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Dream Teams: Making Your
Dream (Team) Come True
Ron Lichty | Ron Lichty Consulting
Ron@RonLichty.com | www.ronlichty.com
Ron Lichty,
Managing Software People & Teams
SOFTWEST
Ron@RonLichty.com 2
(c) Ron Lichty: Teamwork: Making Your Dream Team...
Coauthor, Study of Product Team Performance
http://www.ronlichty.com/study.html
3(c) Ron Lichty: Teamwork: Making Your Dre...
Addison Wesley: http://www.ManagingTheUnmanageable.net
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True
4Ron@Ron...
Rules of Thumb / Nuggets of Wisdom*
* 300 in the book / more at http://managingtheunmanageable.net/morerulesofthumb.html
5...
Rules of Thumb / Nuggets of Wisdom*
•  Measure twice, cut once.
•  Life is simpler when you plow around the
stump.
•  Broo...
Agenda
•  Teams
–  and dream teams
•  Agile Practices
–  and agile values
•  Doing Agile
–  and being agile
•  Fostering G...
Teams
By Pictofigo (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commonsense,
Th...
•  Think about…
The best team you’ve been on?
The most high performance team?
Brainstorm: What were the…
• characteristics...
“It isn’t teamwork that is difficult.
“It’s initiating teamwork in a world of
business that is antagonistic toward
teamwork...
Agile
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 11Ron@RonLichty.com
Agile Practices
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 12Ron@RonLichty.com
Agile Practices Deliver Value
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 13
By Michaelblinkpipe (Own work)...
Agile Practices Deliver Value
•  Plan Daily
•  Plan Weekly (or biweekly or…)
•  Plan Publicly & Transparently
•  Order Wor...
Agile Practices Deliver Value
•  Standups
–  Standups matter:
–  Effective, Daily Standups
--2015 Study of Product Team Pe...
Agile Practices Deliver Value
•  Definitions of Done
–  Definitions of Done matter:
–  Created within the team
--2016 Study ...
Agile Practices Deliver Value
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 17Ron@RonLichty.com
Voting Machines Deliver Value, too
18(c) Ron Lichty: Teamwork: Making Your Dream Team Come True
By Seattle Municipal Archi...
Voting Machines Deliver Value, too
•  But voting machines don’t make us a
democracy
(c) Ron Lichty: Teamwork: Making Your ...
Voting Machines Deliver Value, too
•  But voting machines don’t make us a
democracy
•  Democracy emanates from
–  Values
–...
Similarly…
Agile Practices Don’t Make Us Agile
Agile Practices Don’t Deliver Great Teams
(c) Ron Lichty: Teamwork: Making ...
Agile Values Inspire Great Teams
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 22Ron@RonLichty.com
Agile Values Inspire Great Teams
•  Build projects around motivated
individuals
•  Trust… to get the job done
•  Face-to-f...
Agile Values Inspire Great Teams
•  Build projects around motivated
individuals
•  Trust… to get the job done
•  Face-to-f...
Self-Organizing Teams
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 25Ron@RonLichty.com
Self-Organizing Teams
•  For a team to self-organize,...
– everyone has to participate
– every team member must step up
(c...
Self-Organizing Teams
•  If our self-organizing team were an
acting troupe, …
What kind of acting do we do?
(c) Ron Lichty...
Self-Organizing Teams
•  If our self-organizing team were an
acting troupe, …
What kind of acting do we do?
•  If our self...
Self-Organizing Teams
•  If our self-organizing team were an
acting troupe, …
What kind of acting do we do?
•  If our self...
Best Teams
•  A relationship? between
– Agile Values
•  Shared Leadership
•  Self-Organizing Teams
– Best Team characteris...
Agile Values ßà Best Teams?
•  Build projects around motivated
individuals
•  Trust… to get the job done
•  Face-to-face c...
Projects Not Suitable for Agile?
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 32Ron@RonLichty.com
Projects Not Suitable for Agile?
•  Micromanagement
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 33Ron@RonLi...
Projects Not Suitable for Agile?
•  Micromanagement disrupts Agile
•  Micromanagement prevents Best Teams
•  Micromanageme...
Projects Not Suitable for Agile?
•  Micromanagement disrupts Agile
•  Micromanagement prevents Best Teams
•  Micromanageme...
Managers and Agile
•  “A common misconception is that because
of this reliance on self-organizing teams,
there is little o...
•  Managers of teams
•  Project managers
•  Program managers
•  Scrum masters
•  Product managers?
•  Product owners?
Shar...
•  What do all those managers have in common?
Shared Leadership… and Managers
(c) Ron Lichty: Teamwork: Making Your Dream ...
Agile: “Servant Leaders”
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 39Ron@RonLichty.com
•  Traditionally, managers:
–  run things
–  give direction
–  tell people what to do
–  like being the center of attentio...
“If you’re the ScrumMaster and everyone is
looking at you, you’re doing it wrong.”
--Marilson Campos
Shared Leadership… an...
the Agile Manager Squeeze
youyouyouyou
herehereherehere
areareareare
OrganizationalOrganizationalOrganizationalOrganizatio...
The Problem for People Managers:
ScrumTeam.jpg (from Exploring Scrum- the Fundamentals, by Dan Rawsthorne & Doug Shimp)
Ro...
The Problem:
Where Is the Manager?
ScrumTeam.jpg (from Exploring Scrum- the Fundamentals, by Dan Rawsthorne & Doug Shimp)R...
Managers and Agile
•  Fostering an Agile Culture
•  Modeling, Defending, Evangelizing Agile
Values
•  Empowering Self-Orga...
Managers and Agile
•  Fostering an Agile Culture
•  Modeling, Defending, Evangelizing Agile
Values
•  Empowering Self-Orga...
Managers and Agile
•  Fostering an Agile Culture
•  Modeling, Defending, Evangelizing Agile
Values
•  Empowering Self-Orga...
Managers and Agile
•  Fostering an Agile Culture
•  Modeling, Defending, Evangelizing Agile
Values
•  Empowering Self-Orga...
Creating an Agile Culture
•  Theory Y: “enabling”, “empowering”, “developmental",
“continuous improvement” -> Servant Lead...
Managers and Agile
•  Creating an Agile Culture
Lean-Agile management is the art of leading people, not
managing them... L...
Delegation & Empowerment
•  Rules of Thumb
Management sets the boundaries of what needs to
be done and says to the team, I...
Delegation & Empowerment
Trust but verify.
	
