YASH's Application Management Services (AMS) is a holistic approach to proactively support business users and the entire lifecycle of your SAP environment from planning, implementing, operating, optimizing and extending your application landscape. YASH Technologies is designed to bring immediate business benefits for our customers.

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SAP® Application Management Services
A Capabilities Fact Sheet
YASH's Application Management Services (AMS) is a holistic approach to proactively support business users and the entire lifecycle of your
SAP® environment from planning, implementing, operating, optimizing and extending your application landscape. YASH Technologies'
SAP AMS is designed to bring immediate business benefits for our customers.
Built on a flexible, scalable, and transparent model, customers receive:
• Predictability in costs • Full application and performance visibility via
• Improved operational control by deploying Run SAP service level agreements
principles in end-to-end operations • Better allocation of internal resources
• Low impact and disruption to business processes • Access to updated skills and technologies on a global scale
YASH's AMS Market Segments
As a mid-sized partner that's large enough to manage complex needs but small enough to be agile and responsive, YASH has created adaptive
AMS programs for the following market segments:
• Small and Mid-sized Enterprises (SME - $500 Million in annual revenue and below)
• Upper Middle Enterprises (UME - $600 Million — 3 Billion)
• Large Enterprises (LE - $4 — 10 Billion)
AMS Designed to Meet Market Needs
The one-size-fits-all model does not work in most cases. However, understanding that customers spend anywhere from 40 - 80% of their IT
budget for “lights-on” operations, YASH's core services bundle focuses on sustaining the ongoing operations in a cost effective, efficient
manner. Optional extension offerings focus on extracting more value from the SAP system through upgrade planning, roll-out management,
and system utilization enhancement.
Core • First and second level support for business users with SLA-based issue resolution/management
Service • Ongoing operational maintenance
Offerings • Support for continuous improvement
• Management of software patches for installed SAP software
• Proactive application monitoring and recommendations for problem and issue resolution
• Support for planning, designing, executing and stabilizing upgrades
Optional
Service
• Leveraging of upgraded features and functionality for full-cycle application driven business transformation
Offerings • Follow-up support for on-going live, release changes, and migrations
• Help solving acute performance problems and preventing future ones
• Business process monitoring and execution optimization
Run SAP Methodology - at the core of YASH's AMS Processes
YASH delivers these service components through an effective adaptation of Run SAP - SAP's recommended Best Practices and
methodology framework. YASH brings predictable value leveraging best-in-class procedures, processes, templates and reporting
mechanisms, laying a strong foundation for comprehensive solution management.
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2. Quick Facts - Best-in-Class Partner for World-Class SAP Application Management Services
SAP Competency Centers • Core ERP • BI • Financials
• HCM • AMS • Netweaver
• CRM • Upgrade • Business All-in-One solutions
Partner with Full lifecycle SAP • Flexible and scalable engagement models
Operational Expertise • Ability to span across a customer's global footprint for module
Cost effective for complete end-to-end implementations and product extensions
system landscape management • Advisory consulting and system road-mapping for SAP Product and
feature utilization for rapid ROI
Multiple SAP Partner Levels • AMS Partner • Active participation and
Leverage multi-level partnerships to • Services Partner contribution towards various
industry package and
support across customer business units • Gold Consulting Partner
localization
and geographic boundaries • Gold Business-All-in-One
• Product development for
Partner
SAP labs
• eLearning Education Partner
Vertical Industry Focus • High-tech (Software Providers, Electronics and Component
Manufacturers, Semiconductor and Photovoltaic)
• Chemical
• Manufacturing (Discreet and Process)
Run SAP Methodology YASH's adoption of Run SAP methodology assists customers in enhancing their
ROI from the initial investment
• Leveraging SAP Best Practices for operational execution and
Solution Manager tool set
Proprietary Rapid Implementation S-Imple Methodology for a predictable time, predictable cost and predictable
Methodology value implementation of module extensions with a very high degree of user
adoption due to user previews as early as the 2nd week of the project. Results in
quick return on investments.
About YASH Technologies
YASH Technologies focuses on customer success. As a leading enterprise business and technology partner for medium and large global
customers, we leverage technology and our flexible delivery models to drive performance and business value throughout a customer's
enterprise. YASH's comprehensive service approach incorporates a holistic view of our customers that extends beyond delivery. This
approach integrates enterprise solutions and services, proprietary best practice offerings, strategic application and maintenance
outsourcing, as well as consulting and integration services. YASH is a SEI CMMI (Level 3) and an ISO 9001:2000 certified company with US and
India headquarters and regional sales and development offices spread across 3 continents.
For More Information: Email at info@yash.com, or visit www.yash.com SAP-AMS-Fact-Sheet-1109
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YASH Technologies www.yash.com/contactus
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