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Dream Teams: Making Your
Dream (Team) Come True
Ron Lichty | Ron Lichty Consulting
Ron@RonLichty.com | www.ronlichty.com
Ron Lichty,
Managing Software People & Teams
SOFTWEST
Ron@RonLichty.com 2
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True
Coauthor, Study of Product Team Performance
http://www.ronlichty.com/study.html
3(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Addison Wesley: http://www.ManagingTheUnmanageable.net
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True
4Ron@RonLichty.com
Rules of Thumb / Nuggets of Wisdom*
* 300 in the book / more at http://managingtheunmanageable.net/morerulesofthumb.html
5(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Rules of Thumb / Nuggets of Wisdom*
•  Measure twice, cut once.
•  Life is simpler when you plow around the
stump.
•  Brooks’s Law: Adding manpower to a late
software project makes it later. --Fred Brooks
•  I don’t care how good a team is today; if they
aren’t better a year from now, they’re not
agile. --Mike Cohn
* 300 in the book / more: http://managingtheunmanageable.net/morerulesofthumb.html
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 6Ron@RonLichty.com
Agenda
•  Teams
–  and dream teams
•  Agile Practices
–  and agile values
•  Doing Agile
–  and being agile
•  Fostering Greatness
–  Practice Greatness
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 7Ron@RonLichty.com
Teams
By Pictofigo (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commonsense,
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. Free to share and remix/adapt. http://commons.wikimedia.org/wiki/File:Pictofigo-Scrum.p
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 8Ron@RonLichty.com
•  Think about…
The best team you’ve been on?
The most high performance team?
Brainstorm: What were the…
• characteristics
• relationships
• qualities
• ways of being
. . . that made it stand out?
Teams
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 9Ron@RonLichty.com
“It isn’t teamwork that is difficult.
“It’s initiating teamwork in a world of
business that is antagonistic toward
teamwork [that is difficult].”
--Christopher Avery,
Teamwork Is an Individual Skill
Teams
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 10Ron@RonLichty.com
Agile
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 11Ron@RonLichty.com
Agile Practices
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 12Ron@RonLichty.com
Agile Practices Deliver Value
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 13
By Michaelblinkpipe (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons,
https://commons.wikimedia.org/wiki/File%3AAn_Abcam_stand_up_meeting_using_BlinkPipe_video_conferencing..png
Ron@RonLichty.com
Agile Practices Deliver Value
•  Plan Daily
•  Plan Weekly (or biweekly or…)
•  Plan Publicly & Transparently
•  Order Work Based on Customer Value
•  Together define “Done”
•  Relatively Size Stories
•  Deliver Frequently
•  Share how we’re doing
•  Reflect on how to do better(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 14Ron@RonLichty.com
Agile Practices Deliver Value
•  Standups
–  Standups matter:
–  Effective, Daily Standups
--2015 Study of Product Team Performance
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 15Ron@RonLichty.com
Agile Practices Deliver Value
•  Definitions of Done
–  Definitions of Done matter:
–  Created within the team
--2016 Study of Product Team Performance
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 16Ron@RonLichty.com
Agile Practices Deliver Value
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 17Ron@RonLichty.com
Voting Machines Deliver Value, too
18(c) Ron Lichty: Teamwork: Making Your Dream Team Come True
By Seattle Municipal Archives from Seattle, WA (Voting machine, 1971)
[CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons
Ron@RonLichty.com
Voting Machines Deliver Value, too
•  But voting machines don’t make us a
democracy
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 19Ron@RonLichty.com
Voting Machines Deliver Value, too
•  But voting machines don’t make us a
democracy
•  Democracy emanates from
–  Values
–  Principles
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 20Ron@RonLichty.com
Similarly…
Agile Practices Don’t Make Us Agile
Agile Practices Don’t Deliver Great Teams
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 21Ron@RonLichty.com
Agile Values Inspire Great Teams
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 22Ron@RonLichty.com
Agile Values Inspire Great Teams
•  Build projects around motivated
individuals
•  Trust… to get the job done
•  Face-to-face conversation
•  Self-organizing teams
•  The team reflects, …tunes, …adjusts
-- http://agilemanifesto.org/
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 23Ron@RonLichty.com
Agile Values Inspire Great Teams
•  Build projects around motivated
individuals
•  Trust… to get the job done
•  Face-to-face conversation
•  Self-organizing teams
•  The team reflects, …tunes, …adjusts
-- http://agilemanifesto.org/
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 24Ron@RonLichty.com
Self-Organizing Teams
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 25Ron@RonLichty.com
Self-Organizing Teams
•  For a team to self-organize,...