		
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 52Ron@RonLichty...
Delegation & Empowerment
53
Trust but verify.
	
	-RONALD	REAGAN	
(c) Ron Lichty: Teamwork: Making Your Dream Team Come Tru...
Delegation & Empowerment
54
Trust but verify.
	
	-RONALD	REAGAN	quo-ng	VLADIMIR	LENIN	
(c) Ron Lichty: Teamwork: Making Yo...
–  imperative not to micromanage
–  the essence of delegation
–  setting expected outcomes for teams
Delegation & Empowerm...
Delegation & Empowerment
56
Trust but verify.
	
	-RONALD	REAGAN	quo-ng	VLADIMIR	LENIN	
I inspect what I expect.
	-	ALAN	LE...
Creating an Agile Culture
•  Establishing Culture
57
http://www.ManagingTheUnmanageable.net
(c) Ron Lichty: Teamwork: Maki...
Managers and Agile
•  Empowering Self-Organization & Excellence
When teams self-organize there's still plenty for
managers...
Managers and Agile
•  Removing Distractions and Impediments
Be a damper to the noise. --Joe Kleinschmidt, CTO
John Evans, ...
Managers and Agile
•  Model, Defend, Evangelize Agile Values
“Managers are still needed. Not so much for
their planning an...
Communicating
•  Create a culture of communication
–  at every level
–  with everyone
•  up, down, within and across
•  “W...
Communication
62
You cannot overcommunicate.
	
	-RON	LICHTY	
(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon...
Virtual Teams
•  There is never enough communication
•  Commitment to communicate
•  No substitute for face-to-face meetin...
How Do We Foster Dream Teams?
•  Foster shared leadership & an Agile Culture
•  Model, Defend, Evangelize Agile Values
•  ...
Ron Lichty Consulting
•  Mentoring, coaching, training, consulting:
–  http://ronlichty.com, Ron@RonLichty.com
•  The book...
Informit.com/lichty
Save 50% on Video Training
•  Use code VIDEO50
Save 35% on Book
•  Use code SWDEV35
•  Good on print, ...
Ron Lichty Consulting
•  Mentoring, coaching, training, consulting:
–  http://ronlichty.com, Ron@RonLichty.com
•  The book...
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Dream teams - making your dream (team) come true

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What differentiates a successful software development culture? What differentiates high performance teams?

