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Software - Quality Control and Testing.doc

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Software - Quality Control and Testing.doc

  1. 1. RAGHUBIR SINGH Tier-1 Visa Holder (HSMP) E-mail: Raghubir.tester@gmail.com Contact: + 00 44 7852532177 Flat 7 Mayland House, 90 Maid-stone Road, Chatham.UK Software - Quality Control and Testing Objective To work as a Software Testing/QA professional (Agile) offering 3.5 years of extensive experience with invocative ideas and acquired skills on multiple environments and tools for utilization into executable business values. Professional Experience • Experience Breakup 1. Total of 3.5 year’s of Experience in the field of Software Testing for Windows and Web Based Application and involved in different phases of software development life cycle. 2. 2.1 years of Experience in Banking and Financial product testing using tools ASP.Net, IBM Clear Case, Team Foundation Server (TFS), SQL, Oracle 10g, MySQL, Unix, WSEM 7.0, NPP 7.0, IE, SQR Reports. 3. 1.4 years of experience in windows and web based application testing. • Experience Summary 1. ISEB – ISTQB Certified Test Professional and Accredited Integration Specialist (AIS-HP). 2. Programming skills in C/C++, SQL, Visual Basic 6.0, HTML 4.0 and Java Script. 3. Proven outstanding experience in Banking and Financial product testing- Collections, Loan Management System (Lending) and Customer Acquisition System (CAS). 4. Experience in managing small testing team independently, monitor, control and document test activities during test cycles. Take corrective actions in case of any deviation or trails for smooth progress of testing and ensuring compliance to the companies’ process, hence improving quality, saving time and increasing customer satisfaction. 5. Experience in training the team members for critical functionalities and risk areas of the system under test. 6. Experience in preparation of Test Plan (Microsoft Project Plan), effort estimation and Test Strategy in coordination with project manager, available resources and time. Set the testing entry and exit criteria. 7. Experience in analyzing, configuring installation of test setup and environment. 8. Very well versed with version controlling and baseline the Software Configurable Items - Configuration Management using IBM Rational Clear Case tool. 9. Expert level experience in writing and reviewing traceability matrix, test cases/scripts and use Cases, execution of test cases, bug reporting and tracking from different user documents like GAD, FSD, Business Scenarios etc. 10. Experience in analyzing change requests by clients/ customer and update the documentation and scripts in accordance to the change request along maintaining the version. 11. Extensive experience in various testing methodologies like GUI Testing, Functional Testing, Integration Testing, Re-testing, Regression testing, Ad-hoc Testing and System Testing. 12. Experience in backend/database testing using SQL for testing Batch Processes and Complex reports. 13. Experience in generating and maintaining the bug logs and reports for concerned setup, cycle/environment. 14. Conduct Formal Technical Reviews, Bug Triages (defect review meetings), and ensure the completion of the resolutions for testers specified in the bug triages, reviews and release notes. 15. Conduct QA calls and interact with client to provide status information about the quality of the product which leads to gain customer confidence in product. 16. Provide support to final UAT (User Acceptance Testing) and perform UAT issue analysis (Impact analysis), root cause analysis and maintain the analysis reports/logs in repository for preventing the occurrence of issues in future. 17. Automation Tool: Learned HP-QTP version 9.2 for widening the scope of organization and self growth with the use of automation tool as it reduces testing time and effort, improve productivity, product quality and customer satisfaction with in the budget. Certifications 1. ISEB-ISTQB (BH0-004) Certified Test Professional. 2. HP- Quick Test Professional (HP-M015) Version 9.2 Certified Test Professional. 3. HP- Quality Center (HP-M016) Version 9.2 Accredited Integration Specialist.