– everyone has to participate
– every team member must step up
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 26Ron@RonLichty.com
Self-Organizing Teams
•  If our self-organizing team were an
acting troupe, …
What kind of acting do we do?
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 27Ron@RonLichty.com
Self-Organizing Teams
•  If our self-organizing team were an
acting troupe, …
What kind of acting do we do?
•  If our self-organizing team were a
music group, …
What kind of music do we perform?
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 28Ron@RonLichty.com
Self-Organizing Teams
•  If our self-organizing team were an
acting troupe, …
What kind of acting do we do?
•  If our self-organizing team were a
music group, …
What kind of music do we perform?
•  Who is the leader?
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 29Ron@RonLichty.com
Best Teams
•  A relationship? between
– Agile Values
•  Shared Leadership
•  Self-Organizing Teams
– Best Team characteristics
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 30Ron@RonLichty.com
Agile Values ßà Best Teams?
•  Build projects around motivated
individuals
•  Trust… to get the job done
•  Face-to-face conversation
•  Self-organizing teams
•  The team reflects, …tunes, …adjusts
-- http://agilemanifesto.org/
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 31Ron@RonLichty.com
Projects Not Suitable for Agile?
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 32Ron@RonLichty.com
Projects Not Suitable for Agile?
•  Micromanagement
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 33Ron@RonLichty.com
Projects Not Suitable for Agile?
•  Micromanagement disrupts Agile
•  Micromanagement prevents Best Teams
•  Micromanagement prevents Learning
•  Micromanaged teams become order-takers
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 34Ron@RonLichty.com
Projects Not Suitable for Agile?
•  Micromanagement disrupts Agile
•  Micromanagement prevents Best Teams
•  Micromanagement prevents Learning
•  Micromanaged teams become order-takers
•  Agile calls for everyone on the team to step up
•  Micromanagement causes everyone to step back
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 35Ron@RonLichty.com
Managers and Agile
•  “A common misconception is that because
of this reliance on self-organizing teams,
there is little or no role for leaders of agile
teams. Nothing could be further from the
truth.”
--Mike Cohn, Succeeding with Agile
36(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
•  Managers of teams
•  Project managers
•  Program managers
•  Scrum masters
•  Product managers?
•  Product owners?
Shared Leadership… and Managers
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 37Ron@RonLichty.com
•  What do all those managers have in common?
Shared Leadership… and Managers
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 38Ron@RonLichty.com
Agile: “Servant Leaders”
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 39Ron@RonLichty.com
•  Traditionally, managers:
–  run things
–  give direction
–  tell people what to do
–  like being the center of attention
Shared Leadership… and Managers
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 40Ron@RonLichty.com
“If you’re the ScrumMaster and everyone is
looking at you, you’re doing it wrong.”
--Marilson Campos
Shared Leadership… and Managers
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 41Ron@RonLichty.com
the Agile Manager Squeeze
youyouyouyou
herehereherehere
areareareare
OrganizationalOrganizationalOrganizationalOrganizational
ChangesChangesChangesChanges
My JobMy JobMy JobMy Job
ChangesChangesChangesChanges
TeamTeamTeamTeam
ChangesChangesChangesChanges
Peer & PartnerPeer & PartnerPeer & PartnerPeer & Partner
ChangesChangesChangesChanges
LeadershipLeadershipLeadershipLeadership
ChangesChangesChangesChanges
Welcome to Agile!
--Agile Learning Labs, Laura Powers
42(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
The Problem for People Managers:
ScrumTeam.jpg (from Exploring Scrum- the Fundamentals, by Dan Rawsthorne & Doug Shimp)
Ron@RonLichty.com (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 43
The Problem:
Where Is the Manager?
