European Bus Operators' Forum - Jorge Vieira da Silva

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European Bus Operators' Forum - Jorge Vieira da Silva

  1. 1. EUROPTIMAChanging the paradigm in data and fare collection systemsEUROPTIMAEuropean Bus Operators Forum11 June 2013EUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu Slide N° 1EUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.
  2. 2. EUROPTIMAChanging the paradigm in data and fare collection systemsEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-fundednetwork, neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.2EUROPTIMA addresses the need for implementing data and fare collectionsystems adapted to the requirements of mass transit operators, especially smallscale ones, in terms of implementation and operation costs, modularity andflexibility of fare evolutions, interoperability and customer relationship.Define theEUROPTIMA businessmodels, activelypromote the resultsand prepare forproduction andcommercialexploitation with thevarious stakeholdersof the value chainPropose theEUROPTIMA provenresults to anadequate level ofstandardisation (ERPcomponents,protocols, extensionsand complements tothe existingstandards)Stabilise and pilot amodular, designed tobecome of the shelf,scalable andcustomisable opensolutionDevelop, at prototypelevel, the appropriatesoftware componentsand adapt hardware,communication andinterfacescorresponding to theEUROPTIMA specifiedarchitecture at theterminal,communication andback- office levelsSpecify a coherent,comprehensive andanalogous to anEnterprise ResourcePlanning (ERP)architecture forAutomatic Fare andData Collection basedon an open scalablemodular suitesatisfying industrystandards includingCalypso and adaptedto the specificrequirements ofsmall size masstransit, multi-servicesand mobilityoperationsEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu
  3. 3. EUROPTIMAChanging the paradigm in data and fare collection systemsImplementing the EUROPTIMA industrial Concept• EUROPTIMA followso Surface: pilot as-easy-to-use-as-possible ticketingapplicationso Skeleton: by designing and implementingfront/back-office and supervision systemso Structure: while assuring the definition ofmodular architecture, integration model andfunctional templateso Scope: while covering Ticketing functionalitieso Strategy: while fully reusing existing platforms ona SaaS/Cloud model (ERP, Mobile Dev Frameworks,Smartphones, Tablets, Supervision)• EUROPTIMA iso Achieve: Simple/Light usage and maintenanceo Through: Complex/Modular/Solid design“The depth of a soul is not measured by what appears on the surface…”EUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 3EUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu
  4. 4. EUROPTIMAChanging the paradigm in data and fare collection systemsThe SurfaceEUROPTIMA ConceptEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 4EUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu
  5. 5. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsEUROPTIMA changing the paradigm to servechallenges in data and fare collection (1)Issue EUROPTIMA responseIncrease operational efficiency • Reduce investments by implementing commodityhardware, available off-the-shelf• Reduce operational costs by using modular, flexible swwith standard interfaces and stable specifications• Incentive industrial suppliers competition• Reuse generic expertise for maintenance and evolutions• Easy versatility allowing fast and simple reconfigurationAllow small operators tooperate advanced ticketing• Reduce investments, contain operational costs andcomplexity and accelerate implementationManage Gradual deregulation&Develop operationalsustainability• Reusable commoditized equipment if manufacturerschange• Reusable commoditized equipment if operator changes• Potentially non-dedicated and/or shared Back-OfficesEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 5
  6. 6. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsEUROPTIMA changing the paradigm to servechallenges in data and fare collection (2)Issue EUROPTIMA responsePropose better service • New transport services cand be offered based ontechnological advances in state of the art hardwareand software solutions• Interfaces with commonly tools used today like internetand mobile phone broaden the scope of mobilityservicesBoost mass transitmarketshare and encouragemodal shift• Optimise data collection for finer customer behaviouranalysis• Lower access barriers to use of mass transit• Interfaces with commonly tools used today like internetand mobile phone broaden the scope of mobilityservicesEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 6
  7. 7. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 7o Off-the-shelf marketproducts and openlegacy systemso Open and portablearchitectureo Easy reversibilityallowing reuse ofequipmentThe concepts: Hardware shall be a commodity
  8. 8. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 8o Software developerspotentially disconnectedfrom the terminal hardwaresuppliero Developpment based onstandard OperatingSystems (Windows mobile,Linux,…)The concepts: Software application Independence
  9. 9. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 9o No more heavyimplementation - Mainlylight configuration onstandard terminalso Complete remote monitoringof equipement in the fieldo Potentially non-dedicatedBack-Officeo Less specific expertise formaintenance and evolutionsThe concepts: Easy Installation, Operation & Maintenance
  10. 10. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 10o Work with severalcarrierso Work with severalnetworkso Several SW in thesame HWThe concepts: Manage complex organisation
  11. 11. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 11o New transportservices thanks totechnologicaladvances in newmaterialso Interfaces withcommonly tools usedtoday like internetand mobile phoneThe concepts: Additional & scalable services for PTA and PTO
  12. 12. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsExample of the pilot in France (1)EUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 12Line12Bus :1st configurationBus :2nd configurationInspection
  13. 13. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu Slide N° 13EUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.B B’EUROPTIMA ERGEUROPTIMA ERGB’• Integration in a existing schemeo Customer Media : dual Card B/B’o Objectives :• Evolution to standard protocol ISO B• Manage transferExample of the pilot in France (2)