  2. 2. Awards/Achievements 1. Awarded in 2009 for outstanding performance in testing. 2. ‘ZERO BUG in UAT’ for project leaded and tested in 2009 for Bank of Danamon, Indonesia. 3. Banking Product FinnOne Collections 3.4 tested for GMAC UK, successfully goes live. Core Competencies 1. Very effective in handling multiple projects at a time. Well versed with ISO 9001:2000 & CMMi Standards. 2. Efficient in managing team and test activities under challenging high pressure environment. 3. On priority compliance to the company process, customer specifications and requirements. 4. Effectively work under stretch with accuracy, precision and quality for achieving the deadlines and targets. 5. Very good experience in preparation of Test Specification Documents independently in different phases of Software Development life cycle. 6. Good knowledge of C/C++ (Programming), SQL (Database), Visual Basic 6.0 (Front-end), HTML and Java Script (Web) along with testing which gives opportunity to work closely with development team and achiev- ing the client requirement with higher quality in lesser time. 7. Analytical problem solving, self starter, quick learner & excellent interpersonal and communication skills. Technical Skills Operating System Windows 9x, NT, Server 2000, Unix -User level Languages Visual Studio-VB 6.0, C/C++, SQL, Scripting, Object Oriented (approach). Databases MS-Access, Oracle Web Technologies HTML 4.0, JavaScript, Paint shop Pro Domain knowledge Banking Software- Retail and Corporate Collections, Lending system, CAS Tools Whisible 6.0, IBM Clear Case, NPP, IE, Team Foundation Server. Professional Qualifications Masters : Pass M.Tech- IT in year 2005 with first division, the two years full time program in Technology. Bachelors: Pass B.Tech- CSE in year 2003 with first division, the three years full time Degree program in Engineering. Diploma : Pass Diploma- Computer Engineering in year 2000 with first division, the three years full time Polytechnic diploma program in Engineering. Employment History Organization Designation Period Nucleus Software Exports Ltd. SSE-QCT Feb 2008- May 2009 CMMi-5, leading Six Sigma ………………………………………………………………………………………………………………………………………………………………………………………….. Open Solutions Software, SMTS- Testing Oct 2007- Feb 2008 Services Pvt. Ltd. ………………………………………………………………………………………………………………………………………………………………………………………….. R-System International Ltd, SE- Testing April 2007- Oct 2007 CMMi-5, ISO 27001 ………………………………………………………………………………………………………………………………………………………………………………………….. Web Technologies India SE- Testing Sept. 2005- Mar 2007 ………………………………………………………………………………………………………………………………………………………………………………………….. I. Company Profile: Nucleus Software Exports Ltd A leading global software powerhouse providing innovative and pioneering products and software solutions since 1986. Its core competence is wholly focused in banking and financial services spanning across solutions in the areas of Core Banking, Retail & Corporate Banking, Credit Cards, Cash Management, Relationship Banking, Financial CRM, credit Risk & Appraisal. Nucleus Software has a strong quality culture, reflected in SEI CMM Level 5 certification and Six Sigma initiatives. Projects Done - Nucleus Software Exports Ltd. Project Name : FinnOne 3.6 [Feb 09 to May 09] Client : Commercial Facility Company (CFC), Kuwait. Environment : Java (J2EE), IE, Oracle 10g, UNIX application server, WSEM 7, NPP 7.0, IBM Rational Clear Case, Excel VBA. Version Tested : FinnOne Collections 3.6, Lending 3.6 and CAS 3.6, ACOM Japan
