Sap Fiori and SAP Screen Personas - Positioning Guideline

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Improving the existing SAP UX with SAP Fiori and SAP Screen Personas:
• Improve user productivity, satisfaction
• Increase adoption of business processes
• Build consumer-grade user interface

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Sap Fiori and SAP Screen Personas - Positioning Guideline

  1. 1. SAP Fiori & SAP Screen Personas Positioning Guideline November 2013
  2. 2. Remember these? SAP Continues to Evolve through Innovation and New Technology © 2013 SAP AG. All rights reserved. Internal 2
  3. 3. Remember these? SAP Continues to Evolve through Innovation and New Technology © 2013 SAP AG. All rights reserved. Internal 3
  4. 4. UI Evolution at SAP © 2013 SAP AG. All rights reserved. 4
  5. 5. Improving the existing SAP UX SAP Fiori Usage/Reach (Out of the box Apps) Renovation SAP Screen Personas (DIY enablement Toolkit) Number of use scenarios RENEW © 2013 SAP AG. All rights reserved. ENABLE Internal 5
  6. 6. Fiori Enables Customers 25 Apps – Delivered by SAP with Business Process specific content Keeping Simple things Simple A collection of apps with a simple and easy to use experience for broadly and frequently used SAP software functions that work seamlessly across devices – desktop, tablet, or smartphone. © 2013 SAP AG. All rights reserved. Internal 6
  7. 7. Personas empowers customers Personalization without programming © 2013 SAP AG. All rights reserved. Internal 7
  8. 8. Fiori and Personas Common Deliver Business Value Improve user productivity, satisfaction    Gain time to work on additional projects Reduce learning curve on SAP, cut training costs Reduce cost of personalizing SAP GUI screens Increase adoption of business processes   Deliver screens for specific business roles/individuals Reduce work completion time Build consumer-grade user interface  Modernize user experience without disruption © 2013 SAP AG. All rights reserved. Internal 8
  9. 9. Fiori and Personas Key Focus Areas and Value Distinguishing Characteristics SAP Fiori Keeping Simple Things Simple  Routine tasks  Broadly and frequently used SAP software functions  Ready to run out of the box  Mobilization plans and roadmap  Environment: heterogeneous Smartphone, tablets, desktop © 2013 SAP AG. All rights reserved. SAP Screen Personas Personalization without Programming  Specialized, routine tasks  All SAP GUI transactions  Personalize any transaction in minutes  Environment: highly customized (data fields, transactions), Desktop (Windows, Mac) Internal 9
  10. 10. SAP Fiori SAP Customer is…    Heterogeneous environment (Devices, OS, UIs, etc.) Complaining about usability and users productivity Considering or using Suite on HANA (new customer) Reducing transaction complexity Improving business user productivity  Increasing user satisfaction  Reducing costs      Running ERP / SRM / ECC 6 (existing customers) Are they talking about? Decreasing training time  Need a role-based, homogenous experience across a variety of devices Mobilization plans and roadmap © 2013 SAP AG. All rights reserved. Internal 10
  11. 11. Screen Personas SAP customer is…  Improving business user productivity  Increasing user satisfaction Reducing costs   Using the SAPGUI client or accessing SAP through a desktop browser (NWBC; Netweaver Business Client) Reducing transaction complexity      Running Business Suite / ERP / ECC 6 (existing customers) Are they talking about? Decreasing training time  Improving process & data quality Complaining about usability Considering or using Suite on HANA (new customer) © 2013 SAP AG. All rights reserved. Internal 11
  12. 12. Identify the Customer Needs Key Guiding Questions & Answers SAP Fiori SAP Screen Personas What is your main priority in terms of enhancing SAP usability for your employees? Common transactions Specialized transactions Which users are complaining the most about usability? General audience Functional group Is your focus multi-device or desktop? Breadth of devices Desktop How important is personalizing transactions? Minimal changes © 2013 SAP AG. All rights reserved. Specific look and feel Internal 12
  13. 13. More Information on SAP Fiori Product Page https://experience.sap.com/fiori Marketplace http://www.saphana.com/docs/DOC-3570 Technical Documents http://help.sap.com/fiori Q&A on SCN http://scn.sap.com/docs/DOC-41598 Demo Videos http://www.youtube.com/watch?v=mYbn9Q6P0cU&feature=youtu.be GTM Site https://jam4.sapjam.com/groups/about_page/557552 © 2013 SAP AG. All rights reserved. Internal 13
  14. 14. More information on SAP Screen Personas Product Page http://www.sapscreenpersonas.com Fact Sheet http://wiki.sdn.sap.com/wiki/download/attachments/298682098/ SAP_Screen_Personas_customer_fact_sheet.pdf Demo Videos http://www.youtube.com/watch?v=gquHYSGHol8 (intro) http://www.youtube.com/watch?v=tpMdktziC_8 (basic scripting) http://www.youtube.com/watch?v=h5ABusVy9I4(product tour) Customer-Facing Presentations http://www.slideshare.net/peterspielvogel/sap-screenpersonastechnologyserviceconfmarch2013 How-to Instruction Videos http://goo.gl/Y8I1s www.sapscreenpersonas.com © 2013 SAP AG. All rights reserved. Internal 14
  15. 15. Thank you Contact information: Ed Brouwer Ed.brouwer@sap.com

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