ScrumTeam.jpg (from Exploring Scrum- the Fundamentals, by Dan Rawsthorne & Doug Shimp)Ron@RonLichty.com (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 44
Managers and Agile
•  Fostering an Agile Culture
•  Modeling, Defending, Evangelizing Agile
Values
•  Empowering Self-Organization & Excellence
45(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Managers and Agile
•  Fostering an Agile Culture
•  Modeling, Defending, Evangelizing Agile
Values
•  Empowering Self-Organization & Excellence
•  Removing Impediments
46(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Managers and Agile
•  Fostering an Agile Culture
•  Modeling, Defending, Evangelizing Agile
Values
•  Empowering Self-Organization & Excellence
•  Removing Impediments
•  Counseling, Coaching and Mentoring
•  Scaling Scrum
•  Hiring and Firing
47(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Managers and Agile
•  Fostering an Agile Culture
•  Modeling, Defending, Evangelizing Agile
Values
•  Empowering Self-Organization & Excellence
•  Removing Impediments
48(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Creating an Agile Culture
•  Theory Y: “enabling”, “empowering”, “developmental",
“continuous improvement” -> Servant Leadership
McGregor's X-Y Theory
49(c) Ron Lichty: Teamwork: Making Your Dream Team Come True
Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams , http://www.ManagingTheUnmanageable.net
Ron@RonLichty.com
Managers and Agile
•  Creating an Agile Culture
Lean-Agile management is the art of leading people, not
managing them... Leading people involves creating the
correct environment, focusing them on the right things,
and trusting them to do their work...
In Lean-Agile, the manager has two primary
responsibilities:
• setting the outcomes or goals expected of the team;
• assisting the doers in creating a better process and
workspace to get their jobs done...
--Alan Shalloway, Net Objectives
50(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Delegation & Empowerment
•  Rules of Thumb
Management sets the boundaries of what needs to
be done and says to the team, I trust you to figure
out how to get it done.
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 51Ron@RonLichty.com
Delegation & Empowerment
Trust but verify.
	
		
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 52Ron@RonLichty.com
Delegation & Empowerment
53
Trust but verify.
	
	-RONALD	REAGAN	
(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Delegation & Empowerment
54
Trust but verify.
	
	-RONALD	REAGAN	quo-ng	VLADIMIR	LENIN	
(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
–  imperative not to micromanage
–  the essence of delegation
–  setting expected outcomes for teams
Delegation & Empowerment
55
Trust but verify.
	
	-RONALD	REAGAN	quo-ng	VLADIMIR	LENIN	
(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Delegation & Empowerment
56
Trust but verify.
	
	-RONALD	REAGAN	quo-ng	VLADIMIR	LENIN	
I inspect what I expect.
	-	ALAN	LEFKOF,	Netopia	CEO,	quo-ng	LOU	GERSTNER	
(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Creating an Agile Culture
•  Establishing Culture
57
http://www.ManagingTheUnmanageable.net
(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Managers and Agile
•  Empowering Self-Organization & Excellence
When teams self-organize there's still plenty for
managers to do... a manager’s job is to
engineer the organization so that teams can do
their best work.
--Esther Derby, co-founder, Scrum Alliance
58(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Managers and Agile
•  Removing Distractions and Impediments
Be a damper to the noise. --Joe Kleinschmidt, CTO
John Evans, Winchester, Hants, United Kingdom, www.thetippingpoint.co.uk
59(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Managers and Agile
•  Model, Defend, Evangelize Agile Values
“Managers are still needed. Not so much for
their planning and controlling ability, but for
the important job of interfacing on the team’s
behalf with the rest of the organization.”
--Diana Larsen, co-author, Agile Retrospectives
60(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Communicating
•  Create a culture of communication
–  at every level
–  with everyone
•  up, down, within and across
•  “We have two ears and one mouth. Use them in
this ratio.”
— Kimberly Wiefling
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 61Ron@RonLichty.com
Communication
62
You cannot overcommunicate.
	
	-RON	LICHTY	
(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Virtual Teams
•  There is never enough communication
•  Commitment to communicate
•  No substitute for face-to-face meetings
63
The more distance between teammates, the more
you have to formalize communication and make it
explicit.	
