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Vistex Chargeback

A Chargeback is an amount claimed by a distributor from a manufacturer or vendor for the difference between their initial acquisition price and the actual agreed upon price for products/services sold to a specific end customer or partner.

There are not much documents in the internet world regarding Vistex. In this post, the author has tried to give an overview of the Vistex Chargeback and the bird’s eye view to the common terminologies, screens, transactions and technical objects (user exits, BADIs etc). Hope this post would act as a launch pad to all interested consultants who would like to take deep dive into Vistex.

Below are the contents of the attached document:

i) Definition of Chargeback
ii) Benefits of the Chargeback Application
iii) Chargeback Process
iv) Chargeback Lifecycle
v) Source Documents of Chargeback
vi) Chargeback creation based on Partner Roles with proper agreements
vii) Chargeback creation based on Partner role w/o agreement
viii) Why Partner Roles are important to create Chargeback Document
ix) Chargeback Creation Transaction codes
x) Chargeback Display or Change TCodes
xi) Chargeback Accounting Document Display
xii) Document flow for the accounting document of Chargeback
xiii) Common T-codes/User Exits/BADIs in Chargeback
xiv) High Level Overview from Contract to Chargeback Business Process for a Pharma wholesale business process
xv) Chargeback functions : CB Creation, Document flow and Reconciliation

