The days of the traditional and voluminous business plan are almost over, especially for entrepreneurs and startups. Today, many startups prefer and use a 1-page document to present their business ideas and plans as well as business models. Popular 1-Page business documents include the Balanced Scorecard, Strategy Map, One Page Business Plan, Business Model Canvas, and Lean Canvas. However, these 1-Page documents do not use a common framework and language to present their ideas. It is not easy to know similarities and differences between the different 1-page documents. In addition, the approaches appear fragmented.
In this presentation, the visual tool of the Business Design Map is presented as a tool for universal problem solving and project/platform management. The Business Design Map is a visual platform that can be used to present or "plug and play" any business tool including a 1-Page Business Plan, Balanced Scorecard, Strategy Map, Business Model Canvas, and Lean Canvas as well as 10 Investor Questions and 10 Consultant Questions.
7. q ENTERPRISE
(VALUE CHAIN; SYSTEM)
q EXTENDED ENTERPRISE
(SUPPLY CHAIN)
q BUSINESS MODEL
q VALUE NET (NETWORK)
q PLATFORM
q ECOSYSTEM
(ENVIRONMENT)
q INDUSTRY
(SUPERSYSTEM)
q PRODUCT/SERVICE
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
8 LEVELS & UNITS OF BUSINESS INNOVATION-Galaxy
q Future q Present q Past
WHERE (Context/Environment): .................................................................................................
Pain/Delight (-/+): ….....
876
4
1
5
32
8 LEVELS & UNITS
OF
BUSINESS INNOVATION
(Shared
Value Innovaon)
0
Problem/Job To Get Done (JTGD): ......................................................
42. q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
BUSINESS DESIGN MAP: …..........................................................................................................
WHEN
WHO
WHAT
WHY
HOW
WHEN
WHERE
43. q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
BUSINESS DESIGN MAP: …..........................................................................................................
WHEN
WHO
WHAT
WHY
HOW
WHEN
WHERE
44. q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
BUSINESS DESIGN MAP: …..........................................................................................................
WHEN
WHO
WHAT
WHY
HOW
WHEN
WHERE (Context/Environment): .................................................................................................
45. q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
BUSINESS DESIGN MAP: …..........................................................................................................
WHEN
WHO
WHAT
WHY
HOW
WHEN
WHERE (Context/Environment): .................................................................................................
Problem/Job To Get Done (JTGD): ......................................................
46. q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
BUSINESS DESIGN MAP: …..........................................................................................................
WHEN
WHO
WHAT
WHY
HOW
WHEN
WHERE (Context/Environment): .................................................................................................
Problem/Job To Get Done (JTGD): ...................................................... Pain/Delight (-/+): ….....
47. Pain/Delight (-/+): ….....
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
WHO
WHAT
WHY
HOW
WHERE (Context/Environment): .................................................................................................
BUSINESS DESIGN MAP: …..........................................................................................................
Problem/Job To Get Done (JTGD): ......................................................
WHEN
48. Pain/Delight (-/+): ….....
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
WHO
WHAT
WHY
HOW
WHERE (Context/Environment): .................................................................................................
BUSINESS DESIGN MAP: …..........................................................................................................
Problem/Job To Get Done (JTGD): ......................................................
WHEN
49. Pain/Delight (-/+): ….....
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
WHO
(Customer)
WHAT
(Product/
Value
Proposi(on)
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): .................................................................................................
BUSINESS DESIGN MAP: …..........................................................................................................
Problem/Job To Get Done (JTGD): ......................................................
WHEN
50. Pain/Delight (-/+): ….....
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
WHO
(Customer)
WHAT
(Product/
Value
Proposi(on)
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): .................................................................................................
BUSINESS DESIGN MAP: …..........................................................................................................
Problem/Job To Get Done (JTGD): ......................................................
WHEN
51. Pain/Delight (-/+): ….....
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
WHO
(Customer)
WHAT
(Product/
Value
Proposi(on)
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): .................................................................................................
BUSINESS DESIGN MAP: …..........................................................................................................
Problem/Job To Get Done (JTGD): ......................................................
