Wireless in the Library RRLC Presentation, 2/23/2001, Wallace ...


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  • Make sure all areas are covered ensure enough capacity on the wired network keep installation in conspicuous cds for software installation needed to buy more batteries basic office suite/Netscape
  • Debates about all off this, some trial and error 2 hr battery life of PC regular security strips on machines and part bags didn’t work out went to 2 forms of ID sign a liability agreement supervisors check out software refresh each time, burn CD so easy to do and by anyone bought extra batteries
  • Wireless in the Library RRLC Presentation, 2/23/2001, Wallace ...

    1. 1. Wireless in the Library RRLC Presentation, 2/23/2001, Wallace Library, RIT <ul><li>Pat Pitkin </li></ul><ul><li>Director of Library Services, RIT [email_address] </li></ul><ul><li>Michael Robertson </li></ul><ul><li>Library Software Specialist, RIT [email_address] </li></ul><ul><li>Ed Rivenburgh </li></ul><ul><li>Director of Libraries, SUNY Geneseo [email_address] </li></ul><ul><li>Matthew Roe </li></ul><ul><li>Systems Engineer, Apple Computer [email_address] </li></ul>
    2. 2. Presentation & Handouts on Web <ul><li>http://wally.rit.edu/information/presentations.html </li></ul><ul><li>Or go to Wallace Library homepage, </li></ul><ul><ul><li>http://wally.rit.edu/ </li></ul></ul><ul><ul><li>Select “About Wallace Library” </li></ul></ul><ul><ul><li>Select “Library Staff Presentations” </li></ul></ul>
    3. 3. Rochester Institute of Technology- General Info <ul><li>8 Colleges </li></ul><ul><li>14,000 students </li></ul><ul><li>Diverse Programs </li></ul><ul><li>AAS-Ph.D. programs </li></ul><ul><li>Career-Oriented </li></ul><ul><li>Technology based </li></ul>
    4. 4. Wallace Library: General Info <ul><li>Technology based </li></ul><ul><li>Small local collection </li></ul><ul><li>Large digital collections </li></ul><ul><li>Facility- relatively new </li></ul><ul><li>History of technology innovation </li></ul>
    5. 5. Wallace Library Stats 2000-01 <ul><li>Holdings (vols.) </li></ul><ul><li>Staff </li></ul><ul><li>Total Budget </li></ul><ul><li>Subscription </li></ul><ul><li>Books </li></ul><ul><li>Electronic Media </li></ul>400,000 44 permanent 120+ student workers $4.3 Million $800,000 $300,000 $450,000
    6. 6. Project Description <ul><li>Experiment with wireless </li></ul><ul><li>Use Laptops </li></ul><ul><li>Circulate from circulation desk </li></ul><ul><li>Test for campus wide use </li></ul><ul><li>Explore network management issue </li></ul>
    7. 7. Project Description Requirements <ul><li>Had to be: </li></ul><ul><ul><li>easy to use </li></ul></ul><ul><ul><li>low maintenance </li></ul></ul><ul><ul><li>flexible </li></ul></ul><ul><ul><li>low cost </li></ul></ul><ul><ul><li>scaleable </li></ul></ul>
    8. 8. Why’d we do it <ul><li>Mobility possibilities </li></ul><ul><li>Cost of fixed connections </li></ul><ul><li>Service to users </li></ul><ul><li>Experience with the technology </li></ul><ul><li>Leadership on campus </li></ul>
    9. 9. How’d we do it: the big picture <ul><li>Ad hoc group- Library and Computing </li></ul><ul><li>Environment scan- on/off campus </li></ul><ul><li>Tied into the Bookstore </li></ul><ul><li>Test bed for broader initiative </li></ul><ul><li>Raised general interest on campus </li></ul>
    10. 10. How’d we do it: the operational view <ul><li>Systems Support: </li></ul><ul><ul><li>floor coverage </li></ul></ul><ul><ul><li>IP allocations-DHCP </li></ul></ul><ul><ul><li>security on hub </li></ul></ul><ul><ul><li>insuring software stability </li></ul></ul><ul><ul><li>additional hardware/ supplies </li></ul></ul><ul><ul><li>software availability </li></ul></ul>
    11. 11. How’d we do it: the operational view <ul><li>Circulation Support </li></ul><ul><ul><ul><li>length of time </li></ul></ul></ul><ul><ul><ul><li>security </li></ul></ul></ul><ul><ul><ul><li>replacement cost </li></ul></ul></ul><ul><ul><ul><li>check out mechanics </li></ul></ul></ul><ul><ul><ul><li>Recharge/refresh </li></ul></ul></ul>
    12. 12. Results <ul><li>Lots of use </li></ul><ul><li>Lots of good PR </li></ul><ul><li>Lots of visibility for the library </li></ul><ul><li>Puts us on the wireless path </li></ul><ul><li>Leverage space- after hours </li></ul><ul><li>Campus wide initiative </li></ul>
    13. 13. Results: Use <ul><li>Checkouts Jan 2000 – Jan 2001 </li></ul><ul><li>> PC Laptop 1924 </li></ul><ul><li>> MAC Laptop 463 </li></ul><ul><li>that’s about 162 a month </li></ul><ul><ul><ul><ul><ul><li>or </li></ul></ul></ul></ul></ul><ul><li>320/month adjusted…. </li></ul>
