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User Adoption Strategies - Introduction 3G implementation methodology

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User Adoption Strategies - Introduction 3G implementation methodology

  1. 1. User Adoption Strategies Workshop with Michael Sampson 26/06/2013 - Gouda 25 companies All different tooling One dream!
  2. 2. 2 Research & DevelopmentResearch & Development Roland DriesenRoland Driesen Introduction:Introduction:
  3. 3. Your project lost in the snow?Your project lost in the snow?
  4. 4. Or on top of a great platform?Or on top of a great platform?
  5. 5. 5 I have a tool to fix the problemI have a tool to fix the problem
  6. 6. 6
  7. 7. 7 I have a tool!I have a tool!
  8. 8. 8 I have a plan!I have a plan!
  9. 9. 9 I have a dream ...I have a dream ...
  10. 10. 3G
  11. 11. 11 flyer
  12. 12. 12
  13. 13. Will it blend?Will it blend?
  14. 14. 14
  15. 15. Feeling:Feeling: Why user adoption strategies?Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
  16. 16. Feeling:Feeling: Why user adoption strategies?Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
  17. 17. 17 Define your topDefine your top
  18. 18. Focus on 84% of the populationFocus on 84% of the population
  19. 19. Focus on 84% of the populationFocus on 84% of the population
  20. 20. Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling
  21. 21. Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling Why How What
  22. 22. Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling Why How What Your why ...
  23. 23. Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling ...
  24. 24. Start with Why! - Simon SinekStart with Why! - Simon Sinek FeelingFeeling Why How What
  25. 25. Start with why! What do you really want to achieve? Focus gradually on 84% of the population Select the correct project / system name
  26. 26. Feeling:Feeling: Why user adoption strategies?Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
  27. 27. Michael SampsonMichael Sampson Implementation ApproachImplementation Approach
  28. 28. Michael SampsonMichael Sampson Implementation ApproachImplementation Approach
  29. 29. 29 Speak the same languageSpeak the same language
  30. 30. Getting Things Done (GTD)Getting Things Done (GTD) BehaviourBehaviour
  31. 31. Getting Things Done (GTD)Getting Things Done (GTD) BehaviourBehaviour InputInput
  32. 32. Getting Things Done (GTD)Getting Things Done (GTD) BehaviourBehaviour InputInput Is it actionable?Is it actionable? What is my next action? What is my next action? Does it take < then 2 minutes? Does it take < then 2 minutes?
  33. 33. Leave no input behind! Use Getting Things Done on all input GTD = Collaboration Guidelines Make it a common language for collaboration and productivity
  34. 34. 34 Assemble your teamAssemble your team
  35. 35. Psychology or technology?Psychology or technology? Assemble your teamAssemble your team
  36. 36. On a good dayOn a good day BehaviourBehaviour
  37. 37. On a bad dayOn a bad day BehaviourBehaviour
  38. 38. 8 types based on 2 questions8 types based on 2 questions BehaviourBehaviour
  39. 39. ThinkThinkThinkThink FeelFeelFeelFeel IntrovertIntrovertIntrovertIntrovert ExtravertExtravertExtravertExtravert Two main axesTwo main axes FeelingFeeling
  40. 40. InspireInspireSupportSupport ActionActionStructureStructure ThinkThinkThinkThink FeelFeelFeelFeel IntrovertIntrovertIntrovertIntrovert ExtravertExtravertExtravertExtravert Four core disciplinesFour core disciplines FeelingFeeling
  41. 41. 72 types after 25 questions72 types after 25 questions BehaviourBehaviour
  42. 42. 72 roles in your project72 roles in your project BehaviourBehaviour
  43. 43. Look into your own preferences Check http://connectingcolours.nl/ Create a team charter Determine the preferences of your ambassadors and organization Maintain the Four Colours Principle Create a balanced team and software
  44. 44. Feeling:Feeling: Why user adoption strategies?Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
  45. 45. ExtranetExtranetCollaborationCollaboration Intranet 2.0Intranet 2.0Intranet 1.0Intranet 1.0 CompanyCompanyCompanyCompany PersonPersonPersonPerson InternalInternalInternalInternal ExternalExternalExternalExternal Knowledge managementKnowledge management ToolingTooling
  46. 46. CommunitiesCommunities BookmarksBookmarks ProfilesProfiles BlogsBlogs ForumsForums WikiWiki ChartsCharts ApplicationsApplications ActivitiesActivities StructureStructure ContentContent PoliciesPolicies CompanyCompanyCompanyCompany PersonPersonPersonPerson InternalInternalInternalInternal ExternalExternalExternalExternal Knowledge managementKnowledge management ToolingTooling
  47. 47. Stay on your platform!Stay on your platform! ToolingTooling
  48. 48. Deliver in existing clientsDeliver in existing clients ToolingTooling
  49. 49. Integrate with ERP / HRMIntegrate with ERP / HRM ToolingTooling
  50. 50. 50 Xchange during meetingsXchange during meetings
  51. 51. 51 Xchange during coffeeXchange during coffee
  52. 52. 52 Xchange bucket listXchange bucket list
  53. 53. 53 Xchange bucket listXchange bucket list
  54. 54. Stay on your platform! IBM Connections or Microsoft SharePoint Implement all four colours Integrate Social Business with ERP Embed all your tooling
  55. 55. Feeling:Feeling: Why user adoption strategies?Why user adoption strategies? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
  56. 56. 56 The last ingredient?The last ingredient?
  57. 57. 3G Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach
  58. 58. Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach
  59. 59. 59 Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach
  60. 60. 60 give and take
  61. 61. Mexico City 1984Mexico City 1984 5.000 dollar support Why give?Why give? Implementation ApproachImplementation Approach
  62. 62. 1935 Italian1935 Italian Ethiopian warEthiopian war Why give?Why give? Implementation ApproachImplementation Approach
  63. 63. Gamification is the driverGamification is the driver Implementation ApproachImplementation Approach
  64. 64. Feeling:Feeling: Why a Connections platfom?Why a Connections platfom? Behaviour:Behaviour: How to embed a platform?How to embed a platform? Tooling:Tooling: What tooling to choose?What tooling to choose? Support:Support: Keep it alive!Keep it alive!
  65. 65. 65
  66. 66. 6666 twitter.com/RolandDriesentwitter.com/RolandDriesen r.driesen@silverside.nlr.driesen@silverside.nl Roland DriesenRoland Driesen linkedin.com/in/RolandDriesenlinkedin.com/in/RolandDriesen

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