WHEN
52. Pain/Delight (-/+): ….....
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
WHO
(Customer)
WHAT
(Product/
Value
Proposi(on)
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): .................................................................................................
Customer Experience:
Pain/Delight (-/+)
(Offer/
Product/
Service)
(Request/
Data/
Reward)
Input: Supplies/Key Resources
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: …..........................................................................................................
Problem/Job To Get Done (JTGD): ......................................................
WHEN
53. Pain/Delight (-/+): ….....
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
WHO
(Customer)
WHAT
(Product/
Value
Proposi(on)
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): .................................................................................................
Customer Experience:
Pain/Delight (-/+)
Feedback
(Offer/
Product/
Service)
(Request/
Data/
Reward)
Input: Supplies/Key Resources
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: …..........................................................................................................
Output:
Sasfier/
Delighter (-/+)
Problem/Job To Get Done (JTGD): ......................................................
WHEN
54. Pain/Delight (-/+): ….....
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
WHO
(Customer)
WHAT
(Product/
Value
Proposi(on)
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): .................................................................................................
Customer Experience:
Pain/Delight (-/+)
Feedback
(Offer/
Product/
Service)
(Request/
Data/
Reward)
Input: Supplies/Key Resources
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: …..........................................................................................................
Output:
Sasfier/
Delighter (-/+)
Problem/Job To Get Done (JTGD): ......................................................
WHEN
55. Pain/Delight (-/+): ….....
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
WHO
(Customer)
WHAT
(Product/
Value
Proposi(on)
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): .................................................................................................
Customer Experience:
Pain/Delight (-/+)
Feedback
(Offer/
Product/
Service)
(Request/
Data/
Reward)
Input: Supplies/Key Resources
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: …..........................................................................................................
Output:
Sasfier/
Delighter (-/+)
Problem/Job To Get Done (JTGD): ......................................................
WHEN
57. Pain/Delight (-/+): …..... Problem/Job To Get Done (JTGD): No good way to share info & ideas 24x7?
q Future q Present ü Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
BUSINESS MODEL PLOT/STORY (“PITCH”)
For Shared Value Innovaon (SVI) Project
WHO
(Customer)
q “I realized that there was no good way for people to share
informaLon and ideas. Everyone in my home town, Dwozark,
had a radio but the staLons they picked up didn’t broadcast
local news and events happening in their community.”
WHAT
(Product/
Value
Proposi(on)
q “I therefore built a FM Radio StaLon where I can play music
and broadcasts news under the name “DJ Focus”.”
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): Sierra Leone (Dwozark, Freetown)
Customer Experience:
Pain/Delight (-/+)
Recycled
FM Radio
Sta(on
(Local Music;
News)
Share info
and ideas in
community
Input: Supplies/Key Resources -
STEMCELL
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: Kelvin Doe’s Recycled FM Radio Sta(on
Source of informaon: hdp://gmin.org/students-stories/
58. Pain/Delight (-/+): …..... Problem/Job To Get Done (JTGD): No good way to share info & ideas 24x7?
q Future q Present ü Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
BUSINESS MODEL PLOT/STORY (“PITCH”)
For Shared Value Innovaon (SVI) Project
WHO
(Customer)
q “I realized that there was no good way for people to share
informaLon and ideas. Everyone in my home town, Dwozark,
had a radio but the staLons they picked up didn’t broadcast
local news and events happening in their community.”
WHAT
(Product/
Value
Proposi(on)
q “I therefore built a FM Radio StaLon where I can play music
and broadcasts news under the name “DJ Focus”.”
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): Sierra Leone (Dwozark, Freetown)
Customer Experience:
Pain/Delight (-/+)
Share info
and ideas in
community
Input: Supplies/Key Resources -
STEMCELL
Processing: O.T.H.E.R. Loop
Source of informaon: hdp://gmin.org/students-stories/
Feedback
Output:
Sasfier/
Delighter (-/+)
BUSINESS DESIGN MAP: Kelvin Doe’s Recycled FM Radio Sta(on
Recycled
FM Radio
Sta(on
(Local Music;
News)
59. Pain/Delight (-/+): …..... Problem/Job To Get Done (JTGD): No good way to share info & ideas 24x7?
q Future q Present ü Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
BUSINESS MODEL PLOT/STORY (“PITCH”)
For Shared Value Innovaon (SVI) Project
WHO
(Customer)
q “I realized that there was no good way for people to share
informaLon and ideas. Everyone in my home town, Dwozark,
had a radio but the staLons they picked up didn’t broadcast
local news and events happening in their community.”
