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SAP Human Capital Management Services For Manufacturing Industries @ YASH


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YASH recommended a best of breed implementation of a Human Capital Management (HCM) system for its increased information transparency, management control, process standardization, data accuracy, and operational efficiency. Within this solution, YASH implemented a critical Employee Self Service (ESS) and Manager Self Service (MSS) module, utilizing the Intranet portal as a gateway to the new application functionality.

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SAP Human Capital Management Services For Manufacturing Industries @ YASH

  1. 1. SAP® Human Capital Management (HCM) Success Story @ YASH Four-Month Global Implementation Transformed HR into a Strategic Service Center Quick FactsIndustry: Manufacturing Objectives: Why YASH:Geography: Asia Pacific ▪▪ Create better storage, retrieval ▪▪ YASH could reach a quicker Return and manipulation capabilities for on Investment (ROI) by combiningThe Client: the high data volume industry best practices with rapid ▪▪ Ability to identify and support implementation methodologiesSterlite Industries Limited future growth opportunities ▪▪ Scalable holistic solutions that(NYSE:SILL) is India’s largest ▪▪ Provide real-time information to nurture highly effective businessnon-ferrous metals and mining senior management operationscompany, with aluminum, copper, ▪▪ SAP Services Partner with proven Solution:lead, and zinc operations in India experience and track recordand Tasmania. It is a subsidiary ▪▪ SAP ERP Human Capitalof Vedanta Resources, a London Management (HCM) Benefits:diversified FTSE 100 metals andmining group. It was the first Implementation Highlights: ▪▪ Solution provided transformationalcompany in India to operate a ability for HR to become acopper smelter and refinery in ▪▪ YASH implemented four modules of strategic business partner.the private sector, and owns the SAP Human Capital Management: ▪▪ Accurate, reliable and up-to-largest Continuously Cast Copper Workforce Process Management, date data consolidated in oneRod plant in the world. With over Talent Management, Workforce central location resulted in faster1700 employees and revenues of $7 Analytics, and Self-Service decision-making capabilitiesbillion, Sterlite is one of the fastest Applications ▪▪ Greater information transparencygrowing companies in India, and ▪▪ Four month implementation and employee empowerment viaplans to expand into the commercial duration ESS/MSS technologyenergy production industry. ▪▪ SAP Travel Management was implemented to reduce theChallenges and Opportunities: processing time for submitting travel requests, approvals, and▪▪ Operations in multiple locations expense settlements with disparate, non-integrated IT systems▪▪ Human resources tasks became time-consuming and labor intensive
  2. 2. Existing System Inadequate for Current and Future NeedsSterlite is in a rapid, high-growth mode with new market and revenue opportunities. Inorder to meet market demands, they needed to restructure some internal processes. Anarea that was critical in meeting their strategic objectives for growth was their investmentin human capital. With employees dispersed across multiple geographies, Sterlite soughtto streamline and update their human resources (HR) system. They needed a solution thatwould scale with them, provide faster return on investments, and integrate multi-leveldepartmental practices into one unified platform. Sterlite’s current HR process tool wasan Excel-based manual system that was inefficient for their increasing process complexity.This higher data volume required better storage, retrieval, and manipulation capabilitiesthan their existing system. They needed a solution that would have the ability to identifyand support future growth opportunities and provide real time information to seniormanagement.YASH Enabled Company to Respond Better to Changing Market DemandsYASH Technologies recognized Sterlite’s business challenges of today and tomorrow,and the need to maximize the potential of its workforce, enabling efficiency and swiftresponses to changing market demands. Leveraging their existing investment in SAP®,YASH recommended a best of breed implementation of a Human Capital Management(HCM) system for its increased information transparency, management control, processstandardization, data accuracy, and operational efficiency. Within this solution, YASHimplemented a critical Employee Self Service (ESS) and Manager Self Service (MSS)module, utilizing the Intranet portal as a gateway to the new application functionality.The self-service module would allow Sterlite’s HR department to provide strategic value-added services to their staff versus being occupied with transactional activities.To meet Sterlite’s business objectives, YASH implemented several sub-modules of SAP HCMin only four months - which also included development of customer-specific processes.These solutions included the following: ▪▪ Worforce Process Management — Employee administration, time and attendance recording, monthly budget monitoring with head count planning, and travel management. ▪▪ Talent Management — Recruitment capabilities interfaced with a custom Resume Builder application, employee performance management, training evaluations, and event management. ▪▪ Workforce Analytics — Online interactive and customized reports for recruitment, employee time records, mapping of annual/mid-year appraisals, and risk analysis to aid in decision-making. ▪▪ Self-Service Applications — Employee and manager functionalities of Personal Change Request to cater company transfers, interim promotions, and job rotations.YASH interfaced an additional feature of HCM that replaced all manual transactions inSterlite’s career portal to offset the high demand of applicants during this period of rapidgrowth and aggressive business objectives. Status-based reports enhanced manager’sdecision-making abilities and reduced recruitment cycle time. Managers were able tomake online requests for more manpower through MSS and the HR department could getthe approved numbers for hiring. The profile match-up feature assisted in comparing jobrequirements with the applicant’s qualifications and selection of the right candidate forthe position. This allowed Sterlite to find and retain the best employees possible.
