• Born in Africa in 1997, Flemingo is a travel retail company primarily focused on
operations and opportunities in the underserved emerging and frontier markets
across the globe.
• Over the last decade, Flemingo has become one of the fastest growing Travel Retail
company with presence in over 30 countries in 4 continents which include Asia,
Europe, Africa and Latin America.
Introduction to Flemingo
1. Introduction on Flemingo
2. SAP – Project
3. Key challenges and success factors
4. Success Factors
5. Benefits to the Business
6.Questions & answers
Why flemingo choose SAP
Flemingo gone through a complete analysis process of evaluating all
the global ERPs, but we have found the below benefits in SAP .
Robustness in the Application .
Integrated Modules in all the major functional areas which is covering
two major activities like Procure to Pay and Order to cash .
The application seems suitable to cater Flemingo requirements
globally with minimal customisation .
Process defined based on globally followed best Practices
Key Administrative Challenges – During implementation
1. Change Management
2. Process Mapping with Best Practices
3. Minimizing the Customisation to meet statutory
4. User Training and acceptance
5. Stick to the Project Timelines
Operational Challenges – During implementation
1. Server Sizing and Hardware procurement
2. Cut over Data - Schedule & Preparation
3. Cleanliness of Master data
4. Tuning of Master data based on the new
functionalities and search parameters.
5. Elimination of Master data duplication
6. Smooth integration with Retail POS application
Factors - SAP implementation - A success story at
1. Dedicated Team Work
2. Experienced Partner for implementation – NTT
3. Top down approach from Management
4. Strict follow up with Project Schedules
5. Successful data migration on time.
• SAP has provided a larger platform for flemingo to spread its
wings into various continents with its scalability and
• Global platform helped flemingo Team for a better data
analysis and understand customer preferences which
eventually converts into a revenue.
• SAP bought lot of controls into warehouse management and
to eliminate the manual intervention .
SAP - Robust Information Systems – Added fuel to
Some Major Advantages after SAP Implementation
1. Visibility of Global operation on single platform.
2. Massive control on inventory handling
3. Centralized control on global purchase
4. Global team has centralized platform on Sales
and trend analysis .
5. More controls on local team from system point
of view who is operating remotely.
1. SAP Go live – On time on cost
2. Smooth Change Over
3. Successful process mapping on local requirements
4. Satisfied user group & Management Team
QUALITY AWARD – FLEMINGO IMPLEMENTATION IS ACCEDITED WITH
QUALITY AWARD (SILVER ) FROM SAP – MENA IN SMALL
IMPLEMENTAITON SECTION AT 2012.