WHAT
(Product/
Value
Proposi(on)
q “I therefore built a FM Radio StaLon where I can play music
and broadcasts news under the name “DJ Focus”.”
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): Sierra Leone (Dwozark, Freetown)
Customer Experience:
Pain/Delight (-/+)
Share info
and ideas in
community
Input: Supplies/Key Resources -
STEMCELL
Processing: O.T.H.E.R. Loop
Source of informaon: hdp://gmin.org/students-stories/
Feedback
Output:
Sasfier/
Delighter (-/+)
BUSINESS DESIGN MAP: Kelvin Doe’s Recycled FM Radio Sta(on
Recycled
FM Radio
Sta(on
(Local Music;
News)
Q4
Q2
Q5
Q
10
Q3
Q1
60. Pain/Delight (-/+): ….....
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
WHO
(Customer)
WHAT
(Product/
Value
Proposi(on)
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): .................................................................................................
Customer Experience:
Pain/Delight (-/+)
Feedback
(Offer/
Product/
Service)
(Request/
Data/
Reward)
Input: Supplies/Key Resources
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: …..........................................................................................................
Output:
Sasfier/
Delighter (-/+)
Problem/Job To Get Done (JTGD): ......................................................
Q4
Q2
Q5
Q
10
Q3
Q1
61. Pain/Delight (-/+): …..... Problem/Job To Get Done (JTGD): ......................................................
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
BUSINESS MODEL PLOT/STORY (“PITCH”)
WHO
(Customer)
q Who are your target customers or customer
categories/segments? Can you define them
precisely?
WHAT
(Product/
Value
Proposi(on)
q What is your iniLal product offering? How will
product evolve over me?
q What is your core value proposiLon for your
primary target customer (for your other
customer/stakeholder categories)?
WHY
(Value)
q What is your iniLal primary source of revenue?
How will your revenue streams evolve over
me? What is lifeme value of a customer?
HOW
(Provider)
q What are your key compeLLve advantages for each
category of competors and for each category of
customers? Why can you uniquely deliver your
value proposions?
WHERE (Context/Environment): .................................................................................................
Customer Experience:
Pain/Delight (-/+)
Feedback
(Offer/
Product/
Service)
(Request/
Data/
Reward)
Input: Supplies/Key Resources
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: …..........................................................................................................
Output:
Sasfier/
Delighter (-/+)
Q4
Q2
Q
10
Q5
Q3
Q1
62. Pain/Delight (-/+): …..... Problem/Job To Get Done (JTGD): ......................................................
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
BUSINESS MODEL PLOT/STORY (“PITCH”)
WHO
(Customer)
q Who are your target customers or customer
categories/segments? Can you define them
precisely?
WHAT
(Product/
Value
Proposi(on)
q What is your iniLal product offering? How will
product evolve over me?
q What is your core value proposiLon for your
primary target customer (for your other customer/
stakeholder categories)?
WHY
(Value)
q What is your iniLal primary source of revenue?
How will your revenue streams evolve over me?
What is lifeme value of a customer?
HOW
(Provider)
q What are your key compeLLve advantages for each
category of competors and for each category of
customers? Why can you uniquely deliver your
value proposions?
WHERE (Context/Environment): .................................................................................................
Customer Experience:
Pain/Delight (-/+)
Feedback
(Offer/
Product/
Service)
(Request/
Data/
Reward)
Input: Supplies/Key Resources
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: …..........................................................................................................
Output:
Sasfier/
Delighter (-/+)
63. 10 INVESTOR QUESTIONS (IQ) FOR BUSINESS MODEL MAPPING
Q1. PROBLEM/CHALLENGE/JOB TO GET DONE (Problem)
q What Big Urgent Market Problem (BUMP) are you trying to solve? Facts, Evidence/…?