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Vistex Chargeback

  1. 1. Vistex Chargeback /IRM/IPALLMENU http://www.sapyard.com/
  2. 2.  Chargeback is a claimed amount that a manufacturer pays a distributor for goods/services sold by him according to a mutual agreement between them.  The Chargeback process would help the distributors to sell their merchandise for a lower value and retrieve the difference between his acquisition cost and the customer sales price. Thus he would set up an agreement with the manufacturer to determine the pricing and settlement parameters for the products. Definition of Chargeback http://www.sapyard.com/
  3. 3.  The IP module provides distributors with tools required to administer, track and reconcile the claims filed with the manufacturers. Efficient management of Chargeback claims has the following benefits:  Reduces Dispute handling costs for Chargeback's.  Reduces Days-Chargeback-Outstanding.  Increases cash flow.  Reduces manual effort and number of adjustments.  Helps the senior executives to concentrate on reaching business goals rather than expend their time on cumbersome processes. Benefits of the Chargeback Application http://www.sapyard.com/
  4. 4. Chargeback Process http://www.sapyard.com/
  5. 5.  Repricing  Accrual  Parking  Settlement  Reconciliation Chargeback lifecycle is not dependent on it’s source document once Chargeback agreement is created. Chargeback Lifecycle http://www.sapyard.com/
  6. 6. Source Documents of Chargeback http://www.sapyard.com/
  7. 7. The information which is derived from these source documents is:  General information about the sale (Sales Org., Distr. Channel, Div., Company Code etc.).  All parties involved in the sales transaction (Partners).  The product pricing for the distributor (Cost price and Selling price).  Basic Material Information (Quantity, Rate, Currency, Unit). Source Documents of Chargeback http://www.sapyard.com/
  8. 8. Chargeback creation based on Partner Roles with proper agreements http://www.sapyard.com/
  9. 9. Chargeback creation based on Partner role w/o agreement http://www.sapyard.com/
  10. 10.  Chargeback process will only take place with a manufacturer only if there exists a valid agreement between the parties for at least one item in the source document.  The Chargeback document sent to a particular manufacturer would only contain those items that belong to the sale as well as to an agreement between the manufacturer and distributor. Slide 6.  If there is no agreement between the parties, then the question of a Chargeback does not arise at all and thus there is no Chargeback document. Refer Slide 7  Chargeback document will not be created for Vendor 2 and Vendor 3 as no agreement is found for those invoice line items. Why Partner Roles are important to create Chargeback Document http://www.sapyard.com/
  11. 11.  Tcode for Individual Chargeback creation : /IRM/IPCBM.  CB Mass Processing IP-Chargeback's-Mass Proc.of Sales Documents (Sales Source Documents)  The transaction code is /IRM/IPCB22.  CB Mass Processing IP-Chargeback's-Mass Proc.of Billing Documents (Billing Source Documents)  The transaction code is /IRM/IPCB21.  CB Mass Processing IP-Chargeback's-Mass Proc. of Claims (Claims Source Documents created form Sales document)  The transaction code is /IRM/IPCB20. Chargeback Creation Transaction codes (/IRM/IPSPRO Path is also shown here) http://www.sapyard.com/
  12. 12.  CB Search and Process IP-Chargeback's-Claim Process  The transaction code is /IRM/IPCB31.  CB Search and Process IP-Chargeback's-Billing Process  The transaction code is /IRM/IPCB31.  CB Search and Process IP-Chargeback's-Sales Process  The transaction code is /IRM/IPCB32.  CB Search and Process IP-Chargeback's-Process  The transaction code is /IRM/IPCB33. Chargeback Display or Change TCodes http://www.sapyard.com/
  13. 13. Chargeback Accounting Document Display /IRM/IPCB35 http://www.sapyard.com/
  14. 14. Document flow for the accounting document of Chargeback http://www.sapyard.com/
  15. 15. Technical Information For CB Area  TCodes of CB Reports  /IRM/IPCB05  /IRM/IPCB41  Program Name  /IRM/IPCB_LIST_DISPLAY  /IRM/IPCB_MISSING_BILLING_DOCS  User Exits – Function group for CB XIPCB  XIPCB  IP: Chargeback Customer Enhancements  Different types of exits for Accrue , Settlement depending upon various mode of selection of data.  BADI  /IRM/BADI_IPCB_ALL  IP: Chargeback Customer Enhancements  BADIs for Chargeback for modifying accrue, settlement calculations, Enhance KOMP data, KOMK data, user fields reconcilation http://www.sapyard.com/
  16. 16. High Level Overview from Contract to Chargeback Business Process for a Pharma wholesale business process End Customer Contract Negotiation With GPO or End Customer Send BID Award to Wholesaler Receive Contract Award Notification (EDI 845) Receive Order Ship Product and Invoice End Customer Chargeback Request EDI 844 Ship Product and Invoice End Customer Manufacturer Wholesaler Chargeback Reconciliation (EDI 849) Receive Chargeback Place Order with Wholesaler Receive Product and Invoice http://www.sapyard.com/
  17. 17. Chargeback functions : CB Creation, Document flow and Reconciliation Chargeback Creation  Outbound EDI 844 and inbound 849 support  Automatic and manual creation  Create Chargeback's in batch, periodically or immediately  Combine multiple Chargeback requests into a "collective Chargeback request" to reduce transaction volume  Full Chargeback workbench integration (all document display and processing can be done without leaving workbench)  Generate Chargeback when a contract is loaded retroactively Chargeback Document  Chargeback pricing procedure and account determination (can be used to adjust Chargeback amounts, accrue rebates, post to specific accounts, etc.)  View contract data in Chargeback  Track vendor’s reference number  View vendor data in Chargeback  Output and/or re-submit Chargeback using EDI 844, print, fax, email, etc.  Document flow including Chargebacks, SD documents and contracts.  Chargeback linked to all source EDI transactions  Full change log and audit history http://www.sapyard.com/
  18. 18. Chargeback Reconciliation  All Chargeback rejections, statuses and paid amounts visible on Chargeback document  Track requested and paid Chargeback amounts separately  Track rejection reasons  Customizable rejection processing including custom fields, validations and workflow  Reverse and reopen posted Chargebacks as a result of subsequent reconciliation  Web portal for manufacturers to enter Chargeback response into your SAP system. Chargeback functions : CB Creation, Document flow and Reconciliation http://www.sapyard.com/

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