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In their shoes: making guest experience great


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In their shoes: making guest experience great

  1. 1. In their shoes Making Guests Experiences Great ThreePractical Tips
  2. 2. Tithe envelope
  3. 3. 1. What they hear.
  4. 4. 1.Do you keep the service positive? Is the Sabbath school director happy about the ones that are there, or is complaining about the ones that aren’t?2.Are you prone to speaking adventese or can guests clearly discern and understand?
  5. 5. 3. When offering time comes, does it paint a picture of vision and progress or is it a list of complaintsabout bills, past dues and lack of commitment from members? People give, are attracted to, and inspired by a positive vision, not a litany of complaints..
  6. 6. Preaching emphasis on sin produces sinners. Preaching emphasis on Christproduces Christians.
  7. 7. The first word, from the first sermon from Jesus was…
  8. 8. “Blessed are the poor in spirit, for theirs is the kingdom of heaven.. Mathew 5:3
  9. 9. Note the emphasis inJesus’ preaching.
  10. 10. Luke 4:16He went to Nazareth,where he had beenbrought up, and on theSabbath day he wentinto the synagogue, aswas his custom. Hestood up to read
  11. 11. “The Spirit of the Lord is on me,Luke 4:18because he has anointed me to proclaimgood news to the poor. He has sent meto proclaim freedom for the prisoners andrecovery of sight for the blind, to set theoppressed free, to proclaim the year 19of the Lord’s favor.” Then he rolled 20up the scroll, gave it back to theattendant and sat down.
  12. 12. Isaiah 61 The Spirit of the SovereignLORD is on me,because the LORDhas anointed me to proclaim goodnews to the poor. He has sent me tobind up the brokenhearted, toproclaim freedom for the captivesand release from darkness for theprisoners, 2 to proclaim the year ofthe LORD’s favor and the day ofvengeance of our God,
  13. 13. "Of all professed Christians, Seventh-day Adventists should be foremost inuplifting CHRIST before the world.“ Ellen G. White, Gospel Workers, p.156
  14. 14. 2. What they see.
  15. 15. 1. No clear signage. You know where bathrooms, children’s classrooms, the sanctuary and the fellowship hall are. Do they? No!2. Clutter. The longer you are in a church the less you see it.
  16. 16. 3. The message that sends is this: We don’t care about our church. Neither should you. Please don’t come here. Were good.
  17. 17. 3. What they smell.
  18. 18. 9.99 out of 10 bathrooms I use in churches smellbad, look bad, and would never be acceptable in any of the members’ homes. Churches with musty smells, that reek of unattractive odors, send the message: today’s service is to be endured, not enjoyed.
  19. 19. Andy Stanley in his book Deep & Wide, says it best: “the physical environment does more than leave an impression; it sends a message.” In many churchesthe message is: “We aren’t expecting guests. What we are doing here is not all that important. We expect somebody to clean up after us. We don’t take pride in our church.”
  20. 20. Conclusion
  21. 21. Three Key Questions 1.What is the church? 2.Who is the church for?3.Who does the church belong to?
  22. 22. If we would humble ourselves before God, and be kind and courteous andtenderhearted and pitiful, there would be one hundred conversions to the truth where now there is only one. 9T 169
  23. 23.