Q2. VALUE PROPOSITION (VP)
q What is your core value proposion for your primary target customer (for your other
customer/stakeholder categories)?
Q3. PRODUCT (Product)
q What is your inial product offering? How will product evolve over me?
Q4. CUSTOMER SEGMENTS (CS)
q Who are your target customers or customer categories/segments? Can you define
them precisely?
Q5. COMPETITIVE ADVANTAGE & KEY RESOURCES (KR)
q What are your key compeve advantages for each category of competors and for
each category of customers? Why can you uniquely deliver your value proposions?
Q6. MARKETING & CUSTOMER RELATIONSHIPS (CR)
q How are you going to get your message out to your targeted audience? How are you
going to get customers to come to you?
Q7. SALES & CHANNELS (CH)
q How are you going to sell your product: direct, channels, partners? How are you going
to convert qualified prospects/leads into customers?
Q8. PRICING MODEL (Pricing)
q What is your pricing model for each of your target customer groups? Why is this
[pricing model] compelling for your customers?
Q9. COST STRUCTURE (C$)
q What is your cost structure: for developing and delivering product? For acquiring new
customers and upselling old customers? For providing service and support? For all
other acvies/overhead?
Q10. REVENUE STREAMS (R$)
q What is your inial primary source of revenue? How will your revenue streams evolve
over me? What is lifeme value of a customer?
64. 10 INVESTOR QUESTIONS (IQ) FOR BUSINESS MODEL MAPPING
(Based on Business Model Canvas & Lean Canvas)
10 CONSULTANT QUESTIONS (CQ)
Q1. PROBLEM/CHALLENGE/JOB TO GET DONE (Problem)
q What Big Urgent Market Problem (BUMP) are you trying to solve? Facts, Evidence/…?
• What are the top three (customer) problems?
Q2. VALUE PROPOSITION (VP)
q What is your core value proposion for your primary target customer (for your other
customer/stakeholder categories)?
o What value do we deliver to customers? What customer
problem are we solving? What customer needs are we
sasfying? What bundle of products are we offering?
Q3. PRODUCT (Product)
q What is your inial product offering? How will product evolve over me?
• What are the top three features of the product/service?
Q4. CUSTOMER SEGMENTS (CS)
q Who are your target customers or customer categories/segments? Can you define
them precisely?
o Who are our most important customers? For whom are we
creang value?
Q5. COMPETITIVE ADVANTAGE & KEY RESOURCES (KR)
q What are your key compeve advantages for each category of competors and for
each category of customers? Why can you uniquely deliver your value proposions?
o What key resources do value proposion, distribuon channel,
customer relaonships, and revenue streams require?
o What key acvies do value proposion, distribuon channel,
customer relaonships, and revenue streams require?
Q6. MARKETING & CUSTOMER RELATIONSHIPS (CR)
q How are you going to get your message out to your targeted audience? How are you
going to get customers to come to you?
o What type of relaonship does each customer segment
expect? How aligned are desired customer relaonships with
other building blocks of our business model?
Q7. SALES & CHANNELS (CH)
q How are you going to sell your product: direct, channels, partners? How are you going
to convert qualified prospects/leads into customers?
o Through what channels do customers want to be reached?
How are channels integrated?
Q8. PRICING MODEL (Pricing)
q What is your pricing model for each of your target customer groups? Why is this
[pricing model] compelling for your customers?
• What key acvies do you measure?
Q9. COST STRUCTURE (C$)
q What is your cost structure: for developing and delivering product? For acquiring new
customers and upselling old customers? For providing service and support? For all
other acvies/overhead?
o What is the most crical cost in the business model? What key
resource is most expensive? What key acvity is most
expensive?
Q10. REVENUE STREAMS (R$)
q What is your inial primary source of revenue? How will your revenue streams evolve
over me? What is lifeme value of a customer?
o For what value of product/service are customers willing to pay?
How do customers prefer to pay? How much does each
revenue stream contribute to overall revenues?
