Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Delivering Real-Time Business Value for
Healthcare Providers
SAP Business Suite Powered by SAP HANA
July 2013 Public
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 2Public
The real-time opportunity
Best-run healthcare faci...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 3Public
Becoming a patient-focused enterprise
Align busine...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 4Public
SAP Business Suite powered by SAP HANA
The next-ge...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 5Public
Industry value map for healthcare providers
Enabli...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 6Public
Industry value map for healthcare providers
Enabli...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 7Public
Today
KPI improvements are high-level estimates an...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 8Public
Today
KPI improvements are high-level estimates an...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 9Public
Today
KPI improvements are high-level estimates an...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 10Public
Today
KPI improvements are high-level estimates a...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 11Public
Today
KPI improvements are high-level estimates a...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 12Public
Next step
Business scenario recommendation and va...
© 2013 SAP AG or an SAP affiliate company. All rights reserved.
Thank you
Contact information:
Martin Kopp
Global VP Healt...
© 2013 SAP AG or an SAP affiliate company. All rights reserved.
Appendix
with detailed customer cases
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 15Public
Opportunities across the healthcare industry
Reth...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 16Public
Supporting better healthcare decisions
Evidence-b...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 17Public
Supporting better healthcare decisions
Personaliz...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 18Public
Supporting better healthcare decisions
Medical ge...
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 19Public
Supporting better healthcare decisions
Medical de...
Upcoming SlideShare
Loading in …5
×