    14. 15. Lessons Learned: Pros <ul><li>Freedom/mobility </li></ul><ul><li>Take advantage of laptops </li></ul><ul><li>Flexibility of space and functionality </li></ul><ul><li>Low cost </li></ul><ul><li>Increased service </li></ul><ul><li>Experience with the technology </li></ul>
    15. 16. Lessons Learned: Cons <ul><li>Speed of connection </li></ul><ul><li>Changing fast </li></ul><ul><li>Does cost time and money </li></ul><ul><li>Compatibility across other wireless devices </li></ul><ul><li>Maintenance and user support </li></ul>
    16. 17. Lessons Learned: General <ul><li>Timing important </li></ul><ul><li>Tie into community important </li></ul><ul><li>Students are clever </li></ul><ul><li>Students very receptive to the service </li></ul><ul><li>Ahead of the user curve </li></ul>
    17. 18. Futures <ul><li>Circulate cards </li></ul><ul><li>Add more laptops and cheaper devices </li></ul><ul><li>Campus wide installations </li></ul><ul><li>Plan on upgrades </li></ul><ul><li>Look at other standards </li></ul>
    18. 19. &quot;I am certainly not one of those who need to be prodded. In fact, if anything, I am the prod.&quot; <ul><li>Sir Winston Churchill </li></ul>
    19. 20. Wireless Technology in Libraries Michael Robertson Software Specialist Wallace Library Rochester Institute of Technology
    20. 21. Technical Background <ul><li>Met with vendors </li></ul><ul><li>Surveyed bldg. : borrowed equip. -determine access point placement </li></ul><ul><li>Signal beyond walls </li></ul><ul><li>Expensive & slow to put in electrical & Ethernet jacks </li></ul><ul><li>Selected Lucent WaveLAN (Orinoco) </li></ul>
    21. 22. Specifications <ul><li>802.11b compliant (11Mbps) & </li></ul><ul><li>802.11 (2 Mbps) </li></ul><ul><li>Allow roaming </li></ul><ul><li>Upgradeable </li></ul><ul><li>Room for expansion (2 d card) </li></ul><ul><li>Be mounted inconspicuously </li></ul><ul><li>Affordable, Scaleable </li></ul>
    22. 23. Installation <ul><li>Networking Group, Information Technology Services </li></ul><ul><li>Bolted Access Point to Ceiling </li></ul><ul><li>External Antenna Exposed (bacon strip) </li></ul><ul><li>Installed separate roaming subnet integrated with campus DHCP server </li></ul><ul><li>Secure Network (no encryption yet but filtering on router end of network drop) </li></ul>
    23. 24. Installation <ul><li>Set-up circulating laptops </li></ul><ul><ul><li>Install wireless cards </li></ul></ul><ul><ul><li>Installed network printer software </li></ul></ul><ul><ul><li>Map computer lap disk drive for data storage (iBooks are diskless) </li></ul></ul><ul><ul><li>Battery re-charge station at Circulation (iBook: 2 hrs.; Toshiba: 1 hr.) </li></ul></ul><ul><ul><li>Staff documentation: what to do at check-in </li></ul></ul>
    24. 25. Installation <ul><ul><li>Install Software: Browsers, MS Office </li></ul></ul><ul><ul><li>Register cards on DHCP server </li></ul></ul><ul><ul><li>Insert security strips </li></ul></ul>
    25. 26. Usage <ul><li>iBooks much better reception w/antenna in lid (Dell plans to do also) </li></ul><ul><li>But Toshiba’s much more popular </li></ul>
    26. 27. Maintenance <ul><li>How to maintain circulating wireless laptops? </li></ul><ul><ul><li>Verify network card/memory still intact </li></ul></ul><ul><ul><li>Created Ghost CD to reformat hard drive after each circulation </li></ul></ul>
    27. 28. Support <ul><li>Support from local Lucent reseller </li></ul><ul><li>In-Library support: Library Computer Lab assistant </li></ul><ul><ul><li>Help users with their own wireless laptop </li></ul></ul><ul><ul><li>Need to register wireless card at RIT DHCP server Website </li></ul></ul><ul><ul><li>Help users store data on public disk vol. </li></ul></ul><ul><ul><li>Help users with pay-per-print </li></ul></ul>
    28. 29. Future Issues <ul><li>Competing Standards </li></ul><ul><ul><li>BlueTooth </li></ul></ul><ul><ul><li>HomeRF </li></ul></ul><ul><ul><li>802.15 High Rate </li></ul></ul><ul><li>More home & office wireless </li></ul><ul><ul><li>which standard? </li></ul></ul>
    29. 30. “ Wireless networks on collision course in the home” http://www.eet.com/story/OEG20000228S0059 EETimes.com
    30. 31. Future Issues <ul><li>What impact will Broadband Wireless (e.g. Sprint) have? </li></ul><ul><li>Integration with campus wireless </li></ul><ul><li>Handheld devices </li></ul><ul><li>Integration of wireless into Laptops (no card needed; e.g. Dell) increase use? No installation required </li></ul>
    31. 32. <ul><li>? </li></ul><ul><li>Presentation & Web References: http://wally.rit.edu/information/presentations.html </li></ul>