAP BusinessObjects BI 4.1 improvements for managing and maintaining a high-performing BI platform