66. Pain/Delight (-/+): ….....
q Future q Present ü Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
BUSINESS MODEL PLOT/STORY (“PITCH”)
For Shared Value Innovaon (SVI) Project
WHO
(Customer)
q “I saw the use of charcoal as a problem to most households
in Sierra Leone and therefore proposed an eco-friendly
mechanism of biomass briqueVe as a substute for
charcoal.”
WHAT
(Product/
Value
Proposi(on)
q “Using waste like sawdust, lej over crops, used res,
livestock manure, and papers, I began to experiment
manufacturing eco-friendly charcoal briqueVes to provide
an alternave fuel for cooking that is more affordable and
easily accessible for all. I also realized that her charcoal
briquebes had the potenal to discourage deforestaLon and
remove the waste in the community, thereby conserving the
environment.”
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): Sierra Leone
Customer Experience:
Pain/Delight (-/+)
Biomass
Brisque]e
Input: Supplies/Key Resources -
STEMCELL
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: Jasonta Coker’s Biomass Brique]e
Source of informaon: hdp://gmin.org/students-stories/
Provide
eco-friendly
brisquebes
Problem/Job To Get Done (JTGD): Charcoal for household cooking 24x7?
67. Pain/Delight (-/+): ….....
q Future q Present ü Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
BUSINESS MODEL PLOT/STORY (“PITCH”)
For Shared Value Innovaon (SVI) Project
WHO
(Customer)
q “I saw the use of charcoal as a problem to most households
in Sierra Leone and therefore proposed an eco-friendly
mechanism of biomass briqueVe as a substute for
charcoal.”
WHAT
(Product/
Value
Proposi(on)
q “Using waste like sawdust, lej over crops, used res,
livestock manure, and papers, I began to experiment
manufacturing eco-friendly charcoal briqueVes to provide
an alternave fuel for cooking that is more affordable and
easily accessible for all. I also realized that her charcoal
briquebes had the potenal to discourage deforestaLon and
remove the waste in the community, thereby conserving the
environment.”
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): Sierra Leone
Customer Experience:
Pain/Delight (-/+)
Biomass
Brisque]e
Provide
eco-friendly
brisquebes
Input: Supplies/Key Resources -
STEMCELL
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: Jasonta Coker’s Biomass Brique]e
Source of informaon: hdp://gmin.org/students-stories/
Feedback
Output:
Sasfier/
Delighter (-/+)
• More affordable
• Easily accessible
• Environmental
conservaon
Problem/Job To Get Done (JTGD): Charcoal for household cooking 24x7?
68. Pain/Delight (-/+): ….....
q Future q Present ü Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
BUSINESS MODEL PLOT/STORY (“PITCH”)
For Shared Value Innovaon (SVI) Project
WHO
(Customer)
q “I saw the use of charcoal as a problem to most households
in Sierra Leone and therefore proposed an eco-friendly
mechanism of biomass briqueVe as a substute for
charcoal.”
WHAT
(Product/
Value
Proposi(on)
q “Using waste like sawdust, lej over crops, used res,
livestock manure, and papers, I began to experiment
manufacturing eco-friendly charcoal briqueVes to provide
an alternave fuel for cooking that is more affordable and
easily accessible for all. I also realized that her charcoal
briquebes had the potenal to discourage deforestaLon and
remove the waste in the community, thereby conserving the
environment.”
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): Sierra Leone
Customer Experience:
Pain/Delight (-/+)
Biomass
Brisque]e
Provide
eco-friendly
brisquebes
Input: Supplies/Key Resources -
STEMCELL
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: Jasonta Coker’s Biomass Brique]e
Source of informaon: hdp://gmin.org/students-stories/
Feedback
Output:
Sasfier/
Delighter (-/+)
• More affordable
• Easily accessible
• Environmental
conservaon
Q4
Q2
Q3
Q
10
Q5
Q1
Problem/Job To Get Done (JTGD): Charcoal for household cooking 24x7?
69. Pain/Delight (-/+): …..... Problem/Job To Get Done (JTGD): ......................................................
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
BUSINESS MODEL PLOT/STORY (“PITCH”)
WHO
(Customer)
q Who are your target customers or customer
categories/segments? Can you define them
precisely?