Delivering Real-Time Business Value for Healthcare

1,127 views

Published on

This deck is a SoH Executive positioning document in 3 parts for Healthcare

Published in: Technology, Business
  • Be the first to comment

Delivering Real-Time Business Value for Healthcare

  1. 1. Delivering Real-Time Business Value for Healthcare Providers SAP Business Suite Powered by SAP HANA July 2013 Public
  2. 2. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 2Public The real-time opportunity Best-run healthcare facilities improve patient outcomes by empowering providers to make better decisions while managing costs through analysis and control of business operations.  Anytime, anywhere access to electronic patient records  Productive collaboration among all parties  Insightful real-time data analysis  Innovative database and technology solutions
  3. 3. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 3Public Becoming a patient-focused enterprise Align business operations with patient needs Focus on coordination between patients and providers to drive higher patient satisfaction and better care  Manage cases, patient experience, and referrer relations  Provide a secure platform for proactive collaboration  Provide self-managed care and accessibility to social networks Analyze real-time information to measure and improve treatment outcomes  Provide a single, accurate view of relevant, contextual healthcare information  Provide real-time analysis for actionable insight for continuous improvement Maximize operational efficiency, especially financial performance  Control costs accurately, identify areas creating value, set strategy effectively, and address change confidently  Consolidate healthcare data from various sources; provide unified analytics; transform large volumes of data into actionable plans
  4. 4. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 4Public SAP Business Suite powered by SAP HANA The next-generation business platform Real-time business In-memory Business transactions Digital connections Collaborative business CloudSocial Big DataMobile One platform bringing it all together Advanced analytics Healthcare processes
  5. 5. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 5Public Industry value map for healthcare providers Enabling the patient-focused enterprise Patient Dialogue and Collaboration Patient Relationship Management Patient Flow and Movement Personal Health Excellence Securing Optimum Operations Financial Performance Optimization Healthcare Analytics Clinical Delivery Innovation Physician Relationship Management Clinical Treatment and Care Enterprise Healthcare Mobility Technology Solutions SAP HANA Platform People and Talent Core Human Resources and Payroll Talent Management Time and Attendance Management Workforce Planning and Analytics Finance Financial Performance Management Accounting and Financial Close Treasury and Financial Risk Management Collaborative Finance Operations Enterprise Risk and Compliance Management Procurement Supplier Discovery and Lifecycle Management Strategic Sourcing and Contracting Procurement and Order Collaboration Collaborative Invoice to Pay IT Management Application Lifecycle Management IT Infrastructure Management IT Portfolio and Project Management IT Service Management IT Strategy and Governance Application Develop- ment and Integration Enterprise Mobility Consumer ExperienceData ManagementAnalytics Real Estate Lifecycle Management
  6. 6. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 6Public Industry value map for healthcare providers Enabling the patient-focused enterprise Patient Dialogue and Collaboration Patient Relationship Management Patient Flow and Movement Personal Health Excellence Securing Optimum Operations Financial Performance Optimization Healthcare Analytics Clinical Delivery Innovation Physician Relationship Management Clinical Treatment and Care Enterprise Healthcare Mobility Technology Solutions SAP HANA Platform People and Talent Core Human Resources and Payroll Talent Management Time and Attendance Management Workforce Planning and Analytics Finance Financial Performance Management Accounting and Financial Close Treasury and Financial Risk Management Collaborative Finance Operations Enterprise Risk and Compliance Management Procurement Supplier Discovery and Lifecycle Management Strategic Sourcing and Contracting Procurement and Order Collaboration Collaborative Invoice to Pay IT Management Application Lifecycle Management IT Infrastructure Management IT Portfolio and Project Management IT Service Management IT Strategy and Governance Application Develop- ment and Integration Enterprise Mobility Consumer ExperienceData ManagementAnalytics Real Estate Lifecycle Management Highest real-time business value for healthcare provider 1 2 3 4
  7. 7. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 7Public Today KPI improvements are high-level estimates and will have to be validated for each customer situation. Patient flow and movement Manage patient care cost-effectively  Heterogeneous and complex IT generating high TCO and silo view on patient, treatment, and financial data  Massive quantities of patient, cost, and claims data  Lack of details about different services/facility hierarchy across different locations to respond more intelligently to trends in costs, budgets, claims data  Simplify business processes with immediate insight to action  Simplify IT by bringing together analytics and transactions  Real-time visibility into performance and resource productivity by analyzing bed availability, patient flow, and waiting times, enabling new applications  Real-time transparency into every aspect of the organization, supporting activity-based costing and easy identification of problems Reduce business process lag time Improve Optimize operational reporting operational efficiency With SAP Business Suite on SAP HANA
  8. 8. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 8Public Today KPI improvements are high-level estimates and will have to be validated for each customer situation. Clinical treatment and care Personalized patient treatment  Enormous amounts of data from clinical and operational sources  Lack of patient orientation  Lack of consolidated access to relevant patient and clinical information  Need for efficient use of clinical research and clinical trial results in the treatment process  Access real-time information on patient conditions and medical knowledge to make the best clinical decisions  Utilize the huge amount of structured and unstructured data to improve patient care and enable personalized treatment  Leverage fast analysis and simulations of clinical data and research outcomes to achieve optimal results Enhance focus on patient care Speed Optimize response to medical challenges treatment opportunities With SAP Business Suite on SAP HANA
  9. 9. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 9Public Today KPI improvements are high-level estimates and will have to be validated for each customer situation. Healthcare analytics Business value for financial, clinical, operational, and managerial reporting With SAP Business Suite on SAP HANA Improve service level performance Reduce Minimize month-end closing time operating costs  Risk of non-compliance due to unfulfilled (overruns in) audits  A lot of data; decision-relevant information not readily available  Data analysis not supported or automated  Long-running batch jobs/reports  Time-intensive data analysis  Large number of time-consuming, and non-value-added processes required to access and provide accurate, up-to-date information  Timely execution of compliance- relevant validation tasks  Increased end-user satisfaction (accurate, detailed, visualized, timely, and actionable information)  Acceleration of key critical-path processes and reports  Instant response time on most data analysis queries  Elimination of workarounds and data latencies  End-user data analysis through self- service means
  10. 10. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 10Public Today KPI improvements are high-level estimates and will have to be validated for each customer situation. Manage financial performance Business value for planning, budgeting, and forecasting  Planning performance limited to OLAP, staged cubes for transactional and master data  Data load performance is driven by the amount of data extracted from SAP Business Suite  Reporting, loading, and retraction performance limits planning iterations  Drilldown within OLAP cube, and drill-through to SAP Business Suite and OLTP data within standard times  Seamless replication of master and transactional data from SAP Business Suite  Availability of more granular data to support planning  Big Data challenge is negated, and allows for faster extract and DSO activation times  Iterative planning and real-time simulation are supported through improved performance  Improved performance for drilldown (expand) and consolidation (collapse)  Fast drill-through and live view of transactional data in SAP Business Suite cycle times and manual effort With SAP Business Suite on SAP HANA Improve service level performance Reduce Minimize operating costs