Almost all of us have been on a high performance team. Typically, it was a team for which we worked harder - but from which we took away more exhilaration and joy - than any other team in our careers.

What made it so? And what can we do to get it again?

Successful software development cultures are ones that are not just performant but that also delight customers and are a joy for every team member to be part of.

One of the characteristics that differentiates agile cultures is that (finally!) it’s not just managers who are responsible for crafting culture - but everyone. Yes, every one of the various kinds of managers engaged with product and project teams have a role in crafting culture and supporting the emergence of high performance teams. But agile, done well, means every one of us engages in crafting it.

Ultimately, stellar team experiences derive from us. We need to truly trust and respect and engage and share - behaviors that can feel at odds with the fierce independence from whence we’ve come.

How can people who are often introverted, highly-logical, independent thinkers not only form teams but make those teams self-organizing and high-performance? What’s the role of leaders in crafting culture that supports emergence of high performance teams? What can we all do to be part of a high performance team once again? How do we make our dream teams come true?


Takeaways / Lessons to be learned:
▪ What constitutes and characterizes a dream team?
▪ What’s the connection between agile teams and dream teams?
▪ What differentiates great agile teams from mediocre ones?
▪ What’s the role of managers, product managers, product owners, program managers and scrum masters in fostering dream teams?
▪ What’s the role of team members in fostering dream teams?
▪ Take away what you can do to transform your team to a dream team.


Talk delivered to Agile Iowa, Silicon Valley Code Camp, San Mateo Scrum Professionals, Silicon Valley Agile Camp, Eastern Iowa Agile, and Silicon Valley Agile Trends & Leadership


Speaker:
Ron Lichty

In addition to training teams in scrum, taking on interim VP Engineering roles, and advising organizations and coaching teams to make their software development "hum", Ron Lichty mentors managers about how their roles change with agile. While his recent Addison Wesley book, Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams (http://www.ManagingTheUnmanageable.net) didn’t zero in on agile, both the book and the classes that he and his coauthor give current and prospective managers espouse a deeply agile mindset for managers. He also coauthors the Study of Product Team Performance (http://www.ronlichty.com/study.html). His book was recently released as video training, http://www.ManagingTheUnmanageable.net/video.html

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Dream teams - making your dream (team) come true