WHAT
(Product/
Value
Proposi(on)
q What is your iniLal product offering? How will
product evolve over me?
q What is your core value proposiLon for your
primary target customer (for your other
customer/stakeholder categories)?
WHY
(Value)
q What is your iniLal primary source of revenue?
How will your revenue streams evolve over
me? What is lifeme value of a customer?
HOW
(Provider)
q What are your key compeLLve advantages for each
category of competors and for each category of
customers? Why can you uniquely deliver your
value proposions?
WHERE (Context/Environment): .................................................................................................
Customer Experience:
Pain/Delight (-/+)
Feedback
(Offer/
Product/
Service)
(Request/
Data/
Reward)
Input: Supplies/Key Resources
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: …..........................................................................................................
Output:
Sasfier/
Delighter (-/+)
Q
10
Q5
Q1
Q4
Q2
Q3
70. Pain/Delight (-/+): ….....
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
WHO
(Customer)
WHAT
(Product/
Value
Proposi(on)
WHY
(Value)
HOW
(Provider)
WHERE (Context/Environment): .................................................................................................
Customer Experience:
Pain/Delight (-/+)
Feedback
(Offer/
Product/
Service)
(Request/
Data/
Reward)
Input: Supplies/Key Resources
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: …..........................................................................................................
Output:
Sasfier/
Delighter (-/+)
Problem/Job To Get Done (JTGD): ......................................................
Q4
Q2
Q5
Q
10
Q3
Q1
71. Pain/Delight (-/+): …..... Problem/Job To Get Done (JTGD): ......................................................
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
BUSINESS MODEL PLOT/STORY (“PITCH”)
WHO
(Customer)
q Who are your target customers or customer
categories/segments? Can you define them
precisely?
WHAT
(Product/
Value
Proposi(on)
q What is your iniLal product offering? How will
product evolve over me?
q What is your core value proposiLon for your
primary target customer (for your other
customer/stakeholder categories)?
WHY
(Value)
q What is your iniLal primary source of revenue?
How will your revenue streams evolve over
me? What is lifeme value of a customer?
HOW
(Provider)
q What are your key compeLLve advantages for each
category of competors and for each category of
customers? Why can you uniquely deliver your
value proposions?
WHERE (Context/Environment): .................................................................................................
Customer Experience:
Pain/Delight (-/+)
Feedback
(Offer/
Product/
Service)
(Request/
Data/
Reward)
Input: Supplies/Key Resources
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: …..........................................................................................................
Output:
Sasfier/
Delighter (-/+)
Q4
Q2
Q
10
Q5
Q3
Q1
72. Pain/Delight (-/+): …..... Problem/Job To Get Done (JTGD): ......................................................
q Future q Present q Past
Organiza(on Periodic Table (OPT) for Greater World Peace, Understanding, and Prosperity
“Universally Classify the World’s Objects.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
OBJECT
BUSINESS
DESIGN
PIPE
(Chain; Conversaon)
BUSINESS MODEL
BUSINESS MODEL PLOT/STORY (“PITCH”)
WHO
(Customer)
q Who are your target customers or customer
categories/segments? Can you define them
precisely?
WHAT
(Product/
Value
Proposi(on)
q What is your iniLal product offering? How will
product evolve over me?
q What is your core value proposiLon for your
primary target customer (for your other customer/
stakeholder categories)?
WHY
(Value)
q What is your iniLal primary source of revenue?
How will your revenue streams evolve over me?
What is lifeme value of a customer?
HOW
(Provider)
q What are your key compeLLve advantages for each
category of competors and for each category of
customers? Why can you uniquely deliver your
value proposions?
WHERE (Context/Environment): .................................................................................................
Customer Experience:
Pain/Delight (-/+)
Feedback
(Offer/
Product/
Service)
(Request/
Data/
Reward)
Input: Supplies/Key Resources
Processing: O.T.H.E.R. Loop
BUSINESS DESIGN MAP: …..........................................................................................................
Output:
Sasfier/
Delighter (-/+)
73. 10 INVESTOR QUESTIONS (IQ) FOR BUSINESS MODEL MAPPING
Q1. PROBLEM/CHALLENGE/JOB TO GET DONE (Problem)
q What Big Urgent Market Problem (BUMP) are you trying to solve? Facts, Evidence/…?