	-TED	YOUNG,	Development	Manager	&	Agile	Coach,		Guidewire	
(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
How Do We Foster Dream Teams?
•  Foster shared leadership & an Agile Culture
•  Model, Defend, Evangelize Agile Values
•  Trust Our People
•  Shield Teams from Politics & Distraction
•  Remove Impediments
•  Empower Self-Organization & Excellence
•  Create a Culture of Communication
(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 64Ron@RonLichty.com
Ron Lichty Consulting
•  Mentoring, coaching, training, consulting:
–  http://ronlichty.com, Ron@RonLichty.com
•  The book:
Managing the Unmanageable:
Rules, Tools & Insights for Managing Software People & Teams
–  http://ManagingTheUnmanageable.net <-----tools, excerpts, more rules of thumb
•  The video training:
LiveLessons: Managing Software People and Teams
–  http://ManagingTheUnmanageable.net/video.html
•  The study:
The Study of Product Team Performance
–  http://ronlichty.com/study.html
•  Training:
The Agile Manager
Managing Software People and Teams
Zero to Agile in Three Days
65(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
Informit.com/lichty
Save 50% on Video Training
•  Use code VIDEO50
Save 35% on Book
•  Use code SWDEV35
•  Good on print, eBooks, and video
•  eBook files include PDF, EPUB, and MOBI
Offer only good at informit.com
66
Ron Lichty Consulting
•  Mentoring, coaching, training, consulting:
–  http://ronlichty.com, Ron@RonLichty.com
•  The book:
Managing the Unmanageable:
Rules, Tools & Insights for Managing Software People & Teams
–  http://ManagingTheUnmanageable.net <-----tools, excerpts, more rules of thumb
•  The video training:
LiveLessons: Managing Software People and Teams
–  http://ManagingTheUnmanageable.net/video.html
•  The study:
The Study of Product Team Performance
–  http://ronlichty.com/study.html
•  Training:
The Agile Manager
Managing Software People and Teams
Zero to Agile in Three Days
67(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com

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Dream teams - making your dream (team) come true

  • 1. Dream Teams: Making Your Dream (Team) Come True Ron Lichty | Ron Lichty Consulting Ron@RonLichty.com | www.ronlichty.com
  • 2. Ron Lichty, Managing Software People & Teams SOFTWEST Ron@RonLichty.com 2 (c) Ron Lichty: Teamwork: Making Your Dream Team Come True
  • 3. Coauthor, Study of Product Team Performance http://www.ronlichty.com/study.html 3(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 4. Addison Wesley: http://www.ManagingTheUnmanageable.net (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 4Ron@RonLichty.com
  • 5. Rules of Thumb / Nuggets of Wisdom* * 300 in the book / more at http://managingtheunmanageable.net/morerulesofthumb.html 5(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 6. Rules of Thumb / Nuggets of Wisdom* •  Measure twice, cut once. •  Life is simpler when you plow around the stump. •  Brooks’s Law: Adding manpower to a late software project makes it later. --Fred Brooks •  I don’t care how good a team is today; if they aren’t better a year from now, they’re not agile. --Mike Cohn * 300 in the book / more: http://managingtheunmanageable.net/morerulesofthumb.html (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 6Ron@RonLichty.com
  • 7. Agenda •  Teams –  and dream teams •  Agile Practices –  and agile values •  Doing Agile –  and being agile •  Fostering Greatness –  Practice Greatness (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 7Ron@RonLichty.com
  • 8. Teams By Pictofigo (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commonsense, This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. Free to share and remix/adapt. http://commons.wikimedia.org/wiki/File:Pictofigo-Scrum.p (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 8Ron@RonLichty.com
  • 9. •  Think about… The best team you’ve been on? The most high performance team? Brainstorm: What were the… • characteristics • relationships • qualities • ways of being . . . that made it stand out? Teams (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 9Ron@RonLichty.com
  • 10. “It isn’t teamwork that is difficult. “It’s initiating teamwork in a world of business that is antagonistic toward teamwork [that is difficult].” --Christopher Avery, Teamwork Is an Individual Skill Teams (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 10Ron@RonLichty.com
  • 11. Agile (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 11Ron@RonLichty.com
  • 12. Agile Practices (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 12Ron@RonLichty.com