  1. 1. Dream Teams: Making Your Dream (Team) Come True Ron Lichty | Ron Lichty Consulting Ron@RonLichty.com | www.ronlichty.com
  2. 2. Ron Lichty, Managing Software People & Teams SOFTWEST Ron@RonLichty.com 2 (c) Ron Lichty: Teamwork: Making Your Dream Team Come True
  3. 3. Coauthor, Study of Product Team Performance http://www.ronlichty.com/study.html 3(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  4. 4. Addison Wesley: http://www.ManagingTheUnmanageable.net (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 4Ron@RonLichty.com
  5. 5. Rules of Thumb / Nuggets of Wisdom* * 300 in the book / more at http://managingtheunmanageable.net/morerulesofthumb.html 5(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  6. 6. Rules of Thumb / Nuggets of Wisdom* •  Measure twice, cut once. •  Life is simpler when you plow around the stump. •  Brooks’s Law: Adding manpower to a late software project makes it later. --Fred Brooks •  I don’t care how good a team is today; if they aren’t better a year from now, they’re not agile. --Mike Cohn * 300 in the book / more: http://managingtheunmanageable.net/morerulesofthumb.html (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 6Ron@RonLichty.com
  7. 7. Agenda •  Teams –  and dream teams •  Agile Practices –  and agile values •  Doing Agile –  and being agile •  Fostering Greatness –  Practice Greatness (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 7Ron@RonLichty.com
  8. 8. Teams By Pictofigo (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commonsense, This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. Free to share and remix/adapt. http://commons.wikimedia.org/wiki/File:Pictofigo-Scrum.p (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 8Ron@RonLichty.com
  9. 9. •  Think about… The best team you’ve been on? The most high performance team? Brainstorm: What were the… • characteristics • relationships • qualities • ways of being . . . that made it stand out? Teams (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 9Ron@RonLichty.com
  10. 10. “It isn’t teamwork that is difficult. “It’s initiating teamwork in a world of business that is antagonistic toward teamwork [that is difficult].” --Christopher Avery, Teamwork Is an Individual Skill Teams (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 10Ron@RonLichty.com
  11. 11. Agile (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 11Ron@RonLichty.com
  12. 12. Agile Practices (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 12Ron@RonLichty.com
  13. 13. Agile Practices Deliver Value (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 13 By Michaelblinkpipe (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons, https://commons.wikimedia.org/wiki/File%3AAn_Abcam_stand_up_meeting_using_BlinkPipe_video_conferencing..png Ron@RonLichty.com
  14. 14. Agile Practices Deliver Value •  Plan Daily •  Plan Weekly (or biweekly or…) •  Plan Publicly & Transparently •  Order Work Based on Customer Value •  Together define “Done” •  Relatively Size Stories •  Deliver Frequently •  Share how we’re doing •  Reflect on how to do better(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 14Ron@RonLichty.com
  15. 15. Agile Practices Deliver Value •  Standups –  Standups matter: –  Effective, Daily Standups --2015 Study of Product Team Performance (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 15Ron@RonLichty.com
  16. 16. Agile Practices Deliver Value •  Definitions of Done –  Definitions of Done matter: –  Created within the team --2016 Study of Product Team Performance (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 16Ron@RonLichty.com
  17. 17. Agile Practices Deliver Value (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 17Ron@RonLichty.com
  18. 18. Voting Machines Deliver Value, too 18(c) Ron Lichty: Teamwork: Making Your Dream Team Come True By Seattle Municipal Archives from Seattle, WA (Voting machine, 1971) [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons Ron@RonLichty.com
  19. 19. Voting Machines Deliver Value, too •  But voting machines don’t make us a democracy (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 19Ron@RonLichty.com
  20. 20. Voting Machines Deliver Value, too •  But voting machines don’t make us a democracy •  Democracy emanates from –  Values –  Principles (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 20Ron@RonLichty.com
  21. 21. Similarly… Agile Practices Don’t Make Us Agile Agile Practices Don’t Deliver Great Teams (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 21Ron@RonLichty.com
  22. 22. Agile Values Inspire Great Teams (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 22Ron@RonLichty.com
  23. 23. Agile Values Inspire Great Teams •  Build projects around motivated individuals •  Trust… to get the job done •  Face-to-face conversation •  Self-organizing teams •  The team reflects, …tunes, …adjusts -- http://agilemanifesto.org/ (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 23Ron@RonLichty.com
  24. 24. Agile Values Inspire Great Teams •  Build projects around motivated individuals •  Trust… to get the job done •  Face-to-face conversation •  Self-organizing teams •  The team reflects, …tunes, …adjusts -- http://agilemanifesto.org/ (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 24Ron@RonLichty.com
  25. 25. Self-Organizing Teams (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 25Ron@RonLichty.com
  26. 26. Self-Organizing Teams •  For a team to self-organize,... – everyone has to participate – every team member must step up (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 26Ron@RonLichty.com
