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Ruchi Gupta N


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Ruchi Gupta N

  1. 1. Ruchi Gupta 9871538895 E-Mail: Address: Flat No-85 A, Madhuban Apartment, Inside Swarnim Vihar, Sector82, Noida-201301 Career Summary  7.5years of experience in fields of Network Support, Software QA and Testing (TV& Multimedia, Banking, Insurance, E-commerce, Social Network)  Knowledge of Linux networking technologies and protocols, App Switches, MPBN and SSR Router.  Creation of technical documentation of processes and procedures used throughout normal operations.  Thorough understanding & enriched Concept of V- Model, Agile Methodologies, SDLC, STLC, Verification and Validation, Bug Life Cycle & Testing Methodologies.  Troubleshooting configuration issues at customer site Tata Sky, New Delhi.  Involve in End to End system testing of CR's and Upgrades.  Maintenance of the CDN Service and associated Servers.  Worked in configuration management with Television Protocol Tools like RTC, Content delivery network like Jetstream.  Responsible for planning, monitoring and controlling the Support activities, overall operation.  Responsible for Performing Health Check-up of all NE’s (Network Elements) including local and remote sites.  Communicates with the customer to help them understand how to use the product properly. Provides ongoing maintenance support and training. Professional Qualification  Diploma in software testing from SEED Info Tech CompletedB.Tech.(BACHELOROFTECHNOLOGY)in2006  Electronics & Communication from UP Tech. University Academic Record  Higher Secondary (Non-Medical) in 2001 from JBS Inter College Saharanpur  High School in 1999 from GNG Inter College Saharanpur Professional Skills  Operating systems: Linux, Windows 7, XP, IOS, Android  Databases: SQL Server 2005  Knowledge of: Watch-Point CMS, VDO-X Jetstream Video Exchange CDN Manager.  Software & Tools: IP, Switch, Router(SSR), Win SCP, Putty.  Communication Protocols: TCP/IP, SNMP.  Defect Management Tool: Bugzilla 3.4, JIRA  Other Technologies: Project Estimation, Web-based testing, Transaction Processing, Test Case Management, V-model & Agile methodologies  Programming Languages: C, C++  Scripting Languages: HTML CURRICULUM VITAE
  2. 2. Employers and Positions Held Ericsson India LTD., Gurgaon May’14 – till date Sr. Engineer Roles & Responsibilities Handle: -  The job involves interaction with the client Tata sky and having all the responsibility of providing solution.  Participate with Implementation team during CDN Expansion.  Monitoring of Servers (Ubuntu, Red hat, Edgeware) and other network devices through IBM Tivoli.  Responsible for supporting network hardware, software, and applications on servers and SSR Routers.  Database Testing, User Acceptance Testing for new CR’s.  Trouble Ticket Management- Coordination with 3PP vendors for level 3 support of Jetstream & Edgeware appliances located at Atlanta (US) NOC.  Monitoring of content distribution through Jetstream VDO-X CDN Manager.  Log Analysis of WTV for the customer request orders  Configuration of Watch Point CMS, TSTV (RCS, RM, RTC) for both VOD and Live Catch-up contents.  Taking backup and managing backup process. Binary Info Technology, Noida Oct’12 – Apr’14 Sr. Software Tester Roles & Responsibilities Handles: -  Understanding the Requirements and Functional Specifications of the application.  Participated in identifying the required Test scenarios and Test Cases.  Executed Test Cases as per System Requirements.  Performed functional testing, Usability Testing, Regression testing.  Extensively performed Manual Testing process to ensure the quality of the software  Preparing test case for manual testing & manually executing it  Performing Functional Testing, Sanity Testing, Smoke Testing & Regression Testing.  Daily defect status calls with client & development team.  Defect management and Defect reporting with Jira.  Attending walk through & creating detailed test status reports.  Maintaining Weekly Status Reports. Palewar Techno Solutions, Nagpur Apr’11 – Oct’12 QA Professional Roles & Responsibilities Handles: -  Database Testing by Executing Queries on SQL Analyser.  Wrote RTM – Requirement Traceability Matrix, Test Plan.  Monitored the Re-Testing / Regression testing on each new builds.  Approve completion of the integration, system tests, Usability Testing.  Analyzed, restructured, and implemented QA procedures.  Interaction with Client.  Tested using the following methods: Black Box, GUI, Functional, and Regression Testing  Created Test Cases, Test Plans, and Test Scope/Testing Schedule.  Closely worked with the development team to analyse & resolve any issu
  3. 3. CoreStrengths:  I believe in workingwith dedication and a willingness to walk the extra mile to achieve excellence  Fast learner and can easily grasp new concepts.  Have good communication skills.  Good team player and motivate my colleagues.  Ability to take initiative.  Hardworking. Interests  Reading  Traveling  Listening Music Sahara Computers & Electronics Ltd., Noida Sep’06 – Sep’09 Test Engineer Roles & Responsibilities Handles: -  Used V-Model for Project Life Cycle Management.  Implementation of various Testing as Black-box Testing, Functionality Testing.  Identified Test scenarios, Prepared & Reviewed Test Cases.  Performed the Re-Testing / Regression testing on each new build.  troubleshoot configuration issues Achievements  Got Power Award for the Performance in year2015 from Ericsson.  Got Customer First Award in year2014-2015 from Ericsson  Got Verbal appreciation while working with different customers. Personnel Details Date ofBirth: 22/06/1985 Sex: Female Nationality: Indian Marital Status: Married LanguagesKnown: English & Hindi Declaration I consider myself confident of my ability to work in a team. Iam ready to learn any new concepts and technologies that are contemporary and essential. I hereby declare that the information furnished above is true to the best of my knowledge. Ruchi Gupta Place: Noida