Q2. VALUE PROPOSITION (VP)
q What is your core value proposion for your primary target customer (for your other
customer/stakeholder categories)?
Q3. PRODUCT (Product)
q What is your inial product offering? How will product evolve over me?
Q4. CUSTOMER SEGMENTS (CS)
q Who are your target customers or customer categories/segments? Can you define
them precisely?
Q5. COMPETITIVE ADVANTAGE & KEY RESOURCES (KR)
q What are your key compeve advantages for each category of competors and for
each category of customers? Why can you uniquely deliver your value proposions?
Q6. MARKETING & CUSTOMER RELATIONSHIPS (CR)
q How are you going to get your message out to your targeted audience? How are you
going to get customers to come to you?
Q7. SALES & CHANNELS (CH)
q How are you going to sell your product: direct, channels, partners? How are you going
to convert qualified prospects/leads into customers?
Q8. PRICING MODEL (Pricing)
q What is your pricing model for each of your target customer groups? Why is this
[pricing model] compelling for your customers?
Q9. COST STRUCTURE (C$)
q What is your cost structure: for developing and delivering product? For acquiring new
customers and upselling old customers? For providing service and support? For all
other acvies/overhead?
Q10. REVENUE STREAMS (R$)
q What is your inial primary source of revenue? How will your revenue streams evolve
over me? What is lifeme value of a customer?
74. 10 INVESTOR QUESTIONS (IQ) FOR BUSINESS MODEL MAPPING
(Based on Business Model Canvas & Lean Canvas)
10 CONSULTANT QUESTIONS (CQ)
Q1. PROBLEM/CHALLENGE/JOB TO GET DONE (Problem)
q What Big Urgent Market Problem (BUMP) are you trying to solve? Facts, Evidence/…?
• What are the top three (customer) problems?
Q2. VALUE PROPOSITION (VP)
q What is your core value proposion for your primary target customer (for your other
customer/stakeholder categories)?
o What value do we deliver to customers? What customer
problem are we solving? What customer needs are we
sasfying? What bundle of products are we offering?
Q3. PRODUCT (Product)
q What is your inial product offering? How will product evolve over me?
• What are the top three features of the product/service?
Q4. CUSTOMER SEGMENTS (CS)
q Who are your target customers or customer categories/segments? Can you define
them precisely?
o Who are our most important customers? For whom are we
creang value?
Q5. COMPETITIVE ADVANTAGE & KEY RESOURCES (KR)
q What are your key compeve advantages for each category of competors and for
each category of customers? Why can you uniquely deliver your value proposions?
o What key resources do value proposion, distribuon channel,
customer relaonships, and revenue streams require?
o What key acvies do value proposion, distribuon channel,
customer relaonships, and revenue streams require?
Q6. MARKETING & CUSTOMER RELATIONSHIPS (CR)
q How are you going to get your message out to your targeted audience? How are you
going to get customers to come to you?
o What type of relaonship does each customer segment
expect? How aligned are desired customer relaonships with
other building blocks of our business model?
Q7. SALES & CHANNELS (CH)
q How are you going to sell your product: direct, channels, partners? How are you going
to convert qualified prospects/leads into customers?
o Through what channels do customers want to be reached?
How are channels integrated?
Q8. PRICING MODEL (Pricing)
q What is your pricing model for each of your target customer groups? Why is this
[pricing model] compelling for your customers?
• What key acvies do you measure?
Q9. COST STRUCTURE (C$)
q What is your cost structure: for developing and delivering product? For acquiring new
customers and upselling old customers? For providing service and support? For all
other acvies/overhead?
o What is the most crical cost in the business model? What key
resource is most expensive? What key acvity is most
expensive?
Q10. REVENUE STREAMS (R$)
q What is your inial primary source of revenue? How will your revenue streams evolve
over me? What is lifeme value of a customer?
o For what value of product/service are customers willing to pay?
How do customers prefer to pay? How much does each
revenue stream contribute to overall revenues?