  • 13. Agile Practices Deliver Value (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 13 By Michaelblinkpipe (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons, https://commons.wikimedia.org/wiki/File%3AAn_Abcam_stand_up_meeting_using_BlinkPipe_video_conferencing..png Ron@RonLichty.com
  • 14. Agile Practices Deliver Value •  Plan Daily •  Plan Weekly (or biweekly or…) •  Plan Publicly & Transparently •  Order Work Based on Customer Value •  Together define “Done” •  Relatively Size Stories •  Deliver Frequently •  Share how we’re doing •  Reflect on how to do better(c) Ron Lichty: Teamwork: Making Your Dream Team Come True 14Ron@RonLichty.com
  • 15. Agile Practices Deliver Value •  Standups –  Standups matter: –  Effective, Daily Standups --2015 Study of Product Team Performance (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 15Ron@RonLichty.com
  • 16. Agile Practices Deliver Value •  Definitions of Done –  Definitions of Done matter: –  Created within the team --2016 Study of Product Team Performance (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 16Ron@RonLichty.com
  • 17. Agile Practices Deliver Value (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 17Ron@RonLichty.com
  • 18. Voting Machines Deliver Value, too 18(c) Ron Lichty: Teamwork: Making Your Dream Team Come True By Seattle Municipal Archives from Seattle, WA (Voting machine, 1971) [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons Ron@RonLichty.com
  • 19. Voting Machines Deliver Value, too •  But voting machines don’t make us a democracy (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 19Ron@RonLichty.com
  • 20. Voting Machines Deliver Value, too •  But voting machines don’t make us a democracy •  Democracy emanates from –  Values –  Principles (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 20Ron@RonLichty.com
  • 21. Similarly… Agile Practices Don’t Make Us Agile Agile Practices Don’t Deliver Great Teams (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 21Ron@RonLichty.com
  • 22. Agile Values Inspire Great Teams (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 22Ron@RonLichty.com
  • 23. Agile Values Inspire Great Teams •  Build projects around motivated individuals •  Trust… to get the job done •  Face-to-face conversation •  Self-organizing teams •  The team reflects, …tunes, …adjusts -- http://agilemanifesto.org/ (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 23Ron@RonLichty.com
  • 24. Agile Values Inspire Great Teams •  Build projects around motivated individuals •  Trust… to get the job done •  Face-to-face conversation •  Self-organizing teams •  The team reflects, …tunes, …adjusts -- http://agilemanifesto.org/ (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 24Ron@RonLichty.com
  • 25. Self-Organizing Teams (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 25Ron@RonLichty.com
  • 26. Self-Organizing Teams •  For a team to self-organize,... – everyone has to participate – every team member must step up (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 26Ron@RonLichty.com
  • 27. Self-Organizing Teams •  If our self-organizing team were an acting troupe, … What kind of acting do we do? (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 27Ron@RonLichty.com
  • 28. Self-Organizing Teams •  If our self-organizing team were an acting troupe, … What kind of acting do we do? •  If our self-organizing team were a music group, … What kind of music do we perform? (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 28Ron@RonLichty.com
  • 29. Self-Organizing Teams •  If our self-organizing team were an acting troupe, … What kind of acting do we do? •  If our self-organizing team were a music group, … What kind of music do we perform? •  Who is the leader? (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 29Ron@RonLichty.com
  • 30. Best Teams •  A relationship? between – Agile Values •  Shared Leadership •  Self-Organizing Teams – Best Team characteristics (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 30Ron@RonLichty.com
  • 31. Agile Values ßà Best Teams? •  Build projects around motivated individuals •  Trust… to get the job done •  Face-to-face conversation •  Self-organizing teams •  The team reflects, …tunes, …adjusts -- http://agilemanifesto.org/ (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 31Ron@RonLichty.com
  • 32. Projects Not Suitable for Agile? (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 32Ron@RonLichty.com
  • 33. Projects Not Suitable for Agile? •  Micromanagement (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 33Ron@RonLichty.com
  • 34. Projects Not Suitable for Agile? •  Micromanagement disrupts Agile •  Micromanagement prevents Best Teams •  Micromanagement prevents Learning •  Micromanaged teams become order-takers (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 34Ron@RonLichty.com