  27. 27. Self-Organizing Teams •  If our self-organizing team were an acting troupe, … What kind of acting do we do? (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 27Ron@RonLichty.com
  28. 28. Self-Organizing Teams •  If our self-organizing team were an acting troupe, … What kind of acting do we do? •  If our self-organizing team were a music group, … What kind of music do we perform? (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 28Ron@RonLichty.com
  29. 29. Self-Organizing Teams •  If our self-organizing team were an acting troupe, … What kind of acting do we do? •  If our self-organizing team were a music group, … What kind of music do we perform? •  Who is the leader? (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 29Ron@RonLichty.com
  30. 30. Best Teams •  A relationship? between – Agile Values •  Shared Leadership •  Self-Organizing Teams – Best Team characteristics (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 30Ron@RonLichty.com
  31. 31. Agile Values ßà Best Teams? •  Build projects around motivated individuals •  Trust… to get the job done •  Face-to-face conversation •  Self-organizing teams •  The team reflects, …tunes, …adjusts -- http://agilemanifesto.org/ (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 31Ron@RonLichty.com
  32. 32. Projects Not Suitable for Agile? (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 32Ron@RonLichty.com
  33. 33. Projects Not Suitable for Agile? •  Micromanagement (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 33Ron@RonLichty.com
  34. 34. Projects Not Suitable for Agile? •  Micromanagement disrupts Agile •  Micromanagement prevents Best Teams •  Micromanagement prevents Learning •  Micromanaged teams become order-takers (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 34Ron@RonLichty.com
  35. 35. Projects Not Suitable for Agile? •  Micromanagement disrupts Agile •  Micromanagement prevents Best Teams •  Micromanagement prevents Learning •  Micromanaged teams become order-takers •  Agile calls for everyone on the team to step up •  Micromanagement causes everyone to step back (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 35Ron@RonLichty.com
  36. 36. Managers and Agile •  “A common misconception is that because of this reliance on self-organizing teams, there is little or no role for leaders of agile teams. Nothing could be further from the truth.” --Mike Cohn, Succeeding with Agile 36(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  37. 37. •  Managers of teams •  Project managers •  Program managers •  Scrum masters •  Product managers? •  Product owners? Shared Leadership… and Managers (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 37Ron@RonLichty.com
  38. 38. •  What do all those managers have in common? Shared Leadership… and Managers (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 38Ron@RonLichty.com
  39. 39. Agile: “Servant Leaders” (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 39Ron@RonLichty.com
  40. 40. •  Traditionally, managers: –  run things –  give direction –  tell people what to do –  like being the center of attention Shared Leadership… and Managers (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 40Ron@RonLichty.com
  41. 41. “If you’re the ScrumMaster and everyone is looking at you, you’re doing it wrong.” --Marilson Campos Shared Leadership… and Managers (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 41Ron@RonLichty.com
  42. 42. the Agile Manager Squeeze youyouyouyou herehereherehere areareareare OrganizationalOrganizationalOrganizationalOrganizational ChangesChangesChangesChanges My JobMy JobMy JobMy Job ChangesChangesChangesChanges TeamTeamTeamTeam ChangesChangesChangesChanges Peer & PartnerPeer & PartnerPeer & PartnerPeer & Partner ChangesChangesChangesChanges LeadershipLeadershipLeadershipLeadership ChangesChangesChangesChanges Welcome to Agile! --Agile Learning Labs, Laura Powers 42(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  43. 43. The Problem for People Managers: ScrumTeam.jpg (from Exploring Scrum- the Fundamentals, by Dan Rawsthorne & Doug Shimp) Ron@RonLichty.com (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 43
  44. 44. The Problem: Where Is the Manager? ScrumTeam.jpg (from Exploring Scrum- the Fundamentals, by Dan Rawsthorne & Doug Shimp)Ron@RonLichty.com (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 44
  45. 45. Managers and Agile •  Fostering an Agile Culture •  Modeling, Defending, Evangelizing Agile Values •  Empowering Self-Organization & Excellence 45(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  46. 46. Managers and Agile •  Fostering an Agile Culture •  Modeling, Defending, Evangelizing Agile Values •  Empowering Self-Organization & Excellence •  Removing Impediments 46(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  47. 47. Managers and Agile •  Fostering an Agile Culture •  Modeling, Defending, Evangelizing Agile Values •  Empowering Self-Organization & Excellence •  Removing Impediments •  Counseling, Coaching and Mentoring •  Scaling Scrum •  Hiring and Firing 47(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  48. 48. Managers and Agile •  Fostering an Agile Culture •  Modeling, Defending, Evangelizing Agile Values •  Empowering Self-Organization & Excellence •  Removing Impediments 48(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  49. 49. Creating an Agile Culture •  Theory Y: “enabling”, “empowering”, “developmental", “continuous improvement” -> Servant Leadership McGregor's X-Y Theory 49(c) Ron Lichty: Teamwork: Making Your Dream Team Come True Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams , http://www.ManagingTheUnmanageable.net Ron@RonLichty.com
