23rd April 2012CROSSROADSRotary Club of Singapore Vol. 48 / 38 “How to design innovative solutions?” SPEAKER: Ms. So-Young Kang, Catalyst, Founder & CEO of Awaken Group Lunch meeting of the 18th April 2012 Find your bulletin on the Facebook page of “Rotary Club of Singapore” Joke of the week ! “Opportunist : a person who starts to take a bath if he falls into a river.” From the book of Humour compiled by Rewa Mirpuri HAVE MANY LAUGHS AND HELP THE NEEDY http://www.rotary.org.sg/bookofhumour.html 1
Introductory remarks Happy Birthday ! President Tapan invited birthday celebrants whoPresident Tapan Rao opened the meeting with a were present at the meeting - Sergeant-at-Arms,warm welcome to the Club’s Honorary Member, Rtn. Robert Craiu and Rtn. Dr. Kevin Chua to cutHis Excellency (HE), Mr. Syed Hasan Javed, High the birthday cake.Commissioner of Pakistan and to the Deputy HighCommissioner, Madam Farhat Ayesha andMadam Samina Waqar, who is the Commission’sPress Counsellor.President Tapan also welcomed the Speaker, Ms.So-Young Kang who is Catalyst, Founder and CEOof Awaken Group.ToastAs there were no overseas visiting Rotarians and inhonour of the presence of High Commissioner HEMr. Syed Hasan Javed, Toastmaster, Rtn. Dr.Ekkehard Wiek, called on members to join him inraising a toast to the Rotary Clubs in Pakistan 2coupled with the toast to Rotary International.
Welcome of visiting Speaker of the week and provide innovative solutions by designing great experiencesRotarians and guests encompassing the environment, communications and processesRtn. Ronald Wong welcomed our Rtn. Uttam Kripalani was grounded in values pointedguests and visiting Rotarians pleased to introduce the guest towards vision that serve users’ speaker, Ms. So-Young Kang, needs. Ms. Kang shared two- Guests : whom he had the pleasure of examples of these processes forMadam Farhat Ayesha meeting a few weeks ago at the an overseas client as well as aMadam Samina Waqar debate cum panel discussion. local client, HDB, in their redesignMs. So-Young Kang He added that whilst the panel of a new branch office.Mr. Neo Hwee Yew session was initially dominated The Club’s vote of thanks to Ms. by men, this changed when the Kang was extended by Rtn. Visiting Rotarians : attractive Ms. Kang spoke and Laveen Daryani, who agreed withHon. Member HE Mr. Syed Hasan then, she completely over- her comments on designJaved shadowed the men! experience, citing his reasons forFrederic Gauthier – Marina City Ms. Kang has been leading purchasing his “Angry Bird” cup! cultural transformations, coaching, training and maximizing performances of organisations for nearly 15Visit years, starting from her experience as a change agent atRtn. Joseph reminded members of Citibank to her most recentthe visit to the Heritage Kampung experiences at McKinsey whereat the Bottle Tree Park, Yishun on she was a global expert inSunday, April 22nd at 11.30am, designing and implementingfollowed by lunch at 12.30pm. value-based performance management systems through cultural transformation, coaching and Experience Design. Ms. Kang gave a brief outline her company’s creative collaboration with the architecture firm of Ong & Ong, and introduced the concept of “design thinking” - the ability to combine empathy, creativity and rationality to meet user needs, drive business success and make a difference. She explained how this process of design thinking could be used to resolve issues 3