  • 35. Projects Not Suitable for Agile? •  Micromanagement disrupts Agile •  Micromanagement prevents Best Teams •  Micromanagement prevents Learning •  Micromanaged teams become order-takers •  Agile calls for everyone on the team to step up •  Micromanagement causes everyone to step back (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 35Ron@RonLichty.com
  • 36. Managers and Agile •  “A common misconception is that because of this reliance on self-organizing teams, there is little or no role for leaders of agile teams. Nothing could be further from the truth.” --Mike Cohn, Succeeding with Agile 36(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 37. •  Managers of teams •  Project managers •  Program managers •  Scrum masters •  Product managers? •  Product owners? Shared Leadership… and Managers (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 37Ron@RonLichty.com
  • 38. •  What do all those managers have in common? Shared Leadership… and Managers (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 38Ron@RonLichty.com
  • 39. Agile: “Servant Leaders” (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 39Ron@RonLichty.com
  • 40. •  Traditionally, managers: –  run things –  give direction –  tell people what to do –  like being the center of attention Shared Leadership… and Managers (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 40Ron@RonLichty.com
  • 41. “If you’re the ScrumMaster and everyone is looking at you, you’re doing it wrong.” --Marilson Campos Shared Leadership… and Managers (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 41Ron@RonLichty.com
  • 42. the Agile Manager Squeeze youyouyouyou herehereherehere areareareare OrganizationalOrganizationalOrganizationalOrganizational ChangesChangesChangesChanges My JobMy JobMy JobMy Job ChangesChangesChangesChanges TeamTeamTeamTeam ChangesChangesChangesChanges Peer & PartnerPeer & PartnerPeer & PartnerPeer & Partner ChangesChangesChangesChanges LeadershipLeadershipLeadershipLeadership ChangesChangesChangesChanges Welcome to Agile! --Agile Learning Labs, Laura Powers 42(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 43. The Problem for People Managers: ScrumTeam.jpg (from Exploring Scrum- the Fundamentals, by Dan Rawsthorne & Doug Shimp) Ron@RonLichty.com (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 43
  • 44. The Problem: Where Is the Manager? ScrumTeam.jpg (from Exploring Scrum- the Fundamentals, by Dan Rawsthorne & Doug Shimp)Ron@RonLichty.com (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 44
  • 45. Managers and Agile •  Fostering an Agile Culture •  Modeling, Defending, Evangelizing Agile Values •  Empowering Self-Organization & Excellence 45(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 46. Managers and Agile •  Fostering an Agile Culture •  Modeling, Defending, Evangelizing Agile Values •  Empowering Self-Organization & Excellence •  Removing Impediments 46(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 47. Managers and Agile •  Fostering an Agile Culture •  Modeling, Defending, Evangelizing Agile Values •  Empowering Self-Organization & Excellence •  Removing Impediments •  Counseling, Coaching and Mentoring •  Scaling Scrum •  Hiring and Firing 47(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 48. Managers and Agile •  Fostering an Agile Culture •  Modeling, Defending, Evangelizing Agile Values •  Empowering Self-Organization & Excellence •  Removing Impediments 48(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 49. Creating an Agile Culture •  Theory Y: “enabling”, “empowering”, “developmental", “continuous improvement” -> Servant Leadership McGregor's X-Y Theory 49(c) Ron Lichty: Teamwork: Making Your Dream Team Come True Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams , http://www.ManagingTheUnmanageable.net Ron@RonLichty.com
  • 50. Managers and Agile •  Creating an Agile Culture Lean-Agile management is the art of leading people, not managing them... Leading people involves creating the correct environment, focusing them on the right things, and trusting them to do their work... In Lean-Agile, the manager has two primary responsibilities: • setting the outcomes or goals expected of the team; • assisting the doers in creating a better process and workspace to get their jobs done... --Alan Shalloway, Net Objectives 50(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 51. Delegation & Empowerment •  Rules of Thumb Management sets the boundaries of what needs to be done and says to the team, I trust you to figure out how to get it done. (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 51Ron@RonLichty.com
