UCL EDUCATION & INFORMATION SUPPORT DIVISION
Information for applicants for the post of
Video Communications Technologist (Post ID NJ1330)
UCL – a university, a community, a world-class reputation…
UCL is one of the UK’s leading universities; a world-class multidisciplinary research and
teaching institution, whose staff and former students have included 19 Nobel Prize winners.
Founded in 1826, UCL was the first university in England to admit students regardless of
race, religion or gender. It continues to thrive on the creativity and diversity of its community,
which today comprises 8,000 staff, and 12,000 undergraduates and 7,000 graduate students
from 130 countries across the globe.
Constitutionally part of the federal University of London, UCL is in practice an independent
university, with an annual turnover of over £450 million. Its 70 departments span arts and
humanities, social and historical sciences, law, architecture and the built environment,
engineering sciences, mathematical and physical sciences, life and clinical sciences, and
medicine. UCL includes academic units as diverse as the UCL Slade School of Fine Art, the
UCL School of Slavonic and East European Studies and the UCL Institute of Child Health,
which is associated with Great Ormond Street Hospital.
75% of UCL’s departments received ratings of ‘excellent’ in national teaching quality reviews
carried out between 1993 and 2001 and 60 departments achieved top (grade 5 and 5*)
ratings in the 2001 Research Assessment Exercise. As a result of its track record, UCL
receives substantial funding from government and charities, and more than £250 million is
currently being invested in state-of-the-art facilities for cutting-edge research and teaching.
Situated at the heart of one of the world’s greatest cities, UCL’s historic central campus in
Bloomsbury is within easy reach of several rail and underground stations, the Eurostar
terminal and Heathrow airport.
INFORMATION ABOUT THE EDUCATION & INFORMATION SUPPORT DIVISION
Media Resources is one of the five departments within the Education & Information Support
Division (EISD) [see http://www.ucl.ac.uk/eisd], whose overall mission is the provision of
infrastructural support for UCL’s activities. EISD also comprises Information Systems,
Management Systems, the Centre for the Advancement of Learning and Teaching, and Web
Media Resources itself (see http://www.ucl.ac.uk/mediares) comprises the Audiovisual
Centre, which supports UCL’s centrally-booked teaching spaces, Photography and
Illustration, providing a comprehensive imaging and design service to College, the
Multimedia Unit which supports many multimedia projects, video communications, video
streaming and teaching systems, and video productions. There are around 25 full-time staff
in premises on several sites on the Bloomsbury campus.
Media Resources http://www.ucl.ac.uk/mediares
UCL’s Information and IT Strategies http://www.ucl.ac.uk/eisd/strategy/index.htm
UCL’s Equal Opportunities policy http://www.ucl.ac.uk/hr/docs/equal_opportunity.ph
UCL Research Computing http://www.ucl.ac.uk/research-computing
Conditions of service
Holidays: Full time staff are entitled to 27 days paid annual leave and leave for part time staff
is granted on a pro rata basis. UCL also closes for a period at Christmas and Easter, at
which times staff benefit from 6 closure days’ in addition to Bank Holidays.
Hours of work: Hours of work for full-time members of staff are 36.5 per week excluding
Increments: After passing probation members of staff will receive one increment on the
appropriate scale on 1 August each year until the top point on the scale is reached.
Pension: Staff on grades 7 and above are eligible to join USS, which is a final salary scheme
with a current employee contribution rate of 6.35% and an employer contribution rate of 14%
Probation: Appointments are subject to the receipt of satisfactory references and a
probationary period of 9 months for staff on grades 7 and above.
The main UCL campus has subsidised cafeterias/bars and shops, gym and a travel agent.
UCL staff can also benefit from corporate membership at a Tottenham Court Road gym.
Flexi-time: UCL Library Services operates a generous flexi-time scheme on some of its sites,
which is available to all full-time staff working on those sites and some part-time staff.