  11. 11. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 11Public Today KPI improvements are high-level estimates and will have to be validated for each customer situation. Manage financial performance Business value for profitability and cost analysis  Data latencies and process delays impact the ability to react to issues and opportunities  Lack of data depth and user self- service affect internal decision making  Long-running processes  Time-intensive data queries  Mostly manual data analysis  Substantial amount of time and effort on processes that do not directly add value  Suboptimal resource efficiency and effectiveness  Timely execution of critical business processes supports decision making and increases the ability to act swiftly (insight-to-action) in dynamic market environments  Critical transactions and calculations that run quickly  Instant response times on queries  Prebuilt analytics that automate the data analysis process  Leaner processes from data capture through data analysis  Increased productivity through process-optimized analytics and mobile support Improve Reduce Minimize With SAP Business Suite on SAP HANA service level performance operating costs cycle times and manual effort
  12. 12. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 12Public Next step Business scenario recommendation and value discovery workshop  SAP offers a proven methodology and approach to discover the customer-specific business improvement areas and quantify value potential.  We suggest such a workshop with your line-of-business and IT experts.  As starting point, we recommend a performance and usage analysis of your current system.
  13. 13. © 2013 SAP AG or an SAP affiliate company. All rights reserved. Thank you Contact information: Martin Kopp Global VP Healthcare Providers‪ martin.kopp@sap.com +49-6227-7-63516
  14. 14. © 2013 SAP AG or an SAP affiliate company. All rights reserved. Appendix with detailed customer cases
  15. 15. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 15Public Opportunities across the healthcare industry Rethinking information processing for genomic and medical data Real-world examples in healthcare SAP HANA platform is well-suited to the specific needs of the healthcare industry, where much of the data is unstructured. You can run natural-language processing and text analytics technology in conjunction with SAP HANA to draw information from free-form text such as social media and electronic medical records. That information can then be integrated with structured data sets for further analysis. Real-time data analysis will play a critical role in driving new development in many medical models. In fact, leading companies across industry segments are already seeing compelling benefits by putting new strategies and supporting technologies in place. Evidence-based medicine Personalized medicine Medical genetics Medical device lifecycle management
  16. 16. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 16Public Supporting better healthcare decisions Evidence-based medicine In a hospital like Charité,‪we‪see‪an‪unending‪stream‪of‪data‪every‪day.‪And‪it’s‪of‪utmost‪importance‪ that we collect this data – and filter and control it – and reuse it for patient care, or for teaching, or for driving research. . . . In the medical field, it is critical that we move away from the flood of paper that is overwhelming doctors today; that we continually move toward electronic data capture. Prof. Dr. Karl Max Einhäupl, Chief Executive Officer, Charité Observation and careful analysis of the evidence have always been fundamental to medical advancement. But the scale has changed. Now, massive amounts of internal and external data must be consolidated and analyzed. This includes personal electronic medical records and extensive findings from clinical research. Using huge sample sizes and more complete data sets, patterns can be discovered that previously might have gone unnoticed. Research institutions can use SAP HANA to conduct detailed analyses of hundreds of thousands of patient cases, each with hundreds of thousands of data points. And researchers can gain answers in seconds rather than hours. The positive outcomes include more time for research, better quality results, and improved treatments for the future.
  17. 17. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 17Public Supporting better healthcare decisions Personalized medicine AOK wants to analyze patient data, prescription data, and insurance data to find patterns that increase the likelihood of an illness later in life. You can then reach out to the insured right away and offer preventive care. Udo Patzelt, Requirements Management, AOK Systems Medical advancements such as genetic testing and molecular diagnostics are fueling a greater focus on personalized medicine. A more predictive approach to treatment results in better preventive programs. The new standard may well be identifying and averting medical problems well before they arise. The result: healthier patients and the potential for significantly lower healthcare costs. Insurance providers worldwide are looking to offer personalized healthcare programs to large customer bases. Using SAP HANA platform can help identify patterns of illness through analysis of billions of diagnoses and massive amounts of other medical data. Using this insight to provide superior, affordable healthcare services will differentiate insurers from the competition. Individualized preemptive health programs can help clients avoid illness, while insurers can limit the need for expensive and sometimes unnecessary treatments.
  18. 18. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 18Public Supporting better healthcare decisions Medical genetics MKI wants to deliver advanced medical treatments to as many patients as possible by introducing real- time, Big Data analysis into healthcare. . . . If we can deliver the analysis [of genome extraction] by the end of the day before the patient leaves the hospital, this can revolutionize cancer treatment processes in the future. Yukihisa Kato, CTO and Director, Mitsui Knowledge Industries (MKI) Full genome sequencing provides raw data on 6 billion letters of an individual’s‪DNA.‪It’s‪no‪surprise‪that‪the‪first‪human‪genome‪ project took more than 10 years to complete. Now the emphasis is on genome interpretation and the mining of that data for clinically actionable information. Researchers are comparing genome sequences among large sample groups to better understand target genetic markers. This could accelerate the development of treatments‪for‪diseases‪such‪as‪cancer‪and‪Alzheimer’s.‪ Life science companies offering genome analytic services are integral to this effort. With SAP HANA, data that once took two days to process can be analyzed in minutes. This can translate into faster and more accurate diagnoses, better patient care with fewer doctor visits, and expedited pharmaceutical discoveries with lower development costs.
  19. 19. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 19Public Supporting better healthcare decisions Medical device lifecycle management Having data in a searchable format and being able to provide it in an ad hoc report is a game changer. . . . We serve a patient every four seconds, there are seven million patients per year, so you can imagine the huge amounts of unstructured text data we capture. Brian Raver, Senior Manager – BI Strategy, Medtronic Implanted medical devices can help extend and improve the quality of life. As a result, millions of patients receive devices such as artificial hips and implantable cardioverter defibrillators each year. Proactively managing these devices and analyzing their ongoing performance is critical to ensuring patient safety and mitigating potential risks. Monitoring and responding to patient feedback is an important part of product improvement. Companies can use SAP HANA to analyze large amounts of data in global customer service systems. This includes multisource data acquisition and the ability to handle long, unstructured data. For example, company analysts can work with up to 15,000 characters in a single business warehouse object.

×