  3. 3. “With the new system, Extended Travel and Expense Functionality Delivered Immediate Cost-Savingsrelevant informationcan be easily generated Sterlite sought to streamline and automate company-wide travel and expense processes.and extracted. Its current request and approval processes were manual-based, which resulted in timeYASH successfully and cost inefficiencies. YASH implemented the SAP Travel Management solution to reduceimplemented a solution the processing time needed for submitting travel requests, approvals, and expensethat was customized settlements.for our company and The new automated SAP Travel Management system allowed employees to fill out travelnow I can spend more requests and travel expense settlement forms online and send to the appropriatetime making strategic manager. Once approved, notifications were automatically sent to Human Resources tobusiness decisions, update attendance records, Accounting for pay advances, and Administration to arrangerather than pushing for travel reservations. If an employee deleted an approved travel request, the systempapers.” would send an automatic notification to these departments as well. - Human Resources Manager, Sterlite Additionally, YASH developed customized components and functionality of the system to support Sterlite’s business requirements. YASH configured eligibility rules for all employees in the system based upon their corresponding grade levels, and incorporated and automated existing travel policies and guidelines into SAP. A custom travel expense settlement form was created to contain the exact fields that best suited Sterlite’s needs. YASH also designed company reports that increased transparency of the following travel and expense data: ▪▪ General Trip Data ▪▪ Payment History by Personnel Number and Trip Number ▪▪ Trip Receipts with Total Cost ▪▪ Who is Where? Search for Trip Destinations These customized reports provided such accurate figures and data that Sterlite was able to negotiate better rates with hotel and travel vendors, resulting in even further cost- savings for the company. Sterlite’s time recording systems are now available in real-time for managers to access, which is an invaluable tool when working with multiple production sites scattered across the country. Change Management Initiatives Ensured a Successful Implementation To facilitate the most successful implementation possible, YASH provided a strategy to ensure high user adoption. YASH executed an extensive change management service for Sterlite’s new Intranet portal that included: ▪▪ Training and demos — YASH consultants did mass trainings and demos in every department, lunchroom, and production site across the country. ▪▪ SAP HCM Champions — YASH selected one employee from each department and implemented a train-the-trainer program to create 45 champions. ▪▪ R/3 User Manual — Created step-by-step guides for ESS and MSS in soft and hard copies. ▪▪ Interest Maintenance — Emailed weekly tips on ESS and MSS features to employees and incorporated e-Learning add-on’s. Due to YASH’s successful change management initiative, Sterlite’s adoption of the new functionality was rapid and seamless. With Sterlite leveraging the new Intranet portal solution, employees and managers found that it increased ownership of HR matters and reduced cycle time on routine activities. Employees can now update their personal information, make travel requests, view and revise vacation earnings, and sign-up for training programs. Managers can view details of employees, approve or deny HR requests, and perform employee appraisals online.
  4. 4. Integration of HR Processes Maximized Value of their Human Capital As a world-class productivity tool, SAP HCM solution transformed Sterlite’s HR department into a strategic, service-oriented response center. Sterlite can now collaborate on and successfully achieve business objectives while maximizing the value of their human capital. This comprehensive solution provided numerous company benefits: ▪▪ The customized HR portal solution seamlessly integrates recruitment management and workforce analytics throughout the entire enterprise ▪▪ Increased efficiency made HR a strategic business partner by aligning their activities with organizational objectives, realizing a high return on investment ▪▪ Accurate, reliable, and up-to-date data consolidated into one central location resulted in faster decision-making capabilities ▪▪ Scalable system that will grow with the company ▪▪ Greater information transparency and employee empowerment via ESS/MSS technology ▪▪ Greater productivity; overall increase in skill level due to elimination of manual tasks ▪▪ Optimum use of talent pool and new recruits About YASH Technologies YASH Technologies focuses on customer success. As a leading technology services and outsourcing partner for medium and large global customers, we leverage technology and our flexible delivery models to drive performance and business value throughout a customer’s enterprise. YASH’s comprehensive service approach incorporates a holistic view of our customers that extends beyond delivery. This approach integrates enterprise solutions and services, proprietary best practice offerings, strategic application and maintenance outsourcing, as well as consulting and integration services. YASH is a SEI CMMI (Level 3) and an ISO 9001:2008 certified company with U.S. and India headquarters and regional sales and development offices spread across three continents. YASH is also part of a select group of companies that are SAP - certified global providers of application management services. For more information, please visit or email SAP-HCM-Mfg148-0811 YASH Technologies Global Presence - USA | EU | MEA | APAC • California | Illinois | Iowa | Massachusetts | Missouri | New York Texas | London | Germany | Bahrain | Hongkong | Singapore • Hyderabad | Pune | Mumbai | Bangalore | Indore World HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-766-8934 | Tel: 309-755-0433 | Fax: 309-796-1242 EU: The  Mille-II Floor 1000-Great West Road Brentford London TW89HH UK | Tel: 44-20-8261-4408 | Fax: 44-20-8261-4418 India: 201-205 Bansi Trade Center 581/5 MG Road Indore MP 452001 India | Tel: 91-731-426-1100 | Fax: 91-731-426-1234© 2011 YASH Technologies. All rights reserved. Referred products/ a services may be registered trademarks of belonging companies.