ADDRESS BY THE HIGH MAJOR PROJECT FOR He further added that throughCOMMISSIONER 2011/2012: the assistance of Rtn. Dr. Mark Eger, the other partner wasPresident Tapan invited HE Mr. Major Project Chairman, Rtn. Alliance Reinsurance AsiaSyed Hasan Javed to address the Joseph Chia informed members Pacific, has pledged to donateClub. HE Mr. Syed was pleased to of the good work undertaken by $20,000 towards the Majorsee the wonderful work being Boys’ Town. Project.done by Rotary Clubs in making He stated the example that the Rtn. Joseph stated thatthe world a better place through current Executive Director, Mr. contribution towards the Majorbetter understanding between Roland Yeow was once himself, Project was the obligation ofpeoples, different sections of a boy from every Rotarian, and was thepopulations, groups of cultural Boys’ Town, which highlighted Club’s our face in Singapore’sdiversity and to accept such the benefits of this organization. society. He called on memberspeople from diverse backgrounds He added that the buildings to donate generously towardsand thought processes to achieve were old and the Major Project.the objectives of Rotary. He about S$5 million was needed toadded that becoming a Rotary renovate and refurbish themember gave him great premises. Rtn. Joseph informedsatisfaction and he was ready to members thatcontribute to be part of the the family of our member, theRotary family, to do his bit to late PP Leow Jwee Meng,achieve Rotary’s objectives in donated a library to Boys’ Town.Singapore as well as at the He added that for ainternational level. donation of $100,000, the ClubHE Mr. Syed stated that he moved would be given the namingfrom one country to another, rights for the new Boys Townsuch was the duty of diplomatic Gym.service and to act as a bridge and Rtn. Joseph advised that thereto celebrate the differences and were two partners who agreedcultural diversity. He added that to join the Club in our MajorSingapore offered many such Project this year.lessons particularly to the Pacific One was the Patrick HernonAsia region, and he felt a double Fund which was started with ahappiness to be in Singapore and $20,000 donation by Mrsa member of the Club. HE Mr. Rosaline Hernon, wife of theSyed presented to President late Rtn Patrick Hernon. Rtn.Tapan a gift of Pakistan’s highest Joseph added that that Fundgrade of basmati rice. now stood at about $27,500 andPresident Tapan warmly thanked that Mrs. Hernon, whom he metHE Mr. Syed for the gift and recently, had confirmed that thereciprocated with a Rotary pin funds could be donated to Boys’and a Club banner. He added that Town.together with the PakistanAssociation, the Club planned toprovide MIR equipment to ahospital in Pakistan and uponcompletion of this project, would 4call upon HE Mr. Syed to facilitatea visit.
The Guide to Daily LivingMARK YOUR DIARY Before doing the things we COMING ROTARY EVENTSBirthday celebrants want to do, consider first, theRC wishes Happy Birthday to precept of the guide. Ask Aprilcelebrants this week: ourselves these 4 questions Magazine MonthApril 24 – Dinesh Sharma and act upon them:April 26 – PDG Dr. Robert Loh First: Have I spent some time in self-examination? MayApril 29 – David Ong Second: Have I spent quality Community Service MonthAnniversary Celebrants time with my family?RC sends best wishes to Third: Have I given my best to May 6th – 9thWedding Anniversary my work? Rotary International Fourth: Have I given somecelebrants this week Convention in Bangkok time to someone near andApril 25– Haider & Kalindi Nawaz far? The Guide, in fact, JuneThis week encompasses the 4 parts of Rotary Fellowships MonthApril 25th 2012 the Object of Rotary. June 30th Next week Installation DinnerReception Desk duty: WilliHess, Perlita Tiro May 2nd 2012 The Four-Way TestSunshine Box duty: Kavita Reception Desk duty: PP Of the Things we think, saySingh, Zahidi Abd Rahman Sajjad Akhtar, Dinesh Sharma or do: * Is it the truth?Speaker: Mr. Simon Kahn Sunshine Box duty: PP Philip * Is it fair to all concerned?CMO of Marketing, Asia Leong, David Tai * Will it build goodwill and better friendship?Pacific, Google * Will it be beneficial to allTopic: ‘Transition from K S Mehta Award concerned?traditional to digital Presentationmarketing” Queries, comments and Committee Meetings articles request can be sent to There are no Committee Meetings for the month of April Jean-Philippe Lionnet in view of the final Club Assembly held on April 12th 2012 firstname.lastname@example.org 5