  3. 3. Description: FinnOne Suit 3.6 comprises of Customer Acquisition System (CAS), Loan Management System (LMS) and Collection System. CAS is responsible for punching and approval of loans depending upon number of rules defined in the CAS. Approved loan floats to the LMS and if at any moment it gets delinquent it copied to the Collection System. All these main activities do occur at each EOD or BOD processes depending upon the functionality. Responsibilities: As a Senior Software Engineer - Quality Control and Testing- 1. Test data preparation for the product CAS 3.6 and LMS 3.6 2. Perform Integration Testing- Creating and maintaining rules for inter product data transfer and use upload data utilities to test upload functionality. 3. Perform Functional Testing- Punch loans in CAS with different rules and move them successfully to LMS. 4. Testing online features in Collections such as Online Account Statement and reports module. 5. Testing Collections 3.6 for 3 decimal precision enhancements on priority along with the critical functionalities independently. 6. Analyzing and Mapping multiple user documents for ACOM- Collections in May 2009. 7. Preparation of Kana and Kanji character set (single byte and double) test data sheets for testing. Achievement: 1. Award for outstanding performance in testing for CFC Kuwait. ………………………………………………………………………………………………………………………………………………………………………………………….. Project Name : FinnOne Collection 3.2.0 [Nov 08 to Jan 09] Client : Bank of Danamon Indonesia. Environment : Java (J2EE), IE, Oracle 9i, UNIX application server, WSEM 7, NPP 7.0, IBM Rational Clear Case, Microsoft Project Planning, Excel VBA. Version Tested : FinnOne Collections 3.2.0 Description: FinnOne Collection is banking and financial based highly effective product used by banks and other financial institutions for Loans, Overdraft and Credit card delinquency management. It is rule based flexible multi branch multi financier product. Enhancements- Testing effort 3 Man Months. Responsibilities: As a Team Lead (SSE) - Quality Control and Testing- 1. Manage testing team. 2. Analyze enhancements and user change requests for existing system. 3. Provide training to team members about critical aspects and functionalities of the system. 4. Prepare Test Plan, effort Estimation, developing test strategy and baseline the documentation using IBM Rational Clear Case Tool- Version Controlling. 5. Setup, monitor and control the test environment for smooth functioning of the test cycle. 6. Write, review, update and execute the test scenarios and test cases. 7. Distribution of task to the team members, status reporting from them at EOD and finally forward the report to the stakeholders. 8. Conduct meetings to check compliance to the company’s process and take decisive actions in case of deviations. 9. Bug reporting, tracking and analyzing the root cause of defects. 10. Perform Functional, Re-Testing, Regression Testing, Integration and final System testing. 11. Conduct bug resolution meeting with developers for classifying bugs. 12. Performing Configuration management and finally test cycle closure activities. Achievements: 1. Extensive testing has been carried out such that no bug was found in final UAT testing at client end. 2. Customer satisfaction and appreciation for very high quality product delivery. ………………………………………………………………………………………………………………………………………………………………………………………….. Project Name : FinnOne Collection 3.5 [Mar 08- July 08] Client : Bajaj Auto Finance, Pune – India, NSEL [Dec 08 - Jan 09] Environment : Java (J2EE), IE, Oracle 10g/MySQL, UNIX application server, WSEM 7, NPP7.0, IBM Rational Clear Case. ASP.Net, IE. Version Tested : FinnOne Collections 3.5, Patch 1.1 and Patch 1.3 Description: Bajaj Auto finance is a major financial institution of India leading in with financial lending services. FinnOne Collections is acquired and successfully deployed by this client at its services at the above said location. Collection 3.5 have different set of complicated reporting with online statement enhancement in collections when integrated with other system. FinnOne Collection 3.5 is initially released in March 2008, integration and system testing was carried out from March 2008- July 2008. It was again tested in Dec 08- Jan 09 for client enhancement and change request followed by regression testing.