  • 52. Delegation & Empowerment Trust but verify. (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 52Ron@RonLichty.com
  • 53. Delegation & Empowerment 53 Trust but verify. -RONALD REAGAN (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 54. Delegation & Empowerment 54 Trust but verify. -RONALD REAGAN quo-ng VLADIMIR LENIN (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 55. –  imperative not to micromanage –  the essence of delegation –  setting expected outcomes for teams Delegation & Empowerment 55 Trust but verify. -RONALD REAGAN quo-ng VLADIMIR LENIN (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 56. Delegation & Empowerment 56 Trust but verify. -RONALD REAGAN quo-ng VLADIMIR LENIN I inspect what I expect. - ALAN LEFKOF, Netopia CEO, quo-ng LOU GERSTNER (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 57. Creating an Agile Culture •  Establishing Culture 57 http://www.ManagingTheUnmanageable.net (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 58. Managers and Agile •  Empowering Self-Organization & Excellence When teams self-organize there's still plenty for managers to do... a manager’s job is to engineer the organization so that teams can do their best work. --Esther Derby, co-founder, Scrum Alliance 58(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 59. Managers and Agile •  Removing Distractions and Impediments Be a damper to the noise. --Joe Kleinschmidt, CTO John Evans, Winchester, Hants, United Kingdom, www.thetippingpoint.co.uk 59(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 60. Managers and Agile •  Model, Defend, Evangelize Agile Values “Managers are still needed. Not so much for their planning and controlling ability, but for the important job of interfacing on the team’s behalf with the rest of the organization.” --Diana Larsen, co-author, Agile Retrospectives 60(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 61. Communicating •  Create a culture of communication –  at every level –  with everyone •  up, down, within and across •  “We have two ears and one mouth. Use them in this ratio.” — Kimberly Wiefling (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 61Ron@RonLichty.com
  • 62. Communication 62 You cannot overcommunicate. -RON LICHTY (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 63. Virtual Teams •  There is never enough communication •  Commitment to communicate •  No substitute for face-to-face meetings 63 The more distance between teammates, the more you have to formalize communication and make it explicit. -TED YOUNG, Development Manager & Agile Coach, Guidewire (c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 64. How Do We Foster Dream Teams? •  Foster shared leadership & an Agile Culture •  Model, Defend, Evangelize Agile Values •  Trust Our People •  Shield Teams from Politics & Distraction •  Remove Impediments •  Empower Self-Organization & Excellence •  Create a Culture of Communication (c) Ron Lichty: Teamwork: Making Your Dream Team Come True 64Ron@RonLichty.com
  • 65. Ron Lichty Consulting •  Mentoring, coaching, training, consulting: –  http://ronlichty.com, Ron@RonLichty.com •  The book: Managing the Unmanageable: Rules, Tools & Insights for Managing Software People & Teams –  http://ManagingTheUnmanageable.net <-----tools, excerpts, more rules of thumb •  The video training: LiveLessons: Managing Software People and Teams –  http://ManagingTheUnmanageable.net/video.html •  The study: The Study of Product Team Performance –  http://ronlichty.com/study.html •  Training: The Agile Manager Managing Software People and Teams Zero to Agile in Three Days 65(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com
  • 66. Informit.com/lichty Save 50% on Video Training •  Use code VIDEO50 Save 35% on Book •  Use code SWDEV35 •  Good on print, eBooks, and video •  eBook files include PDF, EPUB, and MOBI Offer only good at informit.com 66
  • 67. Ron Lichty Consulting •  Mentoring, coaching, training, consulting: –  http://ronlichty.com, Ron@RonLichty.com •  The book: Managing the Unmanageable: Rules, Tools & Insights for Managing Software People & Teams –  http://ManagingTheUnmanageable.net <-----tools, excerpts, more rules of thumb •  The video training: LiveLessons: Managing Software People and Teams –  http://ManagingTheUnmanageable.net/video.html •  The study: The Study of Product Team Performance –  http://ronlichty.com/study.html •  Training: The Agile Manager Managing Software People and Teams Zero to Agile in Three Days 67(c) Ron Lichty: Teamwork: Making Your Dream Team Come TrueRon@RonLichty.com