  50. 50. Managers and Agile •  Creating an Agile Culture Lean-Agile management is the art of leading people, not managing them... Leading people involves creating the correct environment, focusing them on the right things, and trusting them to do their work... In Lean-Agile, the manager has two primary responsibilities: • setting the outcomes or goals expected of the team; • assisting the doers in creating a better process and workspace to get their jobs done... --Alan Shalloway, Net Objectives 50(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  51. 51. Delegation & Empowerment •  Rules of Thumb Management sets the boundaries of what needs to be done and says to the team, I trust you to figure out how to get it done. (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 51Ron@RonLichty.com
  52. 52. Delegation & Empowerment Trust but verify. (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 52Ron@RonLichty.com
  53. 53. Delegation & Empowerment 53 Trust but verify. -RONALD REAGAN (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  54. 54. Delegation & Empowerment 54 Trust but verify. -RONALD REAGAN quo-ng VLADIMIR LENIN (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  55. 55. –  imperative not to micromanage –  the essence of delegation –  setting expected outcomes for teams Delegation & Empowerment 55 Trust but verify. -RONALD REAGAN quo-ng VLADIMIR LENIN (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  56. 56. Delegation & Empowerment 56 Trust but verify. -RONALD REAGAN quo-ng VLADIMIR LENIN I inspect what I expect. - ALAN LEFKOF, Netopia CEO, quo-ng LOU GERSTNER (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  57. 57. Creating an Agile Culture •  Establishing Culture 57 http://www.ManagingTheUnmanageable.net (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  58. 58. Managers and Agile •  Empowering Self-Organization & Excellence When teams self-organize there's still plenty for managers to do... a manager’s job is to engineer the organization so that teams can do their best work. --Esther Derby, co-founder, Scrum Alliance 58(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  59. 59. Managers and Agile •  Removing Distractions and Impediments Be a damper to the noise. --Joe Kleinschmidt, CTO John Evans, Winchester, Hants, United Kingdom, www.thetippingpoint.co.uk 59(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  60. 60. Managers and Agile •  Model, Defend, Evangelize Agile Values “Managers are still needed. Not so much for their planning and controlling ability, but for the important job of interfacing on the team’s behalf with the rest of the organization.” --Diana Larsen, co-author, Agile Retrospectives 60(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  61. 61. Communicating •  Create a culture of communication –  at every level –  with everyone •  up, down, within and across •  “We have two ears and one mouth. Use them in this ratio.” — Kimberly Wiefling (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 61Ron@RonLichty.com
  62. 62. Communication 62 You cannot overcommunicate. -RON LICHTY (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  63. 63. Virtual Teams •  There is never enough communication •  Commitment to communicate •  No substitute for face-to-face meetings 63 The more distance between teammates, the more you have to formalize communication and make it explicit. -TED YOUNG, Development Manager & Agile Coach, Guidewire (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  64. 64. How Do We Foster Dream Teams? •  Foster shared leadership & an Agile Culture •  Model, Defend, Evangelize Agile Values •  Trust Our People •  Shield Teams from Politics & Distraction •  Remove Impediments •  Empower Self-Organization & Excellence •  Create a Culture of Communication (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 64Ron@RonLichty.com
  65. 65. Ron Lichty Consulting •  Mentoring, coaching, training, consulting: –  http://ronlichty.com, Ron@RonLichty.com •  The book: Managing the Unmanageable: Rules, Tools & Insights for Managing Software People & Teams –  http://ManagingTheUnmanageable.net <-----tools, excerpts, more rules of thumb •  The video training: LiveLessons: Managing Software People and Teams –  http://ManagingTheUnmanageable.net/video.html •  The study: The Study of Product Team Performance –  http://ronlichty.com/study.html •  Training: The Agile Manager Managing Software People and Teams Zero to Agile in Three Days 65(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  66. 66. Informit.com/lichty Save 50% on Video Training •  Use code VIDEO50 Save 35% on Book •  Use code SWDEV35 •  Good on print, eBooks, and video •  eBook files include PDF, EPUB, and MOBI Offer only good at informit.com 66
  67. 67. Ron Lichty Consulting •  Mentoring, coaching, training, consulting: –  http://ronlichty.com, Ron@RonLichty.com •  The book: Managing the Unmanageable: Rules, Tools & Insights for Managing Software People & Teams –  http://ManagingTheUnmanageable.net <-----tools, excerpts, more rules of thumb •  The video training: LiveLessons: Managing Software People and Teams –  http://ManagingTheUnmanageable.net/video.html •  The study: The Study of Product Team Performance –  http://ronlichty.com/study.html •  Training: The Agile Manager Managing Software People and Teams Zero to Agile in Three Days 67(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com

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