Season Ticket Loans: A season ticket loan is available to staff who have successfully
completed their probationary period with the facility to repay through a monthly deduction
How to apply
To apply, please submit a completed application form. Please note that only information
contained in the application form will be considered by the short listing panel therefore
covering letters and CVs are not required, and if included will be detached from the
application before it is sent for short listing.
Download an Application form and an Equal Opportunities Classification form from the
following URL: http://www.ucl.ac.uk/hr/docs/download_forms/job_app.doc
Both forms should be completed electronically and sent as attachments with an email to
firstname.lastname@example.org. There is provision on the application form for a personal statement in
support of your submission.
Hard copies of the application may be sent to the following address:
Claire Nalty (quoting: Post ID NJ1330)
University College London,
or Fax: +44 (0)20 7580 0995
The closing date for applications is Friday 9th March 2007.
Candidates should note that interviews are expected to take place in the week beginning
26 March 2007
Please note that applicants who have not been contacted within one month of the
interview date should assume that their application has been unsuccessful.
UCL Media Resources
Job title: Video Communications Technologist
Salary: £25,889 - £31,840 plus £2497 London Allowance per annum
Period of appointment: Permanent
Reports to: IT Manager
Location: Media resources - Bloomsbury Campus
Hours of work: This is a full-time post working daytime hours, Monday to Friday.
Full-time posts are currently 36.5 hours per week.
General description of post:
We are looking for a talented self-starter to operate, monitor, maintain and develop UCL’s
video conferencing facilities. These facilities are currently used by a number of UCL research
groups and in support of a variety of undergraduate teaching programmes. The Multimedia
Unit within the Media Resources Department manages these facilities. The role is strongly
client-oriented and requires excellent communication skills.
This is an exciting opportunity for a person who is able to research and develop new
services, technologies and systems that could enhance UCL’s facilities for video
conferencing and collaborative research. This is a new post and therefore the post-holder
will play a key role in determining how these services will develop in the future. Experience in
the development and delivery of training programmes would be advantageous, but is not
essential, as training in these areas can be provided.
• To operate, monitor, maintain and develop all video conferencing facilities, which are
operated by Research Computing and Media Resources.
• To be involved in the research and development of new services, technologies and
systems that could enhance UCL’s facilities for video conferencing and collaborative
• The support of departmental client services including, but not limited to, Streaming
media services and video conferencing systems.
• To specify, source and install hardware/software and other IT equipment in relation to
UCL video conferencing systems.
• To document (where necessary) procedures, system operations and other related
information as they relate to the above.
• To perform the duties as the computer representative for Access Grid/InSors.
• To perform miscellaneous job-related duties as assigned.
The post holder is expected to follow UCL policies, including Equal Opportunities and Race
Equality policies and to maintain an awareness and observation of Fire and Health & Safety
To carry out any other duties as are within the scope, spirit and purpose of the job as
requested by the IT Manager within Media Resources.
The post holder will also be required to liaise closely with the Research Computing
Coordinating Manager on matters relating toservice management and development.
Duties and responsibilities may need to change over time, so this job description will be
reviewed and amended in consultation with the post holder.
Criteria Test by Test by Test by
application formal practical
form interview test
First degree or equivalent qualification *
Demonstrable experience of video communications * * *
Understanding of Client Server Model * * *
Excellent written communication skills *
Excellent verbal communication skills *
Excellent interpersonal skills *
The ability to interact with people with different * *
levels of knowledge, experience and aptitude
The ability to work unsupervised and to prioritise * *
Accuracy and attention to detail * * *
Experience of working/studying in a UK higher *
Cross-platform experience (Mac/PC) * *
HTML and CSS
Experience of Virtual Learning Environments. * *
Experience of small group or one-to-one training * *
Where indicated above, candidates must provide clear evidence in their application forms
(with examples), to show how they meet each element of the essential criteria (and desirable
criteria if appropriate).
Please note, candidates who do not demonstrate in their application that they meet
the essential criteria for this post are unlikely to be short listed for interview.