  4. 4. Responsibilities: As a Senior Software Engineer - Quality Control and Testing- 1. Interact with the development team for enhancement and take corrective decisions on the highly conflicting areas of the enhancements/ change user request. 2. Prepare, review, update and execute the test scenarios and test cases. 3. Perform Functional, re-testing, regression testing, Integration and final System testing. 4. Bug reporting and tracking for the critical changes done by client. 5. Perform final UAT issues analysis-root cause analysis and maintain the logs and reports as a preventing action for next project. Achievement: 1. Product successfully goes live on client location. ………………………………………………………………………………………………………………………………………………………………………………………….. Project Name : FinnOne Collection 3.4 [Aug 08- Oct 08] Client : GMAC UK, China and Greece. Environment : Java (J2EE), IE, Oracle 10g, UNIX application server, WSEM 7, NPP7.0, IBM Rational Clear Case. Version Tested : FinnOne Collection 3.4 Description: GMAC is one of the world's largest financial services companies, with business lines in automotive finance, commercial and residential mortgages, and insurance. GMAC has operations in over 40 countries. Since its inception in 1919, it has extended more than US$1.4 trillion in credit to help finance more than 162 million vehicles worldwide. Responsibilities: As a Senior Software Engineer - Quality Control and Testing- 1. Simultaneous execution of Collection 3.5 for different requirements set by GMAC UK, China and Greece. 2. Keeping track of all the three countries requirements, changing rapidly under high pressure and strict dead lines. 3. Contribute to the quality of all the three Collections, set for three different countries by logging maximum number of bugs in team. 4. Responsible for Functional, re-testing, regression testing, Integration and final System testing. 5. Testing major and critical functionalities including complex reports and utilities like agency payouts. Achievement: 1. Product successfully goes live in all the three countries UK, China and Greece. ………………………………………………………………………………………………………………………………………………………………………………………….. II. Company Profile: Open Solution Software Services Pvt. Ltd. (Client) Open Solutions Inc. offers full suite of products and services allow banks, thrifts, credit unions and financial service providers to better compete in today’s aggressive financial services marketplace and expand and tap their trusted financial relationships, client affinity, community presence and personalized service. III. Company Profile: R-Systems International Ltd. (Vendor) R-System International is CMMi-5, ISO 9001:2000, 27001 securities, product and service level company providing vide range of solutions to banking clients where the most important are Open Solutions USA Inc, Panasonic, Mobile IPTV. Projects Done – Open Solutions and R-Systems International (Joint Venture) Project Name : Open Solutions ACMS [Banking and Financial] [April 07 to Feb 08] Client & vendor : R-Systems International Ltd. & Open Solutions Inc, USA, IDC. Environment : Manual Testing, .Net C#, Reports, Oracle 9i as backend, MS Excel, Snaget, TFS, SQR Reports. Description: ACMS – Asset collection management system is financial product for financial institutions to manage institutions assets by advance risk analysis and keeping track of defaulter customers of the institution. It is .Net, user friendly, rule based product which manages financial institutional data at each EOD that transmits from core product provided by same or different brand. Responsibilities: As a Senior Member Technical Staff- Quality Control- 1. Interacts with US team for reporting and updating the testing status. 2. Backend testing using SQL for checking data transmission through interfaces into tables. 3. Testing reports for correct data and correct joins between the tables and fields. 4. Analyze user change requests; make necessary updates according to the review comments to user requirements. 5. Coordinate review meeting, update and execution of test cases.
  5. 5. 6. Performing Functional, Re-Testing, Regression Testing, Integration and final System testing. 7. TFS- Team foundation server was used to log, track, categorized and prioritize bugs. 8. Test activities were also performed on remotely accessed machines placed in US. IV. Company Profile: Web Technologies India WTI is a web sites solutions provider company. They design, develop, manage and market dynamic and functional website. They have experience in online surveys, multimedia, e-Business and traditional communication solutions for corporate, government and small to medium business clients. . Projects Done – Web Technologies India Project Name : HPA [Dec 05 to March 07] Client : Haryana Police Academy & Forensic Science Laboratory, Haryana Environment : Microsoft .Net 2003, ASP.Net and C#, SQL Server 2000, MS Excel, Crystal Reports 4.3 on Windows 2000. Description: Haryana Police Academy is one of India’s oldest police training complex spread over more then 200 acres. This project is based on intranet application which facilitates various types of trainings to DGP, SSP, SP, DSP rank officer along with maintaining records of various courses, course trainee, various schedule, Police Crime Record etc. Responsibilities: As a Test Engineer- 1. Understand the user documents, write, update & execute the test scenarios and test cases. 2. Write use cases from functional specification and other user documents. 3. Involved in functional system testing, retesting and ad-hoc testing. 4. Attend meetings, submit testing status report to test lead of the line items allocated. 5. Maintain VCRIs (Verification Cross Reference Index) of the freeze configurable components. 6. Involved in documentation. Initial Training: Sept 2005 to Nov 2005. Reference: Available on request. Raghubir Singh

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