  14. 14. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsMASS TRANSIT AND OTHER MOBILITY SERVICES• Business and Strategyo Client centric approach: capture the client in mobility situation, transform theanonymous client into a loyal, known customer, also loyal to other services.o Focus on services provision to the Client is vital. The owner of the services is notalways in a role of a central authority, but the services are an asset disputedamong the different providers.o Seamless and smooth mobility:• efficient interconnection and share of information from heterogeneousinfrastructure• End to end fareso Manage primary information and raw data respecting privacyo Convergence of information sources to guide Client journey.o Loyalty mainly through quality of serviceo Reuse existing infrastructure (e.g. ATM as sales network, ...)o Solve political (e.g. social tariffs) and administrative (e.g. VAT) constraintsEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu 14EUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-fundednetwork, neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.
  15. 15. EUROPTIMAChanging the paradigm in data and fare collection systemsCar-Parking ValidationTicketing Kernel Integrated in Existing SystemsEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 15Sales AgentsSIBS-ATMPayshopEMV ContactlessSmartPOSInternetTicketing KernelPedestrian ZonesOff-streetParksOn-streetParksMass Transit in Lisbon
  16. 16. EUROPTIMA SurfaceTarget ExampleConfigure@ ERPExchange Data @ SupervisionReport @ ERPTransaction @ SmartphoneEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 16EUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu
  17. 17. EUROPTIMAChanging the paradigm in data and fare collection systemsThe “Soul”A Generic Architecturebased on Market Platformson a SaaS/Cloud ModelEUROPTIMA ConceptEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 17EUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu
  18. 18. Validation/Payment Inspection/SalesTicketing SystemsThe “Classical” ApproachTicketingSoftwareTicketingSoftwareTicketingSoftwareBus Driver ConsoleBus Validator Inspection DeviceEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 18EUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu
  19. 19. Ticketing SystemsMulti-platform Agile ApproachBus DriverLightweight DeviceValidation/Payment Inspection/SalesTicketingKernelTicketingKernelTicketingKernelBus Validator Inspection DeviceEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 19EUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu
  20. 20. EUROPTIMA based on Market Platforms• Dynamics NAVo + Ticketing Modeling & Programmingo + Plug-ins & Integrationo + Integration with External Syst.• SOTI MobiControlo + Ticketing Modeling & Programmingo + Plug-ins & Integrationo + Integration with Security & M2M• OutSystems (online)• MoSync (offline)o + Ticketing App Programmingo + Ticketing Kernel Multi-platform,Local & Remote (WS), Integrationo + SAM on SE• DevicesEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 20EUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu
  21. 21. EUROPTIMAChanging the paradigm in data and fare collection systemsEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 21EUROPTIMA specifications - structure and contents• Part I – From vision to implementation in changing the paradigm in fare anddata collection systems• Part II – EUROPTIMA general application context and use of standardso Technical contexto EUROPTIMA based on existing standards• Part III – Detailed technical referenceso EUROPTIMA functional specificationso EUROPTIMA architectureo detailed specifications and technological specifications• Part IV – EUROPTIMA implementationo Introductiono Implementation stakeholderso EUROPTIMA implementation guidelines (provisional)o Resources for implementationo Lessons learned from the pilots• Part V - EUROPTIMA complianceo Introductiono EUROPTIMA Relevant Outputs (ERO)o EUROPTIMA Compliance Guidelines (ECG)o EUROPTIMA Potential Contribution for Future Standards (EFS)o EUROPTIMA Concrete Proposal for Future StandardsEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.eu
  22. 22. EUROPTIMAChanging the paradigm in data and fare collection systemsInput to standardisation• Initial elements identified (cf. Chapter V of EUROPTIMAspecifications)• 7 items with different priorities• Most relevant for short term : reader layer interface• Actions being handled with CEN• Other possible short term impact can be functional extensionstowards system level of IFM ISO 24014• Work will be mainly done in the last period of the project (2013)EUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 22
  23. 23. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsGeneral business approach• Switch to service delivery focus based on “easy” product andunderstanding business models of the various stakeholders• Build a strong business starting point with a critical masso Pilotso Initial implementationso ...• Build a strong technical starting point with a critical masso Labo Solutions for pilotso Solutions for other implementationso ...• Defining governance of EUROPTIMA:o Maintenance of specso Promotion the concept and federating stakeholderso Compliance• Separate governance body could host EUROPTIMA sustainabilityo governance model shall be further defined based on Calypso principles of operator and authoritiesdrive and independence from IndustryEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 23
  24. 24. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsConclusions• EUROPTIMA is an operator driven initiative• Demonstrating a new paradigm answering the requirementsof efficient mobility operations• Building on state of the art IT concepts• Demonstrating accessibility and cost effectiveness ofticketing systems for ALL operators especially small ones• Validating the business models associated with itsimplementation• Building the adequate bridges with complementaryinitiatives• Ready to support the consolidation of a mobility frameworkEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 24
  25. 25. EUROPTIMAChanging the paradigm in mobility data and fare collection systemsEUROPTIMA Final Workshop• Local and DateParis | 13 june 2013 | 9:30 - 15:00• Chaired byMr. Alain FlauschSecretary General of UITP.• Register:http://europtima.celuga.net/• Agenda:http://europtima.celuga.net/agenda.pdfEUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 25
  26. 26. EUROPTIMAChanging the paradigm in data and fare collection systemsThank you for your attentionJorge Vieira da SilvaMTA – Mobility, Ticketing & Applicationsmta@teleticketing.eu +32 473 395 667EUROPTIMA @ European Bus Operators Forum - 11 June 2013 - www.europtima.teleticketing.euEUROPTIMA is a Collaborative project supported by funding under the seventh Research Framework Programme of the European Commission Disclaimer: Although this is an EU-funded network,neither the European Union nor the European Commission shall be held responsible for the content or the views expressed on this document.Slide N° 26

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