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SAP User Experience Strategy
July 12, 2013
© 2013 SAP AG. All rights reserved.
Agenda Welcome
SAP User Experience Strategy
SAP Design Services
Where to find addition...
© 2013 SAP AG. All rights reserved.
Agenda Welcome
SAP User Experience Strategy
SAP Design Services
Where to find addition...
© 2013 SAP AG. All rights reserved.
Transform the enterprise experience
Complex and feature-rich experience must be
replac...
© 2013 SAP AG. All rights reserved.
Recalls Plus MyRunwayPhoto Tribe Fan Experience
Have you seen these consumer apps from...
© 2013 SAP AG. All rights reserved.
SAP GUI defines customer perception of SAP usability
© 2013 SAP AG. All rights reserved.
Big opportunity for improving the existing SAP UX
Number of Use Scenarios
NEW RENEW ENABLE
Consumer-grade for
new applications
Most broadly used
scenarios
Tools for customers to
tailor their value...
© 2013 SAP AG. All rights reserved.© 2013 SAP AG. All rights reserved.
NEW enterprise apps from SAP provide a
consumer-gra...
© 2013 SAP AG. All rights reserved.
Consumer-grade UX for NEW applications
SAP Customer Financial Fact
Sheet
SAP Sales OnD...
© 2013 SAP AG. All rights reserved.
Consumer-grade UX for NEW applications
© 2013 SAP AG. All rights reserved.© 2013 SAP AG. All rights reserved.
RENEW the most widely-used scenarios
© 2013 SAP AG. All rights reserved.
Consumer user experience is the new
standard for enterprise applications …
© 2013 SAP AG. All rights reserved. Strictly Confidential
…but most users still experience
SAP through SAP GUI.
© 2013 SAP AG. All rights reserved. Strictly Confidential
Our Goal:
Provide immediate impact by renewing
the user experien...
© 2013 SAP AG. All rights reserved. Strictly Confidential
A collection of apps with a simple and easy to use experience
fo...
© 2013 SAP AG. All rights reserved. Strictly Confidential
Enables our customers to leverage their existing SAP investments...
© 2013 SAP AG. All rights reserved. Strictly Confidential
Role Apps
Manager Approve Requests ● Approve Leave Requests
Appr...
© 2013 SAP AG. All rights reserved.© 2013 SAP AG. All rights reserved.
ENABLE customers to tailor SAP UIs to their
unique ...
© 2013 SAP AG. All rights reserved. Strictly Confidential
© 2013 SAP AG. All rights reserved. Strictly Confidential
Personas allows IT to make business users happier.
Business users get more done, faster, with fewer errors.
© 2013 SAP AG. All rights reserved. Strictly Confidential
© 2013 SAP AG. All rights reserved. Strictly Confidential
© 2013 SAP AG. All rights reserved. Strictly Confidential
There are several options for personalizing SAP
Software Develop...
© 2013 SAP AG. All rights reserved.
Agenda Welcome
SAP User Experience Strategy
SAP Design Services
Where to find addition...
© 2013 SAP AG. All rights reserved. Strictly Confidential
Supports customer and strategic design projects
through Co-Innov...
© 2013 SAP AG. All rights reserved. Strictly Confidential
SAP Design Services Offering
OPTIMIZE
Looking to improve
user ex...
© 2013 SAP AG. All rights reserved. Strictly Confidential
Adapted Design Thinking Methodologies
Understand
Ideate
Prototyp...
© 2013 SAP AG. All rights reserved. Strictly Confidential
"It's time for us to get into an engagement pattern that makes s...
© 2013 SAP AG. All rights reserved.
Agenda Welcome
SAP User Experience Strategy
SAP Design Services
Where to find addition...
© 2013 SAP AG. All rights reserved.
Where to find additional information
http://experience.sap.com
© 2013 SAP AG. All rights reserved.
Thank you
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Enablement Session "Mobile Apps: SAP User Experience Strategy - Transforming SAP User Experience

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Agenda:
SAP User Experience Strategy
SAP Design Services
Where to find additional information

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Enablement Session "Mobile Apps: SAP User Experience Strategy - Transforming SAP User Experience

