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My First Year As a Manager

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Details of what I was right about, what I was wrong about, and what I hadn't even begun to have thought about in respect to being a software development and QA manager at IBM in SWG.

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My First Year As a Manager

  1. 1. My First Year As a Manager<br />By Ryan Shillington<br />
  2. 2. Credit<br />+ Many others<br />
  3. 3. I want a manager who<br />Delivers Results<br />Tells me what I'm doing right and wrong<br />Tells me what I need to improve on, and gives me the resources to do so<br />Stays out of my way but somehow knows when I need him/her to step in<br />Is confident, clearly in charge and doesn't constantly need to get approval<br />Manages with love - no yelling and the more humor the better<br />
  4. 4. Agenda<br />Things I was right about (3 mins)<br />Things I was wrong about (10 mins)<br />Things I didn’t know about (10 mins)<br />Q&A (7 mins)<br />
  5. 5. Things I was right about<br />Most new managers fail trying to do it all themselves<br />
  6. 6. Things I was right about<br />Management is about making people efficient<br />
  7. 7. Things I was right about<br />If people don’t think you’re crazy, your ideas might not be as great as you think they are.<br />"First they ignore you, then they laugh at you, then they fight you, then you win.“<br /> - Mohandas Gandhi<br />
  8. 8. Things I was wrong about<br />Managers work just as hard as contributors<br />
  9. 9. Things I was wrong about<br />If your weakest people like you, you’re probably doing something wrong<br />
  10. 10. Things I was wrong about<br />60% of people think they are in the top 20%<br />Nobody thinks they are in the bottom 20%<br />
  11. 11. Things I was wrong about<br />Most good managers think their people are the best<br />
  12. 12. Things I hadn’t thought about<br />Strange correlation between how good you are and how good you think you are<br />
  13. 13. Things I hadn’t thought about<br />Spend extra time with your best people <br />(they have the fewest blinders)<br />
  14. 14. Things I hadn’t thought about<br />Improving culture solves most problems<br />
  15. 15. Things I hadn’t thought about<br />Use Occam's razor in interpersonal relationships<br />Quiz: Why did your boss choose Jack for that awesome super-visible task?<br /> a) His brother's mother cousin is Jack's step-sister's friend<br /> b) Steve Mills is trying to test Jack and/or our team<br /> c) Your boss was thinking about the problem at 6pm and Jack happened to be the only person around<br />
  16. 16. Things I hadn’t thought about<br />Use Occam's razor in interpersonal relationships<br />Quiz: Why did your boss choose Jack for that awesome super-visible task?<br /> a) His brother's mother cousin is Jack's step-sister's friend<br /> b) Steve Mills is trying to test Jack and/or our team<br /> c) Your boss was thinking about the problem at 6pm and Jack happened to be the only person around<br />Rule: Assume the best in people’s intentions.<br />
  17. 17. Things I hadn’t thought about<br />Management is much higher stress<br />
  18. 18. Things I hadn’t thought about<br />Execution is everything<br />
  19. 19. Things I hadn’t thought about<br />Second & third lines know much more than I thought<br />
  20. 20. Things I hadn’t thought about<br />People will follow you if you have 2 of the following 3:<br />Title<br />Technical Prowess<br />Social Acumen<br />
  21. 21. Q & A<br />
  22. 22. Further Reading<br />Manager Tools<br />http://www.manager-tools.com/<br />Harvard Business Review<br />http://hbr.org/magazine<br />The World As Best I Remember it<br />http://worldofsu.com/philipsu/?page_id=193<br />Ryan on Management<br />http://ryan.shillington.org<br />

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