  1. 1. SAP User Experience Strategy July 12, 2013
  2. 2. © 2013 SAP AG. All rights reserved. Agenda Welcome SAP User Experience Strategy SAP Design Services Where to find additional information
  3. 3. © 2013 SAP AG. All rights reserved. Agenda Welcome SAP User Experience Strategy SAP Design Services Where to find additional information
  4. 4. © 2013 SAP AG. All rights reserved. Transform the enterprise experience Complex and feature-rich experience must be replaced by simplicity, intuitiveness, and mobility Consumerization is rapidly redefining enterprise experience
  5. 5. © 2013 SAP AG. All rights reserved. Recalls Plus MyRunwayPhoto Tribe Fan Experience Have you seen these consumer apps from SAP?
  6. 6. © 2013 SAP AG. All rights reserved. SAP GUI defines customer perception of SAP usability
  7. 7. © 2013 SAP AG. All rights reserved. Big opportunity for improving the existing SAP UX Number of Use Scenarios
  8. 8. NEW RENEW ENABLE Consumer-grade for new applications Most broadly used scenarios Tools for customers to tailor their value scenarios
  9. 9. © 2013 SAP AG. All rights reserved.© 2013 SAP AG. All rights reserved. NEW enterprise apps from SAP provide a consumer-grade experience
  10. 10. © 2013 SAP AG. All rights reserved. Consumer-grade UX for NEW applications SAP Customer Financial Fact Sheet SAP Sales OnDemand
  11. 11. © 2013 SAP AG. All rights reserved. Consumer-grade UX for NEW applications
  12. 12. © 2013 SAP AG. All rights reserved.© 2013 SAP AG. All rights reserved. RENEW the most widely-used scenarios
  13. 13. © 2013 SAP AG. All rights reserved. Consumer user experience is the new standard for enterprise applications …
  14. 14. © 2013 SAP AG. All rights reserved. Strictly Confidential …but most users still experience SAP through SAP GUI.
  15. 15. © 2013 SAP AG. All rights reserved. Strictly Confidential Our Goal: Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software functions that can be accessed from mobile and desktop devices
  16. 16. © 2013 SAP AG. All rights reserved. Strictly Confidential A collection of apps with a simple and easy to use experience for broadly and frequently used SAP software functions that work seamlessly across devices – desktop, tablet, or smartphone. Introducing SAP Fiori
  17. 17. © 2013 SAP AG. All rights reserved. Strictly Confidential Enables our customers to leverage their existing SAP investments by providing instant value for all their employees. Introducing SAP Fiori
  18. 18. © 2013 SAP AG. All rights reserved. Strictly Confidential Role Apps Manager Approve Requests ● Approve Leave Requests Approve Travel Requests ● Approve Travel Expenses Approve Timesheets ● Approve Shopping Carts Approve Purchase Orders ● Approve Requisitions Approve Purchase Contracts ● My Spend Employee My Timesheet ● My Leave Requests ● My Travel Requests My Paystubs ● My Benefits My Shopping Cart ● Track Shopping Carts Sales Representative Create Sales Orders ● Change Sales Orders Track Sales Orders ● Track Shipments ● Customer Invoices Check Price and Availability Purchasing Agent Track Purchase Order ● Order from Requisitions Introducing SAP Fiori: 25 Apps
  19. 19. © 2013 SAP AG. All rights reserved.© 2013 SAP AG. All rights reserved. ENABLE customers to tailor SAP UIs to their unique needs
  20. 20. © 2013 SAP AG. All rights reserved. Strictly Confidential
  21. 21. © 2013 SAP AG. All rights reserved. Strictly Confidential
  22. 22. Personas allows IT to make business users happier. Business users get more done, faster, with fewer errors.
  23. 23. © 2013 SAP AG. All rights reserved. Strictly Confidential
  24. 24. © 2013 SAP AG. All rights reserved. Strictly Confidential
  25. 25. © 2013 SAP AG. All rights reserved. Strictly Confidential There are several options for personalizing SAP Software Developer System Analyst End-User Create New Transactions Change Workflows Build Forms Build Custom Frontends UI-only Modifications Classic SAP Development Personas “End-User” Personas “Key-User” time to value months minutes levelofcustomization Frontend and data entry tools Form processing tools
  26. 26. © 2013 SAP AG. All rights reserved. Agenda Welcome SAP User Experience Strategy SAP Design Services Where to find additional information
  27. 27. © 2013 SAP AG. All rights reserved. Strictly Confidential Supports customer and strategic design projects through Co-Innovation and Design Thinking Provides design services together with Active Global Support, Custom Development, Consulting, Value Prototyping, Sales and external partners What is the Design & Co-Innovation Center?
  28. 28. © 2013 SAP AG. All rights reserved. Strictly Confidential SAP Design Services Offering OPTIMIZE Looking to improve user experience of your existing SAP software? Want to be enabled to provide the best experience to your end users? Looking for the next thing? ENABLE CO-CREATE
  29. 29. © 2013 SAP AG. All rights reserved. Strictly Confidential Adapted Design Thinking Methodologies Understand Ideate Prototype Test Build Deliver
  30. 30. © 2013 SAP AG. All rights reserved. Strictly Confidential "It's time for us to get into an engagement pattern that makes sense. Fortunately for us, SAP has design services to help us. we plan to leverage them and learn to do it ourselves." Ben Salter, Application Development at Valero Energy Design Thinking Workshop
  31. 31. © 2013 SAP AG. All rights reserved. Agenda Welcome SAP User Experience Strategy SAP Design Services Where to find additional information
  32. 32. © 2013 SAP AG. All rights reserved. Where to find additional information http://experience.sap.com
  33. 33. © 2013 SAP AG. All rights reserved. Thank you

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